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Professional Summary
Accomplished Project Manager equipped with years of diverse and progressive experience in all aspects of project and program management. Detail oriented and communication savvy with a record of successful project integration. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams.
  • Bilingual in English and Spanish
  • Long-term business planning and execution
  • Accounting software
  • Effective communication
  • Leading large departments
  • Identifying best practices
  • Databases
  • Driving continuous improvement
Work History
Cashier 02/2018 to Current
Wegmans Natick, MA
  • Operated a cash register for cash, check and credit card transactions with accuracy.
  • Responded to customer requests and directed to merchandise.
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
  • Assisted on sales floor as needed to maintain service standards.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Business Administrator 2015 to 2017
Allware Consulting
  • Prepared operational and salary budgets.
  • Executed training programs.
  • Drove specification, scheduling, status and review processes.
  • Developed strategic plans and initiatives.
  • Spearheaded marketing initiatives.
Rectory Assistant Clerk 2011 to 2015
Interamerican University of Puerto Rico Metropolitan Campus San Juan, Puerto Rico
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities.
  • Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
  • Received and routed business correspondence to correct department or staff member.
  • Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
Social Worker 2014 to 2015
Casa Cuna of San Juan San Juan, Puerto Rico
  • Wrote reports and case summaries and compiled work records, including required statistics.
  • Collaborated with court, law enforcement and community providers.
  • Referred patients to psychiatric and medical examinations, as well as to family assessment planning teams.
  • Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
  • Spearheaded and conducted community outreach efforts.
School Social Worker 2013 to 2014
Cedin Elementary School San Juan, Puerto Rico
  • Delivered comprehensive therapeutic services to children, adolescents and adults involved with child welfare and prevention services.
  • Collaborated with court, law enforcement and community providers.
  • Supported patients and families in coping with problems resulting from severe illness.
  • Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
Technology Consultant 2010 to 2011
Allware Consulting San Juan, Puerto Rico
  • Directed onsite training for business users to maximize productivity.
  • Collaborated with clients from concept through final delivery of product or service.
  • Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
  • Streamlined and enhanced the corporate accounting and operations system.
  • Designed strategic plan for component development practices to support future projects.
Administrative Assistant 2007 to 2009
Municipality of Trujillo Alto Mayor, Puerto Rico
  • Received and routed business correspondence to correct department or staff member.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Monitored premises security, screened visitors, updated logs and issued passes.
  • Answered telephone inquiries from clients, vendors and the public.
  • Provided clerical support to company employees, including copying, faxing and file management.
Master of Science: Social Work 2015 Interamerican University of Puerto Rico Metropolitan Campus - San Juan, Puerto Rico
Associate of Science: Office Management Systems 2010 Technological Institute of Puerto Rico - San Juan, Puerto Rico
Bachelor of Science: Social Work 2014 Interamerican University of Puerto Rico Metropolitan Campus - San Juan, San Juan, Puerto Rico
Computer Repair Technician Certification 2016 Computer Technical College - Bayamon, Puerto Rico
First Aid Certification 2019 American Red Cross - Framingham, MA
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Professional Summary
  • Skilled clinician who is successful at implementing a clinical approach to care utilizing knowledge of the DSM-5, including F-codes, ICD 10 Codes, and V. codes.
  • Proficient in Bio/Psycho/Social Assessments/S.M.A.R.T. goals
  • Skilled in intakes, Psychotherapy, Motivational Interviewing, group & individual Therapy
  • Skilled in Dual Diagnoses
  • Adept in Cognitive Behavioral Interventions-Substance Abuse
  • Expert in discharge planning with specific recommendations
  • Case Management proficient
Work History
05/2019 to 05/2019
Clinical Therapist Lone Star Behaviorial Tomball, TX
  • Conducted 2 individual and 4 group therapy sessions daily
  • Demonstrated theoretical knowledge of behavioral disorders
  • Demonstrated effective use of crisis intervention skills to de-escalate patients in distress
  • Demonstrated good clinical interviewing, conceptualization, diagnostic, treatment goal setting, and report writing skills
  • Demonstrated effective communication and team work skills
  • Completed individual and group progress notes, treatment plans, treatment plan reviews/recertification and weekly progress notes, and discharge summaries
04/2018 to 03/2019
Forensic and Behavioral Health Therapist Harris County Probation Houston, TX
  • Provided assessment of clients using the DSM-5 for diagnostic guidelines that will best serve treatment process
  • Provided therapeutic counseling services to clients
  • Conducted group therapy, along with individual client therapy
  • Conducted Intakes and prepares treatment plans based on initial assessment of client needs
  • Created case notes to document sessions
  • Participated in weekly staffing of cases with an interdisciplinary team, and the courts
  • Worked directly with management, Judges, and Clinical department to brainstorm, discuss strategy and mitigate mental health and substance use issues
08/2016 to 05/2017
Court Clinician-INTERN Harris County Felony Mental Health Court 1201 Franklin Street, TX
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
  • Presented case history material to review and discussion with clinical team
  • Documented psychiatric services and responses to treatment in client case files
  • Offered and documented treatment consent forms in patient health records
  • Offered expert testimony for legal consultations and court hearings
  • Staffed with clinical team to prevent inmate diversion, abuse and recidivism
  • Court maintained a less than 10% recidivism rate
10/2015 to 07/2016
School Social Worker (Intern) High School Ahead Academy Houston, TX
  • Referred students to social services agencies
  • Helped each student understand their illness and contributing personal, social and environmental factors
  • Met with 6 or more students each week for regular therapeutic interviews
  • Assessed students for abuse and neglect and compiled documentation for CPS investigations, when required
  • Provided Mental Health referrals to outside agencies
  • Advocated for restorative practices vs. harsh discipline
  • Interviewed and evaluated students, including conducting safety and risk assessments
  • Offered therapeutic services and crisis intervention to emotionally disturbed children and adolescents
  • Offered parental advice as well as referred to agencies for family, and individual counseling
  • Referred parents to parenting classes as well as students with children
03/2004 to 01/2013
Petty Officer Second Class UNITED STATES COAST GUARD Topeka, KS
  • Completed various Human Resources related tasks in support of The United States Coast Guard's Mission
  • Largest case-load was over 3,500
  • Maintained a less than 5% error rate
03/2000 to 03/2004
Personnel Services Specialist-42A UNITED STATES ARMY 1 Archives Drive St. Louis, MO 63138
  • Completed various Human Resources related tasks in support of the United States Army's Mission both in an office as well as in the field
  • Utilized logic and strategy when issues arrived out in the field with technology issues affecting soldier pay.
Masters in Social Work: Clinical Social Work
University of Houston Graduate College of Social Work - 3511 Cullen Blvd, TX 77004
  • Graduated cum laude
  • Graduated with 3.526 GPA
  • Member of Clinical Leadership Society
Bachelor of Arts: Interdisciplinary Studies
Columbia College - 1001 Rogers St, MO 65201

Minor in Psychology

  • Clinical Leadership Society
  • Graduate College Of Social Work Student Alumni Association
  • NASW-TX Chapter
  • National Society for Leadership and Success (Sigma Alpha Phi)
  • Golden Key International Honor Society
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Serve as a consultant to school personnel for student behavioral and mental health support. Provide Social Work services for students and parents and participate in consultation with the multidisciplinary team.
  • Effective Interpersonal and written communication.
  • Team- Oriented
  • Ability to take initiative and collaborate with team members.
  • Proven relationship builder with unsurpassed skills with working with diverse populations.
  • Organization and planning
  • Effective time management
  • Conflict resolution.
  • Ability to read, analyze, and interpret information.
School Social Worker, 08/2016 to Current Ypsilanti Community High School Ypsilanti, MI
  • Identify problems and situations interfering with the ability of children to make optimal use of the educational experience.
  • Provide group or individual CBT sessions.
  • Mckinney-Vento high school liaison.
  • Participate in student evaluations for special education eligibility preparing required reports and case management.
  • Assist in crisis intervention and crisis prevention activities.​
  • Consultant to school personnel ​for student behavioral and mental health support.
  • Work with student, staff, and families to complete behavior analyses and to develop behavior plans.
  • Assist students in obtaining needed community resources.
  • Coordinates or assist as a member of the diagnostic team and educational planning.
  • Performs casework service with individual students to develop replacement techniques/behaviors for personal, social, or emotional concerns related to their educational and social progress.
Home Visitor/ Intake Specialist, 01/2016 to 08/2016 Washtenaw Intermediate School District Ann Arbor, MI
  • Maintain case load of 6 families.
  • Conduct 90 minute home visits wit families once weekly.
  • Facilitate socializations with enrolled families.
  • Provide education using Parents as Teachers curriculum to increase knowledge of child development and establish appropriate expectations of infants and toddlers.
  • Conduct screenings and ongoing assessment of young children's development.
  • Collaborate with families to establish family partnership goals and document the collaborative process.
  • Promote parent involvement in planning.
  • Provide crisis intervention and resource referrals.
  • Maintains the data system regularly.
  • Update developmental progress in TS Gold.
  • Maintain confidentiality of family records and information.
  • Recruit new families to participate in the Early Head Start home visiting program.
  • Accept referrals over the phone from parents and other sources.
  • Conduct in home application visit with families to collect documentation needed for enrollment.
  • Build relationships with existing Early Childhood Program providers to better serve families in the transition process.
  • Participate in reflective supervision.
Shelter Aide, 04/2015 to Current Interfaith Hospitality Network-Alpha House Ann Arbor, MI
  • Complete intake assessments.
  • Co-facilitate kids group
  • Assist families with employment related forms and technology.
  • Provide crisis intervention.
  • Assist families with completing forms, obtaining credit reports, and correspondents to Department Of Health and Human Services.
  • Greet, assist, and supervise volunteers.
  • Assist families in housing search.
  • Prepare and cook meals.
  • Distribute household supplies to families.
  • Enforce rules the govern organization.
Teacher Assistant, 04/2009 to 01/2016 Forest Day Treatment- Washtenaw Intermediate School District Ann Arbor, MI
  • Assist students individually or in small groups to help master assignments.
  • Assist with planning and implementation of instructional and behavioral programs.
  • Facilitate games and recreational activities.
  • Maintain students confidential records.
  • Assist in developing Behavioral Intervention Plans.
  • Provide input for Functional Behavioral Assessments and Motivational Assessments.
  • Implement Positive Behavior Support.
  • Participate in parent meetings regarding students' progress.
  • Operate reward store and order inventory.
  • Meet daily before and after school with middle school team to share observations, discuss students progress, and discuss changes.
  • Assigned weekly to Positive Behavior Support team.
  • Administer medication.
Education and Training
MSW Social Work, Children and Families, 2015 Eastern Michigan University Ypsilanti, MI, United States
BSW Social Work, Children and Families, 2013 Eastern Michigan University Ypsilanti, MI, United States
Associates- Elementary Education, 2007 Washtenaw Community College An Arbor, MI, United States
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Professional Summary

Compassionate and service-oriented Social Worker with extensive experience in working clinically with disadvantaged youth & adults in varying socioeconomic situations. Positive track record for developing comprehensive, high quality development plans that are effective and also cost efficient.

Results-oriented leader with a true passion for addressing the needs of children and families. Will go above and beyond what's required for the job to ensure the well-being & safety of my clients while also maintaining the necessary & appropriate boundaries.

Able to navigate through federal and state assistance programs and backed by solid credentials (LMSW) with strengths in program, personnel and case management.

July 2009
Speech & Language Consultants, LLC Norwalk, CT Intern - Teaching Aid, Counseling Assistant, Social Work/ Counselor Assistant
  • Assisted licensed clinical social workers in their every day roles and positions, co-led group therapy Monitored the behavior of students to help ensure their safety Youth Counselor: Helped guide the students in their personal endeavors and their studies Worked on the Mental Health Unit with inpatient services for children and adolescents Conducted research and created presentations for supervisor Experienced first-hand maladaptive behavior in a school setting as well as Mental Facility Assisted in/monitored group therapy run by social workers Assisted educating students, developed lesson plans and ran group discussion Communication: Witnessed the extensive communication with related services such as health care providers, D.C.F, law enforcement agencies, school systems, parental figures, and foster care when deciding upon patient placement.
Camp Keep the Conversation Going Language and Socialization Coach
  • Conducted exercises to improve language function and socialization of children with mental disabilities such as ADHD, PDD- NOS, High Functioning Autism, Autism, Non-Verbal Learning Disorder, Sensory Integration, and Asperger's Coached adolescents to achieve and improve social communication skills Discussed diagnosis and treatment plans for clients Ensured safety at camp and on field trips Directed exercises in regulation, referencing, social thinking and reasoning to improve the communicative and socialization skills of the campers.
  • Assisted in "Autism Fitness", allowing the clients to improve their physicality and interaction with others in play settings Obtained many techniques used to socialize and improve the social behavior of those who suffer from Autism Spectrum Disorders as well as other mental disabilities.
  • Taught techniques involving etiquette, self-regulation, emotional regulation and communication skills.
October 2013
Edenwald Center Jewish Child Care Association Pleasantville, NY
  • Edenwald Center, founded in 1940, is home to 116 boys and girls with behavioral and cognitive difficulties and a Full Scale I.Q.
  • range of 50-79.
  • Edenwald also serves some youth with Pervasive Developmental Disorder as well as youth on the Autism Spectrum (including Aspergers).
  • Other youth may be admitted on a case by case basis.
  • Highly supervised and safe cottage living focuses on teaching residents life skills that foster independence and improve relationships with adults and peers so that they may return to the community as quickly as possible.
  • Youth receive support around developing social skills, enhancing daily living skills, and practicing more effective coping skills to heal from past traumas.
  • Admission: 6-16.
  • JCCA is a comprehensive child and family services agency.
  • We work with those who need us most, including children who have been neglected or abused, immigrant families, and those building new lives.
  • Most of our clients come to use because they struggle with poverty or family crises, and because they are working to create an independent future.
  • JCCA helps more than 16,000 children and families every year and is consistently rated at the highest levels for the quality of our programs.
  • In all our work, we are motivated by tikkun olam, the value within Jewish tradition that calls upon all of us to repair the world, and by our belief that every child deserves to grow up hopeful.
  • Provide therapeutic services to children and their families with a minimum of one therapeutic contact per youth per week.
  • Work in partnership with Case Manager and Team to assure a safe and permanent outcome for every child.
  • Provide treatment and case planning for children with emotional problems who require residential treatment and for their families in accordance with Agency policy and governmental regulations.
  • ESSENTIAL TASKS: Assessment and Treatment planning to facilitate permanency: Generate individualized treatment and discharge plans.
  • Assess service needs and assist family in creation of a service plan and review planning goals monthly.
  • Perform ongoing clinical assessment of child and family.
  • Document progress of treatment (behavior plans, bio-psycho-social assessments) Complete Initial Review Summary.
  • Complete initial and ongoing trauma assessment Treatment with families to support and facilitate permanency: Attend family conferences.
  • Participate in family and/or sibling visits as clinically indicated.
  • Assess and teach parenting skills Provide family therapy primarily in home and community settings Ensure there is a written visiting plan tailored for every child, that it monitors family progress and that it is updated weekly.
  • Treatment with residents to forge successful transitions to discharge Provide group treatment/therapy in cottage and other settings Provide Individual treatment/therapy as indicated.
  • Provide Crisis intervention as needed Prepare individual IL monthly contacts and documentation Co-facilitate IL workshops with milieu staff.
  • Court appearances Liaison with community resources Support positive leadership of milieu staff in daily cottage life.
September 2011
May 2012
Peninsula Counseling Center An Affiliate of the North Shore-LIJ Health System Valley Stream, NY Child, Adult and Family Therapist/ Social Work Intern
  • One of the largest licensed mental health facilities in Nassau County that provides family, marital, children and adolescent counseling; treatment for addictions/chemical dependencies, depression, trauma recovery, grief counseling, services for older adults and those suffering the effects of Alzheimer's disease.
  • CBT: Conducted psychotherapy, cognitive behavioral therapy, solution focused therapy, narrative therapy, and other relevant theoretical therapies within the clinic, for children, adolescents and adults.
  • Group Therapy: Co-led group therapy with adults with schizophrenia and schizoaffective disorders, groups of adolescent females, led collateral and conjoint sessions with family members.
  • Intakes: Conducted bio-psycho-social assessments/intakes for children and adults.
  • Diagnoses: Issued mental health diagnoses using the DSM IV.
  • Development: Documented agency progress notes, developed initial and quarterly treatment plans, developed discharge planning.
  • Mediation: Acted as a spokesperson and mediator between the client's social systems.
September 2010
May 2011
Westhill High School, Stamford Public Schools Stamford, CT School Social Worker / Intern
  • A Public High School Social Work department with the main goal and purpose of improving the mental health of students in need.
  • Performed individual and group counseling for IEP and non-IEP students.
  • Case Management: Maintained mental health portfolios on cases with students.
  • Assessments: Conducted ongoing assessments of clients.
  • Planning: Developed behavior plans to enhance clients well being.
  • Home Visits: Conducted home visits with supervision for truant clients Parental Communication: Was in communication with parents of clients.
September 2009
May 2010
Seton Academy, Hall-Brooke at St. Vincent's Westport, CT Teacher
  • Reviewed student's progress with teachers to monitor their academic, social and emotional success.
  • Community: Assisted with gaining community resources (D.C.F., Child Guidance, Psychiatry, and Emergency Mobile Crisis Services).
  • Alternative Routes to Success Program (An alternative education program for emotionally disturbed youth): co-led groups and provided individual counseling.
  • A private special education program for students who suffer from psychological or emotional issues as well as maladaptive behaviors that have made them unsuccessful in their previous school settings.
January 2002
January 2009
Cohen's Fashion Optical Westport, CT Doctor's Assistant, Optical Technician
  • Sold high end ophthalmic frames and lenses Performed visual fields for optometrist Instructed patients with contact lens insertion and removal and general care Discussed diagnosis and treatment for ocular disease and symptoms Held managerial responsibilities Verified eligibility and filed claims for patient health insurance Provided accounting and bookkeeping assistance Conducted competitor research and comparison.
May 2012
Silver School of Social Work - New York University LMSW New York, NY Master of Social Work GPA: GPA: 3.90 GPA: 3.90
May 2010
School of Arts and Sciences - Fairfield University Fairfield, CT BA: Psychology Psychology
Professional Affiliations
Licensed Master of Social Work June 2012 Association of Social Work Boards Identification and Reporting of Child Abuse and Maltreatment February 2012 New York University Silver School of Social Work Treatment Plans Using the S.M.A.R.T. Model November 2011 Peninsula Counseling Center Identification and Reporting of Sexual Abuse Certificate February 2011 Stewards of Children Training: The Center for Sexual Counseling National Association of Social Workers, Member September 2012
academic, accounting, Agency, Autism, bookkeeping, C, Case Manager, Case Management, communication skills, conferences, Counselor, counseling, Crisis intervention, client, clients, diagnosis, discharge planning, discharge plans, documentation, family therapy, insurance, law enforcement, leadership, lesson plans, notes, managerial, mediator, Mediation, Mental Health, monitors, Provide treatment, presentations, progress, Psychiatry, psychotherapy, quality, research, safety, supervisor, supervision, teaching, Therapy, trauma, treatment plans, Treatment planning, workshops, written