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Skillful Youth Program Coordinator resume

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Professional Summary
Doctor of Business Administration expert specializing in program evaluation, analysis and management. Experienced inleading and collaborating with diverse international teams, marketing and conflict resolution. Proven talent for analyzingproblems, developing and simplifying procedures, and finding innovative solutions within multilateral organizations.
Skills
  • Budgeting and financial management
  • Budget development
  • Project management
  • Staff training/development
  • Human resources management
  • CPR certified
  • Disadvantaged youth programs
  • Strategic thinker
  • Juvenile justice system expert
  • Suicide prevention training
Work History
Director of Administrative Services, 07/2016 to Current
 Caribbean Law Enforcement Foundation – New York, New York
  • Co-Founder of the Caribbean Law Enforcement Foundation
  • Manager of the Community Engagement Division, which focuses on youth and community outreach within Caribbean countries.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Created, Develop and maintain a budget in excess of $700,000 annually and hired personnel for the entire foundation.
  • Guided the development, production, promotion and financial aspects of the Foundation development projects and foundation launch.
  • Grow a major gifts program including identification, cultivation and solicitation of major donors.
  • Oversee grant seeking including research, proposal writing, and reporting requirements.
  • Direct the annual fund program, including mailings and annual fundraising drives.Direct capital campaigns and other major fundraising drives.
Operations & Human Resources Manager, 06/2016 to Current
 AMC Movie Theatres – Westbury, NY
  • Lead and develop Film Crew and Supervisors to perform the "Essential Functions" of their positions.
  • Review financial numbers to optimize financial results and the guest experience.
  • Uphold AMC's Business Practice Standards and ensure compliance with company programs and policies.
  • Perform daily, opening, and closing operational, and administrative duties.Assist with hiring, training, developing, and appropriately disciplining associates.Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Scheduled staff shifts to cover peaks and lulls in customer inquiries.Investigated and resolved customer inquiries and complaints in an empathetic manner.
Lead Youth Mentor, 01/2015 to Current
 Dr. Walter Kyte Memorial Foundation – Jamaica, New York
  • Lead mentor for two school programs focusing on Minority young men between the ages of 14 to 18 years old.
  • Communicated effectively and positively with parents, youth, fellow staff members, community partners, volunteers and school personnel.
  • Provide one-on-one mentoring services outside of program hours to assist the youth in developing the personal, emotional, or social skills that may be impacting their ability to be successful through coaching and modeling positive behaviors.
  • Assist participants in learning essential job functions and orientation to the workplace environment and culture.
  • Demonstrate an understanding of working with traumatized youth and trauma based behaviors and be prepared to engage in short term conferencing as needed.
Location Manager, 04/2017 to 12/2017
 Hertz Corporation – New York, NY
  • Oversees all of the personnel and operational functions of an assigned branch.
  • Responsible for scheduling adequate staff coverage, handling customer service problems and requests, reviewing competitive situations and supervising and training new personnel.
  • Completed 10 performance reviews each quarter, offering praise and recommendations for improvement, as well as using SMART goals to establish employee goals.
Senior Executive, 06/2014 to 04/2017
 Boys Scouts of America-Greater New York Councils – New York, NY
  • Manage Ten (10) Employees within the Division, for growth in membership, fundraising, and programming support.Administrator for 168 Explorers Units-Comprising over 4,800 Youth and 200 Law Enforcement Officers Citywide.Responsible for Training and Assignment of over 200 Police Officers, School Safety Agents and Federal Agents.
  • Direct Manager for subordinate Exploring Executive & Program Specialist.Member of the New York City Law Enforcement Exploring Executive Board and Program Committee.
  • Achieve progress towards specific goals and objectives, which include: program development through collaborative relationships, volunteer recruitment and training, fundraising, membership recruitment and retention.Secure adequate financial support for programs in assigned area.
  • Achieve net income and participation objectives for assigned events and activities in funding ranges of $80,000 to over $110,000.
Program Director, 09/2010 to 06/2014
 South Ozone Park Youth Community Center – South Ozone Park, New York
  • Responsible for development and execution of communications plan to parents and other clients to increase program participation using multiple channels including direct email marketing and collateral.
  • Developed comprehensive improvement plans for at-risk youth as well as their family and serviced clients and their families in community and educational advocacy
  • Participated in strategic planning and works toward successful completion of annual goals and objectives for programs
  • Boosted cultural awareness by incorporating children's literature from cultures around the world.
  • Pursued professional development continually by attending educational conferences and teacher training workshops.
Special Project Coordinator, 01/2010 to 12/2014
 New York City Police Department – Brooklyn , New York
  • Internship for the Community Affairs Bureau, Youth Services Division.
  • Coordinated Youth events for the Police Athletic League and the Law Enforcement Exploring Units.
  • Coordinated and effectively lead Cops & Kids youth recreational programs and educational workshops.
  • Assisted in planning summer camps for approximately 3,000 youth throughout all five boroughs for the Youth Police Academy. 
  • Facilitated educational workshops on Gang Resistance, Career and Academic development, drug education, peer pressure and social media for teens. 
Education
Ph.D.: Business Administration- Not For Profit Management , 2020
 Northcentral University - Scottsdale
Master of Science: Public Administration, 2017
 Marist College
Member of the American Society for Public AdministrationConcentration In Ethical Leadership, GPA: 3.30
Bachelor of Science: Security Systems, Farmingdale, 2013
 Farmingdale State College
Alpha Phi Sigma-Criminal Justice & Chi Alpha Sigma\'s Honor Society Member Dean\'s List-Fall 2011 & Spring 2012 Presidents List Spring 2013, GPA: 38

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Professional Summary

Development Professional with 2+ years of research and project management experience in Haiti. French and Haitian Creole -fluent, strong command of data management software (Excel, R, SQL, Python) and geospatial programming software.

Education
2018
Master of Arts: International Policy and Development
 Middlebury Institute Of International Studies - Monterey, CA

Coursework in Education, Gender and Development, Program Design, Program Evaluation Techniques, Survey Methodology, and Tools for Project Management
2013
Bachelor of Arts: International Relations
 Stanford University - Stanford, CA

Coursework in International Comparative Education and Education Policy Analysis
Professional Experience
06/2018 to Current
Data Analyst BlueLabs Analytics – Washington D.C., District of Columbia
  • Query databases and build statistical models to predict election outcome.
  • Analyze regression output and communicate findings to client organization.
  • Collaborate with client from concept through final delivery of data services and products.
01/2018 to 05/2018
Policy Intern, Bureau of Western Hemisphere Affairs U.S. Department of State – Washington, DC
  • Corresponded daily with human rights organizations in Latin America and the Caribbean (LAC) to draft country-specific human rights reports.
  • Translated government documents from French to English.
  • Contributed to talking points and press guidance used by policymakers in furthering U.S. foreign policy objectives. 
  • Participated in meetings with senior-level government officials.
  • Balanced competing demands and work priorities.
  • Worked collaboratively and under short deadlines, to clear government documents and press statements for public dissemination.
01/2017 to 01/2018
Graduate Assistant Mixed-Methods Evaluation, Training and Analysis (META) Lab – Monterey, CA
  • Analyzed data from a nationally representative survey to predict socioeconomic outcomes between different immigrant groups.
  • Presented findings to client organization with attention to detail and accuracy.
  • Promoted data literacy among graduate student cohort and fostered learning in data management and analysis.
05/2017 to 12/2017
Field Coordinator Université d'État d'Haïti – Camp-Perrin, Haiti
  • Administered 800 household surveys on community perceptions of NGO Aid.
  • Collected, synthesized, and analyzed dataset pertaining to humanitarian emergencies and post-disaster recovery in Southern Haiti.
  • Facilitated key informant interviews with local officials and community leaders. 
  • Worked collaboratively with principal investigators to draft research findings and to jointly present at the Haitian Studies Association's Conference in New Orleans.  
05/2014 to 11/2014
Haiti Program Analyst The Earth Institute at Columbia University – New York City, NY
  • Co-authored the white paper, "Assistance Sociale en Haïti: Étude du Programme "Ede Pep, "' with best practices and policy recommendations for improving social assistance and food transfer programs in Haiti.
  • Located 800+ public facilities in Haiti as part of Prime Minister Lamothe's National Infrastructure and Facilities Inventory Project.
  • Maintained regular contact with field agents and project staff. 
06/2013 to 12/2013
Port-au-Prince Communications Lead Ayiti Nexus – Port-au-Prince, Haiti
  • Drafted company memos, letters for corporate sponsorship, and request for proposals (RFPs).
  • Oversaw the implementation of new projects, including staff management, logistics, budgeting, administrative and contractual support.
  • Managed the logistics of public events and conferences, including Ayiti Nexus and Reef Check International's first marine preservation conference in Northern Haiti, working on teams with the Minister of the Environment and the Minister of Tourism.
04/2012 to 09/2012
Teaching Assistant Massachusetts Institute of Technology – Port-au-Prince, Haiti
  • Managed a classroom of 30+ Haitian university students and facilitated discussion as head TA in urban planning and disaster mitigation.
  • Coordinated with lecturers from Quisqueya University and MIT, and provided student support in drafting final research projects.
Certifications
Certificate in Design, Partnering, Management and Innovation (DPMI )
Middlebury Institute of International Studies at Monterey,  01/2018 

Mastered the essentials of project design including logical frameworks, results frameworks, systems maps, and the selection of strong indicators for effective monitoring.    

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Professional Summary

Dedicated and focused professional who excels at multitasking and organizing busy offices. Adept at picking up new skills quickly and independently, and brings innovation and positivity to the work environment.

Skills
  • Detail-oriented with exceptional organizational skills
  • Adept in problem solving and conflict management
  • Microsoft Office proficient
  • Excellent verbal, written and instructional communication
  • Level headed and professional in high stress situations
  • Project development and management
Work History
Assistant To Chair Of Undergraduate Studies, 09/2017 to 05/2018
 The University of British Columbia – Vancouver, BC; Part Time
  • Responsible for assisting the chair of Sociology Undergraduate Studies with a variety of duties, including administration, marketing and faculty-facing tasks.
  • Aid in the development of new department events and projects.
  • Create promotional materials for events, including posters and PowerPoints.
  • Construct and update websites using Wordpress, including: blogs.ubc.ca/gradworkshop
  • Facilitate the planning and execution of the Undergraduate Research Conference.
  • Communicate with faculty and students to coordinate upcoming events, fielding any queries. 
  • Develop materials for the Graduate School Workshop series.
  • Take minutes at meetings and presentations.
Teaching Assistant, 09/2017 to 05/2018
 The University of British Columbia – Vancouver, BC; Part Time
  • Term 1, SOCI 101 in Vantage College with Professor Katherine Lyon; Term 2, SOCI 101 with Professor Chris Mackenzie.
  • Responsible for leading weekly tutorials of up to 25 students.
  • Communicate with the lead professor about student issues, responsibilities, and developing ideas for improving course delivery.
  • Hold office hours to meet with students one-on-one and discuss any course material and their questions or concerns.
  • Responsible for grading assignments and developing teaching material.
  • Use of PowerPoint and Excel for lectures and grading.
  • Create and facilitate review sessions for students.
Nanny, 09/2009 to 07/2018
 Private Households – Vancouver, BC
  • Part-time to full-time care for multiple families.
  • Responsible for various tasks such school pick up, homework help, meal preparation, and general housekeeping duties.
Child & Youth Worker, 05/2017 to 08/2017
 Dixon Hall Neighbourhood Services – Toronto, ON; Full Time Summer Position
  • Planned and organized summer youth programs.
  • Engaged with community to foster program involvement.
  • Led and monitored groups of up to 20 children and teens.
  • Managed the execution of itinerary and programming. 
  • Incorporated learning and feedback to strengthen the program.
Library Program Administrator, 05/2014 to 08/2016
 Bayport-Bluepoint Public Library – Bayport, New York; Full Time Summer Position
  • Lead responsibility for the library's events and activities, including summer programs and events for patrons.
  • Oversaw the 50% increase of young adult summer programs.
  • Promote upcoming events and handle public outreach through use of newsletters, posters, and social media platforms such as Twitter and Facebook.
  • Liaise with the Children's Librarian regarding event execution and ideas for future programs.
  • Communicate with participants regarding their interests and feedback for the summer program. 
Volunteer Positions

Soleteer Program Leader
2017-2018, Sole Girls; Vancouver, BC

  • Responsible for helping in the preparation and execution of weekly meetings, focused on youth empowerment for groups of young girls.
  • Liaise with the Sole Girls founder about meeting progression and developing ideas.
  • Communicate with parents about child participation and growth.


In-School Volunteer

2017-2018, Writers' Exchange; Vancouver, BC

  • Responsible for aiding in the execution of literary focused projects in inner-city schools.
  • Engage and lead small groups of primary aged children through reading and writing activities.
  • Communicate with program leaders and classroom teachers about successes and challenges.
Education
Bachelor of Arts: Sociology, 2017
 University Of British Columbia - Vancouver, BC

Including a semester abroad studying at the University of Copenhagen, January 2017-May 2017.

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