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July 2017 Retired: New York City Department of Education Public Schools
-Increased core system availability to the Wholesale Testing universe by developing standards and rigid processes and implementing best practices.
-Provided testing support through code migrations, defect management, troubleshooting working sessions, and in depth analysis under the AT&T ITUP model.
-Lead Deployment Manager for the LASR and LASR-SE applications' enhancing projects across 22 States for over a decade.
-Automated Job Control Language creation of LASR 12 State DB2 binds which dramatically decreased production level syntax errors by 100%.
-Oversaw the Wholesale audit and modernization of the LASR and LASR-SE therapeutic weekly run jobs.
-Managed the compilation and elimination of obsolete program components in source code to maximize DB2 run statistics.
-Currently the Local ChangeMan Administrator for over 45 Billing and Wholesale applications in AT&T/AMDOCS
Currently in the position of Team Lead of SCRM
As an SCRM senior analyst, provided support internally to the team and with all our external testing and development clients.
Applied psychology training and degree as counselor within an interdisciplinary and therapeutic environment
Summa Cum Laude 3.95 GPA
Magna Cum Laude 3.75 GPA
Recipient of Dean's Honor Awards Scholarship 1