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I'm sincere, loyal and a dedicated individual who has a great deal of ambition. Although my work experience at Riverside Transport was rewarding, I'm looking forward to my next opportunity. I love to learn, and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.
  • Reliable
  • Quick learner
  • Organized/Punctual
  • Microsoft Office/Excel
  • Great Customer Service
  • Training and development
Truck Manager/Dispatcher, 02/2017 to 03/2018 Riverside Transport Isleton, CA
  • Created each driver's daily route to meet specific needs for customers in the most efficient and timely manner.
  • Received a high volume number of calls a day from drivers, customers, and farmers.
  • Entered payroll bi-weekly for drivers.
  • Provided training for my prior position while also performing new position.
  • Handled 20,000 more tons of product being hauled than the previous year.
  • Monitored multiple databases to keep track of all company inventory ensuring there were no over shipments on contracts.
  • Planned and executed daily orders with the operations crew.
  • Effectively controlled the release of proprietary and confidential information such as release numbers for drivers in order to have their load delivered.
Weighmaster, 03/2016 to 01/2017 Riverside Transport Isleton, CA

  • Weigh trucks and ensure the quality of the product being shipped to customers and met expectations. I worked 13-16 hour work days during harvest season (Jun - December).
  • Prepared farmer contracts for general manager approval.
Barista, 02/2013 to 04/2016 Starbucks Stockton, CA

  •  I was the lead trainer after a year, had to have impeccable customer service, and ability to keep calm under pressure.

Net Weight Tester, 05/2012 to 08/2014 Pacific Coast Producers Lodi, CA
  • Responsibilities included quality control on all corporate/customer samples and ensuring the samples were a good representation of what was expected.
Education and Training
GED: Journalism Delta College Stockton, CA, USA

31 units completed

High School Diploma: 2012 Jim Elliot Christian Lodi, CA, USA

  • Became the main Barista trainer at Starbucks in a year of working there.
  • I was promoted to Dispatcher/Truck Manager after 9 months of working at Riverside.

This resume is created in 7 minutes.
Professional Summary
4+ Years Experience Agile Software Engineer, tester, designer, programmer and web developer with deep and wide-ranging IT experience. Strive to build software that is as structurally, semantically and aesthetically cohesive as it is intuitive for the user. Work collaboratively to isolate problem domains and implement simple and repeatable solutions.
  • Web application development
  • Test-driven programming
  • QA
  • Java/C/C++
  • JavaScript
  • PHP
  • C#
  • NodeJS
  • AngularJS
  • SQL 
  • Python and Ruby proficient
  • Windows and Linux
  • Selenium
  • AWS(EC2, ELB, RDS and S3)
  • IBM Bluemix
  • Microsoft Azure
  • Docker
  • Ansible
  • Jenkins
  • GitHub
  • Excellent Communication skills
Work History
Graduate Assistant [ Research ], 09/2015 to Current
Eastern Michigan University Ypsilanti, Michigan
  •  Research on big data and write a paper on Big data profitability management.
  •   Gather and research on the challenges that are imposed by Big data  
  • Experience in Python, Go, Ansible, Jenkins, GitHub, and SOAP/XML/REST/JSON.
  • Hands on experience in Cloud Tools including Salesforce, IBM Bluemix, Amazon AWS and Microsoft Azure.
  • Hands on expertise in Big data, Hadoop and MapReduce.
  • Research on cloud computing [ SAAS, IAAS, PAAS] and assist professor with a paper on Cloud Computing and its transformation in the present IT world.
IT Infrastructure Engineering Intern, 05/2016 to 08/2016
Nationwide Insurance Columbus, Ohio
  • Agile and Lean methodological team with goal of safe transfer of files over a secure network from one business end to the other using IBM Sterling B2B Integrator.
  • Ensured safe transfer by encrypt/decrypt of files using SFTP and PGP on Linux machines.
  • Established compatibility with third party software products by developing program for modification and integration.
  • Coordinated with systems partners to finalize designs and confirm requirements.
  • Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
  • Recommended architectural improvements, design solutions and integration solutions.
  • Consistently met deadlines and requirements for all production work orders.
QA Tester, 04/2014 to 07/2015
Amazon Development Center Chennai, India
  • Created test plan, test cases, test scenarios and testing framework to test the developed kindle software.
  • Maintained the JIRA tool across various teams with creating, tracking, handling and resolving bugs.
  • Coordinate the QA team in each release versions of Kindle reader with an updated feature.
  • Accustom to changes and perform quick revise according to customer reviews.
  • Designed, developed and maintained web-based applications written in Java.
  • Made recommendations and developed technical design for new application features.
  • Developed front-end and back-end of web applications.
Trainee Software Engineer, 08/2013 to 03/2014
Interglobe Technologies Chennai, India
  • Developed an application using assembly language for adding new services in Turkish.
  • Airlines' transaction processing facility operating systems.
  • Utilized elements within the SDLC such as analysis, development, testing, and maintenance to complete various projects as needed.
  • Provided product support and maintenance to find and solve functionality bugs within Travel Port's subscriber systems.
  • Provided methodologies for object-oriented software development and efficient database design.

Master of Science: Information Systems, April 2017
Eastern Michigan University - Ypsilanti, MI
  • Emphasis in Web development, SQL servers, business development, Linux and android development.
  • President of Indian Student Association.
  • Vice-President of International Student Association.
  • Leader and a Student government representative.
  • GPA 3.54

Bachelor of Science: Information Technology, April 2013
Anna University - Guindy
  • Advanced coursework in Software development, OOPS concepts, Java development, C++, Network Security, Web development and data structures.
  • Student Body Treasurer
  • Head of the Technical committee for the Dept of Information Technology 
  • GPA 3.23
This resume is created in 7 minutes.
Professional Summary
Meticulous Quality Control Inspector effective at monitoring finished products and confirming specifications, conducting visual and measurement tests and returning rejected products for re-work. Attentive and productive Quality Inspector comfortable working in high pressure, fast-paced environments. Emphasis on adherence to conformance specifications and increased efficiency and productivity.
  • Methodical and organized
  • Skilled in final assembly processes
  • Extensive Organizational Skills
  • Written/Verbal Communication
  • Issue Analysis
  • Time Management
  • Quality Control
  • Production Assistance
  • Fast Learner
  • Dependable
  • Can be cross trained
  • Never call off

Work History
Quality Inspector/Product Tester, 04/2000 to 12/2013
Pride Mobility Products Corporation York Avenue, Duryea, Pennsylvania
  • Inspected and packaged products meticulously according to manufacturing specifications.
  • Performed preliminary, in progress, hidden damage and final product inspections.
  • Identified and helped resolve non-conforming product issues.
  • Discarded and rejected products, materials and equipment that did not meet specifications.
  • Responsible for achieving production requirements.
  • Made sure that products were produced on time and are of good quality.
  • Monitored product standards and quality-control programs.
  • Tested products or subassemblies for functionality or quality.

Surfacing Technician, 02/1990 to 03/2000
Balester Optical Company North River Street, Wilkes-Barre, Pennsylvania
  • Inspect finished products for quality and adherence to customer specifications.
  • Present strong mathematical knowledge and various math applications.
  • Utilize control mechanisms or hands-on procedures to operate machines.
  • Set up and perform test activities.

High School Diploma: 1978
Meyers High School - Carey Avenue, Wilkes-Barre, Pennsylvania
This resume is created in 7 minutes.
Focused Security Officer capable of acting quickly during crisis events and emergencies. Over [15]Security Officer equipped with excellent communication skills who consistently maintains detailed logs of important events. Experience testifying in court and aiding in law enforcement investigations. years in security and private surveillance.
  • CCTV surveillance
  • Interior and exterior patrol
  • First Aid and CPR certified
  • Observant
  • Crime prevention methods
  • Screening wands
  • Shift work experience
  • Fluent in spanish
  • Report writing
  • High level of integrity
I was Promoted after 1 month of employment based on exemplary performance.Earned “Officer of the Month” award in July 2003.I have also Apprehended  shoplifters in a four-month period  
06/2014 to 05/2017
Security officer Sands Casino bethlehem, PA Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.I Reported all incidents, accidents and medical emergencies to management. I Issued security badges and visitor passes to all guests. Inspected parking lot to verify that vehicles were properly parked and displayed parking permits. Checked passes and credentials of persons seeking to enter the property.
05/2010 to 06/2014
Hydraulic Assembler and Tester Rexroth bosch bethlehem, PA  Conducted material inspections of hydraulic engines   Inspected, tested and measured materials, products and installations to spec. Maintained operations below a 85% error rate by ensuring strict compliance with established processes.
04/2003 to 08/2010
Security officer/K-9 Handler/supervisor T&M Protection Manhattan, NYC Patrolled the facility with k-9 presence. I Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates. Performed thorough X-ray screenings. Continuously monitored security cameras and fire, building and alarm systems.
06/2017 to 10/2017
Security Supervisor Cambridge security Bethlehem, pa Supervises security officers. lead officers and other company personnel assigned to one or more post at client site acts to ensure that all post orders are followed, that established rounds are completed, and that adequate reports are filed. 
High School Diploma: Computer studies Walton High School Bronx, NYC, UNITED STATES Coursework includes Creative Writing
This resume is created in 7 minutes.
Multi-faceted, efficient and reliable service professional with 10 years of experience in customer relations to improve sales and operate as effectively as possible to increase repeat business. 
  • Client relations expert
  • Customer advocate
  • Self-motivated
  • Excellent communication skills
  • Thrives under pressure
  • Complex problem solver
  • Complaint handling and resolution
  • Natural leader
  • Organized
  • Cash handling expert
  • Bank security issues
  • Night and safe deposit system operation
  • Reliable
  • Friendly
  • Analytical
  • Detail-oriented
  • Customer service-focused
  • Inventory control
  • Staff training
  • Calm under pressure
  • Computer-savvy
  • MS Office
  • Proper phone etiquette
  • Accurate and detailed
  • Independent worker
  • Animal lover
  • Resourceful
  • Dedicated team player
  • Strong interpersonal skills
  • Critical thinker
07/2017 to Current
Administrative Assistant Garden Time Sprinklers Services South Glens Falls, NY Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Received and distributed faxes and mail in a timely manner. Reduced time and costs and increased efficiency by introducing new accounting procedures. Developed more efficient filing systems and customer database protocols.
01/2014 to 06/2017
Self employed Day Care Lake George, NY Read stories to the children and taught them painting, drawing and crafts. Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play. Carefully monitored children's play activities. Read stories to the children and taught them painting, drawing and crafts. Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play. Offered detailed daily reports that outlined each child's activities. Maintained daily records of activities, behaviors, meals and naps. Carefully identified warning signs of emotional and developmental problems in children. Routinely picked children up from school and activities. Escorted children on outings and trips to local parks and zoos. Controlled administrative, operational, financial and logistical areas of facility. Mediated talks between parents and teachers regarding disciplinary concerns. Made house calls and held one-on-one progress report sessions with parents after working hours. Billed and managed  client accounts. Planned weekly menus for children following nutritional and allergen guidelines. Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
02/2015 to 02/2016
Sales SuperShoes Queensbury, NY Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Offered direction and gave constructive feedback to motivate team members. Built and maintained effective relationships with peers and upper management. Processed shipments and maintained organized stock shelves. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Processed all sales transactions accurately and in a timely fashion. Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits.
07/2004 to 02/2013
Insurance Service Representative Travelers Insurance Glens Falls, NY Processed applications, payments, corrections, endorsements and cancellations. Promoted agency products to customers in person, on the telephone and in writing. Presented and clearly explained insurance policy options to clients based on their needs and goals. Developed productive working relationships with car dealers, loan processors and other business partners in the community. Researched coverage and premium options and supplied clients with the best coverage available. Promoted client retention through high-quality service and follow through. Collected customer feedback and made process changes to exceed customer satisfaction goals. Made reasonable procedure exceptions to accommodate unusual customer requests. Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified timeframes. Maintained up-to-date records at all times. Developed effective relationships with all call center departments through clear communication. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Built customer loyalty by placing follow-up calls for customers who reported product issues. Formulated and enforced Service Center policies, procedures and quality assurance measures. Formulated and enforced Service Center policies, procedures and quality assurance measures. Provided cross training to Trained staff on how to improve customer interactions. Identified and resolved system and account issues. Served as mentor to junior team members. staff members.
08/2002 to 07/2004
Insurance Service Representative/Customer Advocate Empire Blue Cross Albany, NY Reduced loss ratios through fair and prompt processing of claims. Provided accurate and appropriate information in response to customer inquiries. Maintained up-to-date records at all times. Addressed customer service inquiries in a timely and accurate fashion. Identified and resolved system and account issues. Strictly maintained the confidentiality of patients, families, colleagues and any sensitive situations. Trained and mentored new hires and prospective hires.Participated in various incentive programs and contests designed to support achievement of production goals. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. Consistently met and exceeded department expectations for productivity and accuracy levels.
03/2002 to 03/2003
Teller Pioneer Bank Ballston Spa, NY Counted and balanced cashier drawers. Helped customers find store locations and complete transactions.Greeted customers promptly and responded to questions. Built and maintained productive relationships with employees. Operated cash register with proficiency. Provided professional and courteous service at all times.
12/1999 to 08/2002
Warehouse/Product Tester Arch Wireless Latham, NY Selected products for specific routes according to pick sheets. Unloaded, picked, staged and loaded products for shipping. Conducted monthly, quarterly and yearly inventories of warehouse stock. Resolved service issues in a timely manner, including coordinating and processing returns. Oversaw warehousing and storage practices and housekeeping. Maintained accurate stock records and schedules.
Education and Training
Associate of Science: Business Administration SUNY ADK Queensbury, NY, United States
Associate of Science