Directly supervised three military technician providing executive communications support, BlackBerry, Secure Mobile Environment-Personal Electronic Device (SME-PED), Virtual Private Network (VPN), Desktop Support.

Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.

Plan, coordinate, and implement network security measures to protect data, software, and hardware.

Continually evaluates the process in place to ensure that the best possible solution is applied to each task

Managed 41 servers over 1000 network devices and provided network and computer support for 1,400 multi-national users

Engineered, configured, and maintained layer 2 and 3 data, voice, and video networks for deployed joint operations

Provided critical secure and non-secure WAN access, long local DSN phone access, video conferencing services, and performed other network administrative duties in direct support of Operation Iraqi Freedom

Maintained $2.8+ million in computer and network equipment with 100% accountability

Engineered update/sanitization software and supervised a team of 7 administrators and Helpdesk technicians to achieve a perfect rating of network systems state during operational readiness inspection. 

Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components, when necessary.

Confer with network users about how to solve existing system problems using Remedy trouble-ticket system.

Install, diagnose, repair, and maintain information technology infrastructure including workstations, servers, printers, copiers, scanners, fax machines, VOIP, video conferencing, and networking equipment

Managed Communication Security (COMSEC) cryptographic account worth $250K