Mental Health Worker resume examples

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Professional Summary
Organized Administrative Assistantsuccessful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude.
  • Typing speed 40 WPM
  • Six years of Administration Assistant
  • Inventory management
  • Efficient multi-taker
  • Spreadsheets
  • Document management
  • Sound judgment
  • Active listener
  • MS Office
  • Effective conflict resolution
  • Pleasant demeanor
  • Appointment setting
  • HIPAA compliance
  • Professional phone etiquette
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Professional and mature
Work History
Office Specialist, 09/2016 to 01/2018
North Range Behavioral HealthGreeley, CO
  • Answered and quickly redirected up to 30 calls per hour.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, Board Members, vendors and interview candidates.
  • Helped distribute employee notices and mail around the office.
  • Maintained a clean reception area
  • Managed office supplies, vendors, organization and upkeep.
  • Screened all visitors and directed them to the correct employee or office.
  • Processed check deposits
  • Verified commercial insurance eligibility
Mental Health Worker, 11/2014 to 09/2015
North Range Behavioral HealthGreeley, CO
  • Connected clients with community service and resource agencies.
  • Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
  • Aided clients in arranging medication and psychological appointments.
  • Documented responses to treatment in client's chart.
  • Offered and documented consent forms in client chart.
  • Monitored building access and identified all officials and employees before authorizing their entrance.
  • Noted and followed up on any unusual behavior.
  • Responded to calls in both routine and emergency situations.
Legal Receptionist, 09/1996 to 03/1999
Dickson & Dickson Attorneys At LawGreeley, Colorado
  • Greeted incoming clients in a professional manner and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors a positive impression of the law firm.
  • Received and routed business correspondence to correct attorney
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Provided clerical support to attorneys, including copying, faxing and file management.
  • Filed documents with the courts on behalf of the attorney.
  • Screened telephone calls and forwarded them to the appropriate attorney
  • Organized files for court proceedings.
  • Organized envelopes, postage and mail correspondence for all clients.
  • Created, indexed and maintained client files
Criminal Justice Aims Community College - Greeley, CO
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Professional Summary
Versatile and skilled worker, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Adult Mental Health, Counseling, Healthcare, Managerial, and Wellness.
  • Social Work license eligible in the state of MN
  • Relational skills
  • Understanding of diverse communities
  • Motivated learner
  • Team player and self-motivated
  • Proficient computer skills
  • Strong work ethic
Work History
Adult Services Practitioner, 10/2017 to Current
Lakeland Mental Health Center, Inc Detroit Lakes, MN
  • Assess client's functioning within the community to determine their housing, employment, social, medical, mental health, financial and other needs.
  • Assist client in developing objective, measurable goals and determining how they can be met, such as a referral or individual living skills, and monitoring progress.
  • Provide direct services and/or assist client to effectively utilize community services
  • Attend and actively participate in team meetings and problem-solving.
Business Owner and Personal Trainer, Current
Actively Inspired Life
  • Provided personal and group wellness and fitness coaching.
  • Successfully created and launched group personal training program business online.
  • Developed challenging and effective workouts to meet specific member needs.
  • Educated members about relationship between mental strength, nutrition, and fitness.
  • Provided support and guidance to members on daily basis to achieve personal goals.
Client Coordinator/Customer Service, 12/2007 to 08/2010
MediConnect Global, Inc South Jordan, Utah
  • Accurately documented, researched, and resolved customer service issues.
  • Managed requests for medical, billing, and pharmaceutical records from health care facilities or providers.
  • Managed the record acquisition process for multiple cases within different legal jurisdictions.
  • Received and processed medical records requests.
Graduate Social Work Intern, 06/2005 to 09/2005
North Dakota State University Fargo, North Dakota
  • Provided one-on-one counseling sessions, career counseling, crisis counseling and intervention.
  • Counseled clients to help them understand and overcome personal, social and behavioral issues.
  • Counseled clients with mental health disorders and adjustment concerns.
  • Consulted with clients when developing long term treatment plan goals and objectives.
  • Developed and distributed relevant and comprehensive written materials on mental health.
  • Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
Assistant Program Director/Mental Health Counselor, 09/2003 to 05/2004
Spruce Woods Apartments Bemidji, Minnesota
  • Hired, trained, and supervised staff.
  • Implemented ongoing staff training programs and educational sessions.
  • Collaborated with Program Director to create and maintain facility budget, prepared employee payroll, and schedules.
  • Conducted competency-based, interactive interviews to identify client needs.
  • Connected clients with community service and resource agencies.
Hospital Social Work Intern, 05/2005 to 08/2005
North Country Regional Hospital Bemidji, Minnesota
  • Coordinated patient care and case management from pre-admission to post-discharge follow-up.
  • Supported patients and families in coping with problems resulting from severe illness.
  • Discharge planning, nursing home placements, home care and hospice referrals.
Mental Health Worker, 09/2002 to 05/2003
Spruce Woods Apartments Bemidji, Minnesota
  • Provided direct care to clients for mental health evaluation and treatment.
  • Crisis Intervention.
  • Medication administration and supervision.
  • Assisted clients to be compliant with treatment plans.
Master of Science: Clinical Social Work, 2005
College of St. Catherine/University of St. Thomas - St. Paul, Minnesota
  • 4.0 GPA
Bachelor of Science: Social Work, 2003
Bemidji State University - Bemidji, Minnesota
  • 4.0 GPA
  • Minor in Sociology
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Professional Summary
High-performing, strategic thinking Employment Services manager with more than 5 years of experience in the human service field. Adept knowledge of behavioral health services and healthcare management systems. Encompasses expert clinical and assessment skills, computer savvy with exceptional writing, presenting, and interpersonal communication skills. Fostering and sustaining open and productive professional relationships with all members of the interdisciplinary team, patients, and family members.
Bachelor of Arts: Liberal Arts Southern Connecticut State University, New Haven , CT GPA 3.75
Associate of Science: Science Housatonic Community College, Bridgeport, CT GPA 3.8
  • Strong Clinical and Assessment Skills
  • Crisis Prevention
  • Employment Services
  • Case Management
  • Strong Interpersonal Skills
  • Exceptional Managerial/Supervisor Skills
  • Proficient in the Microsoft Office Suite
  • Strong Oral and Written Communication Skills
  • Advanced Directives Consent Counseling
  • Knowledgeable in the Department of Social Services
  • Interdisciplinary Care Team Member
BHcare Branford, CT Employment Specialist 05/2015 to Current
  • Conducts intakes by interviewing individuals to collect information on social, educational, criminal, institutional or drug history.
  • Advise clients in resume critique, perform pre-vocational skills such as mock interviews, assistance in filling gout paper and electronical applications and assisting in web navigation.
  • Created individual Employment Plans (IEP) for applicants, and provided necessary coaching and mentoring toward the accomplishment of IEP goals.
  • Coordinate with clinical departments and therapists regularly regarding vocational objectives in order to complete department's discharges, enrollments, progress notes and quarterly reports.
  • Administered, directed and coordinated the activities of the agency..
Saint Vincent's Hospital Behavioral Health Westport, CT Mental Health Worker 12/2013 to Current
  • Provided 1:1 support to monitor and document patients progress to gage the effectiveness of strategies and interventions.
  • Administered EKG's, monitored vital signs, obtained urine specimens and communicated patient status to registered nurse and documented appropriate clinical information.
  • Handled crisis intervention as necessary including and not limited to physical and nonphysical hands on conflicts by restraining and deescalating agitated patients.
  • Participated in a treatment team of nurses, social workers, psychiatrists, psychologists and prescribes to carry out patient's clinical individualized treatment plan.
Saint Vincent's Hospital Special Needs Monroe, CT Direct Care Counselor 05/2011 to 06/2014
  • Provided adjunct care by administering enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments and therapeutic baths.
  • Provided direct care that included bathing, dressing, mouth car, grooming, shaving and incontinence care with the assistance of walkers, wheelchairs and Hoyer lifts.
  • Responsible for scheduling medical and dental appointments, assured patients were safely transported to and from appointments and daily "day program" activities.
  • Administered oral medications, as well as G-tube and J-Tube feeding.
CPR\AED, American Heart Association, Exp. 2019
Basic Life Support & First Aid, Exp. 2019
Mental Health First Aid
Job Development "Three Cups of Tea"
Crisis Prevention and Intervention
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Professional Summary

Mental health worker driven to help others overcome personal obstacles. Seasoned practitioner with demonstrated track record of successfully working with diverse client populations in one-on-one and group settings.

Skill Highlights
  • Psychiatric population familiarity
  • Community resources specialist
  • Successful private practice
  • Experience with Addictions & suicide
  • Crisis intervention
Professional Experience
Mental Health Worker 04/2013 to Current Health Services Nunavik, QC
  • Facilitate programs and activities for resident patients and out patients
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Charted and recorded information in client files.
  • Assisted in training of Inuit staff
Intervention Agent 01/2012 to 01/2013 Ulluriaq Adolescent Center Montreal, QC
  • Crisis intervention management
  • Provided a safe and secure environment for clients
  • Prepared meals and administered daily routines of clients.
  • Facilitate workshops.
  • Assisted therapist with medication.
  • Motivated clients to reach maximum functional levels.
Educator 02/2004 to 02/2009 Centre de Readaptation/ Westcroft Montreal, QC
  • Intervened and Administered crisis management.
  • Assured competent functioning of daily operation of the Center.
  • Maintained routines of client's daily lifestyles.
  • Documented incidence and discharge reports.
  • Recorded Clinical and statistical details on various circumstances.
  • Organized and managed workshops and cultural activities.
  • Provided families with coping mechanisms for clients with autism.
Education and Training
2010 Centre D'education des Adultes Jeanne Sauve Montreal, Quebec
1993 1993 E.P.O.C. Montreal Montreal, Quebec
1990 Dawson Community College Montreal, Quebec