Computer Support Technician resume examples

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Skillful Computer Support Technician resume

Joshua Perez Leduc
Professional Summary
Talented Sales Manager effective at building loyalty and long-term relationships with customers while exceeding sales targets. Persuasive and skilled at developing a diverse and large client base. Constantly looks for new ways to promote products and build professional network ties.
Skills
    • Engaging personality

  • Detail-oriented data analysis
    • Powerful negotiator

  • Strategic marketing
  • Social Media
  • Excellent communication
  • photography
  • photo editing
  • interpersonal
    		•
    • Engaging personality

  • Detail-oriented data analysis
    • Powerful negotiator

  • Strategic marketing
  • Social Media
  • Excellent communication
  • photography
  • photo editing
  • interpersonal
    		•
    Work History
    Server 02/2017 to Current
    Bubba Gump Shrimp Co. – Madeira Beach, FL
    • Answered product questions with up-to-date knowledge of sales and store promotions.
    • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
    • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
    • Asked open-ended questions to assess customer needs.
    • Learned, referenced and applied product knowledge information.
    • Assisted customers with food selection, inquiries and order customization requests.
    • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
    • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
    • Built long-term customer relationships and advised customers on purchases and promotions.
    • Maintained cleanliness and presentation of production floor.
    Professional Photographer and Graphic Designer 10/2010 to Current
    JP Leduc Studios – Atlanta, GA
    • Photographed high-quality images for both print and Internet distribution.
    • Selected and altered secondary photographic features such as backdrops and lighting.
    • Archived photographs on computers and servers.
    • Facilitated weekly studio appointments.
    • Performed advanced computer processing of images.
    • Maintained productive professional relationships with models.
    • Planned and prepared for all on-location and studio shoots.
    • Generated computer graphics and page-layout software, graphic elements and photography.
    • Researched current and emerging art and graphic design technologies.
    • Updated and maintained graphics library records.
    • Maintained consistent use of graphic imagery in materials and other marketing outreach.
    • Updated computer graphic files using graphics software programs.
    • Presented projects to internal clients.
    • Created aesthetically-pleasing advertisements that complemented the products.
    Computer Support Technician 01/2016 to 01/2017
    Allen Library & Education Center – Fort Polk South, LA
    • Created and maintained databases, network accounts and programs for specific department needs.
    • Escalated unresolved issues to appropriate level.
    • Presented analysis findings both verbally and in written reports.
    • Ensured proper release and maintenance of all systems.
    • Built and refined powerful machine learning models that automated decisions, prioritized work and changed the behavior of products in real time.
    • Oversaw the daily performance of computer systems.
    • Referred major hardware and software problems and defective products to vendors or technicians for service.
    • Evaluated and conducted technical and functional research and analysis.
    • Made recommendations and developed technical design for new application features.
    • Trained users in the proper use of hardware or software.
    • Participated in special projects, external audits, evaluations and process improvements.
    • Identified and corrected performance issues.
    • Maintained records of daily data communication transactions, problems and remedial actions taken.
    Bar Manager 11/2013 to 01/2017
    Tegan's Bar – Leesville, LA
    • Greeted guests in a timely and professional manner.
    • Received beverage orders and delivered beverages to guests.
    • Carefully followed safety and sanitation policies handling beverages.
    • Managed strict beverage control to minimize waste.
    • Closed out cash register and prepared cashier report.
    • Served each guest courteously, quickly and efficiently.
    • Consistently used suggestive selling techniques.
    • 8 years bartender experience and 10 years customer service experience.
    • Ensured liquor was secured at the end of shifts.
    • Upheld strict cash handling procedures.
    • Adhered to state laws regarding alcoholic beverage service.
    • Cleaned and changed ashtrays and emptied trash cans as necessary.
    • Enthusiastically and appealingly described food and drink specials to guests.
    • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
    • Conducted monthly inventory.
    • Implemented procedures that reduced wasted stock by 30%.
    Education
    Bachelor of Science: Film Production 2010 Full Sail University - Winter Park, FL
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    Job-winning Computer Support Technician resume

    ARIEL BALLOGAN
    Professional Summary

     

    Reliable and adaptable worker with an agreeable disposition and a stellar customer service ethic. Adept multitasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency. Able to lift and carry heavy objects repeatedly and for prolonged periods of time.

    Skills
    • Adaptability and teamwork
    • Results driven
    • Proactive approach
    • Excellent physical stamina
    • Team player
    • Self-motivated
    • Neat and organized
    • Physically fit
    Work History
    04/2016 to Current
    Packaging Operator Weston Bakeries – 25 Pine Street, Toronto
    • Operate product packaging equipment, while strictly adhering to all safety practices and guidelines.
    • Ensure that all products are packaged in accordance with the U.S. Food and Drug Administration\'s Current Good Manufacturing Practices, along with company policy and safety regulations.
    • Ensures that all equipment is running properly.
    • Executes processes such as: material handling, capping, in-process checks, packing, stacking, cartoning, etc.
    • Conducts basic set ups, start ups, and troubleshooting of packaging lines.
    • Regulated machine flow and reset machines in event of errors.
    07/2011 to 03/2015
    Technical Support Al Othaim Markets – Riyadh, Saudi Arabia
    • Design and implement desktop deployment in IT Department utilizing Windows Deployment Service.
    • Oversaw the daily performance of computer systems.
    • Managed call flow and responded to technical support needs of customers.
    • Installed software, modified and repaired hardware and resolved technical issues.
    02/2005 to 06/2011
    Computer Support Technician Office Warehouse, Inc. – Quezon City, Philippines
    • Provided base level IT support to non-technical personnel within the business.
    • Provided support to company\'s Point-of-Sale application.
    • Managed call flow and responded to technical support needs of customers.
    • ​Resolved customer issues in a clear, courteous and straightforward manner.

    Education
    Current
    Information Technology Administrator:
    Trios College - Toronto, Ontario
    Computer System Technician: AMA Computer Learning Center - Diliman, Quezon City
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    Experienced Computer Support Technician resume

    JAIME SANDOVAL
    Professional Summary

    Experience in the construction industry a plus, ability to follow directions and take initiative when required. Excellent communication, and organizational skills Familiarity with Microsoft Office and project management software a plus.

    Skills
    • Lead and direct the work of others, Assist in planning and scheduling work assignments, set priorities, train, evaluate, select and recommend discipline for subordinates;Understand and carry out oral and written instructions; read and write at an intermediate level, Appropriate safety precautions and procedures, Record keeping method.
    • Office Computer Technician Skills.






    Work History
    Safety Coordinator 03/2014 to Current
    Hunter Employment LLC. – 605 Wake Avenue El Centro CA, 92243
    Be in charge of providing weekly safety trainings, safety visits, accident investigation and pre-employment safety training to ensure workers receive IIPP (Illness and Injury Prevention Program) training and basic safety training before their first day on the job site. Also providing forklift training Certification to all warehouse employees. working with OSHA Safety Dept. to complete all accident investigations.
    Computer Support Technician 02/2011 to 01/2014
    AT&T – Mexicali Baja California Mexico
    • Provided on-call support for critical issues.
    • Provided base level IT support to non-technical personnel within the business.
    • Managed call flow and responded to technical support needs of customers.
    Assistant Project Manager 07/2012 to 01/2014
    Pool Physician – Moreno Valley CA
    • Coordinated utility service providers according to project schedules.
    • Reported the quality of performance on site to all site construction managers.
    • Visit project sites to evaluate progress and to respond to customers' concerns or questions, Communicate with site superintendents about delays, Safety inspections and any other issues that must be communicated to clients.
    Education
    Associate of Arts: 2014 Universidad Vizcayas de las Americas UVA - Mexicali Baja California (Mexico)
    Certifications

    Certificate of Collector Training.

    Certificate of Training OSHA General Industry 10 Hour Training.

    Certificate of Training OSHA General Industry 30 Hour Training.

    Certificate of Training ADOSH Walking / Working Surfaces Standard.

    Certificate of Training ADOSH PPE Hazard Assessment.

    Certificate of Training ADOSH Protecting the Outdoor Worker.

    Certificate of Training ADOSH Heat Stress and Haboob Safety.

    Certificate of Training ADOSH Aerial Lift Safety Awareness.

    Certificate of Training ADOSH W/W Surfaces: Ladder Safety Awareness.

    Certificate of Training ADOSH Hearing and Eye Protection.

    Certificate of Training ADOSH General Industry Hazard Recognition.

    Certificate of Training ADOSH / OSHA Accident Investigation.

    Certificate of Training City of Calexico. Safety Traffic Control.

    Certificate of Computer Technician.

    Safety Training and Certification for Forklift Heavy Equipment.


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