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Professional Summary

A Full Life-Cycle Recruiter with more than 8 years experience managing the entire recruitment process, initiating it by posting jobs, screening candidate resumes, interviewing candidates, and extending formal offers of employment.

Skills
  • Creative
  • Excellent oral communication
  • Time management skills
  • Proficient in Pre-screening Candidates
  • Self-Starter & Self Motivated
  • Project Management and Problem-solving
  • Multi-Tasking
  • Talent Acquisition
Education
Bachelor of Arts: Business Communication York College (CUNY) - Queens, NY
Work History
Sales Team Leader, 11/2018 to Current
AT&T Newark, Delaware
  • Motivate team members to meet and exceed sales targets
  • Boost revenue by(20%) bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
  • Liaison between accountholders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols
  • Acting as point of contact between executive members of various staffs
  • Evaluate strengths and weaknesses of candidates through effective screening processes
  • Facilitate new hire orientation and scheduling
  • Reach out to new hires to check for issues and to welcome them into the AT&T family
Human Resources And Recruiting Lead, 07/2017 to 11/2018
Sofi Lending Corp Claymont, DE
  • Pre-screened all resumes prior to sending them to the site manager for consideration
  • Spearheaded and push to optimize job application process, boosting completion rate by 30%
  • Analyzed and redefined recruiting KPIs to better align HR goals with business objectives
  • Improved quality of hire with comprehensive job role descriptions, requirements and qualifications
  • Conducted reference and background checks and New Hire Orientations as needed
  • Organized new employee orientation schedules for all new hires
  • Screened all applicants based on their qualifications and background
  • Posted positions through approved recruitment channels
  • Posted internal positions
  • Developd salary proposals for new recruits
  • Promptly corresponded with all applicants and coordinated and conducted interviews
Recruiter, 06/2016 to 06/2017
Red Payments New York, NY
  • Screened, interviewed and recruited primarily nonexempt applicants for open positions.
  • Sourced and attracted candidates by using databases,social media, etc.
  • Developed a recruiting pipeline.
  • Posted positions through approved recruitment channels.
  • Prepared and maintain employment records; develop reporting and utilize recruitment software as appropriate.
  • Conducted reference and background checks and New Hire Orientations as needed.
  • Developed salary proposals for new recruits.
  • Assisted the diversity recruiter in complying with all corporate policies.
  • Consistently hit and exceed recruitment goals by 20%.
  • Solid ability to conduct different types of interviews (structured ,competency-based, stress, etc).
  • Organized and lead a staff orientation and training to promote collaboration.
  • Presented and executed the end-to-end project management of recruitment assignments and core recruitment administration and co-ordination.
  • Organized employment offers with management and extended offers to selected candidates.
Membership Coordinator (Liaison), 02/2016 to 06/2017
YMCA Of Delaware Newark, DE
  • Diligently trained all staff employees to be welcoming and helpful to members,which increased overall service expectations
  • Recruited,interviewed and hired volunteers to fill positions in membership, kid zone and babysitting
  • Cultivated relationships with leaders in the community, businesses and local citizens in an effort to draw attention to various companies and donors and volunteers
  • Prepared marketing materials that would be sent out to members, which detailed new events, promotions and activities that were coming up
  • Identified issues and immediately stepped up to guarantee that they were resolved quickly and effectively
Recruiter, 09/2013 to 09/2014
Victoria Secret Newark, DE
  • Conducted interviews and filtered candidates for open positions.
  • Designed and implemented overall recruiting strategies.
  • Prepared and posted jobs to appropriate job board/newspapers/colleges etc.
  • Onboard new employees in order to become fully integrated.
  • Developed a recruiting pipeline.
  • Monitored and applied HR recruiting best practices.
  • Promoted company's "best place to work".
  • Acted as a point of contact to influential candidate relationships during the selection process.
  • Screened candidates resumes and job applications.
  • Assessed applicants relevant knowledge,skill, soft skill, experience and aptitudes.
  • Presented development opportunities and succession gaps.
  • Organized and completed employee verifications and paperwork in a timely manner.
  •  Presented key feedback from employees during exit interviews to District and Regional managers.
HR Coordinator, 07/2002 to 08/2013
America Works NewYork, NY
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
  • Coordinated employment offers with management and extended offers to selected candidates.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Gathered personnel records from all employees from each department.
  • Researched all payroll, COBRA, disability and FMLA issues.
  • Evaluated timecards for accuracy on the regular and overtime hours.
  • Collaborated with the curriculum coordinator on annual updates of the staff handbook.
  • Captured key feedback from employees during exit interviews.
  • Entered personnel and subcontractor data into a central database.
Assistant Manager , 09/2012 to 02/2013
The Body Shop Newark, DE
  • Communicated clear expectations to every team member. 
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Registered customers for the LYB card to receive 10% on all transactions.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Offered demonstrations to customers for them to try & fall in love with our product.
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Professional Summary
Over 20 years experience in database management, client/customer communications and program management, rounded off with financial experience that includes budget preparation/management, payroll and accounts receivables. I am a motivated and organized business professional, who always strives to streamline operations for efficiency and member/client satisfaction.
Skills
  • Data management
  • Budgeting and finance
  • Process implementation
  • Self-motivated
  • Strong verbal communication
  • Extremely organized
Work History
Mail Room Assistant, 09/1990 to 09/1993
Butt, Thornton & Baehr, P.C. 4101 Indian School Rd NE, Albuquerque, NM 87110
Ordered all office supplies and stationary, ran copy jobs, processed outgoing mail, and served as backup runner for filings at the U.S. Bankruptcy Court, Second Judicial District Court and the Worker\'s Compensation Administration.
Administrative Assistant for Sections, Committees and Divisions, 09/1993 to 02/1996
State Bar of New Mexico 121 Tijeras NE
Prepared meeting notices for sections, committees and divisions of the State Bar, prepared and mailed financial statements, and maintained archival files.
Firm Administrator, 02/1996 to 03/1998
Montano & Associates 129 Madeira Drive SE, Albuquerque, NM 87110
Prepared tax organizers using Lacerte software, prepared client invoices, filed tax returns and extensions, prepared accounts receivable statements, processed mail, and directed incoming calls to firm members.
Membership Coordinator, 03/1998 to 04/2014
State Bar of New Mexico 5121 Masthead NE
Collaborated with section committee and divisions of the State Bar to keep members informed of meetings, activities and special events, maintained the iMIS database, coordinated elections, updated web pages using content management software, disseminated financial statements, and sent e-blast communications for these groups. I also proofread the weekly publication, the Bar Bulletin.
Customer Service/Database Coordinator, 04/2014 to Current
State Bar of New Mexico 5121 Masthead NE
Acts as backup on the front desk switchboard where I direct calls to appropriate staff members, departments, or agencies, assist with member inquiries, and review billing for room rentals. Responsible for ordering all office supplies, maintaining inventory, and processing incoming and outgoing mail. Prepares database extracts for mail merges to specific groups using ad hoc database or Crystal reports.Also serves on an as needed basis as administrative clerk in the Legal Resources for the Elderly Program (LREP). The primary duty in this position is to answer incoming calls to LREP, complete initial screening for program eligibility, accurately collect all caller information, create an appropriate record in the LREP electronic case management system, and notify staff attorneys of the intake.
Education
High School Diploma: 1979
Joliet Junior College - Joliet, Illinois
I was a member of the National Honor Society, an Illinois State Scholar and Scholarship Recipient for Most Outstanding Foreign Language Student - Latin. Spent two years at Joliet Junior College and received certifications in SMAW, TIG, MIG and oxyacetylene welding, rounded off with requisite courses in advanced math, data processing and accounting.
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Professional Summary
Highly ambitious Arts Administrator with strong background in administration, customer service and hospitality. Expertise in communication, organization and time management. Extensive knowledge of the music business, current trends and pop culture.
Skills
  • Excels in written, interpersonal, and phone communication
  • Self-motivated
  • Attention to detail
  • Calm in stressful situations
  • Works well in a team setting
  • Mastery of Microsoft Office 
  • Proficient in Adobe Photoshop
  • Expertise with all major social media platforms 
  • Customer Service
  • Grant writing 

Work History
  • Office Administrator
  • Museum of Maritime Navigation and Communication
  • Staten Island, NY
  • November 2017 to Current
  • Develop programming to present to the community and the Board of Directors
  • Organize all aspects of public exhibits and budgeting per program
  • Manage and coordinate memberships and contribution lists
  • Supervise interns on social media outreach and museum activity
  • Complete funding requests and grant applications to raise fun
  • Disney College Program Bus Greeter
  • The Walt Disney Company
  • Orlando, FL
  • February 2017 to May 2017
  • Provided exceptional guest service
  • Greeted and interacted with guests in the Resort Bus load zones
  • Tracked bus intervals to various locations around the Walt Disney World Resort
  • Assisted with audience control
  • Executive Assistant to the CEO and Membership Coordinator
  • St. George Theatre
  • Staten Island, NY
  • January 2016 to August 2016
  • Organized and maintained files, databases, and records for the President/CEO
  • Managed appointment schedule for the President/CEO
  • Prepared and edited correspondences, reports and presentations
  • Oversaw assigned projects from the executive team
  • Created and preserved all membership correspondence and database files
  • Administrative Assistant
  • St. George Theatre
  • Staten Island, New York
  • September 2015 to January 2016
  • Assisted the Executive Director with daily administrative tasks.
  • Handled patron telephone calls.
  • Recorded messages and distributed them accordingly.
  • Created and maintained an organized filing system.
  • Intern
  • St. George Theatre
  • Staten Island, NY
  • June 2015 to September 2015
  • Provided quality customer service.
  • Issued event tickets and show information to patrons.
  • Balanced cash drawer at the end of the day and created daily reports.
  • Employed suggestive selling skills to maximize ticket sales.
  • Property Management Assistant/Sales Division Coordinator
  • Gateway Arms Realty
  • Staten Island, NY
  • March 2014 to August 2015
  • Created and maintained active files
  • Handled and screened telephone calls, mail and reallocated as required
  • Performed basic bookkeeping activities
  • Managed front desk operations- heavy phones and tenant relations
  • Provided office support for several sales agents
  • Created and updated sales advertisements
  • Managed daily operations of sales division including phone, email and letter correspondence with both potential and existing clients and customers
Education
  • Bachelor of Science - Arts Administration
  • Wagner College
  • Staten Island, New York
  • May 2016
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Professional Summary

20 years experience in Event/Meeting Planning. Professional, flexible, creative and service oriented.

Core Qualifications
  • Event Management
  • Fund Raising
  • Customer Relations
  • Meeting Planning
  • Client/Vendor Relations
  • Staff Training/Development
Selected Career Accomplishments
Southern Illinois University Edwardsville July 2013 to Current Employer Relations Assistant
Edwardsville, IL
  • Work with employers to set up On Campus Interviews and Job Postings
  • Set up and manage Career and Health Fairs
  • Communicate with students regarding resume reviews and career counseling
  • Update database, run reports, mass communication to students/employers
Independent Contractor February 2007 to Current Meeting/Event Planner
  • Manage on-site execution of meetings/events operation.
  • Effectively work with clients, VIP's, executives, hotel staff, support staff and administrative personnel.
  • Clients include: College Bound Annual Gala
MAC Meetings and Events February 2004 to February 2007 Project Manager
St. Louis, MO
  • Operated meetings and events on-site.
  • Developed proposals and budgetary guidelines.
  • Managed overall program implementation.
Cardinal Health Inc August 2002 to August 2003 Regional Sales Associate
Dublin, OH
  • Managed event planning and execution for major pharmaceutical client.
  • Managed meetings for 100 sales representatives for central region, covering 14 states.
  • Developed strong relationship with sales representatives and Field Marketing Managers.
  • Liaison between client sales representatives and Cardinal Health.
  • Liaison between client Field Marketing Managers and Corporate.
  • Managed budgetary guidelines, adhering to Pharma Code, speaker and venue selection.
  • Executed 150+ meetings from January to July 2003.
The Meeting Manager November 1998 to June 2002 Operations Manager/Team Leader
San Diego, CA
  • Managed programs with budgets ranging from $1,000-$2,000,000 for leading Southern California DMC.
  • Developed & Coordinated overall program implementation for corporate, association & special event programs, including: site selection and account management.
  • Developed strong working rapport with many Fortune 500 clients.
  • Established and maintained vendor relationships.
  • Negotiated contracts with vendors and hotels.
  • Oversaw execution of all aspects of programs within profitability requirements as well as budgetary guidelines.
  • Developed and trained external part-time staff to manage all aspects of an event.
  • Managed on a daily basis a team of 2 full time staff to ensure consistent delivery and event execution.
  • Overall customer satisfaction surveys consistently exceeded client's expectations with a 90% score and above.
November 1994 to December 1998 Independent Travel Director
Chicago, IL
  • Managed on-site facilitation of corporate and incentive programs.
  • Worked with many Fortune 500 clients, including Coca Cola, Inc for the 1996 Olympics.
  • Lead in all areas to include: transportation, food & beverage, hospitality, meetings, tours.
  • Worked closely with meeting planners to ensure efficient and accurate event execution.
  • Operated on average 31 programs all over the United States and world per year.
Lincoln Park Zoo December 1993 to December 1994 Membership Coordinator
Chicago, IL
  • Created and implemented "Jammin at the Zoo" - first annual outdoor concert fund raiser, Raised $20,000 the first year.
  • Trained zoo staff for fund raising event.
  • Coordinated summer grounds sales promotion.
  • Planned and implemented special events and tours.
  • Assisted Director in setting tactics to attract new members, directed volunteer force in processing memberships.
Education
University of Missouri 1991 Bachelor of Arts: Marketing, Speech Communication, Sociology Columbia, MO
College Intern at Walt Disney World 1990 Orlando, FL
Community Involvement
  • Coordinate and execute Senior Adult Day Trips in Metro St. Louis, Good Samaritan Church/Collinsville, IL.
  • Deliver meals bi-monthly, Meals on Wheels/Edwardsville, IL.
  • Rescue Roundup Pet Adoption Event October 2012 - Committee member: 600 attendees, 35 adoptions, $5,000 raised for Joplin Humane Society.