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Superior communication skills include ability to relate, persuade, and express both verbally and in writing.
Excel in fast paced, high volume environment. Reliable listener able to collaborate and create solutions.
Ability to adapt and learn business situations quickly.
Fund raising for DOMUS in Stamford, CT. (2002 to 2013)
Tax preparation for United Way, Salvation Army, and Christian Ministries inGrand Rapids, MI. VITA/TCE certified with IRS (2014-2017)
U.S. Army Veteran.
Communications Center Specialist (secret clearance)
(3 years active duty, 3 years reserve), Honorable Discharge
Talented Manager Assistant , crew chief and server trainer who takes on multiple projects at once. Ex business owner seeking to take on a challenging new role. Experienced at costumer service with strong leadership and relationship-building skills.
I currently don't work there anymore for personal reasons. I have always work at all my jobs for many years and all of my ex-employers can be contacted for any questions regarding my work performance and job satisfaction.
REASON FOR LEAVING: Sold the business.
Also, along with this job I was working at the family restaurant called Gomez Market and Restaurant. After some three years we partnership with Fiesta Market Corporation in Milpitas California.
REASON FOR LEAVING: moved out to a different city and was far for me to drive that far every day
I love to provide guest with the greatest experience. For that reason I am a hard worker, active listener, self motivated, active listener, costumer oriented and have the ability to work under pressure. I like to motivate my team so that we all together can provide an excellent service.
Assuming the Duties of The Property Manager in their absence
Greeting Prospects, conducting tours
Responsible for overseeing Leasing Staff and Service Staff for both properties,
Attending Court for Property
Maintain Delinquency status and collecting and processing payments
Implementing and Completing outreach Marketing
Resolving Resident Conflicts
Greeting and Communicating with Vendors
Overseeing the Renewal Process for Both properties
Responsible for Following up with and Touring Prospects, Overseeing Applications, Outreach Marketing, Resident Relations for both locations as well as Acting in the capacity of the Community Manager in their absence.
Created and implemented Lesson Plans for a Kindergarten Classroom
Created Dramatic Productions for Christmas and Graduation Programs
Completed Standardized Testing
My Leasing Career began at Parkway in July of 2014. In April of 2018 I was promoted to assistant manager for both of our Williamsburg properties. I was ready for a change after teaching for 15 years. I feel like my years in the classroom prepared me for career in administration and customer service . My experience with parents prepared me to deal with tough situations and resident conflicts, preparing classroom paper work made it easy to transition to maintaining schedules calendars and being proficient in clerical tasks. The last teaching position I held required me to market and sell my classroom to prospective parents. When I came to Parkway I quickly learned I already had the skill set and ability to sell a different product. I met my first sale goal in my first week of working at the property.
I am proud of my accomplishments at Aimco. I consistently maintain High Customer Service scores. I have won the Leasing Sales Star Award for most units leased in the company within a month period and I have also received the Company's Perfect Customer Service Award twice in the past three Years .
Innovative educator with an background in student development, advising, and program planning. A big picture thinker, able to communicate high level objectives into actionable skills, and ideas. A lifelong learner, with a desire to help build and motivate a team to make a progressive work environment with successful campus-wide outcomes.
Texas Food Handler Certified
Texas Alcoholic Beverage Commission (TABC) Certified
Advanced Management Leadership Program School of Management:
The Boys and Girls Club Leadership University
Professional Nurse Practitioner , and business owner, skilled at assessment, diagnoses, planning and intervention, communicating, organizing and solution development, with the goal of elevating the quality and impact of health care in the community for under-served populations. Experienced Nurse professional with strong leadership and relationship-building skills.
State of Nevada, Statewide Health Care Committee member
Developmental Disabilities Nurses Association member
New Vista Ranch Health Care Committee member
New Vista Ranch, Non-profit Org. Executive Committee, Board of Directors-President
American Nurses Association member