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Skillful Victim Advocate resume

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Summary

Registered nurse, currently full-time case manager for pediatric home health agency in Denver, seeking per diem Forensic Nurse Examiner position. SANE-A and SANE-P didactic training complete. 7+ years experience caring for adult and pediatric patients, with a focus in Hematology/Oncology/BMT. Current Victim Advocate for Arapahoe County Sheriff's Office.

Experience
RN Case Manager, 06/2018 to Current
 Evergreen Home Healthcare, LLC – Denver , CO
Case management for complex and medically fragile pediatric patients in home setting. Coordination of care with therapists, physicians, private duty nurses, and parent CNA caregivers. Responsible for patient admissions, recertifications, discharges, resumptions of care, and modified orders as needs arise. Supervision of CNA and LPN nursing staff. Effective problem-solving for preservation of patient, nursing, and upper management satisfaction. Enforcement of Medicaid compliance.
Victim Advocate, 04/2017 to Current
 Arapahoe County Sheriff – Centennial , CO

Deputy-requested assistance to victims, survivors, and witnesses of stark misfortune, who are involved in incidents requiring law enforcement intervention. Crisis management, emotional support, location and allocation of resources, safety planning, explanations of what to expect, and reporting to deputies/investigators while on call. Experience with DOA, sexual assault, domestic violence, death notifications, and other VRA crimes. 

    Staff RN, 11/1995 to 10/2000
     The Children's Hospital – Denver , CO

    Delivered comprehensive independent and team collaborative nursing care in home and inpatient settings for pediatric patients and their families. Patient population included entire spectrum of diagnoses for ages newborn to 20, with focus on Oncology/Hematology/BMT/Palliative Care.

    • Home Health
    •  ​Emergent and primary in-home care, case management, and supervisory on-call duties. Provided palliative care ranging from assessment to development and implementation of care plans. Maintained calm, sensitive, and compassionate communication and emotional support skills with families experiencing extreme emotional distress, anger, and difficult communication barriers. On-call duties included answering and addressing all incoming calls, including patient emergencies, lab results, and RN assistance. Monitored schedule and dispatched RNs to anticipated and emergency visits. attended and facilitatied all deaths occurring during my shifts. Provided communication and coordination with physicians, pharmacies, labs, Children's Hospital ER and inpatient units. 
    • Inpatient, Hematology/Oncology/BMT Direct primary and off-unit nursing care for patients aged newborn to 20 years. Acted as patient and family advocate and implemented total patient nursing care through a team nursing process, covering 3 to 5 high acuity patients on the general care unit, and 1 to 2 high acuity patients on the bone marrow transplant unit. Provided case management for primary patients with diligent and ongoing monitoring. Coordinated with entire care team to develop comprehensive care planning and implementation. Patient assessment and intervention for optimal patient outcome, at times under strict time constraints with extremely unstable patients experiencing multiple organ system problems. Cared for, collected and submitted data for patients undergoing clinical trials for chemotherapeutic and biologic regimens. Rotating supervisory charge RN for both units. Preceptor for new hires.
    Staff RN, 02/1994 to 12/1995
     University Hospital – Denver , Colorado

    Inpatient Hematology/Oncology/Solid Organ Transplant​​ Delivered comprehensive patient care for adult oncology, medical, surgical, and solid organ transplant patients. Acted as patient and family advocate and implemented total patient nursing care through a team nursing process covering 5-8 high acuity patients per shift. Performed all other aspects of assessment, care planning, and implementation of patient care as referenced above at The Children's Hospital. Rotating supervisory charge RN. Precepted 2 nursing students, oriented 1 new staff RN.
    Career Accomplishments
    • Nursing care documentation QA auditor for The Children's Hospital oncology unit. 
    • Designed assessment documentation prototype for the electronic medical record at Children's Hospital Colorado for Hematology, Oncology, BMT
    Education and Training
    Bachelor of Science: Nursing , 1993
     University of Colorado Health Sciences Center - Denver , CO

    Graduated Summa Cum Laude
    SANE-A, SANE-P CU Memorial Hospital Comprehensive Sexual Assault Training - Colorado

    64-hour Didactic course complete. Clinical skills lab scheduled for December 2018.
    Licenses
    • Registered Nurse in the State of Colorado, License Number RN.0104546
    • BLS for Healthcare Providers-current, ACLS-current, PALS-current
    ​

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    Job-winning Victim Advocate resume

    This resume is created in 7 minutes.
    Summary
    Dependable Office Administrator; proficient in computer programs, data entry, and various other responsibilities. Effective at organization and multi-tasking.  
    Skills
    • Microsoft Office proficiency
    • Quickbooks
    • Time management
    • Self-directed
    • Database Management
    • Medical terminology
    • Meticulous attention to detail
    • Internet Marketing Management
    • Strong problem solver
    • Dedicated team player
    • Strong interpersonal skills
    • Notary Public
    Experience
    Koala T Kare Learning Center Cocoa, FL Assistant Teacher 07/2014 to 10/2015
    • Read stories to the children and taught them painting, drawing and crafts.
    • Carefully monitored children's play activities.
    • Coordinated activities and games
    • Communicated with teachers and parents
    Lifetime Counseling Center Cocoa, FL Victim Advocate / Front Desk Supervisor 06/2013 to 05/2015
    • Charted and recorded information in client files.
    • Completed Grant applications 
    • Community Engagement
    • Manage Database System
    • New Employee Training
    • Generated reports detailing daily actions, including counseling statistics and results of referrals.
    • Managed client check-in and check-out procedures/managed phones
    CB Virtual Services Cocoa, FL Virtual Marketing Assistant 09/2012 to 01/2013
    • Interacted proactively with the supervisor and addressed issues immediately
    • Managed phone calls from clients and provided informative answers.
    • Database Management
    • Ebook Writing
    • Tracking Expenditures, purchasing
    • Social Media Marketing, Email and Internet Campaigns
    Carpet Dynamics, Inc Cocoa, FL CEO - Self Employment 07/2004 to 01/2011
    • Answering phones and scheduling customers
    • Processing payroll and managing projects
    • Accounting responsibilities
    Comprehensive Health Services Cape Canaveral, FL Medical Clerk 09/1999 to 06/2005
    • Administrative responsibilities
    • Answer phones and schedule appointments
    • Data entry and database management
    • Organizing and prepping medical charts

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    Experienced Victim Advocate resume

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    Summary
    Dedicated Human Services professional pursuing a challenging opportunity where there is the opportunity to apply my education and training, gain a comprehensive understanding in the Human Services field and practice my commitment to assist those of vulnerable populations. Passionate about assisting at risk populations. Experienced in Human Services with domestic violence, families in crisis, adolescent and adult chemical dependency and suicide/self-harm prevention. Familiar with addiction, co-occurring mental illnesses, therapeutic approaches/theories. Current knowledge of substance abuse culture. Practiced in cultural awareness and working with multi-cultural populations.
    Experience
    01/2015 - 05/2015
    Millwood Hospital － Arlington, TX
    • Graduate Field Practice (400 hours).
    • Conducted initial triage assessment, psychosocial assessment and chemical dependency assessment for adult, dual diagnoses and substance abuse adults in addition to geriatrics.
    • Created and facilitated group skills sessions on topics including but not limited to response versus reaction, communication, relapse prevention, stress and anxiety management, forgiveness and anger management.
    • Maintained client charts with proper documentation and skills progress notes and assisted with treatment plans.
    09/2013 - 12/2013
    CCD Counseling, P. A － Denton, TX
    • Practicum (LCDC-I) (350 hours).
    • Co-facilitated group sessions for a structured IOP Substance Abuse Recovery Treatment program.
    • Maintained client charts including group and individual progress notes and contributed input on individual treatment plans in addition to assisting with intakes and discharges.
    • Facilitated groups on sexual diseases and on relapse prevention while engaging with clients in creative ways to assist them with developing ways to address their issues and create their own solutions to maintain their commitment to their personal recovery.
    08/2011 - 12/2011
    Good Samaritan Home Health － Denton, TX
    • Undergraduate Volunteership (40 hours).
    • Provided superior resident care under the supervision of certified staff.
    • Assisted elderly to and from dining room and with meal time.
    • Co-facilitated on site recreational activities and provided companionship for residents.
    01/2012 - 05/2012
    TX Department of Family & Protective Services － Dallas, TX
    • Undergraduate Volunteership (40 hours).
    • Assisted Night Response Team with emergency off site calls for child neglect/abuse.
    • Practiced excellent crisis intervention skills by diffusing hostile and potentially violent situations to ensure safety of minors.
    • Assisted with precise documentation of off-site interventions.
    06/2011 - Current
    ARAMARK Healthcare － Irving, TX HR Clerk
    • Provide general support of Human Resources functions and administrative duties for mid-level and Senior regional management.
    • Meticulous management of Employee files containing highly confidential information and compliance related items.
    • Process personnel system updates in proprietary software for the South Central region regarding promotions, unit transfers, salary and wage increases and decreases, and terminations and assisting with payroll processing and expense reports for management staff.
    11/2010 - 06/2011
    Burnett's Staffing, Inc ARAMARK Healthcare － Las Colinas, TX HR Clerk
    • Provided support for the Human Resources South Central regional office while learning skills necessary for possible permanent employment.
    07/2008 - 10/2010
    Daemon Designs － Milton, FL Executive Administrative Assistant
    • Assisted owner with daily operations of a small, internet based business including but not limited to sales database updates, invoicing of online orders and maintenance of customer service relations.
    02/2008 - 06/2008
    Seton Youth Shelter － Virginia Beach, VA Youth Advocate
    • Provided healthy support for adolescent residents through daily life skills training, substance abuse education and anger management techniques.
    • Worked closely with schools in addition to public and recreational agencies.
    • Assisted with intake interviews, psycho-social evaluations and observed development of treatment and aftercare plans.
    • Crisis intervention for emergency intakes.
    • Participated in Street Outreach for youth.
    • Direct care and supervision of shelter residents.
    • Completed Progress Notes, Daily Logs and Weekly Reports to Senior management.
    02/2006 - 08/2007
    New Beginning Center － Garland, TX Domestic Violence Victim Advocate
    • Provided crisis intervention and emergency support for victims of domestic violence.
    • Diligently managed emergency crisis hotline and emergency intakes on overnight shifts Provided referral and advocacy information to non-emergency callers.
    • Enforcement of shelter rules and practices including conflict resolution.
    • Presented group support discussions regarding stress management, self-esteem and self-determination for residents and their children.
    • Assisted clients with resume building, job interviewing skills and budgeting.
    • Provided daily and weekly reports to Senior management and assisted in shelter improvement program.
    07/1997 - 08/2006
    Texastar Relocations Inc － Dallas, TX Executive Administrative Assistant
    • Assisted owner in creation and implementation of a start-up business while serving as a liaison between owner and support staff and managing day to day business.
    Education
    7/2016
    University of Texas Arlington, TX Master's Degree: Science of Social Work Science of Social Work
    Associates Degree
    December 2013
    Eastfield College Mesquite, TX Substance Abuse Counseling/Certificate I Substance Abuse Counseling
    December 2012
    Texas Woman's University Denton, TX Bachelor's Degree: Science of Sociology Social Work Counseling Science of Sociology Social Work Counseling
    Interests
    N.A.S.W. since 2012 TAAP/NAADAC since 2013
    Additional Information
    • MEMEBERSHIP ORGANIZATIONS N.A.S.W. since 2012 TAAP/NAADAC since 2013
    Skills
    administrative duties, budgeting, charts, conflict resolution, Counseling, Crisis intervention, client, clients, customer service, database, documentation, Senior management, expense reports, geriatrics, Human Resources, invoicing, Notes, managing, office, payroll processing, personnel, Progress, safety, sales, stress management, structured, supervision, treatment plans, triage

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