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Skillful Database Administrator resume

Edin Herovic
Management Profile
Certified Construction Plumber with solid experience from small to large residential projects. Commercial Facilities Technician with 3 years of maintenance experience in a Manufacturing Environment and additional industrial mechanical and electrical experience, including programming of PLCs. Results-oriented Building Superintendent with significant knowledge in building systems. Highly adept with electrical, HVAC, and plumbing system maintenance. Friendly and caring with strong relationship building skills.  Motivated Facility Tech with 3+ years experience providing strong customer service and solving problems. Quick learner with the desire to grow skills.
Certificates of Fitness (COF)
  • P99  LOW PSI OIL BURNER OPERATOR 
  • G60 - USE OF FLAMMABLE GASES WITH OXYGEN OR USE OF LPG/CNG FOR HOT WORK OPERATIONS (CITYWIDE) 
  • F60 -  FIRE GUARD FOR TORCH OPERATIONS 
  • S12 - Certificate of Fitness for Citywide Sprinkler Systems
  • S13- Certificate of Fitness for Citywide Standpipe Systems
  • S14 - Standpipe for Multi-Zone System
Highlights
  • Property maintenance
  • Remodeling project management
  • Budgeting and forecasting
  • Facility operations
  • Maintaining equipment
  • Dependable independent worker
  • Customer relations
  • Troubleshooting
  • Power tools
  • Building security activities
  • Building repairs
  • Managing tenant relations
  • Timely project completion
  • Strong work ethic
  • Good verbal/written communication skills
  • Customer service experience
  • Team player
  • Electrical systems
  • HVAC maintenance
  • Plumbing
Experience
Plumber Aug 2017
New York Presbyterian Hospital Columbia Medical Center － New York, NY
Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment. Identified and located required tools prior to starting each project. Performed emergency on-call work hours during the evening, weekends and some holidays. Performed pipe fabrication, installation and fitting according to proper specifications. Maintained tools and equipment to keep them in excellent working condition. Prepared project bids, including parts, labor and equipment needed for each project. Created and submitted daily reports on the progress of all plumbing projects. Cleaned drains and plumbing fixtures.
 
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Business Owner Jan 2015 to Aug 2017
 General Quality Services Piping & Heating － Forest Hills, NY
Mentored newly hired employees to take on responsibilities and tasks with understanding. Assessed all aspects of business operations to implement a realistic annual budget. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Communicated information to customers about product quality, value and style. Assisted customers with store and product complaints. Recruited, hired, developed and retained retail talent for the company. Answered customers' questions and addressed problems and complaints in person and via phone. Educated customers on product and service offerings. Maintained visually appealing and effective displays for the entire store. Successfully interacted with customers and retail buyers to expedite orders.
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Part time Building Superintendent Jan 2015 to Aug 2017
 Related Managment － Bronx, NY
Garbage removal. Operated power saws, planers, jointers, routers and pneumatic equipment. Repaired and maintained older properties, including renovating flooring, walls and ceilings, installing fixtures and remodeling bathrooms and kitchens. Troubleshooted electrical/electronic control circuits. Performed emergency on-call work hours during the evening, weekends and some holidays. Cleaned drains and plumbing fixtures. Performed pipe fabrication, installation and fitting according to proper specifications.
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Supervisor Sprinkler Plumber Nov 2014 to Jan 2015
 M Early Plumbing&Heating － Brooklyn, NY
Mentored newly hired employees to take on responsibilities and tasks with understanding. Assessed all aspects of business operations to implement a realistic annual budget. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Communicated information to customers about product quality, value and style. Assisted customers with store and product complaints. Recruited, hired, developed and retained retail talent for the company. Answered customers' questions and addressed problems and complaints in person and via phone. Educated customers on product and service offerings. Maintained visually appealing and effective displays for the entire store. Successfully interacted with customers and retail buyers to expedite orders.
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Supervisor Plumber Oct 2013 to Nov 2014
 Best Plumbing & Heating － Brooklyn, NY Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards. Planned incentive programs to maximize employee performance. Provided insight and information to management regarding onsite improvement project specifications. Implemented vehicle structure expertise to effectively remove and replace damaged components.  Utilized facility tracking system to keep accurate records of completed repairs. Maintained inventory for central warehouse of tools and supplies. Worked with accounts department to prepare final invoices for settlements with insurance company.
Carpenter Sep 2012 to Oct 2013
 Dinos Constraction － Queens, NY Oversaw job sites and checked for accuracy, quality and to ensure that all project specifications were met. Assured the register count and bank deposits had proper amount of money at openings and closings. Priced clearance items accordingly and moved the merchandise to its proper section of the store. Supervised the loading and unloading of packages in the warehouse. Worked as a team member performing cashier duties, product assistance and cleaning. Opened and closed the store, which included counting cash drawers and making bank deposits.
Collections Supervisor Dec 2009 to Sep 2012
 KEP TRUST － Prishtinë, KS Fufilled client requests in accordance with established processes and procedures, providing necessary updates and resolution. Translated risk and control processes into day-to-day responsibilities and delegated tasks to the collections team. Facilitated communication throughout the revenue cycle between locations to ensure alignment of staff morale, local activities and other information beneficial to the team. Identified high priority situations and took the appropriate escalation action, following predefined criteria. Resolved vendor and employee inquiries about invoices and purchases in a timely manner through research. Reached out customers to collect outstanding payments via one-time or negotiated installment methods. Maintained confidential information, such as pay rates, bonus targets and pay grades. Analyzed costs and revenues to project future trends. Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
Senior Database Administrator Jul 2007 to Dec 2009
 KEP TRUST － Prishtinë, KS Wrote and coded descriptions for physical and logical databases. Developed and implemented security initiatives to protect data. Assessed customer needs and modified existing databases. Wrote scripts and processes for data integration and bug fixes. Analyzed and developed technical and functional specifications. Partnered with projects teams on development scope and timelines. Ran tests on databases and made modifications.
Education
Associate of Science, Environmental Control Technology 2018 New York City College of Technology － Brooklyn, NY, US Student government representative HVAC coursework Industrial Maintenance and Industrial Facilities Technology coursework Coursework in Industrial and Electrical Engineering
Bachelor of Science, Business Administration 2006 Universiteti Haxhi Zeka － Peje, Kosovo, Kosovo Advanced coursework in Business Administration Coursework in Marketing and Advertising Student government representative Coursework in Marketing and Advertising Graduated Summa Cum Laude Student government representative Coursework in Accounting and Finance Communications and Marketing coursework Coursework in Economics
REFREGURATION OPERATING ENGERER Turner School － New York, NY, United States
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Job-winning Database Administrator resume

MUJEEB ABDURRAHMAN
Senior Manager, Information Technology
Offering a 20-year senior level management career integrating and understanding the inter-relationship between various departments, technology and applications development within highly-complex organizational structures in the Transportation, Telecom, Retail and Government sectors.  Superior record of delivering simultaneous large-scale, mission critical projects on time and on budget.  Viewed as a trusted logistical, procurement advisor, project management and decision-maker regarding resources, assisted in training personnel, and responded to end-users' difficulties in making decisions for future operating systems acquisition, cost controls, budgeting, vendors, hardware, and software selection geared towards meeting the client's needs. Adroit in areas of Infrastructure and Database architect, capacity planning, Disaster Recovery, bench-marking and implementation including Cloud and Big Data.  Led the implementation and support initiative of many new technologies from concept, business case, feasibility analysis through the entire technology development cycle that would impact more than 500+ employees. Mentored staff to ensure a solid succession program for the organization and established continuous skill development for self and others including cross-training of staff and standardization.  Skilled at establishing, deploying and supervising data warehousing, business analytics, and performance strategies.  Embodied in Service Improvement Plan meeting to review outages and mitigate future production outages.
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Technical Expertise
Platform: UNIX, Oracle Enterprise Linux, Windows, Red Hat Enterprise Linux, XP / 2008/ 2003, CentOS, Ubuntu, SUSE Linux Debian, Fedora, openSUSE, Oracle Solaris, Mac OS X, HP-UX, IBM AIX, Windows 2003/2008-R2/2012-R2 and Windows 10/7/XP
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Hardware:  Networking concepts utilizing, Cisco networks products (hubs, switches, routers, firewalls)
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Protocols:  IP Internetworking, TCP/IP Addressing Concepts / Design, DNS, HTTP FTP, LDAP, NAS, WebSphere, IIS
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Software: MS Suite, Ms Virtual Server, Microsoft Cloud, VMWare, SMS, Active Directory, SharePoint, Exchange, VERITAS, Symantec/Storage, SAN technologies, Active Directory, SharePoint, database management CA's ERWIN, Embarcadero's DB Artisan, Microstrategy, Tableau, Internet applications, DBMS Software (Oracle &Microsoft SQL Server) and PostgresDB
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Projects Overview: AT&T, Time Warner Cable, Verizon Wireless, Sprint
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Virtualization: VMware ESXi Server/Workstation/Virtual Center, Citrix XenApp/XenDesktop, Oracle Virtualization Server/VirtualBox, Parallels, VPC and EC2
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Cloud:  Amazon Web Services, Azure, Rackspace, Google Cloud Platform and Openstack
Achievements
*   Lead a global team on multiple projects from conception to implementation.
*   Listened to customer requirements, architect solutions, document technical specifications and lead all technical aspects of the application development lifecycle.
*   Interfaced with clients on a regular basis.
*   Ability to articulate ideas to C level executives and still command a technical discussion with the development team.
Education and Training
Bachelors of Science, Information - DePaul University
Specialization
Project planning ~ IT Architecture ~IT Implantation ~ Procurement ~ Vendor Management ~ Performance Management​
 
 
 
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Experience
IT Manager - Database 05/2017 to Current Ulta Beauty
*   Managing on-shore and off-shore database team and resources through supporting Production, Stress, Staging and Development landscapes.
*   Participate in all leadership meetings and infrastructure projects meeting to define timelines and deliverable dates and met projects on-time and on-budget timelines as well as conducted weekly, bi-weekly and 1-on-1 with individual team members. 
*   Planned, executed and led database team in semi-annual Disaster Recovery exercises and recovered all critical application and databases.  Each drill resulted in 100% system, database and application recovery and validated by application team.
*   Perform semi-annual performance reviews provided constructive feedback to improve and advance their career growth.
*   Work with application team in choosing right database technology and quantifying database licensing cost and be in line to team's budget.
Program/Project Lead, Infrastructure Architect/DBA 06/2011 to 04/2017 Nexius Insight
*   Architecting technology solutions that best fit a customer's requirements for a next generation network infrastructure. 
*   Provides vendor agnostic technology expertise and is committed to designing the best solution for new and differentiated service offerings that meet future high performance KPIs.
*   Provided insight, recommendations and manage clients in the field of Cloud infrastructure.
*   Implemented Architectural and Engineering of telecommunications projects from large-scale to custom, smaller-scale project optimizing use of hardware and structural capacity, leveraging logical & physical designs and analyses of project.
*   Designed architectural and engineering solutions that ensure all projects are set up to succeed with the most complete and detailed analysis of existing structures and thorough engineering designs.
*   Developed roadmaps, operating plans, project plans, cost overruns, and other unforeseen challenges.
*   Completed and optimized designs for users that involves a methodical and data-intensive analysis that provides visibility to the risks and opportunities in every aspect of the deployment process and mitigate risks throughout the life cycle of the project.
Director of Information Technology 01/2010 to 02/2011 OPUS Capital Markets Consultants
*   Provided strategic support for a variety of business needs including offering an independent perspective backed by the experience and diverse knowledge that is required to evaluate operational risk and drive strategy. *   Managed two operations in two locations and while setting up new infrastructure in third operations
*   Designed solutions for network connectivity in between all office while leveraging on firewall and MPLS technologies.
*   Managed Infrastructure team, which supports hardware and software for in-house and remote users of the firm.
*   Architected Citrix Xen Desktop solution for users in Ft. Lauderdale office with Wyse thin client technology. 
*   Lead and achieved SAS70 technical Type I and Type II audits for all locations.
Manager/Lead Architect, Database/DataCenter Technologies 04/2007 to 01/2010 Accenture
*   Partnered with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works.
*   Worked with business and IT leaders to become fluent in technology-driven economic trends that impact Company's markets.
*   Led project across more than 40 industries and all business functions; managed team of 10 resources within the project, while providing leadership and motivation within the team. 
*   Provided direction to the team to follow best practices methodologies while maintaining positive morals and positive work environment.
*   Articulated the technical, financial, product or service, sales and marketing, and support requirements that will enable Company to innovate and transform business models.
*   Defined technical standards globally in relation to existing or new technologies and working with the country units to incorporate the local view into the standards.
Sr. Oracle DBA/Oracle Apps DBA/Team Lead 04/2006 to 03/2007 Forsythe Technology *   Delivered a comprehensive view of assets, services and capabilities to align with your business requirements. Provided the technical, risk and financial metrics to determine where to run enterprise applications or business services —whether legacy IT, private or public cloud—and the tools and methodology to design and deploy those environments.
Senior Oracle Database Administrator 09/2000 to 03/2006 United Airlines
*  Responsible for leading a database migration project from HP Superdome to IBM Power 5 series servers. 
*   Coordinating a migration of total of 55 instance in development, 12 instances in QA, and 45 instances in production. 
*   Maintained Flight Attendants database, and deploying tables in development and production to reduce cost for United Airlines.
*   Implemented and responsible for a large integrated CARD's database (Common Airport Resource Database) (500GB+), which includes three major applications.
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Experienced Database Administrator resume

James Rollison
Professional Summary

IT Manager / Grant Administrator in Education dedicated to continuous process improvement in the face of rapidly evolving and changing environments and markets. Extremely results-oriented and proactive in addressing and resolving problems. Seeking position in a challenging and rewarding tech environment where I can expand upon my existing skill base while contributing to a lively IT team.

Skills
  • Information and Technology Support and Development
  • Project Planning / Coordination / Management
  • Staff Development Leadership and Support in Small Group Settings
  • Technical Writing
  • Proactive Mindset
  • Program Databases and HVAC Computer Controls Knowledge
Personal Information
  • Accomplished IT Administrator in Education offering a 10-year(+) track record of success in managing high-quality programs in dynamic business educational environments. Analytical problem solver and exceptional decision maker. Seeking to use exceptional experience and acquired schools in an Information and Technology role.
Work History
IT / Facilities Maintenance Manager / Administrator 07/2008 to Current
Leupp Schools, Inc. – Mile Marker 13.5, Indian Route 15, Leupp, AZ 86035

 

  •  Successfully applied, obtained and managed federal educations grants including federal stimulus money related to IT communications and K-12 educational programs.  Successful competitive grants awarded: 2004-current, $2.8 million (+); Certified documentation available upon request.
  • Worked with school administrators to ensure that all Bureau of Indian Education (BIE) reports required for tribal grant school funding and operations are in place and submitted on time. Reports required for Indian Student Equalization Program (ISEP) and Title funds, Facilities Operations and Maintenance and other supplemental programs include but are not limited to annual reports, work plans and budgets, student certifications, the BIE Environmental Management System (EMS) and program database reporting, grant integrity audits and more.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
  • Complied annual recommendations for end of fiscal year budgets.
  • Developed the 2009-2012 and 2012-2015 Technology Plans to obtain Bureau of Indian Education certification and approval for funding.  Technology Plan specs from the 2012-2015 IT Technology Plan have been implemented.  The Technology Plan for 2015-2018 is under revision to reflect the changing environment in Technology.
  • Provided administrative support services for the Facilities Maintenance Department including proper operations of the program administrative database.  Process includes administering inventories, inspections, deficiencies, backlogs and work orders; Environmental protocols and procedures, HVAC controls and operations.  
  • Successfully supported end-user devices including oversight management of 150 computers campus wide including 28 interactive classroom environments with interactive instructional boards, document cameras, projectors, devices, etc.
  • Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
  • Repaired and replaced end-user hardware.
  • Referred major hardware and software problems and defective products to vendors or technicians for service.
  • Trained users in the proper use of hardware or software.
  • Provided professional development to improve employee understanding of operations of technology-related applications and databases to help improve student academic achievement.
  • Trained both internal and off-site users in repairing and resolving recurring issues.
  • Delivered on-site IT and AV technical support for 50-70 employees.
  • Improved student's analytical skills by introducing state-of-the-art interactive computer technologies.
  • Collaborated with other offices and territories to plan and implement new technology.
  • Created and maintained databases, network accounts and programs for specific department needs.
  • Networked accounting management databases including SAGE 50 Peach Tree and Abila MIP accounting software for nonprofit entities.
  • Experienced in Local Area Network (LAN) cabling and patch panel wire management.  
  • Exposed with Understanding in: Microsoft Server 2003/2008/2012, Microsoft Exchange 2010/2013, Domain Name Server (DNS) and Dynamic Host Configuration Protocol (DHCP) applications; Cisco Call Management Administration (VOIP).  
  • Operated and maintained the Metasys Jonson Controls heating ventilation and cooling (HVAC) controls system to ensure proper HVAC operations.  Operations were analyzed to determine energy use or potential energy savings.
Title VII Grant Administrator / NASIS Database Administrator 09/2004 to 07/2008
Leupp Schools, Inc – Mile Marker 13.5, Indian Route 15, Leupp, AZ 86004
  • Administered the Native American Student Information System (NASIS).
  • Applied for, obtained and managed the 2005-2008 Title VII Indian Education Grants awarded by the Department of Education, U.S.A.
  • Administered the After School Tutorial Study Program for students K-12.
  • Networked with teachers, students, academic staff, parents and other community members to best serve the needs of students ranking below academic expectations.
  • Employed nine part-time employees.
  • Recorded and evaluated student progress.
  • Took necessary action to help improve student achievement and maintain program budget expenditures.
  • Developed and instructed lesson plans adjusted to meet curriculum based guidelines.
  • Drafted important documents for school administration.
Adult Education Instructor 01/2001 to 05/2004
Native Americans for Community Action (NACA) - Americorps – Flagstaff, AZ
  • Managed an Adult Education (GED and Literacy) Program.
  • Planned and conducted lessons for adults from pre-literacy to high school/GED in classroom and workshop environments.
  • Facilitated student orientations, held informal interviews and analyzed test results to best accommodate student needs.
  • Provided information and referrals to the public.
  • Maintained a computer lab of six.
  • Compiled data and prepared federal and state reports.
  • Developed curriculum to meet Arizona's education standards.
  • Trained new volunteers.
  • Administrative tasks.
Outreach Coordinator 01/2001 to 01/2002
New Horizons Independent Living Center – 2501 N 4th St., Flagstaff, AZ 86004
  • Solidified and cultivated community contacts to benefit the disabled community.
  • Worked with coworkers to advocate for those with disabilities.
  • Managed existing client needs and expanded the agency's active cliental list.
  • Continually assessed the needs of clients while involving them in the process.
  • Updated client folders and related records with concise and detailed documentation.
  • Managed brain-injury support groups.
  • Responded in a timely manner to phone inquiries for assistance to clients.
  • Tracked the effectiveness of programs and independent work with clients.
  • Attended meetings and workshops related to disability issues.
Additional Information
  • Americorps Service at Native Americans for Community Action (NACA): January 2001 - December 2002

 

 

 

Accomplishments
  • $2.6 (+) million additional dollars generated in grant and federal stimulus programs including the Universal Service Administration Company's Schools and Library eRate Program (2009-2017); The Title VII Office of Indian Education Program (2008-2017); The America Reinvestment and Recovery Act (2008-2010)
Education
Bachelor of Arts: Philosophy 2000 Northern Arizona University - Flagstaff, AZ
Bachelor of Science: Parks and Recreation Management 2004 - Pending Internship Northern Arizona University - Flagstaff, AZ
References
  • Ms. Sara Begay, 21st Century Program Grant Coordinator, Hunter's Point School

      Hunters Point Community School, St. Michaels, AZ 86511

      Phone: (928) 266-4694

  

  • Ms. Theresa Boone-Schuler, CEO at Flagstaff Bordertown Dormitory

      Coconino National Forest, 901 N Kinlani Rd, Flagstaff, AZ 86001

      Phone: (928) 774-5279

      Email: TBooneschulerfbd@gmail.com / tbschuler@yahoo.com

 

  • Mr. Chris R. Cody

      5th/6th Grade Teacher / Lead Teacher, Leupp Schools, Inc.

      HC 63 Box 291  Winslow, AZ 86047 

      Phone: (928) 890-9553 

      Email: chrisandbee23@hotmail.com

​

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