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Professional Summary
Highly-effective Business Analyst effective at delivering quality system requirement documentation ahead of tight deadlines. Business process mapping and end-user testing expertise.
Skills
  • Project management
  • Self-motivated
  • Decent verbal communication
  • Conflict resolution
  • Risk management processes and analysis
  • Active Listener

  • Documentation
  • Full lifecycle development
  • Team player
  • JavaScript
  • MySQL
  • SQL database systems
  • HTML
  • MAC OS​
Work History
Senor Business Analyst, 06/2015 to Current
Etech Global Services Inc Gandhinagar, GJ
  • Conducting meeting with clients to understand their requirements.
  •  Part of daily scrums and retrospectives to capture team's feedback and status.
  • Responsible for program design and modifications, test planning, and documentation.
  • Collaborate with Product Management to document business needs / solution vision
  • Served as Business Analyst by monitoring business and functional requirements from its inception all through the projects development life cycle with the aim of achieving business needs and objectives.
  • Participated in project planning, enterprise analysis, change control, risk management, team management and conflict resolution.
  • Provided input into the creation of detailed project plans, work assignments, target dates and other aspects of the project.
  • Monitored project schedule and maintained standard business and status reports with project managers.
  • Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements are covered in the test scripts and tested properly.
  • Identifying the gaps in project and implementing the solution for them.
  • Responsible for end to end delivery with 100% quality of the project
iOS Trainee, 12/2014 to 05/2015
Vivacious Web Solutions Pvt. Ltd. Ahmedabad, GJ
  • Work closely with senior iOS developers on real time iOS apps
  • Participating in clients meeting to share the updates, current status and next steps to be taken
  • Involved in analysis, risk management, decision making, feasibility study, project planning
  • Creating test cases for testing and using the same.
  • Documenting all the key points regarding project.
Education
High School Diploma: 2009
St. Xaviers School Hansol Ahmedabad - Ahmedabad
Percentage: 75%
BCA: Information Technology, 2012
GLS Institute of Computer Technology - Ahmedabad, GJ, India
Percentage: 77%
MCA: Information Technology, 2015
GLS Institute of Computer Technology - Ahmedabad, GJ, India
​CPI: ​8.56
This resume is created in 7 minutes.
Summary

 Knowledge Manager/SharePoint Administrator with management experience and exceptional people skills. Well versed in SharePoint 2007-2016 and Office365. Desires a challenging role as a SharePoint Administrator/Developer. I've had 4 years of experience serving as a SharePoint Farm administrator/Developer. I have a strong background in SharePoint design, InfoPath, JavaScript, and custom workflows to name a few. I am results oriented, and can easily manage multiple projects at once. I am a creative professional with extensive project experience working in a high tempo, mission driven environment for the U.S. Air force, which requires the highest standards of customer service, and productivity.

Skills
  • MS SharePoint 2007-2016
  • Mobile Web Design
  • SharePoint Design
  • InfoPath
  • CSS
  • .NET
  • JavaScript
  • Custom workflows
  • Customer Service
  • SharePoint Trainer
  • HTML
  • C#
Experience
Knowledge Management/SharePoint Developer Feb 2015 to Dec 2017
Military Dyess AFB, TX
  • Managed over 6000 sites and work spaces for the base
  • Conducted two SharePoint migrations
  • Led over 85 projects/requests
  • Paved the ground work in which SharePoint is managed throughout Dyess AFB 
  • Trained 6 coworkers and enabled them to become knowledgeable SharePoint technicians
  • Created continuity for the bases SharePoint network
  • Led 36 SharePoint training classes teaching over 230 users basic and intermediate SharePoint skills.
  • Acted as Team Lead managing a shop of 6 Airmen.
Education and Training
High School Diploma
Knowledge management 2014 Kessler AFB Technical school Biloxi , MS, United States
This resume is created in 7 minutes.
Professional Summary
Experienced Database Engineer with significant hands on design and development skills in many forms of established and widely used technologies. It is important to me to maintain cutting edge technical skills and to be up-to-date on industry knowledge. I have a solid background in software, web, and database development technologies using OOP languages, web frameworks and other significant technologies, and  database design, relationships, and reporting.

My experience has been with both large scale enterprise systems, and small systems.  I understand and have implemented the SDLC, strongly believe in proper product development, implementation, and maintenance methodologies.  
Skills
  • Database design / Modeling
  • Java/C/C++/PHP/JavaScript       
  • RESTful API / Web Services           
  • Python / Git / Subversion
  • Windows and Linux
  • SQL/Database Modeling
  • Excellent communication skills
  • MySQL / SQL Server
Work History
Computer Specialist, 04/2013 to Current
Brigham Young University Provo, UT
  • Developed and maintained computer inventory system based on MySQL database, and PHP based Drupal framework that included JSON and RESTful api usage with responsive functionality.
  • Designed building project dashboards (BI) using JavaScript tools and database frameworks to help visualize status of major projects.
  • Imported data from dissimilar systems into MySQL using in-house ETL techniques and tecnlolgies. Also maintained necessary reporting engine for continued system efficiency.
  • As a part of the webpage development and maintenance, developed JavaScript code to enhance functionality.
  • All systems were hosted on Linux servers; which required Linux knowledge and expertise.
Adjunct Instructor / Online Course Representative, 04/2014 to 07/2017
Brigham Young University-Idaho Rexburg, ID
  • I Instructed 20+ students per semester in technical IT courses.
  • Taught technology beginners, database concepts of design, development, Business Intelligence (BI),   and data analysis.
  • I helped develop course content that is effective in the learning process.
  • I was responsible for other instructors and would receive input on the status of the course and their iteration each semester.
Database Developer, 08/2012 to 04/2013
RS&I Inc Idaho Falls, ID
  • Developed extensive and complicated queries in SQL Server 2008 to track and process retail sales and marketing data.
  • Spent significant time on analysis and Business Intelligence allowing clients to easily see and understand important data metrics.
  • Developed and maintained stored procedures using Transact SQL (T SQL).
  • Developed and maintained database driven internal and external web pages/sites using ASP.NET, HTML, JSON and CSS. As a part of webpage development and maintenance.
Oracle CRM On Demand Consultant - Remote, 04/2012 to 07/2012
Intelenex Inc Santa Rosa, CA
  • Developed extensive and complicated queries in SQL Server 2008 to track and process retail sales and marketing data. ·     
  • Spent significant time on analysis and Business Intelligence allowing clients to easily see and understand important data metrics. ·     
  • Developed and maintained stored procedures using Transact SQL (T SQL).
  • Developed and maintained database driven internal and external web pages/sites using ASP.NET, HTML and CSS. As a part of the webpage development and maintenance.
Integrations and Web Service Developer, 03/2011 to 10/2011
AMX International Rexburg, ID
  • Developed integration web service writing to and extracting from Oracle's CRM On Demand database.
  • Developed reports, business intelligence (BI), and analytics specific for customer's CRM On Demand needs.
  • Used extensive SQL scripting to perform database tasks internal to the Java programming and ETL.
  • Performed many export, transform (ETL), and load tasks to move data from legacy systems into Oracle's CRM On Demand database.
  • Received administration certification. Helped the CRM group be the most profitable through billable development activities.
IT Business Analyst/Developer/Accounting, 01/2004 to 03/2011
HBS Idaho Falls, ID
  • Designed and implemented relational database for proprietary in-house applications including   customer management and archiving.   
  • Performed ETL tasks on legacy accounting data into new accounting application platform.
  • Researched and acquired standard accounting application.   
  • Imported data from the legacy application to the newly acquired accounting application and developed a significant custom report platform.     
  • Responsible for the office network, core applications and custom database applications.   
  • Implemented a paperless office system. 
  • Developed custom applications for specific proprietary needs within the company. 
  • Established automation test lab using Altiris (Symantec) automation products and VMWare virtualization products.
Education
Master of Science: Information Systems, 2013
University of Phoenix - Online
Bachelor of Science: Information Technology University of Phoenix - Online
This resume is created in 7 minutes.
Objective
Technically skilled and accomplished IT Professional looking for a rewarding and challenging position as a SharePoint Developer in which my skills and knowledge can and will be utilized.
Summary
  • Team player, self-motivated, troubleshooting capabilities
  • Detail oriented, work independently
  • Years of experience in Microsoft technologies (Sharepoint server 2010-2013, Office 365, and ASP.net
  • Software Development Life Cycle
  • Default and custom form in Sharepoint lists, Sharepoint Designer, InfoPath, Visual Studio, and Excel (including Nintex)
  • Create Synchronous and Asynchronous Event Receivers in Visual Studio
  • Design and develop Sharepoint/Office 365 Applications, Pages, Web Parts utilizing the Client-Side Object Model
  • Work with Business Connectivity Services (BCS)
  • Design and maintain the feel of sites using Sharepoint, Sharepoint Designer, and Visual Studio
  • Create custom SQL Server Reporting Service (SSRS) and SQL Server Integration Services (SSIS)
Certifications
MCSD: Microsoft Sharepoint Server 2013 Core Solutions
Technical Skills
  • Sharepoint Technologies
  • Database (MS SQL, Server 2012/2008 R2/2005, and MS Access
  • Frameworks: Net 3.5/4/4.5
  • Programming Language: C# and C++
  • PowerShell
  • Visual Studio 2013/2010/2008
  • MS SQL Reporting Services
  • Windows 10/8/7, 
  • Window Server 2003/2008 R2
  • Web Technologies: ASP.net, HTML, CSS, JavaScript, XML markup language
Experience
Software Engineer, Ardi Solutions LLC, October 2017-Current Gainesville, VA
  • Develop complex Workflows using Sharepoint Designer to automate business processes
  • Develop powerful electronic forms using InfoPath Designer
  • Use REST API and visual web to produce tables
  • Retrieve data from Sharepoint using CAML and LINQ queries
SharePoint Developer, AmerisourceBergen-Lash Group, March 2015-September 2017 Greenbelt, MD
  • Evaluated project plans and recommended adjustments based on complete review of objectives and related documents.
    Recommended key updates to custom solutions based on inspections and application of technical knowledge.
  • Reviewed list, site and reusable workflow reports in order to devise knowledgeable recommendations.
  • Collaborated with stakeholders to address technical issues and develop effective resolutions. 
  • Optimized Sharepoint projects by performing in-depth technical research and applying knowledge to current plans.
  • Cooperated with other project partners to create application's system analysis based on client specifications.
  • Created and implemented tracking software with modules for inventory monitoring, staff administration, customer relationship management and report generation.




Sharepoint Developer, C V R Management Inc, January 2014-February 2015 Greenbelt, MD
  • Customized Master Page to provide clarity using SharePoint Designer 2010, JavaScript, CSS, and JQuery
  • Oversaw bug reports, ensuring they were resolved within an adequate time frame.
  • Provided oversight to a three-person team, discussed project roadblocks to promote issue resolution and ensured the use of bestpractices.
  • Created custom workflows using SharePoint Designer
  • Created custom Site Definitions, Site Templates, Site Columns, Columns, Document Libraries, Lists, and List Views
  • Created and integrated a component for scanning purposes based upon SQL Server. 
  • Designed, developed and implemented firmware to support new product concepts on embedded systems. 
  • Designed, developed and implemented firmware to support new product concepts on embedded systems. 
.NET Application Developer, Eri-Tel-Asmara, September 2012-August 2013 Asmara, VA
  • Developed software applications in a test-driven development (TDD) environment.
  • Wrote new code for those applications that were data-driven.
    Used a variety of technologies, including ASP.NET, MVC, HTML5, JavaScript and SQL Server 2012, to create new applications.
  • Coded user-customizable applications that converted raw data from design engine to easily understandable graphical formats. 
  • Designed application(s) configuration in support of multiple website system hosting requirements
  • Developed web-based ASP.NET and Windows Form applications
Education and Training
Bachelor of Science Computer Science, Eritrea Institute of Technology
Environment
MOSS 2013/2010/O365, SharePoint Designer 2013/2010, InfoPath, Nintex, Visual Studio 2013/2010, SharePoint Server Object Model, Client Side Object Model, SQL Server 2012/2008, ASP.NET, HTML, CSS, JavaScript, XML mrkup languages SharePoint 2010, .NET Framework 3.5/4, C#, SSRS, MS Excel 2010, Share gates
This resume is created in 7 minutes.
Experience
Microsoft Corp. Redmond, WA (went remote) Software Engineer Intern (II) 05/2020 to 09/2020 Returned to the Azure cache for Redis team. Working on further developing and scaling out Azure's server-less infrastructure. Primarily utilizing C#/.NET & Redis. 
Microsoft Corp. Redmond, WA Software Engineer Intern (I) 05/2019 to 08/2019

Worked on one of Microsoft's primary distributed systems architecture(s), Azure. More specifically on the 'Azure Redis Cache' team. 

  • Worked on creating diagnostics and debugging pipelines and schemas between Azure portal and Redis server. Primarily utilizing  C# and .NET frameworks.
  • Received and accepted a return offer for the following year.
Shopify INC. Toronto, ON Software Engineer Intern (II) 06/2018 to 09/2018

Software engineering intern on an infrastructure and data services team. Primarily utilizing Golang, C & various CLI's.

  • Responsible for writing, reviewing, debugging and maintaining production level code(written in Go) in a continuous integration environment for scaling our external services team to a higher traffic tier.
  • Creating error handling schemas for HTTP payloads in production & integration testing.
  • Working with large scale continuous integration API's such as Circle-ci, Codecov & Buildkite.
  • Configuring and deploying server configuration schemas via Kubernetes, and monitoring their various metrics and KPI's.
  • Writing JSON parsing system for Webhooks within integration tests.
  • Worked with both GraphQL and REST architectures.
Shopify INC. Toronto, ON Software Engineer Intern (I) 06/2017 to 09/2017

Software engineering Intern on the Facebook Commerce team. Primarily utilizing Ruby on Rails, Python & C.

  • Conducted research and created implementations for optimized HTTP pipeline utilizing persistent HTTP. Effectively creating TCP based data compression and amortized bandwidth performance upgrades of up to 15x. My research documentation was later added to official Shopify RnD Docs.
  • Wrote and maintained backend and middleware code in Ruby & Python, interacting with various internal API's. 
  • Monitored analytics, KPI's and pod loads on Kubernetes & DataDog.
  • Primarily used various CLI's to interact with git based codebase.
Apple INC. San Jose, CA WWDC Scholar & iOS Developer 06/2017

I was selected for a 2017 WWDC (World Wide Developers Conference) scholarship (1 of 350) internationally.

  • Created a chemistry program that allows students to visualize different molecular structures in 3D. 
  • This chemistry program, and scholarship gained attention from my school board, and the media. 
Skills
Languages:  Python, Java, C#, C++, JavaScript, Swift, Ruby, Go, SQL, HTML/CSS.
Technologies: MySql, Nginx, .NET, Git, Redis, Kafka, Hadoop, Kubernetes, Heroku, Datadog, MatLab, Azure, AWS, GCP, XCode.
 
Production & Infrastructure: Unit-testing, Integration-testing, Regression-testing, Stress/Exhaustive Testing, Continuous Integration, Distributed Systems. 
 
Operating Systems & Interfaces:  MacOS, Linux, Windows.
Education
Bachelor of Science: Computer Science Expected in 2022 University of Toronto, Toronto, ON, Canada Minors: Statistics & Geographical Information Systems.
This resume is created in 7 minutes.
Objective
I'm currently seeking an internship in software engineering, especially in backend. I have developed and co-developed many C++, Java, python, web and machine learning applications. You can find some of my projects and details of my experience on following sites.
Github: https://github.com/AustinZzx                                                      LinkedIn: https://www.linkedin.com/in/zexia-zhang-13
Education
University of Southern California Los Angeles, CA
BS: Computer Engineering & Computer Science 08/2016 to 12/2017
GPA: 3.85 out of 4
Courses: Data Structure, Algorithm, Machine Learning(Graduate), Software Development, Artificial Intelligence, Discrete Maths, Calculus 3, Linear Algebra, Embedded Systems, Digital System Design, Honor Physics, etc
Nanjing Foreign Language School Nanjing, China
High School Diploma 09/2013 to 06/2016
Work Experience
Samsung Electronics R&D Center Nanjing, China
Software Engineer Intern 05/2017 to 08/2017
• Related Skills: Computer Vision, Convolutional Neural Networks, TensorFlow, NumPy, MATLAB, Torch,  Lua, flask 
• Core member of the S-Camera Enhancement Group.
• Researched & implemented frontier topics in computer vision: image style transfer, deblur, denoising and video object tracking.
• Improved and ported state-of-art algorithms to other frameworks and languages (MatConvNet to TensorFlow, etc).
• Encapsulated models using flask to meet web demo and POC needs.
University of Southern California Los Angeles, CA
Course Producer for CSCI 170: Discrete Methods in Computer Science 08/2017 to Current
• Help professors prepare homework questions and grade homework, quizzes and exams.
• Host regular office hours to answer questions and co-host review sessions before quizzes and exams.
Projects & Researches
C++ Application Developer 02/2017 to 05/2017 "Retail System Development" Los Angeles, CA
• Related Skills: C++, Algorithm, Qt, Heuristic Search, Object Oriented Programming 
• Built a retail system to allow consumers to buy, review and auto-suggest.
• Wrote data structures, algorithms, and database to support the system.
• Encrypted user info and created an user-friendly interface with QT.
• code: https://github.com/AustinZzx/Retail-System---Amazon
Python Researcher, Lab Assistant 08/2016 to 12/2016 Autonomous Networks Research Group (ANRG) Los Angeles, CA
• Related Skills: Python, MQTT, Vpython, Multi-threading, NumPy
• Created 3D Vpython models and visualized real-time position and orientation of swarm robots through MQTT transmission.
• code: https://github.com/AustinZzx/SwarmVis-Own-
IOS Application Back-end Developer 04/2017 "PartyBuddy" Boulder, CO
 Related Skills: IOS, Java, AWS, MongoDB, Algorithm, Object Oriented Programming
• Co-developed backend of IOS App "PartyBuddy" which enables consumers to host/join local events.
• Implemented algorithms to support host/join/suggest functionality and interact with MongoDB database and web server on AWS.
• code: https://github.com/AustinZzx/PartyBuddy
Skills
  • Excellent in C++, Java, Python Object Oriented Programming
  • Web: HTML, CSS, JavaScript, JQuery, Node.js, flask
  • Embedded Systems Programming, Assembly, Verilog
  • Deep Learning: TensorFlow, NumPy, MATLAB, Torch, Lua 
  • Proficient in MongoDB, MySQL, Ruby
  • Fluent writing/speaking in English & Mandarin
Published Papers
1. "High Sensitivity Horizontal Hall Sensors in 0.35-micron BCD Technology"
Published at IMCCC Conference Papers in IEEE Computer Society; http://ieeexplore.ieee.org/document//
2. "A Study of Collisions between Dominos"
Published at Shing-Tung Yau High School Physics Award; http://ymsc.tsinghua.edu.cn:8090/lunwen/1296.pdf
Honors & Awards
  • 2017.5 -- Academic Achievement Award
  • 2017.2 -- Viterbi Dean's List
  • 2017.4 -- 13th Place, USC Programming Contest
  • 2015 -- Honorable Mention, YHPA
This resume is created in 7 minutes.
Professional Summary
Motivated Software Engineer with 2 years' experience creating, testing and evaluating software systems and applications. Ability to make good technical decisions that positively impact adjacent systems or provide useful features. Committed to maintaining cutting edge technical skills, up-to-date industry knowledge and highly values any opportunity to learn more and grow as a person.
Skills
  • Full Stack development experience.
  • Proficient in several languages including Java and C#.
  • Automated unit tests, integration tests, smoke tests and regression tests.
  • Experience with heavily documented procedures and designs, making sure that quality and change control standards are met.
  • Use of Software Configuration Management and Version Control Software
  • Experience in multiple operating system environments
  • Various software design pattern exposure
  • Excellent problem-solving abilities
  • Verbal and written communication skills
  • Self motivated and enjoys new challenges and learning experiences
  • Process improvements
  • Code reviews
Work History
iOS Software Developer, 06/2010 to 10/2015
Cosignsoft Remote
  • Implemented designs, including experimentation and multiple iterations.
  • Wrote maintainable and extensible code.
  • Provided continued maintenance and development of bug fixes and patch sets for existing mobile applications.
  • Stored, retrieved and manipulated data for close analysis of system capabilities.
  • Modified existing software to correct errors, upgrade interfaces and improve performance.Tracked application sales data and extensive crash analytics over multiple applications and devices.
  • Designed strategic plan for component development practices to support future projects.
  • Software Engineering Tech, 04/2016 to Current
    General Dynamics Mission Systems Pittsfield, MA
  • Collaborated and paired with other product team members to create secure and reliable software solutions to support a Full Stack application.
  • Wrote maintainable and extensible code in a team environment.
  • Modified existing software to correct errors, upgrade interfaces and improve performance.
  • Documents, reviews and ensures that all quality and change control standards are met
  • Wrote custom code or scripts to automate unit tests (junit), integration tests, smoke tests, regression tests.
  • Use of Software Configuration Management and Version Control Software
  • Education
    Associate of Science: Computer Science, Berkshire Community College - Pittsfield
    Certifications
    • Security Clearance (Secret), Department of Defense, 2017 to current
    • iOS Developer Certification, Apple, 2010 to current
    • Unity, 2016 to current
    This resume is created in 7 minutes.
    Professional Summary
    A professional student with an extensive customer service background in search of a position or internship that will assist in my development as a person and professional as I continue to pursue my educational goals in Homeland Security.
    Skills
    • Conflict resolution
    • Extremely organized
    • Process implementation
    • Team leadership
    • Self-motivated
    • Excellent communication skills
    • Microsoft Office expertise
    • Works well under pressure
    Work History
    Cashier/Sales Associate 09/2017 to Current
    Sam's Club Savannah, GA
    Trained new cashiers on procedures, customer service and sales techniques.Received customer payments.Greeted customers promptly.Assisted customers in selecting items based on needs.Monitored security and handled incidents in a calm and professional manner.Operated a cash register for cash, check and credit card transactions with complete accuracy.Stocked and replenished merchandise according to store merchandising layouts.Cleaned and organized the store, including the checkout desk and displays.
    Cashier/Sales Associate Current
    Follett Corporation/Sam's Club Savannah, GA
    • Assist customers while they are shopping or searching for whichever book he/she needs.
    • Trained new cashiers on procedures, customer service and sales techniques.
    • Assisted customers in selecting items based on needs.
    • Monitored security and handled incidents in a calm and professional manner.
    • Operated a cash register for cash, check and credit card transactions withcomplete accuracy.
    • Stocked and replenished merchandise according to store merchandising layouts.
    • Cleaned and organized the store, including the checkout desk and displays.
    Cashier 10/2015 to 04/2018
    Harveys Supermarket Dawson, GA


    • Trained new cashiers on procedures, customer service and sales techniques.
    • Received customer payments.
    • Greeted customers promptly.
    • Assisted customers in selecting items based on needs.
    • Monitored security and handled incidents in a calm and professional manner.
    • Operated a cash register for cash, check and credit card transactions with complete accuracy.
    • Stocked and replenished merchandise according to store merchandising layouts.
    • Cleaned and organized the store, including the checkout desk and displays.
    • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
    Tier 1 IOS Advisor 05/2017
    Teleperformance Albany, GA
    • Gathered and verified all required customer information for tracking purposes.
    • Defused volatile customer situations calmly and courteously.
    • Referred unresolved customer grievances to designated departments for further investigation.
    • Accurately documented, researched and resolved customer service issues.
    • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
    • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
    Cashier 04/2014 to 10/2015
    Brumby Foods Dawson, GA
    • Trained new cashiers on procedures, customer service and sales techniques.
    • Received customer payments.
    • Greeted customers promptly.
    • Assisted customers in selecting items based on needs.
    • Monitored security and handled incidents in a calm and professional manner.
    • Operated a cash register for cash, check and credit card transactions with complete accuracy.
    • Stocked and replenished merchandise according to store merchandising layouts.
    • Cleaned and organized the store, including the checkout desk and displays.
    Education
    Bachelor's: Homeland Security and Emergency Management May Savannah State University - Savannah, GA COMMUNICATION
    TERRELL MIDDLE HIGH SCHOOL - Dawson, GA