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In my previous professions I have gained many skills in my experience as a Security Officer, Detention Officer, and consumer service employee. I am driven, disciplined, dependable, committed, hands-on, and hardworking all while maintaining an energetic and positive attitude. I strive to be an accomplished employee and share the enthusiasm of the company. As a self-motivated individual I keep focus on any task assigned to me and not afraid to take initiative. As a Detention Officer I have gained experience to where I have been placed as a second-in-command officer assisting my detention sergeant. When my sergeant is absent I take on the role as the supervisor.
As a Detention Officer I supervised and performed work concerned with correctional treatment, supervision, and custody of inmates. My primary responsibility is guiding inmate conduct, supervise work details, carry out plans for the correctional treatment and modifications of attitudes of inmates, instructing and counseling inmates on institutional and personal problems while ensuring custody safety and well being of inmates.
-Studied and applied Policies and Procedures
-Logged-in inmate property when inmates enter the facility (money, jewelry, extra
-Entered inmate personal information and offense charge in computers
-Gave inmate charge and bond amount information to Bail Bond Companies
-Organized paper work and logged in daily activities such as
-Wright and review officer incident reports
-Cell searches, shakedowns, pat downs
-Chain-up inmates for court, cell movement, and transports
-Transported inmates to other correctional facilities
-Inmate and Officer Relations (communication, problem solving)
-Surveillance and radio communication
-Serve breakfast, lunch, and dinner to inmates
-Maintained security and safety of inmates, officers, and public
Basic Taser and O.C. pepper spray training
Weapon Retention, use of force, and defense tactics
Texas Commission of Jail standards (jail school)
Mental Health and Mental Retardation
Basic Firearms training
- Math Essentials Fall 2010
- Human Relations Fall 2012
- Principles in Marketing
- Principles in Business
13 Hours of College
To obtain a full-time position within an organization that can benefit from several years of progressive operations and management experience.
Cash Register, Directing, Documentation, E-mail, Fax, Human Resource Manager, Insurance, Inventory, Inventory Management, Managing, Excel, Microsoft Office, Outlook, PowerPoint, Microsoft Word, Works, Processes Selling, Sales, Supervisor, Phone, Transportation, Troubleshooting, Typing,
Maintained and enforced a safe and clean working environment at all times. Supervise employees and make sure the packaging is done right. Keep employees up to date on any packaging changes. Minimize damages. Create spreadsheets for tracking packaging supplies, changes and cost. Handle all packaging needs.
Advises military and DOD civilians of their entitlements for shipment of personal property and passenger travel and prepares the necessary documentation. Requests and coordinates transport capability to meet a movement mission. Marks and labels cargo and freight shipments in accordance with regulatory requirements. Documents and inventories freight, cargo, and material shipments of all types; operates automated data terminal equipment to prepare movement documentation or related correspondence. Arranges documentation and reports for follow-up or response to tracer actions. Prepares transportation movements documents and related forms for the type of shipment and mode of travel. Performs office duties such as posting regulations, files maintenance, and routine office correspondence.
Select and carefully package products to fulfill customers orders.
Perform basic installations, disconnects and service changes for residential customers. Perform basic troubleshooting and repair for services from tap to customer premises equipment. (CPE).
Responsible for collecting, posting and managing account payments.
Responsible for submitting claims and following up with insurance companies.Handling and overseeing all the day-to-day processes that are carried out in the store, manages the product inventory, salespersons, goods for display, sales, etc. Selling of Durable Medical Equipment, lots of interaction with customers. Proficient in Microsoft Word, Works, Excel, and Power Point.
Respond to customer inquiries and problems by providing information or directing. Requests to others who can supply the necessary information or service. Working with phone, fax, or e-mail.
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
Compare merchandise invoices to items actually received to ensure that shipments are correct. Take inventory or examine merchandise to identify items to be reordered or replenished. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.