• Consistent overachievement in new business revenues.- Surpassed annual sales target of 2.4M, four consecutive years; over 25% (2011-2012) and over 31% (2012-2015).
• Exceeded sales revenue quotas by developing targeted lead generation strategies, Analyzing industry trends and creating customized marketing plans to acquire new business accounts.
• Identified and qualified sales opportunities by providing a consultative and value-added approach to develop relationships.
• Coordinated with the Recruiting & Fulfillment Team to onboard new clients
• Researched clients' business issues and goals to offer appropriate solutions.
• Developed new business opportunities by effectively communicating product lines to leading international corporations.
• Created alternative business plans to improve customer relationships.

• Utilized Consultative sales approach in working with mortgage and real estate agents. 
• Acted as a lead generator for real estate residential mortgage industry. 
• Met and exceeded monthly sales quota goals between $25,000 and $40,000 in gross revenue.
• Trained all incoming sales team members.

• Increased annual sales target of 1.6M by 37.5% (2008-2009) and 39% (2009-2011).
• Acted as a Subject Matter Expert and advisor in the commercial installation market to develop deep consultative credibility with target accounts.
• Supported the sales team in writing proposals and closing contracts.
• Presented customized value proportions and proposals to C-level Decision makers(Door installation, Doc Levelers, corporate contractor repairs) to create new business opportunities. 
• Developed quarterly and annual sales department budgets and approved all sales staff budget expenditures.

• Manage all aspects of an $8m Major Client Account
• Manage 25 direct reports
• Grown service revenue within the branch by 10% 
• Improved safety compliance within branch through a positive safety culture.Successfully won VR2 compliance contract works for Major Oil Company
• Reduced stock loss by 10% on 2016 result.
• Reduced outstanding works by 15%.

• Monitored the daily activities of 10 customer support teams.
• Developed, implemented and monitored programs to maximize customer satisfaction. 
• Addressed negative customer feedback immediately.
• Effectively communicated with team members to maintain clearly  defined expectations.
• Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.

• Maximized operational effectiveness across territory.
• Drove sales growth in service.
• Established clear lines of communication between business and clients.
• Supervised local managers.
• Developed budgets and approved expenses.
• Identified inefficiencies and made recommendations for process improvements.

• Managed team of 20 people
• Surpassed revenue goals in four consecutive quarters. Served as mentor to junior team members.
• Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel.
• Accurately provided status information on project progress to the project management.
• Monitored the safety of all construction activities, making on-site personnel safety the top priority.
• Coordinated training for the construction teams on site-specific requirements, techniques and procedures.
• Assisted the project manager with bidding new jobs and projects.
• Properly maintained all onsite equipment and vehicles.
• Reduced and controlled expenses by improving resource allocation.

Responsibilities

• Regional sales and performance targets
• Reduce costs
• Loss management
• Remuneration budgets
• Customer relationship management  
• Performance management of direct reports
• Assisted with managing the Caltex Point of Sale contract Assisted with Shell LPG Contract renewal Achievement
• Business growth of 40% from 2007 till June 2011
• Increase staff from 8 people to 41 people  
• Development and implementation of national policy and procedures
• Developed in house LPG team. Grew sector by approx $100k per month

Responsibilities:

• Regulatory Compliance
• Customer relationship management
• Manage store acquisitions across NSW/ACT
• Champion values and behaviours in the state
• Performance management of direct Reports
• Develop strategic plans for the development of Store Management and 2IC population
• Integration of the SafetyCare system into the business
• Achieve Safety Key Performance Indicators for the region
• Regional sales and performance targets
• Loss management
• Remuneration budgets

 Achievements:

• Successful integration of 200 NSW/ACT/TAS Shell Service Stations into Coles Express ($2.2 Billion dollars in turnover per annum):
• This entailed the merger of two (2) previous Multi Site Businesses (MSF) under the one banner (approx 1800 store based team members and 24 Head Office team members).
• The business grew by 35% with the transition to Coles Express from Shell.
• Assisted with the development and implementation of the National Coles Express policy and procedures.
• Operations focal point for the national development of the Coles Express Store Acquisition process  
• Assisted in achieving EBIT for FY2004 $20 million nationally
• Under the LAD system (Leadership, Analysis and Discipline), achieved CCC in the formal evaluations for FY2004 and BBC for FY2005.