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Summary
 Leasing Consultant adept in customer relations, sales, collections and real estate management. Seeks a challenging position in property management with room for continued growth and professional development.
Skills
  • Skilled multi-task
  • Knowledge of leasing and market conditions
  • Fair housing mandates
  • Fast learner
  • One Site
  • Team player
  • Decisive
  • Personable
  • Flexible schedule
  • Lead2Lease
  • Marketing
Experience
04/2018 to 04/2019
Assistant Manager Meadows Apartment Homes － San Antonio, TX
  • Maintained accurate records of all correspondence with and from tenants.
  • Provided tours of the property to prospective tenants and offered valuable information in regards to its major features.
  • Settled tenant conflicts in the most effective manner possible.
  • Conducted background checks on applicants.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Contacted and followed up with tenants on renewal notices.
  • Checked rental eligibility by following [Name of Company]'s verification process.
  • Received rent payments and tracked these transactions in [Software]. 
  • Escalated critical issues to property manager to ensure immediately resolution.
  • Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
  • Promoted a high level of customer service and assistance by greeting clients,  responding to concerns, showing units and quickly resolving issues. 
  • Wrote contract documents, purchase agreements and closing statements.
  • Actively follow-up with prospects and hot leads.
  • Maintained high referral rates and exceptional feedback from previous clients.
  • Followed up with prospects throughout the sales process.
09/2016 to 01/2018
Leasing Consultant Cortland partners － San Antonio, TX

Planned and executed leasing. Monitored inventory and made sure we had what was needed for the company. I ensured the residents moved into a clean and beautiful well managed unit. I improved our occupancy and ensured our residents where happy enough to renew their lease and stay with us. By calling the residents I made sure all work orders where done reduced the number of calls to the office.
Effectively controlled the release of proprietary and confidential information for general client lists. I trained and advised the new employees how to lease, create a lease and to be knowledgeable about the company. I was #1 with lead to lease knowing how to manage a lead and lease to the prospect. The property I was working at sold  as I was going to prosper to becoming an leasing manager the only position they had at the time.


  • Contacted and followed up with tenants on renewal notices.
  • Checked rental eligibility by following [The Lynd Company]'s verification process.
  • Actively follow-up with prospects and hot leads.
  • Wrote contract documents, purchase agreements and closing statements.
  • Followed up with prospects throughout the sales process.
  • Conducted background checks on applicants.
  • Received rent payments and tracked these transactions in [Onesite]. 
  • Assisted in developing marketing material for properties.
  • Maintained high referral rates and exceptional feedback from previous clients.
  • Provided tours of the property to prospective tenants and offered valuable information in regards to its major features.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Processed financial documents including contracts, expense reports and invoices. 
  • Trained junior team members on administrative processes, company requirements and performance strategies.
  • Increased customer satisfaction by greeting visitors promptly and professionally.
07/2016 to 09/2016
Leasing Consultant BG Staffing - San Antonio － San Antonio, TX This is a temp service that I worked at doing leasing answering phone calls and giving information for future residents . logging in packages and giving them out. taking work orders and messages for the Managers. Marketing, and taking care of the models and starting to become a great leaser and team player for Monterra Apartments I loved the job and soon became a leasing agent there.
Education and Training
2002
Certified Medical Assistant: Medical Assistant Texas Careers － San Antonio, TX, United States
Activities and Honors
  • Making others smile and be happy and healthy
  • Putting others needs first
  • Knowing how to accomplish all goals in a matter of time
  • Receiving a ribbon for being on top of leasing and leads
  • Knowing how to have great customer service at all times
  • Being accurate with my numbers and occupancy
  • Being a team player and knowing how to encourage others
  • Being personable and on time to work
  • Graduating to the next level 
  • Going above and beyond 
  • Knowing how to multitask 
 
This resume is created in 7 minutes.
Summary

Served 6 honorable years in the U.S. Navy as a Nuclear Electronics Technician. Qualified Nuclear Reactor Operator and Shutdown Reactor Operator on-board a Nimitz Class Aircraft Carrier. Two and a half years of supervisor experience in a commercial nuclear power plant.  Much experience with power plant and steam cycle systems (Navy Nuclear and Commercial power).  Hold a SECRET clearance.

Skill Highlights
  • Extremely organized
  • Supervisor experience
  • Jurisdiction Online proficient
  • Hold a National Board and Texas commission (Boiler)
  • Mechanical systems
  • Casualty response
  • Troubleshooting
  • Power Distribution
  • Boiler/Pressure vessel experience
  • Leadership
  • Fire safety certified (LSU)
Professional Experience
Travelers Companies Inc. | Houston, TX Risk Control Consultant 09/2018 - Current

Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations. Identify hazardous conditions, applying appropriate codes and standards, and recommending corrective actions. Perform equipment breakdown claim investigations to provide a better understanding of the loss to the claims representative. Perform risk evaluations for a variety of businesses.
Entergy Louisiana | St. Francisville, LA Control Room Supervisor 04/2016 - 09/2018

Supervise the operation and control of the nuclear power plant. Oversee actions such as control rod movement, starting and stopping of equipment, and the monitoring of controls. Record data in logs and implement emergency procedures when needed. Respond to abnormalities, determine the cause, and recommend corrective actions.
US Navy | Norfolk, VA Reactor Operator/Electronics Technician 05/2010 - 05/2016
Responsible for the command and control of the nuclear power plant from the control room or out in the equipment spaces. Was the only individual in the plant that was authorized to directly alter significant amount of reactor reactivity. Responsible for start-ups and shutdowns of the reactor plant and respond accordingly to any casualty. Was also responsible for maintenance, repair, and operation of Nuclear instruments, and all Control and Instrumentation systems.
Education and Training
Spartan College of Aeronautics and Technology | | Tulsa, OK, United States Professional Pilot 2009 Most of my training was hands on in the airplane. Also, participated in classroom training on General Education topics and Airplane physics and regulations
Naval Nuclear Power Training Command | | Goose Creek, SC, United States Nuclear Reactor Operator/Electronics Technician 2011 Studied in a classroom style environment and also in a live Nuclear Reactor control room. Qualified to become a Nuclear Reactor Operator and be prepared for the same job aboard an Aircraft Carrier.
This resume is created in 7 minutes.
Summary

Skilled Financial Manager adept at increasing work process efficiency and profitability through functional and technical analysis.

Skills
  • Customer relations
  • Business performance improvement
  • MS Office proficient
  • Staff leadership and development  
  • Marketing expertise 
  • Uncompromising work ethic
  • Financial analysis
  • Strength in financial planning
  • Process implementation
  • Account reconciliations
Experience
Financial Manager
April 2017 to Current Split Rock Parking － Minneapolis, MN
  • Prepared and submitted Month End KPI information for clients 
  • Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget.
  • Analyzed and presented financial reports and financial statements in an accurate and timely manner.
  • Produced financial reports and audit documentation to facilitating internal and external auditing.
  • Advised executives on contracts with significant financial implications.
  • Developed annual budget and compared actual expenses against projected budget.
  • Provided financial analysis and strategic recommendations to support business objectives.
  • Prepared and reviewed monthly financial statements. 
Financial Consultant
December 2018 to March 2019 University Islamic Financial － Minneapolis, MN
  • Analyzed applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
  • Explained to customers the different types of loans and credit options that are available, as well as the terms of those services
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements, and other financial information
  • Stayed abreast of new types of loans and other financial services and products in order to better meet customers' needs.
  • Marketed bank products to individuals and firms, promoting bank services that may meet customers' needs
  • Analyzed potential loan markets and developed referral networks in order to locate prospects for loans
  • Conferred with underwriters to aid in resolving mortgage application problems
Academic Background
Bachelor of Arts : Accounting and Finance, 2016 University of Wolverhampton － Wolverhampton, England, United Kingdom
Associate of Arts : Accounting Technician The Association of Accounting Technicians
This resume is created in 7 minutes.
Professional Summary
I am currently a full time Student at Boise State University in the college of business and economics. Aside from being a full time student, I currently work at a tanning salon that requires good customer service and sales experience. I am very outgoing, energetic, and reliable. I love working with others and have strong communication skills. I find it important to create relationships with clients and customers and am very intrigued with the ins and outs of all businesses techniques and marketing.
Skills
  • Sales analysis
  • Customer service
  • Interpersonal and Teamwork skills
  • Mathematics
  • Communication 
  • Time Management 
  • Sales Experience
  • Microsoft Word and Powerpoint
Work History
02/2017 to Current
Tanning Consultant Palm Beach Tan – Boise, ID
  • Sales and commission based on products and memberships.
  • Consulting with customers, tours, and explanation on safe tanning.
  • Memorizing skin care products and lines.
  • Personalizing each customer experience with different skin types and preference. 
  • Calculating PTA and PRA for daily or monthly sales.
  • Organizing daily inventory and prior sales.
  • Meeting sales and goals daily/ weekly/ monthly. 
  •  Cash handling and administrative paperwork.
  • Keeping a clean and tidy environment. 
  • Retention with customers and memberships.
09/2016 to 12/2016
Barista The Human Bean – Boise, ID
  • Made and served beverages at a fast pace and good quality.
  • Customer service and engagement with new and regular customers.
  • Running car orders for efficient, fast service.
  • Multitasking with bar and cash register. 
  • Memorized recipes and portions per drink.
05/2016 to 08/2016
Certified Lifeguard MGM Grand – Las Vegas, NV
  • Hands on experience dealing with different guests from all over the world.
  • For this position I became CPR and AER certified through American Red Cross.
  • Pool attendant and lifeguard I was responsible for the guests needs as well as hands on experience helping set up reserved cabanas. 
01/2013 to 08/2015
Party Coordinator Pump It Up of Las Vegas, NV – Las Vegas, NV
  • Coordinated birthday parties for children and their families for a perfect experience.
  • Sold party packages and organized catering for the events.
  • Communicated and entertained children and their families.
  • Organized and decorated party rooms. 
  • Served prepared food to guests.
  • Answered telephone calls and responded to inquiries.
06/2014 to 07/2014
Camp Leader Camp Invention – Henderson, Nv
  • Organizing activities that developed childrens physical, emotional, and social growth.
  • Created daily lesson plans for activities.
  • Interacted and collaborate with children and teachers.
  • Kept activities running smoothly.
Education
2019
BBA: General Business, Marketing Minor
 Boise State University - Boise, ID
  • ​College Of Business and Economics. 
  • Finish in Four program.​
2015
High School Diploma:
Coronado High School - Henderson, NV
  • Advanced Honors Diploma.
  • Leadership courses. 
This resume is created in 7 minutes.
Professional Summary
Lifeguard with excellent communication skills and rapid precise awareness of the water. Lifeguards duties include: Supervising swimmers, spotting hazards and preventing accidents, giving advice on water safety, controlling unruly behavior, water rescue, and performing CPR when necessary. 
Skills
  • Certified Nursing Assistant
  • Quick learner
  • Organized
  • Certified in CPR
  • Multi-tasker
  • Compassionate
  • Ability to work with others
  • Ability to learn
Work History
Meridian Park Family Aquatic Center Lifeguard//Shelbyville, IN//May 2016 to August 2017 Became a certified lifeguard by the Red Cross Lifeguard class offered at Shelbyville High School in May 2016. Duties at the pool included ensuring safety for the patrons, inspecting the swimming area and report any unsafe conditions, and administering life saving procedures using First Aid and CPR Certified certifications. In-depth knowledge of safety procedures and protocols relevant to swimming and other water sports.
Ashford Place Health Campus Certified Nursing Assistant//Shelbyville, IN//September 2017 to Current
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Maintained sanitary residents' and program rooms.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Maintained a clean, healthy and safe environment.
A Total Tan of Shelbyville Tanning Consultant//Shelbyville, IN//January 2018 to Current
  • Oversaw the upkeep of the entire facility and notified maintenance for service repairs.
  • Maintained the front desk workstation by keeping it clean and free of personal items.
  • Remained polite when speaking with difficult guests on the phone.
Education
High School Diploma - Shelbyville High School// Shelbyville //Current
Certified Nursing Assistant Blue River Career Programs// Shelbyville, IN//2017
Work Based Learning Blue River Career Programs// Shelbyville, IN//2018
Accomplishments

Outstanding Student Award 2017

  • awarded by CNA instructor, Genia Karnes

​

This resume is created in 7 minutes.
Skills
  • Effective leader
  • Problem solver
  • Networking skills
  • Self-motivated
  • Excellent communicator
  • Quick learner
  • Skilled up seller
  • Interpersonal skills
Work History
Tanning Consultant, 03/2016 to 04/2017
 U-CA-TAN Spray & UV Tanning – Huntington Beach, CA
  • Developing rapport with customers in a friendly environment to uncover and assess their specific needs and wants.
  • Educated customers on different services and products available to meet their desired results in efforts to sell memberships and merchandise monthly specified sells goal.
  • Administered tours of the salon to new customers showing proper use of all the equipment.
Crew Member, 10/2015 to 03/2016
 Chiloso Mexican Bistro – Rockwall, TX
  • Served food quickly and professionally in a high volume restaurant while constantly maintaining the highest level of customer service.
  • Received and delivered orders quickly in a fast paced environment.
  • Gained a thorough knowledge of the menu items to help inform customers.
Chipotle Crew Member, 06/2015 to 10/2015
 Chipotle Mexican Grill – Rockwall, TX
  • Worked as a cashier in a fast paced environment while always placing an emphasis on customer service.
  • Collaborated with co-workers as a team to achieve maximum efficiency at all times.
Education
High School Diploma: 2016
 Royse City High School - Royse City
This resume is created in 7 minutes.
Professional Summary
Hardworking Cosmetologist graduate successful at using product knowledge and exceptional customer service to increase guest retention and exceed sales goals. Experienced in cutting, styling, coloring, waxing, and nails procedures. While in school also received certifications for Airbrush Make-Applications, Eyelash tinting, Full body waxing, and Safe space Lucas-cide and Sanitation.
Skills
  • Self-motivated
  • Strong verbal communication
  • Computer-literate
  • Guest relations training
  • Powerful negotiator
  • Customer Service
  • Inventory Management
  • Scheduling
  • Safety and sanitation training
  • Subtle and effective sales skills
  • Client assessment and analysis
  • Hair styling and coloring
  • Manicures and Pedicures
  • Airbrush makeup Techniques
  • Eyelash Tinting
  • Facial Waxing
Work History
Receptionist, Current
Mike's Tree Services & Landscape – Alliance, OH
  • Aggregated and prepared documentation and reports for office meetings, distribution, and filing.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Examined, categorized and sorted incoming documents.
  • Greeted customers and visitors in-person and via telephone calls.
Tanning Consultant, 08/2016 to 08/2017
American Tanning – Alliance, OH
  • Anticipated spa and salon guest concerns and addressed them immediately.
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
  • Communicated all client reservations to appropriate staff.
  • Led comprehensive spa tours for new members.
  • Followed the pre-assigned opening and closing procedures for each spa station.
  • Restocked linen and laundry in all areas of the spa.
  • Oversaw the upkeep of the entire facility and notified maintenance for service repairs.
  • Processed guest credit card information for salon services.
  • Followed through with client requests in a timely manner.
  • Performed inventory and restocking assignments as necessary.
  • Entered client information into the databases quickly and with minimal errors.
  • Remained polite when speaking with difficult guests on the phone.
Education
State Licensure: Cosmetology , 2018
Alliance Career Center - Alliance, OH
This resume is created in 7 minutes.
Professional Summary
Seeking a career in an environment where I can utilize the combination of my customer service skills, Dental to Ability to effectively communicate with clients, coworkers and management establishing relationships that Coronal Polishing Certification: expected May 2018/ Orthodontic Assistant Training: expected April 2018 Assisting credentials and work ethic to help an organization meet and exceed its business objectives.
Skills
  • Multi-line phone skills
  • Safety and sanitation training
  • Microsoft Office Suite proficiency
  • Guest relations training
  • Strong verbal communication
  • Self-motivated
  • Marketing familiarity
  • Extremely organized
Work History
Tanning Consultant, 05/2017 to Current
 Sun Tan City – Knoxville, TN
  • Provide great customer service, positive attitude, willingness to learn and the ability to multitask.
  • Quick learner always looking to improve myself and learn new skills help grow business.
  • Anticipated spa and salon guest concerns and addressed them immediately.
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
Education
Registered Dental Assistant in Radiology, 2018
 Dental Staff School - Knoxville, TN
Current CPR Certification: Enter, 2018
 Dental Staff School Knoxville - Knoxville, TN
Associate of Science: Pellissippi Community College - Knoxville, TN
 Pre Dental Hygiene Knoxville, Tennessee Dental Staff School Knoxville Registered Dental Assistant in Radiology
High School Diploma: McCamey High School - McCamey, Texas
Certifications
• CE Class for Nitrous, Sealant and Coronal Polishing Certification:
expected May 2018
This resume is created in 7 minutes.
Professional Summary
  • Results-oriented professional with more than 8 years of progressive accomplishments in customer service
  • Efficient Medical Assistant well trained in tackling administrative and patient-oriented tasks in a fast-paced medical office
  • Talented with making patients relaxed  and welcomed, scheduling appointments and preparing patient charts
  • Skilled at communicating, organizing and solving problems with outstanding ability to disseminate information at all levels within an organization
  • Dependable achiever, with ability to support complex, deadline-driven objectives.
Skills
  • Audiometer reading deftness
  • Qualified in healthcare billing
  • Thorough physical assessments
  • Competent in physical assessments
  • Patient/family focused
  • Women's health exams aptitude
  • Typing: 50WPM
  • Qualified in healthcare billing
  • Patient Intake
  • Competent in physical assessments
  • Money Handling
  • Women's health exams aptitude
  • EKG (Electrocardiogram)
  • Vitals
  • Patient/family focused
  • Customer Service
Work History
Tanning and Air Brush Technician, 06/2017
 Sundaze Tanning Salon – New York, NY
  • Handled laundry/towel rotation to accommodate salon
  • Cleaned on the surface of tanning beds and deeper cleanings occasionally.
  • Ran errands for needed supplies,  bank and mailings
  • Performed initial client assessment and analysis to begin intake process.
03/2015 to 05/2015
 Jimmy Jazz Retailers – Harlem, NY
  • Retail/ Customer Service.
  • Cashier (handled cash transactions).
  • Assisted customers on the sales floor.
  • Carried orders from the shoe department.
  • Maintained the sales floor in an orderly fashion.
  • Alarmed merchandise and neatly folded garments for display.
Cashier, 08/2010 to 03/2012
 McDonald's Franchise – New York, NY
  • Greeted customers entering establishment.
  • Received payments by cash, credit, and automatic debit.
  • Counted money in the drawer beginning and ending shift to ensure that the balance was correct and that there was adequate change.
  • Maintained a clean and orderly check out area.
  • Answered customers questions and concerns.
  • Placed and served customers food and beverages ordered Skills: 8+ years of experience in retail/ customer service.
Education
Associate's Degree: Liberal Arts, Science, Current
 Hostos Community College - Bronx, NY
High School Equivalency Diploma: February2013
 Sanford Brown Institute - New York, NY
 Completed an intensive 900 hour program compromised of theoretical and practical applications of essential Medical Assisting Skills which include the following (Administrative Skills, Clinical Skills and Laboratory Skills.
April 2011
General Studies and Computer Technology, June 2008
 Herbert H. Lehman High School -

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