Outreach Specialist resume examples

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Skillful Outreach Specialist resume

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GRISELA BORGE
Professional Objective

To acquire a challenging and rewarding position as a Receptionist utilizing my outstanding customer service skills, ethical work practices, and compassion to add value and growth to Brookdale Senior Living. Seeking position with career growth potential.

Skills
  • Outstanding customer service skills
  • Organized and detail oriented
  • Cross-selling
  • Managing multiple projects
  • Word and Outlook experience
  • Bilingual and Biliterate (Spanish)
  • Complaint handling and solution oriented
  • Office support (phones, faxing, filing)
  • Dedicated team player
  • Compassionate
Work History
Caregiver, 09/2016 to Current
 In Home Supportive Services – San Bernardino, CA
  • Respond appropriately to the physical, emotional and developmental needs of patient.
  • Help patient move in and out of beds, baths, wheelchairs and automobiles.
  • Schedule and accompany client to medical appointments.
Customer Service Representative, 02/2018 to 07/2019
 Rialto Animal Hospital – Rialto, CA
  • Greeted incoming visitors, clients, and patients professionally and provided friendly, knowledgeable assistance. Provided extraordinary client/patient service and educated clients and community.
  • Operated multi-line telephone system to independently handle over 100 calls each day.
  • Scheduled appointments, set up new clients and patients, preparation and maintenance of medical records, and filling some prescriptions.
  • Over the counter sales and financial transactions.
  • Provided assistance to DVM's and technicians assistance when needed.
  • Kept reception area clean and neat to give visitors positive first impression.
Receptionist/Activities Assistant, 09/2017 to 02/2018
 Brookdale Senior Living – Loma Linda, CA
  • Greeted incoming visitors and residents professionally and provided friendly, knowledgeable assistance.
  • Ensured all visitors signed guest check-in forms.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Operated multi-line telephone system and directed calls accordingly.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Received and routed business correspondence to correct departments, staff members, and residents.
  • Assisted Activities Director to provide resident's wellness needs within the company's six dimensions: purposeful, emotions, physical, spiritual, social, and intellectual.
  • Engaged residents through events, small groups and personal attention.
  • Provided clear instruction to activity and program participants to ensure fun and safety.
Receptionist/Local Outreach Administrative Coordinator , 02/2015 to 05/2016
 Water of Life Community Church – Fontana, CA
  • Effectively managed a high volume of inbound calls by providing information and directed calls.
  • Greeted individuals entering organization.
  • Maintained knowledge of staff movements in and out of organization.
  • Provided clerical support for special projects.
  • Addressed and resolved complaints with empathy and professionalism.
  • Maintained Director's calendar and appointments.
  • Monitored employee and volunteer work.
  • Planned and coordinated materials for meetings, outreaches, ministries, and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Oversaw facilities and maintenance responsibilities.
  • Determined our guest's needs and assisted accordingly with compassion.
Lead Massage Therapists/Manager On Duty/Sales Associate , 07/2007 to 12/2014
 Massage Envy Upland Colonies/Massage Envy Spa Claremont – Upland/Claremont , CA
  • As a team leader I modeled exceptional customer service skills for the entire clinic staff to emulate.
  • Performed quality customized massage therapy to members and guests in a variety of modalities with empathetic care.
  • Assisted in the hiring process of top massage therapists.
  • Mentored therapeutic staff in a respectful and honest manner, effectively communicating and helping to create habits of success for every therapist.
  • Oversaw and managed daily operations of the spa clinic, sales associates, massage therapists and esthetician staff.
  • Sold memberships and provided thorough knowledge of products and promotions.
  • Provided unwavering commitment to customer service with the ability to resolve complex issues and win customer loyalty.
  • Provided excellent customer service to members and guests.
Education
Massage Therapy Certification: 2006
 Bryman College - San Bernardino, CA
High School Diploma: 2000
 Rialto High School - Rialto, CA

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Job-winning Outreach Specialist resume

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RONNICA WALKER, RN BSN
Professional Summary

I am seeking a position in the healthcare field as an RN licensed in Texas with an evidenced-based practice and strong clinical skills. Enthusiastic RN with excellent people skills and dedicated work ethic.

Skills
  • Evidence-based practice
  • Patient evaluation/intervention
  • Strong clinical judgment
  • Patient/family focused
  • Problem resolution capability
  • Professional bedside manner
  • Venipuncture/blood draw expert
  • Charting and clinical documentation
  • (Word, WordPerfect, etc), Microsoft Word, Excel, Powerpoint, access, and Photoshop
Work History
Registered Nurse VN-0610-01 07/2018 to Current
 Doris Miller VA Medical Center – Waco, TX
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom re-occurrence
  • Administered medication to patients according to facility protocols
  • Developed healthcare plans for individuals and families
  • Strong leader for nursing personnel assigned to the unit/shift
  • Established and maintained effective communication with physicians, patients, family members, hospital staff, administration, and management
  • Audited charts daily and reviewed all clinical documents to verify accuracy and completeness, progress towards core measurable targets and completion of appropriate patient health education
  • Evaluated and completed Minimum Data Set (MDS)for patients at the designated time frames
  • Participated in weekly Interdisciplinary team meetings
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives
Licensed Vocational Nurse 06/2013 to 07/2018
 Doris Miller VA Medical Center – Waco, TX
  • Assist veterans residing on the long-term care units with activities of daily living and medication administration
  • Completed all daily living tasks to enhance the quality of life of elderly patients
Outreach Worker-LVN 07/2012 to 05/2013
 Waco-McLennan Health District – Waco, TX
  • Assist Physician with care for clients with TB Disease and Latent TB Infection.Schedule follow up appointments
  • Conducted contact investigations
  • Made home visits to ensure medication was taken according to the "Directly Observed Therapy guidelines set forth by the Center for Disease Control
LVN 05/2011 to 04/2012
 Allergy and Asthma Center – WACO, Texas
  • Administer allergy skin tests, checking in patients, prescription refills, logging and dispensing sample medications, Initiating prior authorization requests and assisting the Physician with providing the best care for our patients
LVN 09/2010 to 03/2011
 The Freeman Center – WACO, Texas
  • Support and treat clients as they detox off of illegal drugs and alcohol.
  • Administer medications to ease the side effects of detoxing.
  • Assisted patients with daily functions.
LVN 06/2008 to 04/2010
 Family Health Center – WACO, Texas
  • To assist Physicians with care for our patients, scheduling appts, calling in prescriptions to local pharmacies, assisting patients with insurance problems regarding their medications and/or referrals, administering immunizations and checking Immtrac(the states registery for immunizations), and educating our patients on their specific disease processes.
  • Conducted mandated health screenings, physicals and special education assessments in Waco ISD schools and ensured external follow-up where required.
Personal Information
Driver's License Class C - Standard Driver's License
Education
Bachelor of Science: Nursing 2019 Texas Tech University Health Sciences Center - Lubbock, TX
  • Graduated Summa Cum Laude
  • Member of Sigma Theta Tau
Associate of Science: Nursing 2018 McLennan Community College - Waco, TX
  • Graduated Cum Laude
Associate of Arts: General 2016 McLennan Community College - Waco, TX
Certificate: LVN 2007 McLennan Community College - Waco
Languages
English - Excellent ( Read Write Speak )
Licensure

Registered Nurse- (Texas) Expiration October 31, 2020

Professional Organizations

National Student Nurses' Association

Honors and Awards
  • Texas Tech Health Sciences Center- Honors Graduate Summa Cum Laude (2019)
  • Texas Tech Health Sciences Center- President's List (2018)
  • Designated Preceptor for New Hires- (2016)
References

Tina Ward, RN                            Waco ,TX  254-723-3477

Angela Trotter, NP                     Waco,TX   254-715-2477


Thelda Jones RN (Instructor)     Waco,TX 254-424-1353

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Experienced Outreach Specialist resume

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Ryne Poelker
Professional Overview

Digital marketing specialist, data analyst and freelance front-end web developer. Skilled and experienced in a variety of digital marketing tools and technologies.  Good with numbers, research, and self-education. Quick learner, adaptive, highly creative, intellectually curious, very personable and dedicated.

Skill Areas
  • Google Analytics
  • Ad Words Research
  • Data Visualization with Tableau
  • Social Media Advertising (including Facebook Advertising)
  • Search Engine Optimization and Advertising
  • Email Marketing
  • Programming Proficiency in HTML/CSS, Javascript, some Python
  • WordPress
  • Web Content Management
  • Microsoft Excel and Microsoft Word
  • Archival research
  • Consumer Data Analytics 
  • Consumer Surveys
Relevant Professional Experience
Outreach Specialist and Event Coordinator (Remote) Center for Changes | Detroit, Mi | Oct 2017-Nov 2018
  • Edited and managed website while utilizing SEO strategies
  • Used Google Analytics to analyze web traffic and demographics
  • Managed social media, analyzed followers data and conducted advertising based on findings
  • Used email marketing for fundraising 
Paralegal Law Office of Gregory T. Anderson | Dekalb, Il | Jul 2016-Sep 2017
  •  Data Entry and Visualization
  •  Coordinated Emails
  • Proofread Documents and Analyzed Financial Reports
Board Member Northside Action for Justice | Chicago, Illinois | Jan 2015-Current
  • Analyzed data on housing, neighborhood demographics, education inequity.
  • Developed and published a monthly email newsletter.
  • Wrote comprehensive reports and presentations each month on campaign projects, fundraising and organizational work.
  • Reviewed staff work and gave comprehensive and constructive feedback.
Social Media and Web Specialist Jorge Mujica for Alderman | Chicago, Illinois | Mar 2015
  • Updated and managed campaign website content.
  • Developed advanced social media, digital marketing and online advertising for campaign.
  • Analyzed political data, ward demographics and election numbers.
  • Maintained awareness of digital trends and new emerging technologies and platforms.
Board Member Join the Impact Chicago | Chicago, Illinois | Apr 2009-Oct 2012
  • Gathered and analyzed data on LGBTQ needs and interests.  
  • Updated and maintained website and social media sites.
  • Reviewed study findings and recommended policy options for lawmakers.
Education
Bachelor of Arts: Major: History Minor(s): Political Science and Gender Studies University of Illinois at Chicago | | Chicago, Illinois, United States
High School Diploma PORTA High School | | Petersburg, Illinois, United States | | 2009
Fellowships and Awards

- Windy City Times 30 Under 30 Award - Vegetarian Resource Scholarship Award -  Illinois Children of Veterans Tuition Scholarship 

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