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Professional Summary

Responsible care giver with over 5 years' experience in retail environments.

Experienced retail professional with several-year history of training and leading teams of cashiers in high-volume environments.

Detail-oriented and organized with excellent time management ability.

Talented Head Cashier with more than 3 years of progressive retail experience. History of exceeding sales and service quotas.

Results-oriented Head Cashier with years' experience.

Proactive, motivated and outgoing with strengths in team leadership, project management and customer service. Seeking admission to management program in corporate environment.

Friendly Head Cashier experienced in leading large teams with exceptional skill as a trainer, leader and project manager. Head Cashier skilled at increasing team performance and improving customer satisfaction.

Successful track record in challenging, dynamic environments. Proficient manager and leader with strong communication, interpersonal and planning abilities.

Skills
  • Customer relations expertise
  • Flexible schedule
  • Interpersonal ability
  • Reliability
  • Multi-tasking skill
  • Team leadership
  • Time management strength
  • Payment processing
  • Stock management
  • Store opening/closing procedures
Work History
CNA 02/2016 to 03/2016
ANGEL TOUCH HOME CARE FREDICK ROAD
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Maintained a clean, healthy and safe environment.
  • Helped residents programming goals and increase their independence.
  • Educated patients and families about infant care, preparation of healthy meals, independent living and adaptation to disability or illness.

CASHIER 11/2015 to 01/2016
TARGET STORE DOBBIN ROAD
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Answer customers' question about merchandise and advice customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchase.
  • Pack customer purchasers in bags or cartons.


COMPUTER OPERATOR 11/2012 to 03/2015
UNIVERSITY OF IBADAN IBADAN
  • Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption.
  • Monitored system logs for all company computers and devices to maximize up time.
  • Defined security requirements for computer systems, including mainframe, workstations and personal computers.

CARE ASSISTANT 07/2007 to 09/2010
HOME CARE CENTER IBADAN
  • Maintained a clean, healthy and safe environment.
  • Educated patients and families about infant care, preparation of healthy meals, independent living and adaptation to disability or illness.
  • Record and maintain patients information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.
  • Accompany patients to and from wards for medical or dental treatments, shopping trips, or religious or recreational events.

CASHIER 04/2005 to 10/2006
SHOP RITE IBADAN
  • Oversaw team of (more than 20) cashiers and service staff.
  • Encouraged development of new cashiers with positive reinforcement.
  • Review cashiers performances and give appreciation gift to encourage others.
  • Give attention to customers and cashiers relationship.

Education
Associate of Arts: PUBLIC ADMINISTRATION 2007 THE POLYTECHNIC OF IBADAN - IBADAN
  • Coursework in English, Mathematics and Hospitality
  • Trained in Sales, Financial Administration and Microsoft Office programs
Associate of Science: WORD PROCESSING AND DESKTOP PUBLISHING 2005 UNIVERSITY OF IBADAN - IBADAN
High School Diploma: 2004 FCHS - ONDO
GED: 2001 NABTEB - IKPOBA-HILL BENIN
Accomplishments
  • Trained several new hires on sales and service techniques.
  • Oversaw over 20 junior employees.
  • Earned “best staff” award for hard work and diligence act.
  • Given care to patients with different challenges and make them feel equal and valuable.

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OBJECTIVE
Seeking a position that would utilize my existing skills and further my career advancement.  With 17 years of experience in the healthcare field in the long term care setting, I would be a great asset to your company.
Education and Training
1996
Telecommunication Morgan State University Baltimore, MD, USA
1993
Associate of Arts: Music and Video Business Art Institute Of Philadelphia Philadelphia, PA
Skill Highlights
  • Proven patience and self-discipline
  • Staffing management ability
  • Conflict resolution
  • Patient-oriented
  • HIPAA compliance
  • Critical thinking proficiency
  • Problem resolution ability
  • Flow sheet charting skillfulness
  • Data entry
  • Documentation
  • Code of Conduct
SKILLS/ TRAINING
03/2007 to 01/2017
Medical Records Print Technician/ Forms Supplier Woodhaven Pharmacy /Remedi Seniorcare Baltimore, MD My job duties consist of scanning incoming manifest documentation of drug medication deliveries orders and consolidated diverse medical records. Obtained information by contacting appropriate personnel or patients.  Maintained complete confidentiality in accordance with organization and legal requirements. I would also box and retrieve and archive medical records to send off to Iron Mountain facilities. Order and handle incoming inventory supplies lifting 50 to 100 pounds and store in warehouse.
06/2000 to 03/2007
Computer Printing Technician/ Medical records Omnicare / Neighborcare Pharmacy Annapolis Junction, MD My job duties consist of printing medical monthly orders forms for our nursing home clients using the RS6000.  The particular forms are physician order, psychotic behavioral, and nursing flow sheets.  My other duties includes data entry, generating and printing medical request reports, maintaining daily backup tapes, handling telephone customer service, and printing numerous pharmacy bills.
03/1999 to 05/2000
MIS System Operator Patuxent Publishing Company Columbia, MD My job duties consist of data entry, printing and distributing reports, providing system backup and tape library maintenance for the operating system.  Also, contact with hardware maintenance vendors and purchasing manager regarding supplies and forms.  Transferring file from AS/400 operations required.
06/1996 to 03/1999
Mail Clerk / Computer Operator Columbia National Inc. Columbia, MD Provide operational support for the data center.  Work mainly with an IBM AS/400 running nightly backups, data entry, create database tapes, inventory onsite and offsite tapes using CL commands.  Provide telephone support to users and order supplies for the data center.  Generating and print checks and report for each corporate department.  All other AS/400 operations required.

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Summary
An experience IT professional with over 20 years of experience skilled in monitoring and maintaining operation of PC's and servers. Expert and highly familiar with a wide variety of operating system softwares. 
Skills & Knowledge
  • Experience with Network Operations.
  • UNISYS NX/LX SERIES/Corporate PC Server environment.
  • IT security policies
  • Knowledge of Product Lifecycle Management (PLM)
  • Network Assets/Software Hardware.
  • Network configuration and support
  • CPU, RAM and hard drive performance testing
  • Hardware and software upgrade planning
Experience
Harris Corporation September 1980 to July 2011 Network Control Technician/Network Operations
Melbourne, FL
  • Analyzed software, hardware and network systems for various transmission systems.
  • Monitor and maintain operation of NetBoss, NetIQ, Spectrum, AutoSys networks. 
  • Managed all switches, routers, firewalls.
  • Served as a migration trainer for new employees entering the company.
  • Assisted in the development of software program called Biasmonitor. 
The University Of Memphis March 1975 to May 1980 Computer Operator
Memphis, TN
  • Monitor and maintain operation of two Xerox Sigma 9 computers.
  • Acted as primary contact for computer hardware and software problems, as well as network emergencies.
  • Responded to all client requests for technical support. 
Education
State Technical Insitute 1973 Associate of Applied Science: Computer Science Memphis, TN
  • Computer Programming Diploma

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Professional Summary
Knowledgeable computer operator skilled in data collection, analysis and management. Works well under pressure and consistently meets deadlines and targets while delivering high quality work. Experienced and committed to maintaining cutting edge technical skills and up-to-date industry knowledge.
Skills
  • Data management
  • Troubleshooting and debugging
  • Windows XP proficiency
  • Linux and Unix expert
  • Microsoft Team System
  • JavaScript
  • Advanced knowledge of C and C++
  • High accuracy
  • Data management
  • Microsoft Certified Desktop Support Technician (MCDST)
  • Front-end web languages
  • Flash and ActionScript
  • API design knowledge
  • Security expert
Work History
Senior Computer Operator 01/2013 to Current
Scholastic Inc Jefferson City, Missouri, United States

  • Oversaw the daily performance of computer systems.
  • Referred major hardware and software problems and defective products to vendors or technicians for service.
  • Evaluated and conducted technical and functional research and analysis.
  • Prepared detailed technical design specifications for programs.
  • Implemented and administered advanced Microsoft technologies.
  • Applied performance tuning techniques.
  • Collaborated with other offices and territories to plan and implement new technology.
  • Reviewed technical documentation and procedures.
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
  • Provided on-call support for critical issues.
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Managed call flow and responded to technical support needs of customers.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
  • Supervised and provided direction for six technical direct reports regarding network activities.
  • Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
  • Visually inspected temperature sensors to maintain health of servers and network devices.
  • Reviewed logs for all networking devices for unresolved abnormalities and problems.
  • Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.
  • Communicated with vendors to resolve network outages and periods of reduced performance.
  • Upgraded and expanded network systems and their components.
  • Implemented client training (business and technical) and supervised software integration on client's website.
  • Investigated equipment failures to diagnose faulty operation and made appropriate maintenance recommendations.
  • Specified system components and directed product modifications to ensure conformance with engineering design and performance specifications.
  • Completed project mechanical design while providing technical solutions feedback.
  • Recommended design modifications to eliminate machine and system malfunctions.
  • Provided client support on system operation and troubleshooting.
  • Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Assistant Lab Manager Intern 08/2012 to 06/2013
Lincoln University Jefferson City, Missouri
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Organized and attended meetings, including compiling all documents and reports ahead of time.
  • Provide research support within the manufacturing industry.
  • Support quantitative work with data sets.
  • Assist within control design, implementation and integration.
  • Perform validation and testing of engineering models to ensure adequacy and reformulate models as necessary.
  • Offer a thorough understanding of analysis and calibration of equipment, establishing conditions and preparing reports.
  • Efficiently work with all associated technology and software applications.
  • Conduct an extensive design of experiments to target variables of interest.
  • Established compatibility with third party software products by developing program for modification and integration.
  • Provided methodologies for object-oriented software development and efficient database design.
Admistrative Assistant 01/2003 to 12/2007
I-KAY Commercial Ltd. Kano, Nigeria

  • Provided feedback to all departments on brand consistency in outbound communications.
  • Conducted market and public opinion research related to company's reputation and positioning among key stakeholder audiences.
  • Represented the organization to customers, the public, government officials and other external sources.
  • Created alternative business plans to improve customer relationships.
  • Developed new business opportunities by effectively communicating product lines to leading international corporations.
  • Researched clients' business issues and goals to offer appropriate solutions.
  • Established project control procedures such as project forecasts and cash flow projections.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Contacted location managers and department supervisors to assess requirements.
  • Documented business processes and analyzed procedures to see that they would meet changing business needs.
  • Developed start-up and scaling cost estimates for business plans proposed to venture capital firms.
  • Maintained computer and physical filing systems.
  • Sourced vendors for special project needs and negotiated contracts.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Leveraged advanced skills and training to support operational needs of multiple departments.
  • Met challenging quotas for productivity and accuracy of work.
Education
Completed 118 credits towards a Bachelors of Science: Computer Information Systems Lincoln University - Jefferson City, Missouri
Skilled Diploma in : Computer and Networking Maintenance 2007 Institute of Infromation Technology - Kano, Nigetia
Certificate: Online Forex Trading 2007 Institute of Infromation Technology - Kano, Nigeria
Accomplishments

  • Highly-motivated Community volunteer teacher, creating a computer awareness and education program for school children in Kano, Nigeria.