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IT security administrator with an active Top Secret clearance. Has a focus on Sidewinder and Palo Alto firewalls and Bluecoat Proxies at 135 sites. Has experience with building out both proxy and firewall policies along with troubleshooting any problems that may arise. Able to analyze data and logs to either optimize systems or solve issues. Has experience leading teams and optimizing personnel to their full potential.  Has trained over 100 operators on network systems and equipment that is held in that system.
  • Bluecoat Proxy Administrator
  • Palo Alto Firewall Administrator 
  • Splunk Administrator
  • Certified Instructor 
  • Windows upgrades
  • Strong analytical skills
  • Project management
ECS Federal Inc. Hampton, VA - Virginia Network Engineer 01/2018 to Current
  • Provides firewall management for Air Force hospitals world wide
  • Manages policies for Blue Coat proxies.

United States Air Force Firewall engineer 06/2013 to 01/2018
  • Led four members of Air Force Black Flag exersise involving installation and monitoring boundary devices at 3 sites witch deterred Red team attacks on a mock network.
  • Led first Sqadron boundary force package team. Conceived execution plan and remodel 500+ firewall routes and saved 9.6K mil/civilian man hrs
  • Modernized Bluecoat proxy policy by trimming unused rules and freeing creating new policies to more efficiently use the equipment at hand.
  • Executed first network system crew and devoted 120 hours to managing firewall port scanning and solidified the Air Force security posture.
  • Trained over 100 operators on the Air Force network allowing them to effectively work on missions with an expanded understanding on the network infrastructure.
  • Developed training for new operators on the network, witch provided standardization across the entire network for procedures and four different operation sites.
Comptia Security + January 2017
Palo Alto ACE Certification November 2017
Palo Alto Essentials Firewall installation, configuration, and Managment September 2015
Palo Alto Panorama Essentials August 2016
Palo Alto Advanced Threat Managment August 2016
Palo Alto Advanced Firewall Troubleshooting September 2015
This resume is created in 7 minutes.
Professional Summary
Accomplished IT Infrastructure and Network Operations with 20 years of experience managing server infrastructures and Network operations. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance. Ensuring technical Excellence in Managing and Monitoring with SolarWindsTools, VMware design, Server Consolidation using Hyper Converged Systems, O365 Cloud and Hybrid Migrations, Redesigned Active Directory to improve management of users, computers and group policies
  • VMware Design
  • Hyper Converged Systems
  • Azure, AWS and Office 365  
  • Migration Restructure Active Directory
  • SolarWinds Monitoring Tools
  • Cisco design and administrator
  • Storage Management
  • IT Infrastructure support
Work History
Global Infrastructure, Network, And Cloud Engneer, 02/2018 to Current
Alliance Time New York, NY
  • Managed Data Center resources by Architecting, managing and implemented DR test for HPE 3Par Storeserv 7200, HP Blade System Center C7000, and Vmware 6.0 datacenters.  Created CPG, Provision volumes and managed storage tiering to give maximum reliability and performance. Implemented, installed, configured, and supported day-to-day storage administration task with all storage related duty such as break-fix, capacity forecasting, performance monitoring and reporting, 
  • Build and maintained virtual infrastructure, including 3  v-centers for DevOps, Production environments and managed services.
  • Managed firewalls, VPN's, remote SSL VPN, security design,  network and server monitoring both on and off site.
  • Provided preventative maintenance, support and management for Cisco infrastructure switches and routers for colocation and multisite infrastructure.
  • Successfully planned, Migrated, deployed and managed Office 365 Teams, skype for business unified call center solutions, calling plans, call queues and auto attendants. Online Exchange, and Sharepoint solutions.
  • Designed cloud solutions with Microsoft Azure environments and topologies, Migrated and deployed various workloads. Setup DR and backup solutions, deploy hybrid azure AAD environments, SSO application support, MFA and managed security and monitoring  .
  • Barracuda , Veeam protection services, for office 365 and virtual and physical workloads.
  • Supported DevOpts, BI environments, for retail e-commerce website. managed and supported Admins at 6  locations.
  • Managed vendors, POC, forecasting for upgrades and end of life equipment.
IT Infrastructure And Network Operations, 01/2016 to 01/2018
Shiseido America Inc Rutherford, NJ
  • Successfully Implemented and designed Nutanix Hyper converged Enterprise Cloud solution for a large global retail company. Performed initial client assessment and analysis for a multisite infrastructure. Responsible for creating site design, network resources, and monitored the usage of Nutanix resources. Achieved Objectives with a reduction in TCO, IT Spending, Increased automation and business intelligence.
  • Cisco, Proficient in design,  and troubleshooting of Cisco switching and routing.  Including VLAN's, Spanning Tree, Trunks, Ethercannel, Layer3 Interfaces, HSRP, OSPF, and TCP/IP, VOIP, QoS, ACLs, DMZ, Global WAN, WLAN,  improving security, increase usability, and improve network performance
  • Vmware Infrastructure Engineer, Responsible for designing, managing, monitoring, maintaining the performance of Vsphere 5.5  Datacenter. Including but not limited to  Deploying ESXi hosts, performing network and storage configurations. Virtualized physical servers to consolidate data center, reduce power, cooling and savings on 63% hardware costs. Support for 300+ Virtual Windows and Linux servers in a multisite environment. Proficient with  vRealize Operation 5.5, Automation,  NSX, vSAN, and  SDDC
  • Windows 2008/2012/2016: Restructured and  Redesigned Active Directory to improve management of users, computers, Expertise in GPO, DNS, DHCP and File Servers. Configured applications, OS image packaging and updates through SCCM, Proficient in RDS, RDSH and RemoteApp etc.
  •  Storage Design and Mangement for multiple solutions in a multi tenate environment. Responsible for complex provisioning, advanced maintenance, data replication, disaster recovery, data migration and documentation for our storage and backup environments  Including EMC VNX 5300, 3150 series, QNAP, and Synology,  ETC.
  • Solarwinds Monitoring: designed and Implemented a global Orion Solarwinds performance-monitoring solutions. consisting of over 500 network devices and 700 servers. Troubleshooting errors and configuration issues. Creating alerts to notify responsible departments. Resulting in 99% up time and quicker responds to network and server issues. 
  • Deployed Office 365 Migrations and administration for multi-tenant environment, configuration and deployment for a Hybrid environment, migrated mailboxes, Resource and Room Mailboxes to cloud and from cloud to On-Premise.  Along with testing and Lab configuration with AWS and Azure deployments.
  • Review of server infrastructure, including taking proactive measures to ensure continued stability and assist in the development and or revision of server-based standards, guidelines and policies as determined by internal stake holders.
  • Performed Proof of Concept, Future sizing, Vendor Management, and support agreements. Maintain accurate and current documentation of LAN Technology installation settings, specifications, and floor plans.    
  • Expertise in both businesses led and IT projects and new initiatives.
Sr. IT System Engineer, 01/2013 to 01/2015
Kearny Federal Savings Fairfield, NJ
  • Responsible for Managing and monitoring the banks Infrastructure, VMware design, server consolidation SAN/NAS  Management, Firewalls and network security infrastructure, developed server-based standards, guidelines and policies.
  • Redesigned Active Directory (AD) to improve management of users, computers and group policies,  
  • Managed and supported hardware and software operations at 45 branches and 4 hubs, including more than 200 Windows 2008, 2012 servers providing 24/7 service to 1200 employees.
  • VMware design, plan, and Consolidate, along with disaster recovery scenario.
  • SAN storage plan, design, and Manage in a clustered environment.
  • Ability to configure and manage Raid, Pools, Volumes, LUN, and CIFS/NFS shares.   
  • Review of server infrastructure, including taking proactive measures to ensure continued stability and assist in the development and or revision of server-based standards, guidelines and policies as determined by internal stake holders. 


IT System Engineer/ Network Operations, 02/2000 to 02/2013
Ballet Jewels LLC New York, NY
  • Solely responsible for managing and maintaining this firm\'s IT requirements.
  • Provided IT Systems Engineering, Managed the (NOC), LAN/WAN/VPN Admin, VMware Admin, AD, DNS, DHCP, and GPO.
  • Design and implement high availability (HA) and disaster recovery (DR) solutions.
  • Managed and supported hardware and software operations at 4 locations and a Colocation, including more than 55 Windows 2008, 2012 servers providing 24/7 Support to 200 employees.
  • Managed multiple Migrations: including P2Vto a SAN/NAS environment with 3 VNX host, Migrated over to Exchange 2010, Windows 2008 to 2012 migration.
  • Managed all IT and network system deployment and maintenance including all Exchange, Windows Infrastructure, Wireless communications, local networks and mobile Communications.
  • Evaluated and selected appropriate anti-virus and intrusion detection software for email to ensure complete and continuous coverage with no security breaches.
  • Create operational policies, procedures, standards, guidelines and best practices.
  • Assess new innovative technologies, mission critical systems, security, and communications and business continuity.
Information Technology Management: Information Systems Management, 1995
Dover Business College - Dover, NJ
Microsoft Ceritified System Engineer, 2008
MCSE, Network + A+
Core Essentials Program for Business Coaching, 2011
Coach U - Online
This resume is created in 7 minutes.
I am looking for a position where my total work history, training and experiences will be best used.  I am looking for a position where long term employment and growth within the company are available.  In the past 25 years I have trained, worked and developed a mastery level of knowledge in four main areas of focus: service industry, master teacher, director, and choreographer in classical ballet and dance, massage therapy, and exercise sciences.  During a period of  four years I worked in general residential  contracting and in the oilfield with equipment construction.  In the last two years I have trained  and worked as an IT technician.  Combining all areas of my work has been strenuous but I am a reliable worker and I absolutely love what I do.
Thank you for your time and consideration.  I know that you will not regret giving me an opportunity within your company.
  • Independent worker
  • Fast learner
  • Detail oriented
  • Rapid worker
  • Willing to learn
  • Able to take direction
  • Follows instruction
  • High volume production
04/2016 to 05/2017
Ballet Instructor fire expressions performing arts conservatory Lafayette, LA I taught group and private classes to students of all ages.  Focus was on technique, strength building, and personal development
Network Technician Shane Garrard Opelousas , LA Work directly for Mr. Garrard,  the IT engineer for St. Landry Parish. I install, maintain, and troubleshoot wired and wireless networking equipment, IP surveillance systems.  I work primarily alone at multiple locations including the Sheriff's office, Jail, Courthouse, parish government offices and satellite location.  I am able to work quickly and truly enjoy the learning opportunities I have each day. During my employment I took a 3 month leave to go out of country but returned  April 2016 to present.
11/2014 to 06/2015
Oil Field equipment construction worker Acadian Contractors Inc Abbeville, LA Worked on land, constructing equipment used  in the oil field.   Traveled out of state  to work on site.  Responsible for actual construction and also transportation of the crew.  The job finished when the bottom dropped out of the oil market 
08/2014 to 02/2017
Bartender / Server City Bar Maurice, Louisiana Bartender working independently at the bar and with others at the City Bar Catering.  I served private parties with their mobile bar. Responsible for  customer service, maintaining the bar, inventory and mixing all types of drinks.  I worked quickly and had the ability to multi-task and keep abreast of all customer needs.
04/2006 to 05/2010
Construction Labourer Rabalais Enterprises Lafayette, LA I worked for two Fire Chiefs, Greg Rabalais and Kurt Bourg,  learning construction.  I have worked small jobs since 2010 on my own.  I worked directly for Mr. Rabalais as his hand and was responsible for preparing the work site and equipment each day.  He taught me all areas of residential construction. Working for the chiefs was a blessing in that safety was paramount, speed and efficiency a must.  I ended each day checking and repairing equipment and cleaning the site.
08/2004 to 06/2014
Owner, Artistic Director, Choreographer, Ballet Master Elite School of Performing Arts Lafayette, LA Additional school owned was Dancing with a Purpose in Breaux Bridge, Louisiana.  Trained children through adults in all forms of dance with emphasis on ballet, choreography and personal development.  Choreographed and directed 17 full stage  productions and worked with the Krewe of Scott for Mardi Gras entertainment.  Opened a pre-professional performance company. Cornerstone Dance Company.  Worked as a guest teacher and judge for dance conventions.  Performed with Delta  Festival Dance Company for multiple performances.  As a teacher my tudents received partial and full scholarships to places such as Howard University, NYU London, Tishe School in New York, Korean Ballet Theater,  Alvin Ailey, and Houston Ballet Broadway. My choreography has won multiple stage awards as well as national titles on the competition circuit,  From the age of 15 through 20 I traained and danced professionally with Delta Festival Ballet company in New Orleans, Louisiana and was in multiple critically acclaimed performances 
This resume is created in 7 minutes.
Professional Summary
Flexible Server Administration adaptable to changes in industry technology applicable to server maintenance and management. Comprehensive knowledge of all Windows platforms and server configurations. Specialize in troubleshooting and system and data protection techniques including both proactive and reactive measures.
  • Active Directory
  • DNS
  • DHCP
  • Solarwinds
  • Norton Ghost
  • Norton Anti-virus - Server and Client
  • McAfee Anti-Virus - Server and Client
  • SCCM and SCM
  • HBSS
  • Sharepoint Server
  • Visio
  • Linux Admin -2001-2004
  • Microsoft Server Admin NT/2k/2k8/2012R2 and Exchange 2001-2014
  • Firewall Administrator - Sidewinder 4, 5, Cisco ASA 2001-2014
  • Cisco Network Administrator - 2001-2014
  • ESX Virtual Server Manager 2006-2014
Work History
Network Technician, 09/2009 to 08/2011
United States Army Camp Casey, S. Korea - SASMO
  • Installed, maintained, monitored and modified multiple specialtynetworks on different platforms from a variety of Very Small ApertureTerminals (VSAT), to Property Book Unit Supply Enhanced 1 and 2 (PBUSE-1 and 2) systems.
  • Completed monthly preventative maintenance on all network related equipment installed on-site including tracking anti-virus, backup, and WSUS statuses
  • Assisted in developing long term strategies and capacity planning for meeting future business technology needs
Systems Administrator, 08/2008 to 08/2009
United States Army Camp Casey, S. Korea
  • Created and optimized Unix shell scripts using Bourne, Korn and Bash shells.Updated Unix OS patches and ensured compliance with STIG requirements.
  • Served on team managing server deployment and allocation of virtual server capacity.
  • Worked on project that added a new layer to SAP user interface, reducing data-entry time by more than 15%.
  • Commended for technical, analytical and problem-solving skills; effective task prioritization; and customer service orientation.
Rapid Mobility Communications Unit, 06/2004 to 06/2008
United State Air Force Misawa, Japan
  • Analyzed COSMEC applications and performed research.Provided technical support to electronic key management system.
  • Performed research on technical applications.
  • Developed and analyzed IA prototypes.Assisted to configure hardware and software systems.
  • Performed tests on systems and provided appropriate solutions.
Server Administrator , 02/2001 to 02/2004
United State Air Force Laughlin AFB, TX
  • Designed and deployed a virtual domain network for use as a development environment that includes a domain controller, Active Directory 2008, DHCP, DNS, and a Microsoft Exchange server.
  • Trained and operated as the Firewall Administrator onSidewinder 4 performing the update to 5, Exchange Server Administrator(Exchange 5 and 5.5), DC Administrator, SUS Manager for Servers andWorkstations, Network Admin (Cisco Based), Bluecoat Admin, ForensicAnalyst monitoring network activity and system recovery, Installed,Maintained, Defended Wireless Access Control Points and Spokes.
  • Written reports and alerts for Cisco MARS (Security Monitoring, Analysis, and Response System)
Relevant Military Leadership Experience

United States Army, Fort Myer— HQ Co, USA

Nov 2015 - Nov 2017

  • Administrative oversight of over 8,000 Service Members ensuring theircompliance with Army standards and preparing them for schools andmilitary training events throughout the country.

United States Army, Pentagon, J3 Molink/Emergency Actions

Nov 2014 - Nov 2015

  • As a Presidential Communicator in the National Military Command Center working as both a Moscow Washington Hotline Communicator and an Emergency Actions Operations NCO. As a Presidential Communicator I was in charge of maintaining network and system connections for Pentagon and White House Offices between DC and Moscow. While working as an Emergency Actions Operator I performed and followed specific protocols with expert training in meticulous attention to detail,rigorous actions review, team collaboration, and other vital team operations tasks. 

United States Army, Fort Knox, KY — Brigade S6

Aug 2011 - Oct 2014

  • I operated as a Brigade S6 Supervisor and technical SME for Col Ostlund,Commander of 3rd Brigade, 1st Infantry Division. My expert knowledge,deductive reasoning, and problem solving abilities enabled me toaddress and fix hundreds of issues through outside the box initiatives.

Bachelor of Arts: Information Technology, Current
Central Texas College - Killeen, TX
NET+ : Dec 2016
CCENT : Jan 2017
SEC+ : Feb 2017
CEH : Sep 2017
Network Support Technician: Current
New Horizons Computer Learning Centers - McLean, VA

Dec 2016 NET+

Jan 2017 CCENT

Feb 2017 SEC+

Sep 2017 CEH

Oct 2017 CASP (Currently Attending)

This resume is created in 7 minutes.
  • Computer Technician with background in imaging, printer installation, memory installation, hard drive installation, motherboard replacement and general troubleshooting. Seeking challenging position with opportunities for expanding upon existing skill base.
  • Talented Computer and Network Technician with 4 years of experience in Networking and Server applications. Expertise in developing and implementing test plans and test cases. Looking to bring a solid understanding of software development life cycle (SDLC) principles and practical experience with Microsoft software development methodologies to a growing startup.
  • Network applications
  • E-Learning application development
  • System Administration
  • Linux (Ubuntu)
  • Windows Server 2012
  • Microsoft Office 365
  • Windows 10, 8, 7, Vista, XP
  • iOS
Computer and Network Technician 01/2017 to 02/2018 Computer Pro2call Redlands, CA

  • Coordinated hardware and software repair processes with outside vendors.
    Set up, tested and configured networks, desktops, laptops and printers. Applied best practices of software development while staying abreast of advances in the practice.

    Tested features across various browsers.
    Fixed bugs as they were encountered.
    Answered user inquiries regarding computer software and hardware operation.
    Set up equipment for employee use.
    Installed and performed repairs to hardware, software and peripheral equipment, following design and installation specifications.
    Resolved technical issues for clients in person, on the phone and through e-mail.
    Installed motherboards, processors, RAM and graphics cards.
    Repaired and reinstalled software such as Windows OS and iOS
    Performed diagnostic tests and repaired malfunctioning hardware and software.
    Diagnosed, installed, configured and repaired computer systems and software. 

Yard Hostler 08/2010 to Current FedEx Ground City of Industry, CA
  • Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
    Balanced and handled expense accounts for each trip.
    Hooked and unhooked trailers from the tractor and converter dollies.
    Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.
Education and Training
Information Technology 2020 Mt. San Antonio College Walnut, CA, United States
Computer Technician 2017 Pomona Adult School Pomona, CA, United States
High School Diploma 2007 Ganesha High School Pomona, CA, United States
Activities and Honors
Mt. San Antonio College Bride Program 
Gary Enke, English Course Completion 
This resume is created in 7 minutes.

Talented Program Manager with 10-year track record of success. Driven, resourceful and skilled at achieving exceptional results.

Versatile IT professional with vast knowledge of Enterprise Project Lifecycle methodology. Network engineering expert with strong background in project management and product support.
  • Results-oriented
  • Operations management
  • Client-focused
  • Quick learner
  • Training and development
  • Change management
  • Team building expertise
  • Project coordination
  • Customer service
  • System improvements
  • Forward-thinking mindset
BoomSolutions Inc January 2013 to December 2017 IT Manager
Fajardo, PR

  • Manager in charge of the ISP division responsible to coordinate and maintain the activities and personnel to deliver back-end site-to-site wireless internet  communications and service to customers 
  • Directed strategic initiatives to increment coverage areas 30% yearly
  • Developed effective relationships with all call center departments through clear communication.
  • IT based activities such as: LINUX server maintenance, SQL database administration, PHP software development, hardware monitoring and troubleshooting.
Telonline SAS February 2012 to October 2012 Engineering Director
Bogota, Colombia
  • Engineering Director performing coordination on software development
  • Project manager between branches (USA and Colombia)
  • Deliver solutions to the final customer based on web-development apps (HTML, php, MySQL)
  • Installation, configuration and training on CRM platforms, VoIP integration and support.
  • Linux and windows servers maintenance and support 
Loters Computer Services April 2010 to December 2011 VoIP / Network Technician
Providenciales, Turks and Caicos Islands
  • VoIP services administrator
  • Servers maintenance for local clients such as: Hospitals, Hotels, Resorts, etc.
  • Installation of IP-PBXs
  • Routes and trunks analyzing for "lower cost routing" and billing system
  • Tech support for corporate users, PMS and final-users troubleshooting.

Queen Software November 2006 to January 2010 Project Manager
  • Head of software development and customer support departments.
  • Database analysis and design.
  • Planning and monitoring final-customer solutions implementation of systems based on: HTML, PHP, MySQL
  • Linux servers installation and implementation.
Education and Training
Mikrotik 2015 Certification Network: MTCNA, MTCRE San Juan, PR
Ubiquiti Networks 2015 UBWS, UBWA San Juan, PR
Digium Inc 2010 Certification: dCAP (Asterisk VoIP) Bogota, COL
University of Ibague 2007 Redes e Internet Ibague, Tolima, Colombia
Universidad de Ibague 2006 Bachelor of Science: Systems engineering Ibague, Tolima, Colombia