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Professional Summary

Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency. I am a fast learner and always looking for more knowledge to gain.

Licenses

Licensed with the Virginia Board of Pharmacy, currently in good standing. (Pharmacy Tech)

Professional Experience
Pharmacy Technician / Dillwyn Pharmacy - Dillwyn, VA23936 09/2019 - 06/2020
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Resolved third-party rejection claims.
  • Prepared prescription transfer requests from competitor companies.
  • Dispensed medications to patients in accordance with pharmacist orders.
Pharmacy Technician/ Eligibility Intake Worker / Augusta Regional Clinic - Fishersville, VA 09/2018 - 04/2019
  • Retrieved voicemails to better assist customers.
  • Prepared medication labels with item name and quantity.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Assisted staff members with drug inventory, purchasing, and receiving.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Documented all patient information including service plans, treatment reports and progress notes.
  • Maintained patient charts and confidential files.
  • Worked with nurses and other clinical staff to process patients and direct to appropriate departments.
Professional Nail Technician / Ann's Nails - Charlottesville, VA 05/2013 - 12/2018  Work consisted of customer service ,includes pedicures manicuring, application of acrylic or gel nails, practice of disinfection and sanitization, answering of the phone to take clients appointments or resolve client problems.
Pharmacy Technician / Uva Medical Center - West Complex - Charlottesville, VA 09/2013 - 05/2014 Duties consisted of working with pharmacy robots to dispense and count out pills, worked registration desk looking up patients prescriptions as well as entering them into the system to be processed.work also consisted of answering the phone to take prescription refills.
Guest Ambassador / Colonnade Club of Virginia - 06/2012 - 10/2013
  • Ambassador: 10-15 hours weekly consists of answering the office phone and taking room or event reservations Making guest room schedule and event schedule for the following day or week.
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  • Making of ambassador schedule for several months at a time Locking of the building after each event is over with Checking the caterers out after each event Going for groceries for the building Housekeeper- consisted of cleaning the guest rooms upon arrival, cleaning the bathroom, vacuuming the floors and dusting.
Education and Training
American National University (ANU) - Charlottesville VA - - Charlottesville, VA, United States Diploma in Pharmacy: Pharmacy technician  Pharmacy technician Internship: 120 hours of in pharmacy hands on learning.Assisted the pharmacist with making of compounds Checked inventory periodically, while removing out of date drugs from shelf Hands on filling of patient prescriptions ,counting out medication, or mixing of solutions and entered  insurance information of patients.  

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Professional Summary
  • Enthusiastic worker with vast social work background. Works effectively with clients needing motivation and support acting as an advocate and guide as they navigate different situations.
  • Highly skilled , empathetic and very passionate about helping people. 
  • Active listener with a knack for building relationships.
Skills
  • Self-motivated
  • Strong verbal communication
  • Conflict resolution
  • Data management
  • Client assessment and analysis
  • Risk management analysis 
  • Organized
  • Healthy lifestyle role model
  • Skilled motivator
  • Customer-oriented
  • Sports enthusiast
  • Team leadership 
Work History
BeachBody LLC Online Health and Fitness Coach //Calgary, AB//September 2017 to December 2017
  • Performed initial client assessment and analysis to begin coaching process.
  • Committed to my own health and fitness journey. 
  • Organized online health challenge groups.
  • Worked on building my own online business and learnt about online marketing.
  • Educated myself about Social Media and the fitness industry.
  • Provided motivation , support and guidance . 
SORCe Intake Worker //Calgary , AB//March 2016 to January 2017
  • Assisted clients in understanding and navigating the complex system of services and supports. 
  • Conducted Housing Assessments as part of the Coordinated Access and Assessment Team ( CAA ) and provided feedback to clients and professionals. 
  • Entered information and data into HMIS and iCarol.
Distress Centre Calgary Contact Centre Coordinator & 211 Referral Specialist //Calgary, AB//March 2016 to January 2017

Part of my position at Sorce required me to complete one week at the Distress Centre every month .

  • Assisted volunteers with difficulty/ high risk calls by intercepting  ( silent monitoring ) calls connecting with partners during the call and providing referrals.
  • Supervised and supported volunteers by debriefing after each call and providing verbal and written feedback.
  • Provided information and referrals by answering 211 calls as well as the Workers Safety Line , the Bullying Help Line, and the Family Violence Line. 
Calgary Drop-In & Rehab Centre Society Adult Care Worker //Calgary, AB//October 2015 to March 2016
  • Connected clients to emergency services and other staff.
  • Completed and maintained log record-keeping in the DI database, documented interactions with clients and maintained statistical data. 
  • Engaged clients with conversation then addressed questions and concerns .
  • Provided clients with appropriate referrals. 
Education
Bachelor of Arts - Honors in Psychology University of Moncton// Moncton, NB, Canada//2015

Conducted a Research Thesis ​

  • Researched and Collected Data through complex techniques and procedures.
  • Interpreted, synthesized and analysed data.
  • Wrote and edited materials for presentation. 
Languages
  • English
  • French 

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Professional Summary
Self-directed social worker and innovative thinker with a knack for developing creative solutions to complex problems. Seeking a position with the opportunity for new challenges and professional development.
Skills
  • Great Listening Skills
  • Conflict Resolution
  • Organized
  • Always Willing to Learn
  • Effective Communication Skills
  • Understanding of Others
  • Skillful in Deescalation
  • Positive Thinker
Work History
Childcare Provider, 06/2013 to 06/2017
 Giant Eagle-Eagle\'s Nest – Moraine Point Plaza, Butler, PA
  • Encouraged good behaviors using the positive reinforcement method.
  • Established a safe play environment for the children.
  • Encouraged children to be understanding of and patient with others.
  • Providing a safe and fun learning environment for children. 
Intake Worker, 06/2008 to Current
 Mercer County Children and Youth Services – Mercer, PA
  • Investigation of Child Abuse and Neglect
  • Ensuring the Safety of Children
  • Referring Families to Services
Education
Master of Science: Social Work, Current
 Edinboro University - Edinboro, PA
    I will be graduating from Edinboro University\'s Master\'s of Social Work program in August of this year. I am in the process of obtaining my LSW and hope to complete that prior to my graduation. I completed two internships at George Jr. Republic while obtaining my master\'s degree.

Bachelor of Science: Social Work, 2013
 Edinboro University - Edinboro, PA
 In my final year of undergrad study at EUP I completed an internship at Butler County Children and Youth Services, where I completed 975 hours of service.
Affiliations
Girl Scout Leader (2008-present)

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