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Server Support Engineer who is solutions-oriented, high output and goal driven with 22 years experience at a Fortune 500 company and would like to secure a position where my skills and training can significantly impact a company's success.
Primary desktop engineer responsible for software distribution, level 3 support and helping counsultants when needed.
My Program Management skills make your strategy reality. I am a credentialed Program Manager with over 10 years' experience facilitating global teams.
Perform business analysis for marketing initiatives and programs; often involved starting with a undefined problem requiring identifying trends, issues, data sources, executing queries and providing recommendations.
Improved sales performance results relative to marketing programs by defining Return on Investment (ROI) effectiveness of marketing expenditures.
Maintained secure Novell 3.12 LAN, file and email servers for Corporate Headquarters. Provided full hardware and software support to over 350 users. Evaluated and made purchase recommendations of new hardware and software
Project Management Institute - PMP
FAC P/PM, Federal Acquisition Certification for Program/Project Managers -Lvl III
Graduate Certificate Program - Sustainable Natural Resources Information Technology Infrastructure Library Practitioner (ITIL) - IT Service Level Management Certification Foundation Certification MCP Microsoft Certified Professional
MCP Microsoft Certified Professional
NAI- National Association for Interpretation Certification
PMI- Project Management Institute