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Skillful Minister resume

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Summary
Reliable Customer Service Representative, Administrative Assistance and Training Expert with extensive track record in demanding account management environments. Ability to engage and communicate effectively with a wide range of stakeholders, cultures, and diverse populations, including academics, industry partners, community members and a diverse population of families.
Skills
  • Strong organizational skills
  • Sharp problem solver
  • Management reporting
  • New hire training
  • Excellent communication
  • Faxing, Scanning, Copying, Emailing
  • Microsoft (Excel, Word, Powerpoint)
  • Telephone inquiries specialist
  • Customer service expert
  • ​Telecommunication skills
  • Adaptive team player
  • Data collection
  • Quality control and continuous improvement
  • Credit analysis and collection
Education and Training
2016 Light University: Certified Counselor - School of Psychology and Christian Counseling
2014 UMBC: Continuing Education - Certified Crisis Intervention
2013 GTCC: Continuing Education - Certified Life Coach
Lockyear Business College - Business Administration
Experience
Home Manager 01/2015 － Current Rascoe Home Management
  • Kept the daily operations of a home running smoothly including arranging appointments for personal needs.
  • Managing the household's schedules and calendars including scheduling home maintenance and repair work.
Assistant Minister 01/2008 － 12/2014 Seed-Time Harvest Church
  • Program presence: provide leadership in all ministry programs, trips, and events.
  • Build relationships with members and their families and members of visiting churches.
  • Recruit, train, support, and counsel our members.
Customer Service Representative 01/2013 － 12/2015 WLKI-TV (TCT) Greensburo, NC
  • Answering incoming calls; listened to determine callers needs; provided community resources and support determined question for Senior Pastor; Processed inbound calls to clients who are requesting services as well as kept detailed record of customer interactions; Decisively make decisions from information gathered by clients.
Caretaker 01/2008 － 12/2010 Comfort Keepers Greensboro, NC
  • Provides personal care including oral hygiene, skin, hair and nail care, and shaving male patients; Assists with positioning patients to maintain proper body alignment and skin integrity; Assists patient with medications which are ordinarily self-administered.
Administrative Assistance 01/2003 － 12/2010 3 N 1 Professional Services Greensboro, NC
  • Maintained the inflow and outflow of phone calls, emails and faxes.
Certified Training Manager 01/2000 － 12/2003 Sears & Roebuck Company Greensboro, NC
  • A proven demonstration of developing, delivering and managing successful academic-related programs.
  • Prepared quarterly and annual management reports.
  • New hire and employee development training programs in areas of quality, service and credit analysis.
Training Facilitator 01/1998 － 12/2000 American Express Travel Related Services Greensboro, NC
  • Responsible for implementing on the job training programs and development of employees. 
  • Communicated procedures related to operations and facilitating the training needs to address operational goals and objectives.
Credit Analyst 01/1991 － 12/1998 American Express Travel Related Services Greensboro, NC
  • Assisted clients with payment arrangements, canceled accounts and reinstated accounts.
  • Ensured all customer questions and concerns were addressed while protecting the organizational interests.
  • Handled up to 100 calls per day and assisted in escalation of upset customers.

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Job-winning Minister resume

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Career Overview

Reliable United States Navy Veteran with excellent communication, leadership, direct supervision and counseling skills. Trained to use SAS and SSPS. Quantitative and qualitative methodological skills. Ability to interpret, analyze, write and to present data. Good working knowledge of MicroSoft Word, Pages and Social Media. Strong budgeting, administrative, Special Education, and interpersonal knowledge, skills and abilities. Thrives in high-stress professional environments. Dedicated to delivering the highest quality of compassionate care.

Skills Highlight
  • Supervised students, over 60 adult volunteers, two religious program specialists and four ministers
  • Provided spiritual counseling to promote clarity in overcoming and working with life's challenges
  • Completed administrative and stewardship responsibilities with probity
  • Studied Italian, Spanish, Mandarin Chinese, Latin, Theological German, Theological Greek, Old Babylonian/Akkadian, Egyptology, Modern Hebrew, Biblical Hebrew and Brazilian Portuguese
  • Wrote an unpublished book on Chaplaincy
Professional Experience
Associate Minister 01/2017 to 01/2010 St. Paul A.M.E. Church Watch Care Cambridge, MA
Teacher/Tutor 11/2004 to 03/2008 Kwong Kow Chinese School, Inc Boston, MA
  • Taught Mathematics and English to 4th ­ 9th Grade Special and Regular Education students
  • Worked with academically at risk students and gifted students using technology and hands on projects
  • Performed needs assessments
  • Developed curricula
  • Documented gains through evaluation, and consultation
  • Massachusetts Frameworks and benchmarks
Owner, Educational Advocate and Tutor 12/1999 to 08/2010 GIA ZIA Bostick Boston
  • Responsible for daily business operations including contract negotiation
  • Taught, tutored, advocated for disabled students
  • Developed and designed curricula
  • Networked with academic organizations
  • Conducted research of MCAS, ISEE and SAT materials
  • Developed curricula and taught SAT classes at a BU Wrestling Camp to increase student knowledge, skills, abilities and scores for three years
Associate Minister Senior Pastor 01/1997 to Current Jones Tabernacle African Methodist Episcopal (A.M.E.)
  • Ministerial staff and support staff to research funding sources
  • Wrote a $2,500,000.00 DOE grant to provide assistive technology to disabled and mainstreamed students
  • Design, develop and write grants for church and children's programming, resulting in greater empowerment
  • Counsel staff, families and students in the Philadelphia, Boston and Cambridge areas
Pastor 12/1991 to 02/1997 Healing Temple Baptist Church Cambridge, MA
  • Preached and completed administrative and stewardship responsibilities with diligence
  • Supervised four ministers
  • Worked with the Phillips Brooks House student organization to teach Beginning Hebrew and Spanish in a project
  • Researched and designed programs to evaluate and eradicate spiritual and physical homelessness through Suffolk and Harvard Universities for field education
  • Counseled students and families in the Boston and Cambridge
Chaplain and Lieutenant 06/1990 to 06/2006 Department of Defense, Navy
  • Taught orientation, stress management and coping skills classes in two training schools
  • Counseled students, families and staff
  • Completed administrative responsibilities independently and by direction
  • Supervised religious education programs such as Sunday school and youth groups
  • Advised leaders at all levels regarding morale, ethics and spiritual well-being
Teacher and Long Term Guidance Counselor 02/1990 to 11/1999 Boston Public Schools Boston, MA
  • Taught Spanish to Advanced Work Class 6th and 7th Grade students
  • Taught Spanish Bilingual SPED/Regular Ed
  • Algebra I Grades 9-11, and Violence Prevention, Grades 6-8
  • Wrote proposals for equipment
  • Supervised and trained student teachers and NIFTE business staff
  • Developed curricula
  • Integrated technology with academic subjects for LAB and Special Education students
Executive Director Staff member 02/1983 to 02/1984
  • Wrote grants ranging from one to five thousand dollars to start the outreach center
  • Developed a OneWrite system, along with staff
  • Designed and directed an outreach center
  • Recruited and supervised over 60 volunteers
  • Developed and implemented policies and procedures with stakeholders, independently and by direction
Education and Training
Master of Education Cambridge College Cum Laude
Master of Education: Higher Education Administration Suffolk University Higher Education Administration Magna Cum Laude
Episcopal Divinity School, Advanced Theological Certificate: Personality, Culture and Religion Boston University School of Theology Personality, Culture and Religion
Bachelor of Science: Liberal Arts Business Management Communications University of the State of NY/Regent's College Liberal Arts Business Management Communications

Top Minister skills

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Experienced Minister resume

This resume is created in 7 minutes.
Professional Summary
Young professional seeking to become a supervisor. I believe my years of experience in this position will be able to enhance any company that I will encounter. I possess strong work ethic and leadership skills . I am proficient in the use of custodial equipment and cleaning chemicals  and I am knowledgable of OSHA standards.
Skills
  • Extremely organized
  • MS Office proficient
  • Creative problem solver
  • Staff development
  • Team leadership
  • Self-motivated
  • Data management
  • Strong verbal communication
Work History
11/2018 to Current
Facilities Supervisor Florida State University – Tallahassee, FL
  • Plan, organize and monitor resources to ensure efficient use of labor, equipment and materials.
  • Create efficient work schedules for each team member on biweekly/weekly basis to maintain deadlines and keep shifts properly staffed.
  • Minimize resource source and time losses by addressing any employee or production issue directly and implementing timely solutions.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
09/2018 to Current
Pastor Mount Pleasant AME Church – Monticello, FL
  • Provide spiritual and administrative leadership to church, including managing daily operations, developing and administering annual budget, delivering compassionate pastoral care to community and leading worship services, ordinances, funerals and weddings.
  • Organize and spearhead community outreach programs, including shadowing and mentor programs focused on helping middle school students plan for college or vocational education opportunities and participate in local civic processes.
  • Raise congregational awareness of needs and contributions of youth to church life and operations.
  • Maintain open lines of communication with church members by writing content for church newsletters, bulletins and worship services.
08/2018 to Current
Office Assistant Springwood Elementary – Tallahassee, FL
  • Draft professional business memos, letters and marketing copy to support business objectives and growth.
  • Deliver expert clerical support to diverse internal staff and management by efficiently handling wide range of routine and special requirements.
  • Monitor premises, screened visitors, updated logs and issued passes to maintain security.
  • Prepare ppackages cka for shipment, pickup and courier services for prompt delivery to customers.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
08/2018 to Current
School Monitor Leon County School Board – Tallahassee, FL
  • Execute security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Perform deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Make sure school faculty, staff,  students, and visitors remain safe at all times. 
  • Make sure all visitors have a vistors' pass at all times.
07/2017 to 03/2018
Head Custodian Somerset Jefferson – Monticello, FL
  • Cleaned and sanitized restrooms and dressing rooms to include all fixtures, faucets, drain pipes, mirrors, commodes, sinks, urinals, window sills, ledges, air vents, floors, and walls daily.
  • Cleaned windows, window ledges, furniture and equipment in all assigned areas.
  • Swept or vacuummed and mop hard surfaces of assigned rooms and corridors daily.
  • Supervised and scheduled for 8 to 10 employees.
09/2011 to 06/2017
Head Custodian Jefferson County School Board
  • Cleaned and sanitized restrooms and dressing rooms to include all fixtures, faucets, drain pipes, mirrors, commodes, sinks, urinals, window sills, ledges, air vents, floors, and walls daily.
  • Cleaned windows, window ledges, furniture and equipment in all assigned areas.
  • Swept or vacuumed and mop hard surfaces of assigned rooms and corridors daily.
  • Supervised and scheduled for 8 to 10 employees.
12/2010 to Current
Staff Minister Tillman Funeral Home – Monticello, FL
  • Give comfort to family members who experience the loss of a loved one.
  • Renders prayer and song for families during funeral viewings and services.
Education
2019
Bachelor of Arts: English
 University of Phoenix
2014
Associate of Arts: General Transfer (Honors)
 Tallahassee Community College - Tallahassee, FL
Affiliations
  • Steward Board Member
  • Church School Superintendant
  • Pastor's Aide Board President
  • Sons of Allen President
  • Young Boys to Men Chaplain
  • Tillman Funeral Home Chaplain

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