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Objective

Seeking a position in the field of hardware design; mixed signal systems/validation engineering.

Professional Summary
  • Good understanding of mixed signal analog circuits, PCB schematic capture & layout design.
  • Experience with EM modeling, transmission line theory, design & simulation of high speed PCB, package and interconnects.
  • Hands on lab expertise with silicon validation, debug, characterization and system level testing.
  • Strong ability to work with chip design/system teams to define system level test plans and test instrument needs.
  • Good understanding of the Validation tools (TestStand, NI-PXI, Labview) and automation infrastructure.
  • Strong ability to interface with customers and help them solve their issues efficiently.
  • Strong analytical problem solving skills and excellent team player.
  • Dependable, well-organized and highly resourceful.
Key Skills

EDA Tools: Altium Design, Cadence Allegro, Starfish, Mentor Graphics, Hyperlynx, Agilent ADS, Ansoft HFSS, SI-wave, Ansoft Designer, Q3D, SPICE.

Languages: NI-Lab view, NI-Test Stand, Perforce, C, Spotfire

Lab Equipment: NI-PXI, Vector network analyzer, TDR, Spectrum analyzer, Signal generator, Real time oscilloscope, High frequency probe, Keithley source meters

Operating System: UNIX, Windows

Work Experience
Hardware Engineer
March 2015 to Current
Apple Inc Cupertino, CA
  • Perform system level signal and power integrity validation on next generation consumer products.
  • Debug, validate system level device performance to ensure first pass design success.
Hardware Engineer
August 2014 to February 2015
Oracle America Inc Cupertino, CA
  • Define package/pcb requirements (technology, stackup etc) in the project concept stages and collaborate with internal teams for product specification.
  • Perform Signal/ Power Integrity modeling and analysis for core and IO channels used in high end micro processors and ASICs.
  • Perform signal/power integrity measurements using automated test infrastructure.
Validation Lead Engineer
January 2011 to August 2014
Texas Instruments Incorporated Dallas, Texas

Silicon Validation and Hardware development

  • Performed robust automated lab measurements (DC-DC converters, LDO, TI's high speed switches, I2C products, OPAMP, load switches, voltage translators, etc) to validate design & system application.
  • Modeled PCB, package and interconnects to characterize bandwidth (15GHz), jitter (5ps), crosstalk, S-parameter, and eye diagram for TI's high speed products used in MHL, HDMI, USB, DDR applications.
  • Set up test infrastructure for automated measurements and test reports using NI tools and TI's automation infrastructure. 
  • Performed successful 24 hour wake up and 30 day complete characterization to enable quick customer samples, first pass silicon success and on time RTM.
  • Created robust test validation plan (VVCM), performed break the part tests and published detailed test results to understand silicon performance and limitations.
  • Performed competitor analysis on bench, created bug tracking system and provided feedback to the design/systems team.
  • Developed board level electrical layout guidelines for high power, high speed PCB design and interfaced with board fabricators to optimize cost, performance and manufacturing capability.
  • Proficient in PCB design/modeling, evaluating the performance in frequency- and time-domain.

Customer Troubleshooting & New Product Development

  • Supported key customers such as Apple, Qualcomm, Google, HP, Samsung on released devices via remote debug, root cause analysis of issues, and provided corrective solution for customer acceptance.
  • Visited customers to understand system requirements w.r.t. high speed applications and developed solutions for new product development.
  • Identified application problems on customer boards and provided optimum solution to improve the overall system performance.
  • Collaborated with design and field application teams, performed comprehensive lab measurements for on-time product release and maintain customer relationships.
  • Designed customer evaluation boards (EVM) and released them on web to promote product marketing.

Knowledge Sharing & Mentoring Responsibility

  • Delivered advanced PCB simulation techniques to internal teams, create awareness of PCB/Package modeling.
  • Mentored new hires and co-ops to help accelerate their engineering knowledge on board-level design tools, circuit simulation environments, and bench test equipment for use in applications/validation/EVM design activities.
Analog Test Engineer Co-op
August 2010 to December 2010
Texas Instruments Incorporated Dallas, Texas
  • Performed lab characterization on TI's analog switches portfolio to validate silicon performance.
  • Worked on Labview Programming/Test Stand to enable test automation for quick data collection and analysis.
  • Improved silicon validation capability across the product line, worked efficiently under strict deadlines to make sure that new products were available for scheduled RTM.
Academic Projects

Analysis, Design and Simulation of RF System Front End in 0.18um CMOS Process

  • Performed system level budget analysis of various receiver architectures to exceed the given specification.
  • Designed and simulated Dual Gain Mode Low noise amplifier (LNA), Low IF Gilbert Cell Mixer and Voltage controlled oscillator (VCO) in ADS.

Design and Simulation of Low Dropout Voltage (LDO) Regulator for portable applications

  • Designed a low quiescent current low-dropout voltage regulator (LDO) in 0.35um CMOS process technology.
  • Created various test benches in SPICE to achieve 60dB loop gain, 0.25V dropout voltage, 35mV undershoot and overshoot; 34uA total quiescent current.

Design and Simulation of Power Operational Amplifier to drive 16 ohms Headphone Speaker  

  • Designed and simulated an audio power amplifier using 0.35um CMOS process technology with a total current 480mA, and 1.44mW total power.
  • Simulated block level tests such as DC gain, phase margin, gain margin, CMRR, PSRR and Noise Distortion using SPICE.
Education
Master of Science : Electrical Engineering (Circuits and Systems), Fall 2010 University of Texas, Dallas

Overall GPA: 3.65/4.0 

Bachelor of Science : Electrical and Electronics Engineering, 2008 Anna University

Percentage: 82/100

This resume is created in 7 minutes.
Summary

I'm currently looking for a stable career .I would like to be somewhere fulltime .I'm very hardworking and also a quick learner in most fields.

Skills
  • Active listening skills
  • Strong organizational skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude


 
  • Ability to service the customers needs in a timely manor.
  • account managing skills.


Experience
03/2019 to Current
Assistant teacher Little owl treehouse daycare Brownstown, Mi
  • Encouraged early literacy through read-aloud time and alphabet games.
  • Led reading classes for preschool-aged children.
  • Incorporated music and art activities to encourage creativity and expression.
  • Identified early signs of emotional and developmental problems in children and brought up problems to parents.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Carefully monitored children's play activities.
  • Mediated talks between parents and teachers regarding disciplinary concerns.
  • Offered stimulating curriculum that accommodated all learning styles.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Offered detailed daily reports that outlined each child's activities.
  • Created an infant area, toddler area and preschool area of play within the daycare.
  • Implemented positive discipline; followed policy of warning, timeout, talk and parent check-in.
  • Created and implemented a developmentally appropriate curriculum.
  • Identified early signs of emotional or developmental problems in children and brought problems to parents' attention.
  • Disciplined children and recommended other measures to correct behavior.
  • Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
01/2018 to 11/2018
card services PSCU Allen Park, MI

customer service for credit cards and debit cards. Taking calls servicing their needs regarding their accounts.  Servicing needs its cards not working properly and account being delinquent.

  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Inputted information from customer calls and onsite service visits into the company's system using [Software].
  • Provided excellent and professional service to ensure guest satisfaction.
02/2014 to 11/2016
Waitress & hostess Bts Bistro Dearborn, MI
  • Waited on tables, handled money, built better people skills & also sat guests.
01/2017 to 06/2017
cashier Dollar Tree Southgate, MI
  • Regular duties as a cashier, scanning, money handling & great people skills.
10/2017 to 01/2018
Account Specialist Quicken Loans Detroit, MI sales rep. Phone servicing and transferring clients to where they need to be.
06/2017 to 11/2018
Test driver Performance Driven Workforce Allen Park, MI
  • Currently logging in information about the sync and how it operates, also test driving the prototypes to see how well the power train of the vehicle is functioning.
08/2019 to Current
Assistant Teacher. Tutor Time Canton, MI
  • Successfully led key projects which resulted in children exceeding their milestones.
  • Offered detailed daily reports that outlined each child's activities.
  • Incorporated music and art activities to encourage creativity and expression.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
Education and Training
2013
GED
lincoln park high school Lincoln Park, MI, us Activities and Honors completed 3 years in J.R.O.T.C in high school, went to competitions as well.
Skills
inspection, logging, Process improvement, Product development. Sales software, public relations.
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Professional Summary
University graduate with extensive experience in relational communication strategies and dispute resolution. Masters level coursework in business administration as well as occupational experience in social work and administration. Proven communication skills building and fostering relationships in group settings. Experience facilitating communication between individuals in conflict, utilizing dispute resolution skills.
Work History
12/2017 to 03/2018
Direct Support Professional Cottonwood Community Inc Englewood, CO
  • Direct care for 14 adults with disabilities living in an independent apartment setting. 
  • Routine scheduling of doctors appointments and followup charting in Therap software. 
  • Administration and accurate record keeping of client medications. 
  • Participation in monthly care meetings with client, social worker, family, and other members of client care team. 
  • Extensive charting of client activities, behaviors, daily notes, and ISP data. 
12/2017 to 03/2018
Substitute Teacher Kelly Educational Staffing Denver Metro Denver, CO
  • Instructed students ranging from preschool to middle school following the daily lesson plans.
  • Supervised an managed daily activities average of 20 students in classrooms, halls, cafeterias, schoolyards and on field trips.
  • Creatively adapted  and integrated teaching methods and materials, meeting students' varying needs and interests.
  •  developed and implemented classroom games and activities to promote  physical, mental and social development
12/2015 to 09/2017
Administration Automation Assistant US Securities & Exchange Commission Denver, CO
  • Main travel arranger for 40+ employees located in the Denver Regional Office.
  • Served as the point of contact for staff questions relating to travel policies, procedures, and reimbursement.
  • Conducted routine audits on travel expenditures and the verification of correct accounting code allotments.
  • Maintenance and organization of personnel files and other human resource records.
  • Assisted senior staff and supervisors in developing and coordinating routine reports, preparation of memos, staff actions, correspondence and other related actions.
  • Conducted monthly transit benefit audits and annual transit renewal procedures for all Denver regional employees.
  • Frequently audited employee timesheets and schedules to confirm accuracy according to human resource policies.
  • Analyzed various administrative budget trends and communicated with Home Office (D.C.) regarding regional office budget allotments.
  • Maintained, updated, and reviewed records regarding Denver Regional travel and administrative budget.
10/2014 to 04/2015
Social Services Discharge Planner Riverview Rehabilitation Boise, ID
  • Managed social services program for a 30 patient acute care rehabilitation facility.
  • Managed all patient discharge paperwork between in house physician, primary care physician, and home health therapists. 
  • Assisted patients with navigating Medicare system. 
  • Facilitated weekly care conferences between patient, director of nursing, director of therapy, physical therapist, occupational therapist and family.
  • Conducted weekly psychotropic tracking, patient progress notes, and social service assessments. 
  • Designed and implemented activities program with mission to promote patient physical, mental, and social activity during recovery.
  • Supervised direct care staff who conducted daily activities.
  • Lead Marketer for facility admittance and discharge planning.
  • Interviewed and evaluated clients, including conducting safety and risk assessments.
  • Referred clients to social services agencies.
  • Coordinated patient care from pre-admission to post-discharge follow-up.
  • Spearheaded and conducted community outreach efforts.
Education
B.A. Degree: Relational/Organizational Communication Boise State University
GPA: 3.4
05/2014 05/2014
B.A Certificate Mediation and Dispute Resolution
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Professional Summary
An experienced and dedicated supply management specialist seeking a position to utilize my training and experience in logistics operations and a variety of warehouse sections such as: storage, receiving, issue and turn-in. Exceptionally hard worker, well-versed in supply and inventory management and focused on applying 8 years of military logistics management experience to gain employment in the civilian sector.
Skills
Work History
May 2016-November 2016 Human Resource Clerk
  • HSC 209th ASB, 25th CAB - Wheeler Army Airfield Hours 6:30am to 6:00pm Provides information and regulates the flow of customer traffic and phone calls.
  • Provides general clerical support services, such as data entry, filing, copying, and providing information about the office, its functions and standard operating procedures.
  • Uses independent initiative, knowledge and decision making while representing the service in highly sensitive/private situations.
October 2013-May 2016 Equipment Recorder & Parts Supervisor
  • HSC 209th ASB - Schofield Barracks, HI Hours 6:30am to 6:00pm Demonstrated a strong ability to communicate orally and provide quality interpretation to members in understandable terms.
  • Executed effectively by demonstrating the ability to identify and reconcile minor and major discrepancies related to ordering supplies, tracking supplies, and supply receipts.
  • Gathered and analyzed data for studies and reports and made recommendations to superiors based on findings.
  • Drafted and edited written materials including agendas for unit meetings which helped increase operational readiness by 60%.
August 2015-December 2015 Sustainment Automation Management Supervisor | US ARMY
  • HSC 209th ASB, 25th CAB Hours 6:30am to 5:00pm Provided computer support with Standard Army Maintenance System-1E (SAMS-1E) , Unit Level Logistics- Ground (ULLS-G), and Very Small Aperture Terminals issues (VSAT'S) for the entire 25th Combat Aviation Brigade.
  • Fixed operator/and non-operator issues dealing with Standard Army Maintenance System (SAMS-1E), Unit Level Logistics-Ground (ULLS-G), Property Book Unit Supply Enhanced (PBUSE), and Very Small Aperture Terminals (VSAT's).
June 2010-October 2013 Material Control & Accounting Supervisor
  • HSC 209th ASB - Wheeler Army AirField Hours 6:30am to 6pm Logistics & Distribution: received and separated incoming supplies, processed supplies for distribution to the whole 25th Combat Aviation Brigade, received and prepared excess and repairable used parts for reshipment and general reporting and stock control functions.
  • Coordinated the consolidation of class 9 repair parts, turn-in of excess parts and received class 9 repair parts.
  • Ensured application of special procedures for handling, storing, packaging and shipping retrograde material.
  • Material control & accounting provided support for over 200 customers for daily operations.
  • Managed operations and accountability of Authorized Stockage List (ASL) of 4,879 lines valued at $89 million dollars.
  • Processed, received and issued, stored and turned-in parts daily.
  • Conducted 10% inventory monthly, conducted 100% inventory quarterly.
  • Maintained adequate stock of supplies.
  • Supervised Storage, Issue, and Receiving section throughout a multiclass warehouse.
  • Supervised and coached five new soldiers every six months to meet the demands of daily operations.
June 2008-June 2010 Prescribe Load List Clerk
  • Camp Humphreys, South Korea Hours 6:30am to 6:00pm Ensured application of special procedures for handling, storing, stocking, packaging and shipping retrograde material.
  • Maintained 100% accountability of assigned equipment valued in excess of $1 million dollars, resulting in zero losses.
  • Established and maintained stock records and other documents such as inventory, material control, accounting and supply reports.
Education
BBA American Military University - West Virgina (online) Coursework in Supply Chain Management
Additional Information
  • ADDITIONAL INFORMATION EDUCATION, TRAINING AND AWARDS PROFESSION AND PERSONAL VALUE OFFERED
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Career Focus

Strong planner who readily adapts to change, works independently and able to juggle multiple priorities. Seeking a position as Office Assistant at a leading  tech company .

Education
2004
Associate of Occupational Studies Degree: Medical Technology IntelliTec College Grand Junction, CO GPA: GPA: 4.0
Experience
    08/2015 to Current
    Test Coordinator Southwestern Surgery Associates Tucson, Arizona
    • Proficient in Microsoft Office, Nextgen Software and operating office equipment.
    • Answer calls and queries, mediated with medical staff and surgeons.
    • Manage multiple tests with accuracy and proficiency.
    • Gather information for accurate testing and obtain authorization for outpatient services.
    • Coordinate and schedule patient's tests.
    • Order any labs requested by the facility.
    • Document  all  patient calls and accurately chart test information, while maintaining the highest level of patient confidentiality.
    • Assist with company projects and run errands as needed.
    01/2012
    Medical Office Assistant Southwestern Surgery Associates Tucson, Arizona
    • Served as a key staff member in a busy surgical practice.
    • Assisted physicians with patient care, clerical, environmental and organizational tasks.
    • Prepared patients for exams and minor surgeries.
    • Collected specimens and processed for lab collection, sterilized instruments and managed medical equipment quality controls.
    • Called in prescriptions and other calls pertaining to patients.
    • Scheduled equipment maintenance and ordered supplies while carrying out inventory control.
    • Ensured optimal patient care and smooth daily functions of clinic.
    04/2011 to 11/2011
    Medical Office Assistant Dove Creek Community Health Clinic Dove Creek, Colorado
    • Demonstrated proficiency in taking patient medical histories, vital signs, as well as performing venipunctures, injections and ancillary tests in a busy Community Clinic.
    • Assisted Doctors with physicals and minor surgeries.
    • Prepared exam and emergency room with necessary instruments needed.
    • Ensured optimal patient care and a sanitary, well organized workplace.
    09/2005 to 01/2011
    Business Owner Crystal's Daycare Tucson, Arizona
    • As the sole proprietor of a licensed daycare located on a military base, I adhered to regulations and guidelines established by the Department of Defense, Child Adult Food Program, and the Department of Public Health, Fire and Safety.
    • Provided a healthy, safe, and stimulating environment for young children.
    • Individualized developmental activities and improvement plans for the children under my care.
    • Planned and prepared nutritional meals based on guidelines.
    • Maintained and organized business records that were needed to file appropriate business tax returns as well as the records on my children as required by the USAF.
    Special Distinctions
    • CPR Certified
    • Member of the National Vocational-Technical Honor Society
    • Recognized and awarded by American Red Cross as an Angel Among Us
    • Phlebotomy Technician Certification
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    Professional Summary
    PROFILE SUMMARY Highly qualified, tenacious and well-accomplished professional with over 11+ years' experience in System administration,  Implementing Enterprise Network and  Network security. Responsible for ensuring a network's good functioning and security. Demonstrate proven expertise in installing and maintaining computer networks, reducing network downtime, implementing disaster recovery strategies, and monitoring suspect activity. Possessing effective organizational skills and excellent working knowledge of networking and system administration technologies and having a commitment to keep up to date with the latest developments. Experienced in providing motivation, guidance and an up to date networking consultancy service to both colleagues and clients.
    Skills
    • Operating Systems:  Linux, Microsoft, Unix Variants, AWS
    • Vendor Management for purchase and maintenance contracts
    • Routers & Switches: Cisco all series, Alcatel 7750,7450, Juniper etc.
    • Security: IOS Based Firewall, Access Control Lists, Tacacs+, VPN, IPSec VPN, Layer 3 Security and Layer 2 Security
    • Excellent problem-solving abilities
    • Network maintenance
    • System backups
    • Data backup,and data retrieval
    • Technical specifications creation
    • Switching: VLAN, VTP, DTP, Ether Channels, HSRP, VRRP, GLBP, L3 Switching STP, MSTP, Private Vlans, OTV, VDCs
    • Routing: BGP, OSPF, IS-IS, EIGRP, RIP, NSF, NSR
    • IPv6: Designing and deploying IPv6 for SP based Networks.
    • Security: Cisco ASA, ASAx, Check point Firewalls,  Sonicawall
    • Wireless Network Configuration (Cisco WLC 4402)
    Accomplishments
    • Efficiently managing Networks, Servers, network security and storage solutions.
    • Experience in configuring secured networks using Cisco ISE, ASA, Palo Alto and other vendor firewalls.
    • Good hands on O/S like Linux and other Unix variants and Microsoft servers.
    • Worked on VMware ESXi 5.5,6,6.5 virtualized networks.
    • Vast knowledge in configuring Routing protocols like OSPF, IS-IS, BGP.
    • Worked on Router 2800 to 9K series and all network devices like IDS, Load balancers, and security devices.
    • Working knowledge of AWS and other cloud services.
    • Experience in planning, designing and implementing large-scale networks like MPLS Core, Enterprise Networks, and IPv6.
    • Backed by solid credentials including renowned industry certifications, cross-platform expertise.
    • Responsible for analyzing, designing, installing, configuring, maintaining, repairing of network infrastructure and application components and supporting of high-speed LAN/WAN network in a Cisco environment.
    Work History
    Network Test Engineer 11/2017 to Current
    NBN ( National Broadband Network ) Melbourne, VIC
    • Configuring and testing end-to-end integration using layer2 network services.
    • Implementing and testing L2 VPN technologies like VPLS, Epipe, L2 QoS, SDP, LSPs.
    • Network security policies on Cisco 5540x firewalls.
    • Configuring and testing ENNI to INNI, MPLS LSP paths, and tunnels and provide optimum connectivity to broadband clients of the Access Seekers.
    • Working closely with Customer Teams in integrating and expanding their IP network for data expansion.
    • Worked on Cisco ASR 9k series, Alcatel 7750, 7450, Cisco ASR 9010, 6500 Devices.
    • Usage of test tools like SolarWinds, Spirent, Wireshark.
    • Worked in Alcatel SAM 5620 EMS system for node management, service provisioning, and statistics collection.
    • Worked closely with TAC and vendor support teams for design optimization and defects & issue resolutions.
    Senior Network and System Administration 01/2010 to 10/2017
    Netmax Technologies Pvt ltd Chandigarh, Chandigarh
    • Install, Configure and Manage IBM, HP, and other vendor servers, storage, and up-gradation.
    • Maintaining O/S like Linux, Microsoft Servers, Solaris. Updating service packs and security patches.
    • Working with the architecture/design team, analyzing new solution requirements, testing processes, Migration process, analyzing new requirements, Designing customer networks.
    • Implementing Security policies and network-based Intrusion preventions systems using Cisco, Checkpoint, Sonicwall and other vendor solutions. 
    • Worked on medium to service provider core routers of Cisco, Alcatel like Cisco 2900,3900,7k,9k Series Alcatel 7450,7750.
    • Designing and Implementing MPLS VPNs, (Layer 2 and Layer 3).
    • Layer 2 Ethernet Link Aggregation (LACP, PAgP, Ether channel and chassis bases ether channels).
    • Packet analysis and applying network and security policies to improve network performance.
    Network Technician / Network Administrator 01/2005 to 12/2009
    Hnh Technologists Private Limited chandigarh, Chandigarh
    • Being an HP service provider, Installed HP enterprise level servers and desktops on the client side.
    • Worked on implementation of LAN/WAN devices. Provided hardware & O/S server support to clients on Microsoft, UNIX, and Linux.
    • Implemented hardware firewalls, data recovery, o/s patching and other network related tasks. Experience in configuring Cisco 2500, 2600 series routers, Cisco 1900, 2900 series switches.
    Education
    Post Graduate Diploma in I.T.: I.T 2001 Sikkim Manipal University Education - Gangtok, SK, India
    3 Years Diploma in Electronics and Communication: Electronics and Communication Engineering 1 Govt. Polytechnic College - Batala, India
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    Summary
    Skilled infrastructure/Cloud enthusiast with focus on Automation and Reliability. A decade of experience in administering Systems, Database, Middleware, oracle EPM and underlying infrastructures. Certified Chef Developer Lead with 3 years of experience automating infrastructures in alignment with DevOps principles. 
    Skills
    DevOps Toolset: 
    • Chef 
    • Terraform
    • Git
    • Splunk
    • Confluence
    • JIRA
    • Vagrant
    • Docker
    • Jenkins
    ​​
    Operating Systems:
    • Linux
    • Windows
      ​
    Database/Middleware:
    • MariaDB
    • MySQL
    • SQL Server
    • Oracle
    • Weblogic
    • Hyperion (EPM Suite)
    • Apache​​
    Programming/Scripting:
    • Python
    • Ruby
    • Bash
    Cloud:
    • OpenStack
    • AWS
    Experience
    Advisor, Automation Engineering
    Woonsocket, RI
    CVS Health / Jan 2016
    - Led Database Build Automation effort to automate MariaDB and SQL Server Database builds in VMWare and Openstack Cloud environments.
    - Worked on Middleware Build Automation 
    - Patch automation
    - Linux Build Automation
    - Automating deployment of splunk agents
    - Cloud server provisioning with Terraform 
    - Jenkins pipleline
    - Git for Code repository
    - Confluence documentation
    - Test automation code in virtual environments and with testing tools such as Test Kitchen and Chef Spec

    Advisor, Hyperion/Database Infrastructure
    Woonsocket, RI
    CVS Health/ Jun 2010 to Jan 2016
    - Hyperion
    - Weblogic
    - Oracle
    - SQL Server
    - MariaDB
    • Experience in Leading Oracle EPM Infrastructure team with overall maintenance of Oracle EPM Infrastructure at CVS.
    • Experience in working and coordinating with Business customers in resolving their day-to-day infrastructure issues.
    • Installation, Configuration and Overall Maintenance of Oracle EPM 11.1.2.x and Hyperion System 9 environments which includes Hyperion Planning, Hyperion Financial Management, Foundation services, Financial Reporting, FDM, FDMEE, Essbase Studio and Smart View.
    • Install and Configure Oracle EPM 11.1.2.3 Infrastructure with Weblogic Load balancing and High Availability. 
    • Maintained Hyperion Applications on a distributed Environment with RHEL 5/6 and Windows Server 2008 as Operating Systems.
    • Implemented Single Sign On for Hyperion Applications using SiteMinder. 
    • Worked on Weblogic 11g tuning to enhance the Application performance running on a Weblogic cluster. 
    • Installed VeriSign SSL certificates for OHS to enable SSL at the WebTier for EPM 11.1.2.x Infrastructure. 
    • Upgraded Hyperion Planning environments from version 11.1.2.0 to 11.1.2.3 and Hyperion Planning 9.3.3 to 11.1.2.1 
    • Worked on Oracle Database Administration tasks as they related to Oracle EPM which includes backup/restore, data migrations and DB objects maintenance. 
    • Installed and Configured Oracle Data Integrator 11g. ·       Performed Application migrations across the environments using LCM.
    • Performed Hyperion application migrations across the Environments for Hyperion 9.x applications, Security set-up and ongoing support.
    • Performed Unit testing for both break/fix and maintenance/minor enhancements.
    • Coordinated Disaster Recovery Planning and Capacity Planning for HFM and Hyperoin Planning applications.
    • Applied software patches to resolve the issues encountered by Oracle EPM 11.1.2.x and Hyperion system 9 bugs.
    • Created and maintained batch – jobs (UNIX and Windows) which automate Backup/Restore, Data Loads, Calculation and developed scripts for automation of services start up and stop up. 
    • Tuned Essbase for optimal performance, data retrieval and calculation.
    • Provided oversight of the technical migration of the code and configuration in Hyperion Planning Environment.
    • Coordinated in End-user training and developed appropriate Training materials
    • Troubleshoot and resolve any Hyperion System related Issues.    
    Hyperion Infrastructure Consultant
    Asburn, VA
    Dimension Consulting Inc/ Aug 2008 to May 2010 Experience in Leading Oracle EPM Infrastructure team with overall maintenance of Oracle EPM Infrastructure at CVS.Experience in working and coordinating with Business customers in resolving their day-to-day infrastructure issues.Installation, Configuration and Overall Maintenance of Oracle EPM 11.1.2.x and Hyperion System 9 environments which includes Hyperion Planning, Hyperion Financial Management, Foundation services, Financial Reporting, FDM, FDMEE, Essbase Studio and Smart View.Install and Configure Oracle EPM 11.1.2.3 Infrastructure with Weblogic Load balancing and High Availability.     Maintained Hyperion Applications on a distributed Environment with RHEL 5/6 and Windows Server 2008 as Operating Systems.Implemented Single Sign On for Hyperion Applications using SiteMinder. Worked on Weblogic 11g tuning to enhance the Application performance running on a Weblogic cluster. Installed VeriSign SSL certificates for OHS to enable SSL at the WebTier for EPM 11.1.2.x Infrastructure. Upgraded Hyperion Planning environments from version 11.1.2.0 to 11.1.2.3 and Hyperion Planning 9.3.3 to 11.1.2.1 Worked on Oracle Database Administration tasks as they related to Oracle EPM which includes backup/restore, data migrations and DB objects maintenance. Installed and Configured Oracle Data Integrator 11g. ·       Performed Application migrations across the environments using LCM.Performed Hyperion application migrations across the Environments for Hyperion 9.x applications, Security set-up and ongoing support.Performed Unit testing for both break/fix and maintenance/minor enhancements.Coordinated Disaster Recovery Planning and Capacity Planning for HFM and Hyperoin Planning applications.Applied software patches to resolve the issues encountered by Oracle EPM 11.1.2.x and Hyperion system 9 bugs.Created and maintained batch – jobs (UNIX and Windows) which automate Backup/Restore, Data Loads, Calculation and developed scripts for automation of services start up and stop up. Tuned Essbase for optimal performance, data retrieval and calculation.Provided oversight of the technical migration of the code and configuration in Hyperion Planning Environment.Coordinated in End-user training and developed appropriate Training materialsTroubleshoot and resolve any Hyperion System related Issues.    
    Education and Training
    Master of Science: Information Systems Texas A&M International University 2008 Laredo, TX, United States
    Bachelor of Technology: Computer Science and Engineering Jawaharlal Nehru Technological University 2006 Hyderabad, Telangana, India
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    Summary
    Experienced Software Test Engineer with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
    Skills
    • Agile Methodology Scrum, Kanban
    • Software Development Life Cycle
    • Training and development​​
    • Client-focused
    • Results-oriented
    • Quick learner
    Experience
    02/2013 to 03/2016
    Lead Software Analyst Mystic Media Productions Worked with all clients providing new design ideas. Daily debugging of all new project builds. Submitting QA reports with root cause analysis to reproduce errors in various code sets.  Experience using Linux/Unix with scripting language (python, csh, perl, etc.) Experience building SQL queries. Experience with and understanding of the software testing standard concepts, such as requirements verification, configuration management, and unit testing through acceptance testing. Experience test automation tool and/or frameworks, Selenium, Postman, Jmeter, SoapUI, etc.
    04/2009 to 02/2012
    Lead Software & Data Analyst USC Institute for Creative Technologies Los Angeles, CA
    Assists in developmental and operational testing of internal and external customer systems. Interfaces between instrumentation engineers and test customers to ensure that parametric data required is available for test data analysis and accurately reflects the system configuration and operational characteristics.  Working with QA department and design team on VR & simulation software. Debugged code for all projects.  Compiled data based on each version of the software being developed.  Proficient with Jira, issue, & bug tracking.
    05/2005 to 02/2008
    Software Design QA Disney Interactive Studios Los Angeles, CA Worked closely with the QA department, producers, programmers, and design team providing essential feedback on all aspects of the software being developed. Worked internationally in the United Kingdom to help meet project's deadline. Proficient with Database Q/A tools.  Applies test methodology, engineering and product knowledge in the design of tests and testing strategies for the analysis and certification of products. Plans and conducts the analysis, inspection, design, test, and/or integration to assure the quality for large and complex projects. Performs quality engineering reviews of design documentation for compliance with stated requirements.
    05/2000 to 03/2005
    Software Test Engineer Sony Interactive Entertainment San Mateo, CA Worked closely with the FPQA department, producers, programmers, and design teams providing essential feedback on all aspects of the software being developed. Debugged on build & disc providing critical crash information to the programmers. Designed test plans, test cases, and other documents to help the QA department. Communicated QA reports for the project leads. Conducted tests during the different phases of development. Proficient with Test Track Pro, FPQA DTS, & DevTrack.
    Education and Training
    • Professional development in SCRUM Master.
    • Professional development in Sony Test Analyst.
    • Excellent mathematical, communication, & problem solving skills.
    • Python, SQL and/or csh
    • Familiarity with RedMine and Confluence
    • Experience in automating processes using design, implementation and testing of scriptsExperience with DevOps/Agile/Scrum
    • Working knowledge of software configuration management and issue tracking tools
    • Basic technical understanding of Object-Oriented Programing (C,C++,Java,etc.), Databases (Oracle/MySQL), SysML/UML modeling languages, and MathLab
    • Ability to develop test cases and execute manual test case procedures utilizing TestRailAbility to complete detailed, accurate work under time pressure
    • Strong written and oral communication skills
    This resume is created in 7 minutes.
    Professional Summary

    Call      Center  Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Friendly Sales Associate adept at working in diverse retail and customer service  environments. Qualified software engineer  with [Number] years in fast-paced customer service and call center environments. Personable and professional under pressure. Motivated customer service specialist with over [number] years retail experience in a fast-paced, team-based environment.

    Skills
    • Creative problem solver
    • Exceptional communication skills
    • MS Windows proficient
    • Quick learner
    • Strong client relations
    • Floor set design expertise
    • Training development aptitude
    • Local/state health laws knowledge
    • Shipping and receiving professional
    • Proficient in cash management
    • Cash flow management
    • Strategic sales knowledge
    Work History
    Customer Service Representative, 01/2017 to Current
    Health Land Spa & Massage, Asoke San Andreas, CA
    • Dedicated to continuously improving sales abilities and product knowledge.
    Automation, 02/2016 to 01/2017
    Microsoft Store - Fifth Avenue new york, NY
    • Answered an average of [Number] calls per day by addressing customer inquiries, solving problems and providing new product information.
    • Greeted customers entering the store to ascertain what each customer wanted or needed.
    • Described product to customers and accurately explained details and care of merchandise.
    • Earned management trust by serving as key holder, responsibly opening and closing store.
    • Politely assisted customers in person and via telephone.
    • Communicated with vendors regarding back order availability, future inventory and special orders.
    • Successfully acquired an average of [Number ] new customers per month, generating a [Number] % growth in revenue.
    • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
    • Answered product questions with up-to-date knowledge of sales and store promotions.
    • Implemented marketing strategies which resulted in [Number] % growth of customer base.
    • Served as the main liaison between customers, management and sales team.
    • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
    • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
    • Directed calls to appropriate individuals and departments.
    Education
    High School Diploma Mitcham - Mitcham, England, United Kingdom
    Accomplishments
    • Worked directly with [Departments, clients, management] to [Decisive action].
    • Collaborated with team of [Number] in the development of [Project name].
    • Increased sales [Number]% over [Timeframe].
    • Followed up and kept track of expected orders from court and correspondence from opposing attorneys.
    • Supervised team of [Number] staff members.
    • Used Microsoft Excel to develop inventory tracking spreadsheets.
    Affiliations
    • Member, [Professional Organization Name], [Year] to Current
    Certifications
    • Certified Protection Officer (CPO)
    • Member Institute of Logistics and Transport (MILT)
    • Certified Management Accountant (CMA) by Institute of Management Accountants (IMA)