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Summary

Customer-oriented leader with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Skills
  • Tax preparation
  • Project coordination
  • Agile work processes
  • Business development support
  • Data extraction and synchronization
  • Presentation design
  • Coding
  • Issues resolution
  • Software testing
  • Concept development
  • Leadership training
  • Scheduling
  • Training and development
  • Customer relations
  • Professional demeanor
  • Event coordination
  • Interpersonal communications
  • Self-directed
  • Ability to prioritize
Experience
Office Manager
January 2019 to Current
HR Block Sacramento, CA
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Trained and mentored staff members in company policies, daily task execution and company standards of operation
  • Handled supply purchases and inventory management for office operations and equipment maintenance
  • Managed daily operations within Tax office by supporting continuous delivery of excellent services and care
  • Greeted visitors promptly and directed to correct locations
  • Trained associates on best practices and protocol while managing teams to ensure optimal productivity
Data Processing Manager
January 1994 to December 2013
State Of California, Department Of General Service Sacramento, CA

Waiter for lodge events; dishwasher; inventory management;event host;other duties as assigned.

  • Oversaw IT projects, including requirements analysis, milestone management and stakeholder relations
  • Achieved client vision and objectives through effective strategy development and execution in coordination with management teams
  • Connected with customers regularly to relate any system changes and integrate customer feedback into improvement processes
  • Managed implementation of application developments by collaborating with overseas technical teams
  • Supported IT application development, application support, system integration and system administration projects
  • Provided onsite training
  • Wrote scopes, requirements
Programmer
October 1987 to January 1994
State Of California, Department Of General Service Sacrmento, CA
  • Uncovered system issues by troubleshooting hardware and testing code at project intervals
  • Designed software configuration to meet multiple website system hosting requirements
  • Performed functional, non-functional, regression and performance tests for updated systems
  • Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes
  • Cooperated with other project partners to develop system analysis and new system design based on client specifications
  • Developed custom software solutions for DGS clients
Education and Training
Bachelor of Science : Computer Science, May 1985 National University Sacramento, CA
Certificate : Executive Training, June 2013 Information Technology Academy Sacramento, CA
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Summary

Self-motivated professional with outstanding oral and written communication skills. Highly knowledgeable in troubleshooting computer hardware, software, and network issues. Skilled in tackling problems in unique ways to develop innovative solutions. Experienced in imaging, printers, memory, hard drive, and Ethernet cables. History of going above and beyond to achieve notable results.

Skills
  • Windows Server 2016 R2
  • Technical help desk experience
  • VTC -Skype, Webex, Click Share, Zoom
  • Active Directory
  • Office 365, One Drive, SharePoint
  • Excellent problem-solving abilities
  • LAN /WAN
  • OSI Layers
  • Timeline management
  • Service ticket tracking, Remedy, Jira, SAP
Professional Experience
Palantir Technologies Washington, DC Technical Support 06/2017 to Current
  • Install, configure, deploy, and upgrade computer hardware and software and manage phones/smartphones with MDM system.
  • Provide user level technical support for 400+ users( on premise/off-site).
  • Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.
  • Troubleshooting LAN /WAN problems.
    Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
  • Responsible for system imaging through Norton Ghost/Windows PE.
  • Remote client support via RDP/Desktop Authority.
  • Manage domain user accounts through 2016 Active Directory (account lockout, security, group permissions, DC replication).
Amazon Web Services Sterling, VA Data Center Technician II 12/2016 to 07/2017
  • Installed and/or removed of mounting rails and/or mounting brackets inside hardware racks along with cable management attachments.
  • Performed server configuration, and firmware, drivers and software upgrades.
  • Performed various hardware modification and replacement, including but not limited to NIC, RAM memory, hard disk drives, and cooling fans.
  • Installed various network equipment including but not limited to the following: Cisco Nexus, Juniper MX Series, and Quanta Switches.
  • Properly troubleshooted and replaced QSFP+ SFP+, XENPAK, X2 optics.
  • Properly troubleshoot and ran new cables: Single Mode, multi-mode, Break out fiber, and OM3.
  • Updated images, firmware, and operating systems on routers and switches.
  • Carried out system administration tasks such as software installation/updates, security patches, and hardware maintenance.
JP Morgan & Chase Ashburn, VA Data Center Technician 12/2013 to 11/2016
  • Received and resolved Tier 1 and Tier 2 customer requests via Phone, e-mail and internal ticket system, escalating alerts to appropriate personnel, rebooting servers and network devices
  • Installed, configured and test software and hardware
  • Properly processed all Service Requests including tracking of incident time, materials
  • Installed, tested, and cable labeling (CAT5-CAT7) and fiber (SM and MM) using standard data center protocols and using cable management and structured cabling systems
  • Installed and validated servers, network infrastructure, and supporting hardware in a mission-critical data center, while ensuring proper Rack/Cable/Switch/Power/Cooling metrics are maintained
Education and Training
Bachelor of Science: Computer Network and Cyber-Security 05/2017 University of Maryland University College United States
  • Graduated with Honor Roll
  • 3.8 GPA


This resume is created in 7 minutes.
Career Objective

I am seeking a teller position with Wells Fargo, where I can interact with guests, to focus on providing exceptional service and build relationships; to also share ways Wells Fargo can help to meet their financial needs. I want to showcase my knowledge and experience in a working environment as a part of a team to help guests succeed financially succeed financially, by introducing customers to another branch team member or sharing digital options that may make banking easier for them, and accurately and efficiently processing transactions.

Skills
  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to influence, educate, and connect guests to technology
  • Ability to interact with integrity and professionalism with guests and team members
  • Ability to meet or exceed performance objectives
  • Experience working with others on a team to meet customer needs
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Well-organized, independent and able to prioritize in a fast paced environment
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
  • Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
Work History
Return Rep. 06/2018 to Current
The Hertz Corp. (Hertz/Dollar-Thrifty Car Rentals) Santa Ana, CA
  • Greeting customers returning their rental cars to the return lot
  • Inspect vehicles for any significant body damage
  • Take note of current mileage-in, during return process
  • Take note of current fuel gauge reading
  • Take note of any mechanical/technical problems with a vehicle being returned
  • Guide customers through process of Incident Report during event of accident on car
  • Input all necessary data into DASH software
  • Close out customers' rental contracts, and either print/email receipts (based on customer preference)
  • Answer any customer concerns and/or inquiries
  • Carry out rental exchanges for customers
  • Shuttle customers to airport terminal from rental lot
  • Move cars around to various locations as needed
  • Pre-assign vehicles as needed for customers with reservations
  • Perform frequent lot checks to assure vehicles have been properly keyed-in and are parked in correct stalls
  • Vehicle exchanges for customers when necessary
Sales Advisor 05/2017 to 09/2017
24 Hour Fitness Irvine, CA
  • Welcomed every guest that walked through the front door
  • Assisted each guest with signing in through front desk kiosk, where I would help the individual to realize his/her fitness goals if they didn't have one at the moment, and to also gather contact information
  • Handed out brochures as a sort of introduction to our facility and the different amenities/services we have to offer
  • Would introduce each guest to each representative of our team, starting with our club's GM first
  • Proceeded by taking guest on a tour of our club with the result of building up the value in having a membership with us, by getting to know the individual on a more person level, rather than just a business transaction, going into more detail on how we would go about ensuring that potential member would accomplish those fitness goals and feel great doing so, with the help of personal training
  • Once tour finished, I would seat each guest at my desk to go over different membership options and pricing, and would continue to emphasize the importance and benefits of personal training, on top of explaining our method of implementing it
  • Listened to guests and overcame objections using taught sales training techniques
  • Enrolled/ re-enrolled new and current members
  • Constantly notified members of all current and upcoming in-club deals and promotions
Data Entry Processor 03/2016 to 08/2016
Deliver-It Norwalk, CA
  • Unloaded delivery trucks holding nightly shipments
  • ​Scanned and printed labels to apply them to packages
  • Inputimportant information regarding shipping information into computer system
  • Sorted packages into various route bins to be shipped tocorrect destinations
Barista/Cashier 03/2014 to 09/2014
Starbucks Irvine, CA
  • Memorized recipes for specialty coffee beverages and seasonal offerings
  • Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
  • Prioritized orders while managing interruptions
  • Complied with standards for merchandising, stocking, and storing product
  • Cleaned counters, machines, utensils, and seating areas daily
  • Constantly expanded personal knowledge of coffee styles and varieties
  • Trained new team members with positive reinforcement and respectful, encouraging coaching
  • Controlled lines with quick, efficient service
  • Prepared coffee, straightened up chairs and tables, opened register, and carried out other opening and closing procedures
Education
Some College (No Degree): Business Orange Coast College - Costa Mesa, CA
  • Business Law
  • Intro to Business
  • Micro and Macro Economics
  • Financial and Managerial Accounting
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Skills

• Active directory

• Extensive macOS/IOS experience

• Reverse engineering

• Android reverse engineering

• Mobile forensics

• Python

• C++ /Java

• HTML/CSS

• Network design and troubleshooting

• Threat modeling

• Threat hunting

• Situational leadership

• Employee development

• Dealing with ambiguity

• Drive for results

• Attention to detail

• Action oriented

• Extensive Windows server experience

• Security log management

• Patch management

• Web application penetration testing

Certifications

Offensive Security Certified Professional (OSCP)

CompTIA Security+

Work History
Software Quality Assurance Analyst, 03/2019 to Current
Stratacache Inc. Dayton, Ohio
  • Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests
  • Developed software to help assist in the automation of functional and regression testing
  • Trained developers and quality assurance team members in automation programs and processes
  • Created detailed test cases for use on client projects
Computer Scientist, 04/2018 to 02/2019
Tenet3, LLC Dayton, Ohio
  • Performed web application penetration testing
  • Performed hardware / software reverse engineering 
  • Created Appsec policies and process for devops team
  • Developed company penetration testing methodology
Operations Specialist, 02/2015 to 04/2018
Apple Inc.
  • Supervise Back of House Operations Team
  • Maintaining SAP database for Apple Store: The Greene
  • Auditing inventory daily for variances, and taking corrective action
  • Exceeding inventory goals for all bi-annual inventories
  • Process and control inventory & procedures
  • Oversee all ISU (In Store Use) products on a daily basis
  • Troubleshoot all technical issues
  • Manage product launches efficiently
  • Process all shipments (inbound and outbound)
Security Researcher, 05/2017 to 08/2017
Wright State University
  • Created software to help simplify malware reverse engineering for students new to the topic
Technical Specialist, 06/2014 to 02/2015
Apple Inc.
  • Conducted hardware and software troubleshooting and rebuilt Apple brand loyalty with customers
  • Strategized new company best-practices to not only repair devices, but more importantly, repair relationships
  • Internal solutions for managing client history, repairs, escalations, and appointments
  • Resolved virus and malware issues
  • Restored data, operating system files, documents and drivers
Consultation Agent, 10/2013 to 06/2014
Geek Squad (Best Buy)
  • Assist clients with technology and computer issues by performing initial troubleshooting, managing the check-in and check-out experience for clients and helping find the complete solution for their tech problems
Certified Photo Technician, 09/2006 to 10/2013
Walgreens
  • Customer service, cash handling, repair and maintenance of Fuji photo equipment, photo developing, loss prevention, stocking, general store conditioning, conflict resolution.
Capstone Project Manager, 03/2011 to 08/2011
Gospel Mission, Inc.

Revamped their current fiber Infrastructure. To provide a more robust and Fault-tolerant network. Duties include: 

  • Project manager.
  • Network design. 
Education
Bachelor of Arts: Computer Science, 2019
Wright State University - Dayton, Ohio
  • President of the Wright State Cyber Security Club
  • 1st place Day-Con 2016 Packet Wars CTF
  • Team Captian of Wright State ANL Cyber Defense Competition Team
Associate of Applied Science: Computer Information Systems- Network Management Sinclair Community College - Dayton, Ohio
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Education
Master of Business Analytics Schulich School of Business, York University September 2017, Toronto, ON Course Work: Predictive Modelling, Multivariate Analysis, Optimization, Analytical Consulting, Data Science with Python/Hadoop.
Honored Bachelor of Science: Statistics and Economics University of Toronto June 2016, Mississauga, ON Course Work: Time Series Analysis, Computational Method in Stats, Statistical Modelling, Probability, Linear Algebra, Differential Equation.
Additional Courses

Machine Learning using PythonNeural network for machine learningBig Data and ETL             ​             October 2017 

Skills

Data Analysis Tools:  Python (siki-learn), SAS (SQL,Macro), and R (5 years of experience), Spark (pysparkmllib).

Machine Learning: Proficient understanding of supervised/ unsupervised learning algorithms, such as, KNN, Logistic Regression, SVM, Classification Trees, PCA, Hierarchical Clustering. 

Computing at Scale: AWS (EMR, EC2, S3), Kafka integrating with Spark Streaming, Hive/Sqoop and DynamoDB(NoSql).

Programming Language: Python and Java. Comfortable in Unix Command line Environment

Visualization: Tableau and advanced Excel with Visual Basic, plus Visualization Packages, matplotlib and ggplot2

Professional Experience
Statistical Modeler 01/2017 to 05/2017 Risk Rating Model, Income Generating Commercial Real Estate Toronto, Ontario
  • Querying data using SQL from various business functions. Consolidate multiple relational database into data pool and apply transformation to create insightful synthetic features.
  • Assess data quality in data sources, treat data anomalies using interpolation methods and cap values.
  • Build dynamic visualization's to demonstrate risk factors across subgroups to business executives using tableau and seaborn. 
  • Split data into training and testing sets, stratified by the product type to ensure the representativeness 
  • Apply Weight of evidence transformation to evaluate the predictive power of continuous, ordinal and categorical variables, for better fit to the business sense. 
Recommendation Engine for Social App 02/2017 to 04/2017 Presentation to TD Toronto, On
  • Build Recommend engine for Application such as, Twitter, Linkedin, to push suggested topics and connections to users. 
  • Apply dimension reduction technique such has variable clustering and PCA to reduce model complexity and running time.
  • Create insightful parameters using pre-processed attributes to construct easy-to-interpret predictive model, and outline the key drivers of user activities and connection establishment.
  • Solve the insufficient computation power problem by sampling the Data and adjust the model mathematically to ensure the correctness and reliability of the prediction.
  • Validate the prototype model and evaluate the performance according to the real world use case. Adjust the focus of prediction base on the nature of the problem, trade the less influential mistake to more valuable successful prediction.
Data Scientist 07/2017 to Current Sentiment Analysis Toronto, Ontario
  • Ingest data from Twitter API to DynamoDB NoSQL store. Preprocess semi-unstructured text data using tokenization and entity detection hence model into spark sparse vectors.
  • Build Sentiment classifiers on features engineered from TFIDF with spark ml and sklearn in single nod environment. 
  • Build visualizations using matplotlib and tableau to best suit Varieties of the business needs.
  • Apply Apache Kafka and Spark Streaming to monitor live sentiment trend on target topics. 
Division Manager, lecturer - Statistics & Economics 01/2016 to 08/2016 Ututor Education Mississauga, ON
  • Lead Stats&Eco department in third party tutoring institution. Help university students reach 15% better academic results, with student satisfaction (course evaluation) of 100%. Coverage of 70% of courses offered by the University.
Leadership
Cofounder, Head of Marketing and Business Development 01/2016 to 11/2016 Netshaker.ca Toronto, ON
  • Lead launch of an innovative career consulting company that applies P2P services network model, 150 mentors online at peak, served 800 job seekers in GTA area
President, Chinese Undergraduate Association University of Toronto 03/2013 to 04/2014
Projects
Diamonds and Price Prediction (Find missinding priced diamonds in R)                                                       September 2015
L'Oréal Brandstorm 2014, (market research and strategic planning on Kiehl's) Ranked 4th in Canadian Region   March 2014
Interests

Vocal ( final four in 2015 'Voice of China' Competition ), Audiophile, Anything Car related

This resume is created in 7 minutes.
Professional Summary

Forensic Science Investigator with a Master's degree from George Mason University. Currently working in research based forensics aimed at reinforcing and enhancing industry best practices. Comfortable operating as part of a team and skilled in inter-departmental communication. Holds memberships to forensic organizations such as IAI and AAFS.

Work History
02/2017 to Current
Visiting Scientist At FBI Quantico Oak Ridge Institute for Science and Education Quantico, VA
  • Based at the Federal Bureau of Investigation in Quantico, Virginia with the FBI's Counter-terrorism and Forensic Science Research Unit (CFSRU).
  • Holds 'Secret' level clearance.
  • Manages research projects for the FBI to further their goal of maintaining proper and accurate data in the field of forensic science.
  • Collaborates with top research scientists both within the FBI and with private labs.
  • Participates in forensic science conferences for additional training in crime scene investigation, blood spatter analysis, handwriting analysis, and evidence collection.
  • Presented a study on boot print analysis at the Impression, Pattern, and Trace Evidence Symposium (IPTES) and the American Academy of Forensic Science (AAFS) conference.
05/2015 to 12/2016
Security Officer Metro South Medical Center Blue Island, Illinois
  • Deposited and removed cadavers from the morgue.
  • Supervised a team of 3-5 security personnel during the day's most trafficked shift.
  • Handled remains of the recently deceased.
  • Assisted with patients placed on a psychological hold and irate patients who were ignoring hospital policy.
  • Aided with serious traumas entering the hospital.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Monitored and reported suspicious activities to local authorities.
  • Investigated reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
09/2013 to 12/2013
Case Analysis Intern National Center for Missing and Exploited Children Alexandria, Virginia
  • Collaborated with law enforcement officials, coroners, and medical examiners across the country to locate, identify, and return missing and exploited children.
  • Processed internal and external case sheets.
  • Represented the organization to customers, the public, government officials, and other external sources.
06/2013 to 08/2013
Forensic Science Intern City of Chicago - Chicago Police Department Chicago, Illinois
  • Monitored incoming firearms to ensure evidence was clear of ballistic projectiles, and any foreign objects were cleared from the firearm (such as cockroaches, zip ties, etc.).
  • Gained experience handling firearms and maintained the shoot tank and associated rooms.
  • Ensured paperwork and reports were completed and filed correctly.
  • Performed administrative functions.
  • Attended meetings with the police department and other agencies.
05/2010 to 08/2010
Intern Cook County State's Attorney's Office Cook County, Illinois
  • Exposed to proper arrest procedures, interrogation processes for witnesses, victims, and perpetrators, and interdepartmental cooperation.
  • Observed officers serve subpoenas, warrants, and notices for criminal and civil actions.
Education
May 2014
Master of Science: Forensic Science
George Mason University - Fairfax, Virginia

Some courses taken were

  • Basic and Advanced Crime Scene Analysis
  • Physical Evidence Analysis
  • Forensic Photography
  • Law & Forensic Science
  • Biochemical Forensics
  • Document Examination
  • Forensic Anthropology
  • Facial Reconstruction Analysis
December 2010
Bachelor of Arts: Forensic Criminal Investigation
Lewis University (University Pkwy & University Dr) - Romeoville, IL
  • Criminal Investigation
  • Drug Incidence & Abuse
  • Anatomy & Physiology
  • Court Systems & Probation
  • Criminal Procedure/Rules of Evidence
  • Organic & Biochemistry
  • Abnormal Psychology

Skills
  • Pattern recognition training
  • Team liaison
  • Public speaking
  • Document scanning
  • Handwriting comparison
  • Boot tread examination
  • Firearms use
  • Ballistic firearms examination
  • Data entry
  • Data analysis
  • MS Word, MS PowerPoint, MS Excel, MS Outlook, Photoshop, and Bridge
  • Online research tactics including OSINT
  • Technical writing
This resume is created in 7 minutes.
Professional Summary
Development Professional with 2+ years of quantitative research and project management experience. English, French and Haitian Creole -fluent, strong command of data management software (R) and geospatial programming software (ArcGIS).
Education
2018
Master of Arts: International Policy and Development
Middlebury Institute of International Studies - Monterey
Coursework in Advanced Data Analysis, Development Economics, Program Evaluation and Field Research Methods
2013
Bachelor of Arts: International Relations
Stanford University - Stanford
Recipient of Gates Millennium Scholarship & QuestBride Scholarship, 2009-2013
Graduate Consultancy
Himalayan Climate Initiative, 09/2016 to 05/2017
Field Researcher -
Kathmandu, Nepal
  • Administered household surveys on recycling and waste disposal practices in 48 administrative districts of Western Nepal; analyzed survey data in R.
  • Conducted Chi-Squared Tests and Multivariate Regressions to inform program and policy recommendations. Presented 20-page findings to client organization.  
Professional Experience
Current
Intern - Bureau of Western Hemisphere Affairs U.S. Department of State Washington, DC
  • Draft, edit, and contribute to reports, talking points, press guidance, and other materials used by policymakers in furthering U.S. foreign policy objectives.
  • Participate in meetings with senior-level U.S. Government officials.
  • Conduct research on violations of internationally recognized human rights in Latin America and the Caribbean to identify persons responsible for those crimes. 
05/2017 to 12/2017
Graduate Research Assistant Center for Nonprofit and NGO Studies Port-au-Prince, Haiti
  • Administered 800 household surveys in Haiti on community perception of NGOs.
  • Collected, managed and harmonized dataset under the direction of project investigators.
  • Conducted preliminary statistical analysis and prepared tables and figures with empirical results.
01/2018
Data Scientist Mixed-Methods Evaluation, Training and Analysis (META) Lab Monterey, CA
  • Analyzed 37KB of data from a nationally representative survey of new immigrants in the United States using logistic and multivariate regression to predict socioeconomic outcomes among different immigrant groups.
  •  Led group of 20 graduate students through a 4-hour comprehensive data bootcamp, teaching them the essentials of programming in R and RQDA. 
06/2014 to 12/2014
Research Analyst The Earth Institute at Columbia University New York City, NY
  • Co-authored the white paper, "Assistance Sociale en Haïti: Étude du Programme "Ede Pep, "' with best practices and policy recommendations for improving social assistance and food transfer programs in Haiti.
  • Located 800+ public facilities in Haiti as part of Prime Minister Lamothe's National Infrastructure and Facilities Inventory Project.
07/2013 to 10/2013
Communications Consultant Ayiti Nexus Consulting Port-au-Prince, Haiti
  • Drafted company memos, letters for corporate sponsorship, and policy briefs.
  • Managed the logistics of public events and conferences, including Ayiti Nexus and Reef Check International's first marine preservation conference in Northern Haiti, working on teams with the Minister of the Environment and the Minister of Tourism.
08/2012 to 10/2012
Graduate Assistant The Haiti University Center Port-au-Prince, Haiti
  • Managed a classroom of 30+ university students and facilitated small group discussions as lead-teaching assistant at The Haiti University Center.
  • Designed curriculum in urban planning and disaster mitigation, recruited lecturers from Quisqueya University and MIT, and provided student support in drafting final research projects.
Accomplishments
Paul R. Parrette Endowed Scholarship, 2017, Middlebury Institute Dean Fellow, 2016, Gates Millennium Scholar, 2009-2013, Quest Bridge Scholar, 2009-2013, Stanford's Dean Award for Academic Excellence, 2013.
Certifications
Certificate in International Development and Social Change                                                Design Partnering Management and Innovation (DPMI )

Middlebury Institute of International Studies at Monterey,  01/2018 
  • Mastered the essentials of project design including problem trees, logical frameworks, results frameworks, systems maps, and the selection of strong indicators for effective monitoring.    
  • Developed proficiency with a broad set of tools to engage stakeholders, map networks, promote strategic partnering, foster social entrepreneurship, and support behavior changes linked to development outcomes.
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Professional Summary
Recorded and filed completed formulas with appropriate documentation for batch record purposes
Skills
Demonstrated ability to work well under pressure, multitasking, meeting dead lines and full cooperation with colleagues, inter-departments and supervisors.

Counseled production department, QC department and customers, optimized manufacturing processes

Assisted with scale-up of new products from lab to manufacturing for commercialization

 

Recorded and filed completed formulas with appropriate documentation for batch record purposes

Work History
Executive, 07/2010 to 09/2014
Orchid Chemicals & Pharmaceuticals Ltd. Chennai, TN
S. No Formulation Drug class Formulation Technique Challenge & Stage 1 Tapsules (Pellets+Tablets in capsule) Transient ischemic heart attack or stroke due to a blood clot Drug layered pellets by Wurster coating Enhancement of absorption using in situ pH modifier – scale up stage 2 IR - tablet Anti-Parkinson's High shear aqueous  granulation The molecule is subjective to mailard reaction – (Para IV) Exhibit batch completed & filed 3 IR - tablet Anti-asthmatic High shear granulation The molecule is light sensitive, highly hygroscopic & highly oxidative – (Para III) Exhibit batch completed Chewable Tablet 4 Orally disintegrating tablet anti-schizophrenic direct compression The molecule is light sensitive, highly hygroscopic unstable due to polymorphic conversion – (Para IV) Exhibit batch 5 Immediate release Tablet Anti-osteoporotic double granulation BCS class IV drug - (Para IV) Scale up stage 6 Dry powder for oral Suspension Second generation cephalosporins 1. Melt granulation by spray chilling for taste masking Bitter & low dense unstable drug – Scale up stage 2. Roller compaction and particle coating by top spray. 2.Scale up stage   7 Dry powder for oral Suspension Third generation cephalosporin antibiotic Dry blending and stabilization under nitrogen filling Highly oxidative drug – scale up stage Immediate release Capsules Third generation cephalosporin antibiotic Densification by roller compaction & capsule band sealing
Senior Scientist, 08/2014 to 07/2016
Biocon Pharma Limited Banglore, KA
S. No Formulation Drug class Formulation Technique Challenge & Stage 1 Tapsules (Pellets+Tablets in capsule) Transient ischemic heart attack or stroke due to a blood clot Drug layered pellets by Wurster coating Enhancement of absorption using in situ pH modifier – scale up stage 2 IR - tablet Anti-Parkinson's High shear aqueous  granulation The molecule is subjective to mailard reaction – (Para IV) Exhibit batch completed & filed 3 IR - tablet Anti-asthmatic High shear granulation The molecule is light sensitive, highly hygroscopic & highly oxidative – (Para III) Exhibit batch completed Chewable Tablet 4 Orally disintegrating tablet anti-schizophrenic direct compression The molecule is light sensitive, highly hygroscopic unstable due to polymorphic conversion – (Para IV) Exhibit batch 5 Immediate release Tablet Anti-osteoporotic double granulation BCS class IV drug - (Para IV) Scale up stage 6 Dry powder for oral Suspension Second generation cephalosporins 1. Melt granulation by spray chilling for taste masking Bitter & low dense unstable drug – Scale up stage 2. Roller compaction and particle coating by top spray. 2.Scale up stage   7 Dry powder for oral Suspension Third generation cephalosporin antibiotic Dry blending and stabilization under nitrogen filling Highly oxidative drug – scale up stage Immediate release Capsules Third generation cephalosporin antibiotic Densification by roller compaction & capsule band sealing
Senior Scientist, 08/2016 to Current
Pharmaniaga research center shah alam, Selangor
S. No Formulation Drug class Formulation Technique Challenge & Stage 1 Tapsules (Pellets+Tablets in capsule) Transient ischemic heart attack or stroke due to a blood clot Drug layered pellets by Wurster coating Enhancement of absorption using in situ pH modifier – scale up stage 2 IR - tablet Anti-Parkinson's High shear aqueous  granulation The molecule is subjective to mailard reaction – (Para IV) Exhibit batch completed & filed 3 IR - tablet Anti-asthmatic High shear granulation The molecule is light sensitive, highly hygroscopic & highly oxidative – (Para III) Exhibit batch completed Chewable Tablet 4 Orally disintegrating tablet anti-schizophrenic direct compression The molecule is light sensitive, highly hygroscopic unstable due to polymorphic conversion – (Para IV) Exhibit batch 5 Immediate release Tablet Anti-osteoporotic double granulation BCS class IV drug - (Para IV) Scale up stage 6 Dry powder for oral Suspension Second generation cephalosporins 1. Melt granulation by spray chilling for taste masking Bitter & low dense unstable drug – Scale up stage 2. Roller compaction and particle coating by top spray. 2.Scale up stage   7 Dry powder for oral Suspension Third generation cephalosporin antibiotic Dry blending and stabilization under nitrogen filling Highly oxidative drug – scale up stage Immediate release Capsules Third generation cephalosporin antibiotic Densification by roller compaction & capsule band sealing
Education
M.Pharm: Pharmaceutical Sciences , 2010
PSG College of Pharmacy - Coimbatore, TN, India
Passed out with 80% of overall marks for two years
B.Pharm: Pharmacy, 2007
JSS College of Pharmacy - Ooty, TN, India
Passed out with 71% overall marks
This resume is created in 7 minutes.
Skills
  • Microsoft Office
  • Technical writing experience
  • Proficient in motorboat operation and trailering
  • Water sampling experience
  • Laboratory experience
  • Effective communicator
Experience
Sample Receiving Technician Jun 2018 to Current
ALS Global Jacksonville, FL
  • Receive and process environmental samples, maintain custody and proper storage of lab samples
OPS Biological Scientist I Nov 2011 to May 2018
Florida Fish and Wildlife Conservation Commission Jacksonville, FL
  • Complete research, rescue, and recovery of marine mammals
  • Responsible for management and training of volunteers, public education and outreach events
  • Complete necropsy and rescue reports, database entries, and mapping on ArcGIS
Lead Instructor Oct 2017 to May 2018
Club Scientific - St. Johns Ponte Vedra , FL
  • Lead elementary age students through basic science experiments. Provide explanation of scientific phenomena
Laboratory Assistant Aug 2016 to Jun 2017
City of Titusville Water Resources Titusville, FL
  • Performed weekly field sample collection and lab analysis of potable and wastewater samples
  • Enter data into LIMS, calibrate and maintain lab equipment
Mammal Keeper Jul 2010 to Nov 2011
Jacksonville Zoo and Gardens Jacksonville, FL
  • Daily care and observation of African and Florida mammal species including ungulates; White Rhinos, Okapi, Kudu, Bongo, Zebra
  • Assist with veterinary procedures, treatment, and sample collection
  • Performed exhibit maintenance, record keeping, and public education
Education and Training
Bachelor of Science, Biology 2017 University of North Florida (UNF) Jacksonville, FL, United States
  • Coursework included Physiology, Genetics, Conservation Biology, Environmental Toxicology, Nutritional Endocrinology 
  • Contributor to “Nutritional and Dietary Influences on Metabolic Hormones in Northern Fur Seals (Callorinus ursinus)”. Poster presentation at International Marine Mammal Conference, San Francisco, CA. 2015 
Associate of Science, Zoo Animal Technology 2008 Santa Fe College Gainesville, FL, United States
  • Intern- Lubee Bat Conservancy, Gainesville FL. Winter 2007
This resume is created in 7 minutes.
Summary
Experienced and engaging College Chemistry Instructor looking for full time role.
Professional Highlights
  • Ph.D. Synthetic Organic Chemistry
  • M.S. Secondary Education
  • Five years experience as an adjunct chemistry instructor at three community colleges (MCC, Harper, and Elgin Community College)
  • Qualified and experienced in teaching all classes offered in chemistry at the community college level
  • Undergraduate research advisor at MCC for award winning research project
  • SAGE Learning Center chemistry tutor at MCC 
  • Participated in the MCC Text Book Cost Reduction Camp at MCC to rewrite the lab manual for CHM 164
  • Consistently has excellent student evaluations
  • Students consistently score much higher than the national average on American Chemical Society standardized tests for all courses that use the test as an evaluative tool
  • Redesigned curriculum for CHM 170 Survey of Organic and Biochemistry at MCC so that the course is accepted as a pre-pharmacy prerequisite at UIC
  • Fifteen years of industrial chemistry experience as an organic chemist/medicinal chemist in Drug Discovery at Johnson & Johnson
  • Underwent extensive annual chemical  and environmental safety training as an employee of Johnson & Johnson
Professional Experience
Adjunct Chemistry Instructor 08/2013 to Current McHenry County College Crystal Lake, IL

Courses taught:

  • CHM 265 Organic Chemistry I
  • CHM 266 Organic Chemistry II
  • CHM 170 Survey of Organic and Biochemistry
  • CHM 164 Introductory Chemistry
  • CHM 115 Chemistry and Society
Adjunct Chemistry Professor 06/2014 to Current Harper College Palatine, IL
Courses Taught:
  • CHM 201 Introduction to Organic Chemistry
  • CHM 121 General Chemistry I
Adjunct Chemistry Professor 08/2014 to Current Elgin Community College Elgin, IL
Courses taught:
  • CHM 142 General Chemistry I
  • CHM 112 Elements of General Chemistry
  • CHM 101 Preparatory Chemistry
Undergraduate Research Advisor 09/2014 McHenry County College Crystal Lake, IL
Research Topic:
Using Computational Methods to Explore the Potential Relationship between LogP and Cardiovascular Side-effects of Marketed Drugs
 
Presentation:
Wang, G.; Kordik, C.P. Book of Abstracts, 47th American Chemical Society Regional Meeting, Covington, KY, May 18 - 21, 2016; American Chemical Society: Washington, DC 2016.
 
Poster Session: Wang, G.; Kordik, C.P. Using Molecular Modeling to Predict Cardiovascular Side-effects of Drugs, Skyway Collegiate Conference STEM Poster Competition, Prairie State College, April 17, 2015
Awarded "Best Presentation Overall" (Biology, Chemistry, Physics, Engineering, Math and Earth Science Categories)
SAGE Learning Center Chemistry Tutor 08/2014 to Current McHenry County College Crystal Lake, IL Tutors all chemistry courses offered at MCC
Principal Scientist 08/2003 to 02/2007 Johnson & Johnson Pharmaceutical Research & Development Spring House, PA
  • Designed and synthesized new chemical entities as potential pharmaceutical drug candidates for Central Nervous System Targets in Drug Discovery
  • Managed a group of three associate and Ph.D. chemists
  • Liaison between chemistry and biology team members
Patent Manager 01/2001 to 08/2003 Johnson & Johnson Pharmaceutical Research & Development Spring House, PA
  • Acted as a scientific liaison between Drug Discovery and the Patent Law Department
  • Wrote patent drafts for various therapeutic areas
Senior Scientist 01/1995 to 01/2001 R.W. Johnson Pharmaceutical Research Institute Spring House, PA
  • Designed and synthesized new chemical entities as potential pharmaceutical drug candidates for Central Nervous System biological targets in Drug Discovery
Scientist 07/1993 to 01/1995 R.W. Johnson Pharmaceutical Research Institute Spring House, PA
  • Designed and synthesized new chemical entities as potential pharmaceutical drug candidates for Central Nervous System biological targets in Drug Discovery
Scientist 07/1993 to 01/1995 R.W. Johnson Pharmaceutical Research Institute Spring House, PA
  • Designed and synthesized new chemical entities as potential pharmaceutical drug candidates for Central Nervous System biological targets in Drug Discovery
Education and Training
; American Chemical Society: Washington, DC Current Adjunct Chemistry Instructor - Harper College Palatine, IL CHM 170 Survey of Organic and Biochemistry CHM 115 Chemistry and Society CHM 265 Organic Chemistry I CHM 266 Organic Chemistry II, CHM 121 General Chemistry I CHM 201 Introduction to Organic Chemistry
Courses taught: CHM 142 General Chemistry I CHM 112 Elements of General Chemistry CHM 101 Preparatory Chemistry Current Adjunct Chemistry Instructor - Elgin Community College Elgin, IL
M.S: Secondary Education 2012 St. Joseph's University Philadelphia, PA
  • Certified to teach high school chemistry in PA
Ph.D.: Organic Chemistry 2012 University of Illinois at Chicago Chicago, IL
Research Area:
  • Design and synthesis of organic molecules that would mimic protein-ligand interactions to effect a biological response

Thesis Research:

  • Design and synthesis of Beta-Turn Mimetics that can be used to produce catalytic antibodies and as inhibitors of Thrombin
Undergraduate Current McHenry County College Crystal Lake, IL
M.S: Organic Chemistry 1991 University of Chicago Chicago, IL
Research Area:
  • The design and synthesis of natural products
B.S: Organic Chemistry 1988 Northeastern Illinois University Chicago, IL
Research Topic: Using Computational Methods to Explore the Potential Relationship between LogP and Cardiovascular Side-Effects of Marketed Drugs Presentations: Wang, G.; Kordik, C. P. Book of Abstracts, 47th ACS Central Regional Meeting, Covington, KY, May 18 -21 2016
. Poster Session: Wang, G.; Kordik, C.P. Using Molecular Modeling to Predict Cardiovascular Side-Effects of Drugs, Skyway Collegiate Conference STEM Poster Competition 2016 Prairie State College
Ph.D Elgin Community College Professor II Chemistry Department of Chemistry
Tutors all chemistry courses offered at MCC. April 17, 2015 SAGE Learning Center, McHenry County College Crystal Lake, IL "Best Presentation Overall" Award (Biology, Chemistry, Physics, Engineering, Math and Earth Science Categories) Chemistry Tutor
1700 Spartan Drive Elgin, IL 60123 Steven Trail, Ph.D. Professor and Instructional Coordinator: Chemistry Elgin Community College
Activities and Honors
  • American Chemical Society (Divisions: Medicinal Chemistry, Organic Chemistry)
  • American Association for the Advancement of Science
  • Iota Sigma Pi National Honor Society for Women in Chemistry
  • Philadelphia Organic Chemists' Club Assistant Secretary 1 Secretary 1
  • Associate Editor, "Frontiers in Medicinal Chemistry" Annual Book Series in Medicinal Chemistry (2002 - 2007)
  • National Science Teachers Association 
Patents and Editorships
  • Kordik, C. P.; Lovenberg, T. W.; Reitz, A. B. Pyrazole Carboxamides Useful for the Treatment of Obesity and Other Disorders. U.S. 6,291,476 (Sept. 18, 2001).
  • Kordik, C. P.; Lovenberg, T. W.; Reitz, A. B. Pyrazole Carboxamides Useful for the Treatment of Obesity and Other Disorders. U.S. 6,291,476 (Jan. 28, 2003).
  • Kordik, C. P.; Dax, S. L.; Luo, C.; McNally, J. J.; Lovenberg, T. W. Amino Pyrazole Derivatives Useful for the Treatment of Obesity and Other Disorders. U. S. 6,531,478 (Mar. 11, 2003).
  • Abdel-Magid, A.: Maryanoff, C.; Mehrman, S.; Sorgi, K.; Villani, F.; Kordik, C.; Maryanoff, B.; Reitz, A. Substituted Sulfamate Anticonvulsant Derivatives. U.S.7,060,725 (June 13, 2006).
  • Kordik, C. P.; Reitz, A. B.; Coats, S. J.; Luo, C.; Pan, K.; Parker, M. H. Preparation of Piperidine- and Piperazine-acetamides as Nervous System Agents. WO 0240466 (May 23, 2002).
  • Creighton, C. J.; Ross, T. M.; Reitz, A. B.; Kordik, C. P.; Paget, S. Preparation of Bridged Aryl Piperazine Derivatives Useful for the Treatment of CNS, Gastrointestinal and Reproductive Disorders. U.S. 8,530,475 (Sep. 10, 2013).
  • Reitz, A. B.; Kordik, C. P.; Atta-ur-Rahman; Choudhary, M. I., Ed.s; Frontiers in Medicinal Chemistry, Vol. 1, Bentham Science Publishers, Hilversum, The Netherlands, 2004. (http://www.bentham.org/fmc/)
  • Reitz, A. B.; Kordik, C. P.; Atta-ur-Rahman; Choudhary, M. I., Ed.s; Frontiers in Medicinal Chemistry, Vol. 2, Bentham Science Publishers, Hilversum, The Netherlands, 2005.
  • Reitz, A. B.; Kordik, C. P.; Atta-ur-Rahman; Choudhary, M. I., Ed.s; Frontiers in Medicinal Chemistry, Vol. 3, Bentham Science Publishers, Hilversum, The Netherlands, 2006.
This resume is created in 7 minutes.
Summary

Committed to pursuing a long term career in operations. Highly transferable experience from academic research and report writing. Skilled in streamlining projects from my current coordinating position.

Skills
  • Leadership
  • Event planning
  • Budget management
  • External communications
  • Mentoring
  • Training team members
  • Team building
  • Resilient
  • Multitasking and prioritizing
  • Detailed meeting minutes
  • Microsoft Excel
  • Microsoft Word
  • Quick books
  • Photography
  • Photoshop
  • Bilingual, fluent in both Spanish and English
Experience
03/2018 - Current Sky Zone Franchise Group, LLC Los Angeles, CA
Training Coordinator
  • Manage multiple projects and deadlines simultaneously
  • Drive company wide use of Sky Zone University (LMS)  to the Home Zone (corporate), Franchise Partners and their management teams.
  • Coordinate all logistics for training sessions, including set-up of room, supplies and catering
  • Implement post-event metrics
  • Participate in special projects as needed
09/2016 - Current Behavior Respite in Action Alhambra, CA
Behavior Consultant
  • Manage behavioral excesses such as physical and/or verbal aggression
  • Teach the individual to generalize their social communication skills to their natural environment
  • Observed client improvement in coping with social anxieties and family communication
09/2017 - 03/2018 Sky Zone Franchise Group, LLC Los Angeles, CA
Data Entry Clerk
  • Help complete the administrative portion of global construction projects
  • Accelerate approval time of invoices and improve filing system
  • Manage relationship with vendors
  • Maintain and deliver supply inventory
12/2015 - 06/2017 California State University, Los Angeles Los Angeles, CA
Undergraduate Research Assistant
  • Played a leadership role in protein purification projects 
  • Trained numerous lab members in the purification process
  • Research team was awarded a micro-grant to spend over a five month period and selected for NSF I-Corps™ program 
  • Developed aseptic technique
Education and Training
2017 Los Angeles, CA, United States
Bachelor of Science in Microbiology California State University, Los Angeles
  • Honors: Beta Beta Beta Biological Honours Society
Activities and Honors
Participant - Leadership Exploration and Advancement Program (L.E.A.P.), The Leader Project, U-Lead 09/2012-6/2013
  • Comprehensive program in leadership education and development for the Cal State L.A. community
  • The initiatives provide students with a variety of experiences through workshops, classes, conferences/retreats, and individually focused services
​​
Award Recipient - California Grocers Association Educational Foundation Scholarship 04/2014, 04/2015
  • Awarded to a dependent of an employee of a CGA member company
  • Awarded to student with a 3.0 or higher GPA  
 
Award Recipient - Lupe Elias-Exposito Scholarship Presented at the 53rd Annual Honor Convocation 04/2014
  • Awarded to a Microbiology student with a 3.0 or higher GPA annually    
Award Recipient - Outstanding New Member Certificate of Achievement 06/2016
  • Given to one outstanding new member associated with the Fraternity & Sorority Life at CSU Los Angeles
  • Joined Executive Board as a first year member, Secretary  

 

Award Recipient - NSF-funded CSU Innovation Corps (I-Corps) micro-grant 06/2016

  • Received $2500 micro-grant for use in interviewing industry leaders to find out if there is a product market fit for the technology
  • Teams have three primary members: the technical lead, the entrepreneurial lead and the I-Corps mentor  

 

Oral presentation - Team Thermogetic: I-CORPs Team Presentation. 29th Annual CSU Biotechnology Symposium 01/2017 

  • Focus on Customer Segment and Value Proposition as part of the Business Model Canvas (BMC)
  • Positive visualization of successful presentation  

 

Poster presentation - LA BioMed Innovation Showcase 03/2017

  • Explained current research on Antifreeze Protein (AFP) applications
  • Networking portion of event is imperative for future ideas and possible collaborations    

 

Participant - LA BioStart Bioscience Entrepreneurs Boot Camp 06/2017 - 08/2017

  • Improved concept of visioning, strategic planning & goal setting
  • Enhanced competency in business fundamentals, bioscience knowledge and leadership skills