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Professional Summary

Motivated social work student with experience in research and interpersonal care. Engages with vulnerable communities while continuing to be a dedicated advocate for social justice.

High School Diploma: 2013
Rochester High School - Rochester , MI
Bachelor of Social Work : 2015 to Current
Wayne State University - Detroit , MI

Dean's List

Work History
Intern, 08/2018 to Current
Care House Macomb , MI
  • Assist with forensic interviews by documenting interviewee's questions and child's responses.
  • Collaborate with counselors to provide crisis intervention for parents of children who may have experienced abuse and/or neglect.
  • Connect families with resources when children were identified as needing further services.
  • Enhance knowledge of family systems and how to better advocate for children.
Food and Health Fellow , 05/2018 to Current
Eastern Market Corporation Detroit , MI
  • Bring greater food access to vulnerable populations.
  • Assist customers in utilizing food assistance programs such as EBT, Double Up Food Bucks, and Fresh Prescription to receive fresh produce.
  • Help with purchasing, transporting, and selling produce.
  • Strengthen understanding of the challenges and opportunities to building a sustainable food system while addressing food instability within Detroit.
Research Assistant, 09/2017 to Current
Wayne State University School of Social Work Detroit , Michigan
  • Observe and record the implementation of the Youth Empowerment Solutions for Healthy Relationships curriculum.
  • Conduct focus sessions with youth participants to improve the curriculum.
  • Collect qualitative data from youth participants by administering surveys.
  • Scan surveys and enter data into spreadsheets.
Senior Youth Specialist, 04/2017 to 10/2017
Common Ground Royal Oak , Michigan
  • Interviewed and evaluated potential clients by completing biopsychosocial assessments.
  • Offered crisis intervention to emotionally upset adolescents.
  • Completed logs concerning clientele while reporting any child abuse or neglect that was discovered.
  • Helped to facilitate a smooth discharge by completing necessary paperwork and encouraging clients throughout their transitions.
  • Led treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
Research Assistant, 09/2016 to 05/2017
Wayne State University Social Perceptions and Health Lab Detroit , Michigan
  • Recruited and screened possible participants for the study.
  • Guided participants through procedures and tests.
  • Gathered saliva samples from the study's participants.
  • Performed administrative work including emails, advertisements, and phone calls.

Barista, 02/2016 to 03/2017
Roasting Plant Detroit , Michigan
  • Made and served café beverages with speed, quality and consistency.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Advised customers on whole bean purchases by detailing origin and flavor.
  • Maintained a clean facility by completing daily organizational and cleaning tasks.

Summer Receptionist, 05/2015 to 09/2015
MKD Wealth Coaches Troy , Michigan
  • Greeted customers and visitors in person and via telephone calls.
  • Sorted, received, and distributed mail between departments and personnel, including parcel packaging, preparation, and efficient shipping.
  • Corresponded with clients through email, telephone, or postal mail.
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
Intern, 07/2013 to 09/2013
Office of the Attorney General of Michigan Lansing , Michigan
  • Compiled research gathered from students in Michigan's schools.
  • Edited letters, announcements, and daily schedules for the Attorney General.
  • Reorganized and updated the office's contacts.

Common Ground Mentor Training, 2017
Non-Abusive Psychological and Physical Intervention, 2017
Ruth Ellis Center Family Work, 2017
Ruth Ellis Center Applying SOGIE to Your Work, 2017
Ruth Ellis Center Realness, 2017
First Aid and CPR Certified, 2017
Community Mental Health New Hire Recipient Rights and Due Process Training, 2017
Continuing Education: Cutting-Edge Ethical Issues in Social Work, 2015
Darknessto Light's Stewards of Children Online Training, 2015

Volunteer Experiences

Wayne State University's Rotaract, 2018
Capuchin Soup Kitchen, 2017
The Guidance Center, 2016
CARE House, 2016
KidzKare, 2015
HAVEN, 2014
Southeast White House, 2014
LifeBUILDERS, 2013

This resume is created in 7 minutes.
Energetic, results-oriented team-player eager to bring strong administrative/human service skills to a growing company in need of top-level support.
  • Profound experience working with mental health population 
  • Exceptional knowledge of case management techniques
  • Successful experience in furthering vocational rehabilitation counseling
  • Remarkable ability to interact with sensitivity and tact 

Employment/Education Specialist 01/2014 to Current Riverside Community Care Wakefield, MA
  • Assist clients in obtaining and maintaining employment and education that is consistent with their vocational goals.
  • Function as a member of a client's support team, while providing expertise on supported employment and education.
  • Provide mobile services to participants in community locations.
  • Coordinate services as requested by consumers and/or as required by the funding sources.
  • Work collaboratively with other state and private agencies that provide services to individuals with disabilities.
  • Assist individuals with understanding benefits paperwork.
  • Participate in on-going trainings to provide comprehensive vocational services.
  • Prepare consumer progress reports and consumer files as required by employer and/or funding source.
Donor Coordinator 01/2009 to 01/2014 California Cryobank Cambridge, MA
  • Coordinated donor qualification process by interviewing donors and completing records.
  • Provided counseling to donors relative to specimen quality.
  • Developed, assessed, and improved standard operating procedures.
  • Demonstrated knowledge of HIPAA privacy and security regulations by carefully handling donor and client information.
Assistant Director, Youth Specialist & Diversity Committee Co-chair 01/2005 to 01/2008 Riverside Community Care Lynn, MA
  • Developed service plans with transitional-aged clients and connections via referrals to schools, skills training centers, and/or work experience assignments.
  • Worked closely with transitional aged-youth (16-24) by building trust in order to assist in transitioning successfully into job readiness training and/or competitive employment.
  • Supervised and trained staff, managed weekly program and monthly diversity meetings.
Employment/Education Specialist 01/2003 to 01/2005 Bridgewell
  • Provided assessment, outreach, support and service coordination to clients with psychiatric disabilities in order to help increase employment and educational skills.
  • Collaborated with local employers to solicit employment opportunities for clients; researched labor market and local demand data.
Master of Science: Rehabilitation Counseling University of Massachusetts Boston Boston, MA In process
Bachelor of Arts: Human Services University of Massachusetts Boston Boston, MA Minor: Community, Media & Technology
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Well-mannered and hardworking nurse's assistant who is able to work closely with other healthcare professionals in any pressurized environment. Juantera has an awareness, understanding and commitment to the protection and safeguarding of patients under her care. She is committed to quality, always acts with integrity and is constantly striving to be the best at whatever she does. Currently, she is seeing employment with a successful company that offers great opportunities for career development. 
  • Basic Computer Skills
  • Communication Skills
  • Interpersonal Skills
  • Organization Skills 
  • Multitasking 
  • Dependability 
  • Prioritizing
  • Problem Solving 
  • Empathy & Compassion 
09/2016 to Current
ESE Associate Pinellas County Schools (@ Nina Harris ESE Center) Pinellas Park, FL
Provides instructional support for students with disabilities under the direction of one or more Exceptional Student Education (ESE) teachers. May also work with students with disabilities in general education classes under the direction of one or more general education teachers. Accompany ESE students on school system buses.
  • Implements teacher lessons with individual, small group or total class
  • Assists with collection of student performance data
  • Assists with implementation of individual Behavior Improvement Plans 
  • Assist students with Independent Living Skills, e.g., feeding, toileting, dressing, and hygienic care Care may include preparation of special foods and changing and laundering of student attire 
  • Assist with student needs specific to disabilities, e.g., physical care, lifting, positioning, sign language
  • Assists with clerical tasks, e.g., preparing instructional materials, checking student work, maintaining supplies and equipment for classroom use, typing, filing, and operating office equipment
  • Assists with clean up following activities 
  • Participates in training opportunities to further develop skills
  • Attends meetings as requested Performs related work as require ​
09/2016 to Current
Nurse Assistant/Transporter Pediatric Health Choice Saint Petersburg, FL
Ride along with wheelchair driver to pick up and drop off children who attend the center. 
  • Communicate with Parents
  • Take and record vital signs 
  • Ensure car seats and wheelchairs are properly secured during travel
  • Ensure children have all necessary supplies/belongings 
  • Supervise children during the ride

05/2011 to 09/2016
Nurse Assistant The Kidz Club - St. Petersburg Saint Petersburg, FL
Assists and compliments the professional staff in the total quality client/ family coordination of care in a multidisciplinary method. Provides direct care to the child in the areas of educational, psychosocial, behavioral, physical and emotional needs. 
  • Assisting in the implementation of treatment and care plans
  • Supporting the work of qualified nurses 
  • Take and record vital signs 
  • Maintain the comfort and dignity of patients at all times
  • provide emotional support to children and families 
  • Interact with children 
  • Assist with bathing, dressing, eating, toileting and oral care. 
  • Lighthouse keeping 
08/2006 to 05/2011
Youth Specialist YMCA of Greater St. Petersburg - Corporate Office Saint Petersburg, FL
Provided direct supervision for before and after school participants.
  • Provided direct supervision for for a group of designated children 
  • Maintain accurate attendance at all times
  • Nurture children and provide academic growth opportunities which support the school curriculum 
  • Art, music, games & homework help
  • Light housekeeping 
Education and Training
Bachelor of Science: Psychology Keiser University Clearwater, FL, United States
High School Diploma Countryside High School Clearwater, FL, United States
CNA License: State Approved Nursing Assistant Training
CPR: American Heart Association Basic Life Support Certification
CPR: American Heart Association Basic Life Support Certification
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Quality-focused and efficient Cook adept at preparing and plating food in high energy, fast-paced kitchens.
  • Focused and disciplined
  • Focus on portion and cost control
  • Inventory management familiarity
  • Sharp problem solver
  • Adaptive team player
  • Strong organizational skills
Child Youth Specialist
Pittsburgh, PA
Family Resources/ Nov 2008 to Nov 2016 Maintained daily records of children's individual activities, behaviors, meals and naps. Established a safe play environment for the children.
Shift Manager
Plesant Hills, PA
McDonalds/ Apr 2004 to Oct 2008 Displayed a positive and friendly attitude towards customers and fellow team members. Served orders to customers at windows, counters and tables. Served fresh, hot food with a smile in a timely manner.
Education and Training
Clairton High School 1992 Clairton, Pa, U.S.
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Professional Summary

Honorably discharged Veteran, hardworking with an upbeat attitude. motivated, energized, and willing to perform the duties requested.

  • Case management
  • Proven ability to identify, analyze, and solve problems.
  • Highly reliable self-starter.
  • Proven competence in working with others in a team effort.
  • Crisis intervention techniques
  • Treatment and discharge planning
  • Culturally-sensitive
  • Strong interpersonal skills
  • Hazard Material Technician  United States Anny August 2013.
Work History
PYA Specialist 05/2016 to 08/2016
Sheltering Arms Children and Family Services New York, NY
  • Conducted monthly prison visits with incarcerated youth
  • Helped youth obtain vital documentation
  • Helped youth apply for housing.
  • Helped with vocational and educational path.
Case Planner 06/2015 to 05/2016
Sheltering Arms Children and Family Services New York, NY
  • Conducted monthly visits to the foster homes, to ensure the safety of children in care Supervise weekly agency visit, parent and child, and sibling visits.
  • Inputted daily update in connections Make Referrals for group and individual counseling.
  • Supervised weekly agency visits,  with parent and child and siblings.
  • Inputted data in Connections Data base.
  • Enacted referrals for group and individual counseling.
Youth Specialist III 04/2013 to 06/2015
Sheltering Arms Children and Family Services Bronx, NY
  •  Managed   residents' behavior with the end goal, teaching the youth to make positive and lasting changes in their behavior.
  • Ensured the home is clean and orderly (included heavy cleaning and laundry ).
  • Dispensed prescribed medication to residents.
  • Maintained medication management sheet daily.
  • Transported youth to daily appointments and returned them to the facility upon completion  of (court appearances, medical appointments, family visitations, etc).
  • Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
Chaplain Assistant 06/2009 to Current
United States Army New York, New York
  • Conduct specialized peer counseling for combat stress casualties.
  • Assist in planning religious support operations and deployment.
  • Maintain reports, files, and administrative data for religious operations.
Residential Counselor 01/2010 to 05/2012
CIS Sober House Brooklyn, New York
  • Communicated effectively both verbally and in writing with a broad variety of people, including other team members and management.
  • Demonstrated group leadership and organizational skills Regularly attendee scheduled shifts, punctual for scheduled shifts and meetings and in a condition suit- able for assuming responsibilities of the position.
  • Effectively monitored safety and demonstrated group management skills and effectively deescalated potentially chaotic or volatile situations.
  • Exercised tact, discretion, and judgment in working with a variety of people.
  • Stayed calm and emotionally available in an environment serving emotionally disturbed youth.
Masters Degree: Criminal Justice 2018 University of Phoenix - Online 11a/ J11stice
Bachelor of Science: Criminal Justice June 2008 Monroe College - Bronx, NY
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Dedicated Counselor with strong background in the mental health, social services and criminal justice fields. Extensively trained in addictive, behavioral and psychological issues. In-depth knowledge of the court system. 

  • Group behavior and dynamics
  • Child abuse preventionCourt procedures familiarity
  • Sexual orientation issues
  • CPR certification
  • Conflict resolution training
  • Suicide risk assessments
  • Licensed Security Guard
  • Group homes
  • Passion for social work
  • Sound judgment
  • Skilled mediator
  • Natural leader
  • Compassionate
  • Child Protective Services (CPS) knowledge
Youth Specialist, 04/2013 to Current Episcopal Social Services Brooklyn, NY

Non-Secure Detention Center with detained youth from family court. Part of behavior modification team, maintain log book and write behavior assessments, frequent pat frisk and security contraband searches, individual and group counseling.Acted as a role model for clients by exhibiting positive behaviors.Identifying behaviors of concern

Juvenile Counselor, 10/2006 to 07/2012 DYFJ / Crossroads Juvenile Detention Center New York, NY

Care custody in control of youth between the ages of 12-18 that are detained by family criminal in supreme courts, use of physical and mechanical restraints, use of safe crisis management, escort to court and medical appointments, behavioral assessments, contraband searches.

Field Supervisor, 04/2006 to 06/2006 DYCD New York, NY

Supervised sites for Summer Youth Employment Program. Checked on work sites to ensure safety for employees. Document verification. Interview work site directors. Write case assessments.

Bachelor of Arts: Human Services, 2015 SUNY Empire State College Brooklyn, NY

Justice and Law Administration coursework

Criminal Justice coursework

Associate of Applied Science: Human Services , 1999 Borough Of Manhattan Community College New York, NY

Psychology and Sociology coursework

Criminal Justice coursework

Social Science, Social Welfare and Social Work coursework

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Professional Summary
Objective:  Detail-oriented and organized and focused individual. Seeking full time employment
Work History
Youth Specialist Jan 2014 - Sep 2014
Paul Martin Home for Boys Detroit, MI
  • Monitor youth activity in a therapeutic setting.
  • Transport youth on activities.
  • Provide mentoring to youth.
  • Organized and led number support groups per time period in subjects related to physical and emotional health to ensure long-term patient well-being.
  • Self-directed with astute judgment skills. High level of personal accountability.
Nurse Case Manager Jan 2006 - Jan 2012
VA Hospital Detroit, MI
  • Coordinated nursing care and services for homebound veterans through working with and communications with multiple health care discipline.
  • Helped to achieve and maintain national accreditation standards for the Home Base Primary Care Department.
  • Performed community service by aiding and assisting potential nursing students.
  • Provided education to veterans and their families on healthy lifestyles and disease processes.
  • Pharmacological and non-pharmacological management and treatment of various disorders and diseases.
Nurse Supervisor Jan 2005 - Jan 2006
Heartland Healthcare Livonia, MI
  • Provided nursing service and nursing staff supervision in a geriatric healthcare setting.
  • Managed Lpn's and CENA's during midnight shift.
  • Responsible for ensuring quality and safety measures were met and followed.
  • Provided education through inservice to staff.
Staff Nurse Jan 2003 - Jan 2005
VA Hospital Detroit, MI
  • Provided skilled nursing care to veterans in a geriatric setting.
  • Educated veterans and their families on healthy lifestyles as well as their disease process and treatment.
  • Helped decrease hospital infections though proper techniques and through teamwork.
  • Effective counseling in health maintenance and disease management.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
Michigan National Guard Jan 1996 - Jan 1998
US Army
  • Honorable Discharge.
Infantry Jan 1989 - Jan 1994
US Marines
Associates Nursing Degree : Nursing 2003
Wayne County Community College Detroit, MI
Bachelors of Science : 2012
University of Phoenix
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Youth specialist focused on assisting children of special needs with daily tasks which involved but not limited to transportation to and from school, transportation to and from medical appointments, mentorship and tutoring on homework, and established recreational times for children. Grew close relationships with children, communicated and provided parents with progress of children and future goals for children. Kept and maintained personal charts of daily tasks, progress, meals, and counseling for each child. Trained and maintained CPR certification and life saving skills and self defense procedures.
  • Computer proficient
  • Charting and recordkeeping  
  • Skilled in working with special needs children
  • Excellent communication skills
  • Reliable and punctual
  • Cheerful and energetic
  • Calm under pressure
  • Teamwork oriented
Youth Specialist 08/2010 to 03/2011 Hope Community Resources Anchorage, AK Providing care, transportation, and mentorship to children of special needs. Charting and recording information in client files. Collaborating with treatment team, interacting with clinical staff, and external resources such as school and community personnel. Monitoring phone calls and family visits.  Tracking client movement on and off recreational grounds by documenting times and destinations of clients. Searching facility for safety hazards and reporting to appropriate staff. 
High School 2011 Adult Learning Center Anchorage, AK, USA