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Executive Profile
Ambitious, compassionate social services professional, seeking to provide effective and supportive service while simultaneously continuing both personal and professional development.
Skill Highlights
  • Homeless and dual diagnosed populations
  • Excellent writing and critical thinking skills
  • Experience performing assessments 
  • Ability to maintain accurate client records
  • Able to manage client crises
  • Comfortable with diverse populations
  • CPR and First Aid certified
  • Experience with clinical case management
Core Accomplishments
  • Created curriculum and orientation handbook to better acquaint new program participants to the Transitional Living program and milieu environment.
  • Supervised 12 program staff at two sites including volunteer staff, serving more than 20 disadvantaged youth involved with the Department of Children & Family Services and/or Department of Corrections- Juvenile Justice systems.   
Professional Experience
Family Support Specialist
September 2016 to December 2016
The Neighborhood Centers of Johnson County Iowa City, IA
  • Maintained utmost confidentiality of all residents' information and records in accordance with federal and state requirements 
  • Offered ongoing support and resources to parents and community members via home visits, parenting classes and adult education using Parents as Teacher curriculum. 
  • Worked collaboratively with the Iowa City Public School District any other identified collateral agencies providing services to children and their families
Permanency Specialist
October 2015
Four Oaks Iowa City, IA
  • Maintain utmost confidentiality of family information and records in accordance with federal and state requirements  
  • Direct all protective placement, case management, parent education and family reunification activities.
  • Supervise visits between children and parents at various sites by ensuring children have age-appropriate opportunities for interaction with their parents and by maintaining safety of all participants
  • Advised patients on community resources, made referrals and devised realistic treatment plans.
  • Write petitions, court reports, case plans and other legal documents.
  • Work closely with other members of the drug court staff in designing treatment plans specific to client needs 
Intake Specialist
July 2013 to October 2015
Catholic Charities Chicago, IL
  • Maintained utmost confidentiality of all residents' information and records in accordance with federal and state requirements  
  • Interviewed clients individually and with families to determine what services would best address their needs. Advised patients on community resources and made referrals 
  • Communicated with public social and welfare agencies to obtain and provide information.
  • Operated the Cook County North & Northwest Regions Homeless Prevention Call Center weekly, determining whether clients should are eligible for homeless prevention programming and financial assistance.
Program Supervisor
April 2010 to January 2013
MYSI Chicago, IL
  • Maintained utmost confidentiality of all residents' information and records in accordance with federal and state requirements   
  • Completed intake assessments with youth and drafted individual program plans following emancipation or transition to Independent Living (ILO) 
  • Guided youth through the emancipation planning process.
  • Identified family members, social networks, and community systems that need to be included in treatment plans for clients
  • Effectively managed work in a diverse work environment serving a multi-cultural community, worked collaboratively with judicial officers, attorneys, court case managers, and other probation officers
  • Maintained a caseload of 25+ youth, working under strict deadlines.
  • Wrote petitions, court reports, case plans and other legal documents.
  • Assisted with special events/projects that enhanced the operations of the organization.
  • Attended meetings and trainings necessary for professional development and as required by the agency or its funding sources.
Master of Science : Nonprofit Management, 2015 Spertus Institute for Jewish Learning and Leadership Chicago, IL, US
Bachelor of Science : Sociology, 2005 Illinois State University Normal, IL, US
Certificate : Paralegal Studies, 2009 Roosevelt University Chicago, IL
Board Member, 2013-2014
Each One Teach One Literacy - Chicago, IL
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June 2016
Bachelor of Arts: Sociology and Latina/o Studies
Northwestern University - Evanston, IL
  • Founder, Ballet Folklorico de Northwestern
  • Emotional Intelligence Chair, Recruitment Chair, Historian, Sigma Lambda Gamma (historically Latina-based national sorority)
  • Mentor, Alianza (Hispanic/ Latino Student Alliance)
  • Fluent in Spanish and English
  • First Aid and CPR certified
  • CPI (Nonviolent crisis intervention) certified
  • 40 hour Domestic Violence certified
  • Treatment and discharge planning
  • Culturally-sensitive
Work Experience
11/2016 to Current
Family Support Specialist SOS Children's Villages Illinois Chicago, IL
  • Manage a caseload of 8-10 community and DCFS-involved families, personally serving a total of 35 families thus far, and maintain current and accurate service reports for all cases including assessments, safety and behavioral plans, progress reports, discharge summaries, and case notes
  • Plan and conduct home visits on a weekly basis using parenting and life skills curriculum to teach a diverse population of families about building parental capacity, family bonding, child development, setting and achieving goals, and safety and well-being, as well as refer families to appropriate agencies and community resources based on family needs and requests
  • Implement positive interviewing skills in a culturally sensitive and trauma-informed manner to assess family strengths, challenges, areas to be addressed in service plan, and risk factors for child abuse and neglect, substance use, domestic violence, etc
  • Develop and facilitate workshops and activities for youth and adults based on analysis of community needs and interests including educational trips and outings, social gatherings, and workshops on bullying, gender roles and sexuality, goal setting, and understanding feelings
  • Established successful program "Ven y Aprende"for the women of Back of the Yards to meet on a weekly basis and have a safe space for healing, self-care, discussion, and learning about varying topics including financial literacy, depression, suicide, positive parenting, and leadership
03/2016 to 06/2016
Teen Girls Program Intern Family Matters Evanston, IL
  • Assisted African American and Latina young women ages 13 through 17 with projects, homework, and facilitated discussions on race, sex, gender, and identity-related issues
  • Coordinated age-relevant and culturally-relevant workshops for girls on the topics of personal mindset and cultural appropriation achieving high levels of participation- presentations were adopted by supervisor as template for future intern-led workshops
  • Provided agency via empowerment and encouragement enabling the girls to be resourceful and think independently.
06/2015 to 09/2015
ES Summer Intern Evanston Scholars Evanston, IL
  • Balanced multiple projects ranging from communications, research, translation, to organization regarding the success of Evanston first-generation, college-bound youth of color ages 16 through 21
  • Compiled resource packets for scholars providing a list of campus offices and organizations helpful to students of color
  • Utilized bilingual skills to translate text documents, and served as verbal translator during an informative presentation on financial aid for Spanish-speaking parents, establishing a more inclusive and interactive environment for Latino families
Volunteer Experience
  • Event Lead, Sprouting Leaders,Chicago, IL, Jan. 2018–present
  • Helper Catechist, SPRED (Special Religious Development), Chicago, IL, Feb. 2018- present
  • Junior Board Member, Altus Academy, Chicago, IL, Feb. 2018-present
  • Lector and Volunteer, Holy Cross/ IHM Parish, Chicago, IL, Mar. 2008–present
  • Teaching Assistant, Centro Romero, Chicago, IL, June-Sept. 2015
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Professional Profile
Highly committed and committed servant leader who enjoys building and maintaining meaningful, Christ-centered relationships. Committed to shepherding individuals to Christ, engaging the community in missionary work and community outreach, and devising strategies to sustain long-term operations goals. Expertise in spiritual counseling, education, and mentorship. Proven success in advancing church goals and increasing community engagement in congregation.
Core Competencies
  • Inspirational leadership
  • Program development
  • Crisis management
  • Mission-oriented
  • Organizational leadership
  • Compassionate and active listener
  • Coaching and counseling
  • Focus group facilitation
Kids INC Bellingham, WA Family Support Specialist 03/2017 to 06/2018
I served as liaison between families, schools and community service resources to provide social and health support services to preschool students and family members who are eligible for the Early Childhood Education Assistance Program (ECEAP) and/or students with developmental handicaps. 
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients.
  • Conducts family resource assessment, develops and implements a program of services and coordinates interventions to assist families. Provides current information on community resources and assists families in working with agencies or community organizations to meet family-identified needs. Serves as advocate or spokesperson for families. 
Greater Works Outreach Inc Chicago, IL Spiritual Recovery Advocate 11/2010 to 09/2016
Managed clients recovery and provided a compassionate witness for Christ while ensuring basic physical, emotional and spiritual needs of the homeless, low-income families and single individuals are met. 
  • Help identify, plan, coordinate, and document projects aimed at increasing opportunities for undeserved communities to participate in stewardship activities.
  • Ensured that services including counseling, case management, education and job training were provided to a diverse client base.
  • Meet regularly with families/individuals, assisting them in identifying resources, developing action plans, and securing services.
  • Evaluate progress and work on areas of concern. Explore ways to eliminate barriers to success.
  • Advocate for families at hearings/DSHS/unemployment office/etc.
Education and Training
Bachelor of Arts: Biblical Studies 2010 Midwest Bible Institute, Chicago, IL
My Bachelor of Arts in Biblical Studies degree program equip me to interpret the Bible for myself and others. It granted me the ability to understand and apply the Bible will be enhanced through historical and contextual exploration of scripture. This degree not only allowed me to understand and study the Bible, it also provides a foundation for seminary, various ministry positions, missions, social service, and/or for personal spiritual development.
Business Administration Certificate : Business Administration 2008 Northwestern College, Chicago, IL, United States The curriculum for this program taught me important concepts and skills I needed for a career in the business field.
High School Diploma 2001 John Hancock High School, Chicago, IL, United States
  • 100 Black Men of America, Inc
  • Church Of God In Christ Convention
  • Member of Association of Fundraising Professionals
  •  National Council on Black American Affairs 
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Professional Summary

Programs Coordinator with strong organizational skills, case management skills, and more than 8 years in social services and the criminal justice system. Experience in working with juvenile and adults offenders. Skills in leading situation-specific counseling sessions.

  • Expertise in crisis intervention techniques
  • Skilled in intake interviewing
  • Knowledge of juvenile justice system
  • Public speaking ability
  • Cognitive Behavioral Therapy (CBT) expert
  • Case management proficiency
Work History
Programs Coordinator, 06/2005 to Current
Judicial Correction Services, Inc Birmingham, Alabama
  • Responsible for compiling and analyzing information.
  • Attends court review and compliance hearings.
  • Oversees defendant compliance with court policies and procedures.
  • Develops and gives presentations regarding programs services to municipalities statewide.
  • Oversees the management of court offender cases using applicable procedures, case file information, and following court order requirements in order to identify offenders for necessary sentencing programs.
  • Responsible for facilitating and/or co-facilitating behavioral programs through individual group sessions to adults and juvenile offenders.
  • Coordinates and provide court ordered substance abuse prevention counseling to adults and juvenile offenders.
  • Provides services to Birmingham Municipal Drug/Gun Court; is a member of triage team.
Family Support Specialist, 07/2004 to 02/2005
Comprehensive Behavioral Services, Inc Anniston, Alabama
  • Collected and documented all client information including service plans, treatment reports, and progress notes.
  • Conducted in-home therapeutic individual and family therapy sessions Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings.
  • Directed family-centered, strengths-based, culturally competent and individualized intake and assessments.
  • Served as a liaison with social workers, parents, and teachers to implement consistent behavior therapy techniques at home and school.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Family Consultant, 02/2003 to 07/2004
East Central Alabama Family Options Anniston, Alabama
  • Provided services for caseload of three (3) families Counseled individuals, families, and group; provided 24-hour crisis intervention.
  • Developed and implement programs related to crisis management intervention.
  • Provided home visits & in-home training, according to family needs assessments.
  • Responsible for helping families meet their basic needs including safety of the children Collaborated with community resources to provided services to families.
  • Obtained and completed necessary clinical records/documents within assigned time frames.
  • Assessed psychotherapeutic and case management needs of children and families and developed a treatment plan agreed on by the parent(s), placement agency and treatment team.
Senior Behavioral Aide, Covenant Services Inc
  • Provided services for caseload of 3-6 families.
  • Provided case management and report writing.
  • Worked closely with social workers as part of agreed plans for children and families.
  • Facilitated intervention programs for at risk youth and families.
  • Responsible for supervising visitations between at-risk children and troubled families.
  • Coordinated and facilitated behavioral management.
  • Attended court review and compliance hearings when necessary.
  • Participated in treatment reviews, IEPs and other case conferences as needed.
  • Formed, monitored, and lead family treatment team from a wrap-around service model.
  • Conducted curriculum based group facilitation and activities within group home setting for at risk juveniles.
Bachelor of Arts: Counselor Education, 2002
Jacksonville State University - Jacksonville, Alabama
Bachelors of Science: Psychology Mass Communication, 2002
Jacksonville State University - Jacksonville, Alabama
Domestic Violence Intervention - Moral Reconation Therapy (MRT) - Anger Management - National Institute of Drug Abuse : Effective Case Management: CERTIFICATIONS -