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Professional Summary

Motivated social work student with experience in research and interpersonal care. Engages with vulnerable communities while continuing to be a dedicated advocate for social justice.

Education
High School Diploma: 2013
 Rochester High School - Rochester , MI
Bachelor of Social Work : 2015 to Current
 Wayne State University - Detroit , MI

Dean's List

Work History
Intern, 08/2018 to Current
 Care House – Macomb , MI
  • Assist with forensic interviews by documenting interviewee's questions and child's responses.
  • Collaborate with counselors to provide crisis intervention for parents of children who may have experienced abuse and/or neglect.
  • Connect families with resources when children were identified as needing further services.
  • Enhance knowledge of family systems and how to better advocate for children.
Food and Health Fellow , 05/2018 to Current
 Eastern Market Corporation – Detroit , MI
  • Bring greater food access to vulnerable populations.
  • Assist customers in utilizing food assistance programs such as EBT, Double Up Food Bucks, and Fresh Prescription to receive fresh produce.
  • Help with purchasing, transporting, and selling produce.
  • Strengthen understanding of the challenges and opportunities to building a sustainable food system while addressing food instability within Detroit.
Research Assistant, 09/2017 to Current
 Wayne State University School of Social Work – Detroit , Michigan
  • Observe and record the implementation of the Youth Empowerment Solutions for Healthy Relationships curriculum.
  • Conduct focus sessions with youth participants to improve the curriculum.
  • Collect qualitative data from youth participants by administering surveys.
  • Scan surveys and enter data into spreadsheets.
Senior Youth Specialist, 04/2017 to 10/2017
 Common Ground – Royal Oak , Michigan
  • Interviewed and evaluated potential clients by completing biopsychosocial assessments.
  • Offered crisis intervention to emotionally upset adolescents.
  • Completed logs concerning clientele while reporting any child abuse or neglect that was discovered.
  • Helped to facilitate a smooth discharge by completing necessary paperwork and encouraging clients throughout their transitions.
  • Led treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
Research Assistant, 09/2016 to 05/2017
 Wayne State University Social Perceptions and Health Lab – Detroit , Michigan
  • Recruited and screened possible participants for the study.
  • Guided participants through procedures and tests.
  • Gathered saliva samples from the study's participants.
  • Performed administrative work including emails, advertisements, and phone calls.
Barista, 02/2016 to 03/2017
 Roasting Plant – Detroit , Michigan
  • Made and served café beverages with speed, quality and consistency.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Advised customers on whole bean purchases by detailing origin and flavor.
  • Maintained a clean facility by completing daily organizational and cleaning tasks.
Summer Receptionist, 05/2015 to 09/2015
 MKD Wealth Coaches – Troy , Michigan
  • Greeted customers and visitors in person and via telephone calls.
  • Sorted, received, and distributed mail between departments and personnel, including parcel packaging, preparation, and efficient shipping.
  • Corresponded with clients through email, telephone, or postal mail.
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
Intern, 07/2013 to 09/2013
 Office of the Attorney General of Michigan – Lansing , Michigan
  • Compiled research gathered from students in Michigan's schools.
  • Edited letters, announcements, and daily schedules for the Attorney General.
  • Reorganized and updated the office's contacts.
Certifications

Common Ground Mentor Training, 2017
Non-Abusive Psychological and Physical Intervention, 2017
Ruth Ellis Center Family Work, 2017
Ruth Ellis Center Applying SOGIE to Your Work, 2017
Ruth Ellis Center Realness, 2017
First Aid and CPR Certified, 2017
Community Mental Health New Hire Recipient Rights and Due Process Training, 2017
Continuing Education: Cutting-Edge Ethical Issues in Social Work, 2015
Darknessto Light's Stewards of Children Online Training, 2015

Volunteer Experiences

Wayne State University's Rotaract, 2018
Capuchin Soup Kitchen, 2017
The Guidance Center, 2016
CARE House, 2016
KidzKare, 2015
HAVEN, 2014
Southeast White House, 2014
LifeBUILDERS, 2013

This resume is created in 7 minutes.
Professional Overview
Accomplished social worker with broad expertise from career development to individualized coach. Highly-qualified social worker adept in case planning and management services, program planning and development and educational guidance counseling. Experienced professional with strong leadership and relationship-building skills. Professional Social Worker with 10 years' experience in mental health services including individual development, and career/life skills training. Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with all aspect of social work and individual development of diverse populations.
Summary of Skills
  • Excellent relationship building skills
  • Diverse population familiarity
  • Violence prevention
  • Attentive listener
  • NASW Code of Ethics
  • Team player
  • Lateral and critical thinking
  • Assist others help themselves
  • Clinical documentation
  • Community resource specialist
  • Knowledge of DAP/SOAP & DSM-IV
  • Medication Prescriptions and Refills
  • Exceptional problem solver
  • Life skill education
  • Problem identification
  • Practiced in family assessments
  • Outreach programming specialist
  • Solution-focused counseling
  • Quality management care team member
  • Strength, systems, cognitive behavioral, psychodynamic and ecological theories
  • Biopsychosocial assessments
Education
Masters of Social Work 1999 University of Southern Mississippi Hattiesburg, MS
Bachelor of Science 1996 University of Mobile Mobile, AL
Associate of Arts 1994 Bishop State Community College Mobile, AL
Professional Highlights
  • Statement of Teaching Interest: Qualified to teach: SWK 200:  Introduction to Social Work, SWK 201:  Social Welfare and Social Work I, SWK 301 Social Worker with Indivdiuals and Families I, SWK 302: Social Work with Indivdiuals and Families II, SOWK 305 Human Behavior Social Environment, SWK 330: Social Work Practice I and SWK340:  Social Work Practice II.
  • Directed the activities, planning, development, and implementation of cognitive behavioral treatment programs; Assessed clients' needs in the areas of crisis intervention, family role disruption, child abuse, and grief counseling while cultivating and nurturing positive, productive relationships with both children and adults of all ages, cultures and social backgrounds.
  • Conducted services that are sensitive with respect to each family's culture, ethnic origin, race, language, gender, age, religion, socioeconomic status, sexual orientation, mental and/or physical challenges. Utilized various case management services, education and community outreach services, and referrals to appropriate services to client.
 
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Experience
Case Manager 01/2015 to 12/2015 South Mississippi Planning and Development District
  • Case Manager provides assessment of needs, develops service plans based on assessed identified need, and links consumer to appropriate community service agencies.
  • Monitored implementation of service plans, and provides support for the consumer in accordance with organization, state and federal standards
  • Responsible for insuring that consumers participating in programs receive services appropriate for their needs.
In-Home Elderly Caretaker 01/2012 to 12/2014 Taylor Parent Care
  • Provided companionship and home care for the elderly
  • Ability to treat and care for seniors and their property with dignity and respect.
  • Ability to communicate with clients in a friendly and congenial manner.
  • Assess emotional and physical needs of the individual
Family Youth Specialist 01/2011 to 12/2012 SAFY of Nevada
  • Provided ongoing and effective supervision and clients including regular evaluation and treatment management.
  • At all time, upheld organizational procedures and followed ethical obligations to the clients, co-workers, and the community.
  • Oversees the supervision of the structure in the unit to include transportation, medication and client treatment plan.
  • Knowledge of child care practice and developmental issues with ability to be an advocate for the child.
Behavior Specialist 01/2009 to 12/2011

Skills 4 Kids 01/2010 to 12/2011

H.O.P.E Counseling 01/2009 to 12/2011

  • Provided behavior supports to children with developmental disabilities; who are receiving services in family homes, supported living, or group home settings.
  • Completed documentation on individual and group counseling sessions.
  • Researched ideas and activities for group and individual therapy session.
  • Assisted in facilitating Treatment Team Meeting Completed the Mental Health Status of new residents.
Geriatric Psych Unit Case Manager 01/2004 to 12/2005 North Vista Hospital
  • Completed psychological assessments on elderly patients for intake purposes to the Geriatric Psyche Unit.
  • Provided coordination of family and caretaker services for the elderly at time of discharge from the Geriatric Psyche Unit.
  • Presented discharge plans to the hospital multi-disciplinarian team. Established proper placements for elderly, disabled, Alzheimer's, and other psychiatric disordered patients at time of discharge.
Senior Social Worker 01/2001 to 12/2004 Mobile County - Child Protection
  • Conducted a multi-level family assessment, develops an intervention plan and provides an array of needed services.
  • Provided parent-child visitation and family reunification services to families whose children are in state custody.
  • Demonstrated the ability to teach and model skills from the SafeCare Models in Health, Safety, and Planned Activity Training to facilitate the parent's development of special skills or increase knowledge in the areas of parenting, home management, behavior management, and child development.
  • Provided services in a natural environment convenient to the family.

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Summary
Energetic, results-oriented team-player eager to bring strong administrative/human service skills to a growing company in need of top-level support.
Skills
  • Profound experience working with mental health population 
  • Exceptional knowledge of case management techniques
  • Successful experience in furthering vocational rehabilitation counseling
  • Remarkable ability to interact with sensitivity and tact 

Experience
Employment/Education Specialist 01/2014 to Current Riverside Community Care Wakefield, MA
  • Assist clients in obtaining and maintaining employment and education that is consistent with their vocational goals.
  • Function as a member of a client's support team, while providing expertise on supported employment and education.
  • Provide mobile services to participants in community locations.
  • Coordinate services as requested by consumers and/or as required by the funding sources.
  • Work collaboratively with other state and private agencies that provide services to individuals with disabilities.
  • Assist individuals with understanding benefits paperwork.
  • Participate in on-going trainings to provide comprehensive vocational services.
  • Prepare consumer progress reports and consumer files as required by employer and/or funding source.
Donor Coordinator 01/2009 to 01/2014 California Cryobank Cambridge, MA
  • Coordinated donor qualification process by interviewing donors and completing records.
  • Provided counseling to donors relative to specimen quality.
  • Developed, assessed, and improved standard operating procedures.
  • Demonstrated knowledge of HIPAA privacy and security regulations by carefully handling donor and client information.
Assistant Director, Youth Specialist & Diversity Committee Co-chair 01/2005 to 01/2008 Riverside Community Care Lynn, MA
  • Developed service plans with transitional-aged clients and connections via referrals to schools, skills training centers, and/or work experience assignments.
  • Worked closely with transitional aged-youth (16-24) by building trust in order to assist in transitioning successfully into job readiness training and/or competitive employment.
  • Supervised and trained staff, managed weekly program and monthly diversity meetings.
Employment/Education Specialist 01/2003 to 01/2005 Bridgewell
  • Provided assessment, outreach, support and service coordination to clients with psychiatric disabilities in order to help increase employment and educational skills.
  • Collaborated with local employers to solicit employment opportunities for clients; researched labor market and local demand data.
Education
Master of Science: Rehabilitation Counseling University of Massachusetts Boston Boston, MA In process
Bachelor of Arts: Human Services University of Massachusetts Boston Boston, MA Minor: Community, Media & Technology

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Summary
Well-mannered and hardworking nurse's assistant who is able to work closely with other healthcare professionals in any pressurized environment. Juantera has an awareness, understanding and commitment to the protection and safeguarding of patients under her care. She is committed to quality, always acts with integrity and is constantly striving to be the best at whatever she does. Currently, she is seeing employment with a successful company that offers great opportunities for career development. 
Skills
  • Basic Computer Skills
  • Communication Skills
  • Interpersonal Skills
  • Organization Skills 
  • Multitasking 
  • Dependability 
  • Prioritizing
  • Problem Solving 
  • Empathy & Compassion 
Experience
09/2016 to Current
ESE Associate Pinellas County Schools (@ Nina Harris ESE Center) － Pinellas Park, FL
Provides instructional support for students with disabilities under the direction of one or more Exceptional Student Education (ESE) teachers. May also work with students with disabilities in general education classes under the direction of one or more general education teachers. Accompany ESE students on school system buses.
 Duties
  • Implements teacher lessons with individual, small group or total class
  • Assists with collection of student performance data
  • Assists with implementation of individual Behavior Improvement Plans 
  • Assist students with Independent Living Skills, e.g., feeding, toileting, dressing, and hygienic care Care may include preparation of special foods and changing and laundering of student attire 
  • Assist with student needs specific to disabilities, e.g., physical care, lifting, positioning, sign language
  • Assists with clerical tasks, e.g., preparing instructional materials, checking student work, maintaining supplies and equipment for classroom use, typing, filing, and operating office equipment
  • Assists with clean up following activities 
  • Participates in training opportunities to further develop skills
  • Attends meetings as requested Performs related work as require ​
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09/2016 to Current
Nurse Assistant/Transporter Pediatric Health Choice － Saint Petersburg, FL
Ride along with wheelchair driver to pick up and drop off children who attend the center. 
Duties
  • Communicate with Parents
  • Take and record vital signs 
  • Ensure car seats and wheelchairs are properly secured during travel
  • Ensure children have all necessary supplies/belongings 
  • Supervise children during the ride
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05/2011 to 09/2016
Nurse Assistant The Kidz Club - St. Petersburg － Saint Petersburg, FL
Assists and compliments the professional staff in the total quality client/ family coordination of care in a multidisciplinary method. Provides direct care to the child in the areas of educational, psychosocial, behavioral, physical and emotional needs. 
Duties
  • Assisting in the implementation of treatment and care plans
  • Supporting the work of qualified nurses 
  • Take and record vital signs 
  • Maintain the comfort and dignity of patients at all times
  • provide emotional support to children and families 
  • Interact with children 
  • Assist with bathing, dressing, eating, toileting and oral care. 
  • Lighthouse keeping 
08/2006 to 05/2011
Youth Specialist YMCA of Greater St. Petersburg - Corporate Office － Saint Petersburg, FL
Provided direct supervision for before and after school participants.
Duties
  • Provided direct supervision for for a group of designated children 
  • Maintain accurate attendance at all times
  • Nurture children and provide academic growth opportunities which support the school curriculum 
  • Art, music, games & homework help
  • Light housekeeping 
Education and Training
2019
Bachelor of Science: Psychology Keiser University － Clearwater, FL, United States
2006
High School Diploma Countryside High School － Clearwater, FL, United States
2011
CNA License: State Approved Nursing Assistant Training
2017
CPR: American Heart Association Basic Life Support Certification
2017
CPR: American Heart Association Basic Life Support Certification

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