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Accomplishments
  • Recipient of "Boost" MVP Award for continuous improvement at Ticketmaster
  • Recipient of "Guardian of Delivery" Award for quality deliverables at Cognizant
Professional Summary

Performance Test Engineer with 7 years of experience in requirements analysis, development of complex and robust test scripts, test data setup and maintenance, design and execution of test scenarios, identification and tuning of application performance bottlenecks across multi-tier software systems.

I thrive under pressure and enjoy delivering quality work by overcoming challenges.


Technical Skills

HP Loadrunner

Silk Performer

JMeter

Jenkins CI

APM Dynatrace

Sitescope

Alertsite

TeamQuest

C, Java

HTML

SQL server, Oracle DB

XML

Oracle Enterprise Manager

HP BSM

Windows/UNIX

JIRA

Work History
Performance Test Engineer, 02/2015 to Current
Ticketmaster/Live Nation Worldwide Rolling Meadows, IL
  • Assumed single-handed ownership of performance improvements of Ticketmaster Resale products
  • Automated test execution and test data setup process using Jenkins continuous integration
  • Coordinated with product, developer and database teams to gather non-functional requirements
  • Laid down simple yet complete reporting structure for non-technical audience
  • Used application monitoring, code profiling and database trace to identify system bottlenecks
  • Monitored application availability and performance and alerted executive leadership of irregularities in production and non-production environments
  • Set and revised performance expectations for all products from time to time
  • Trained manual QA testers on the team and created awareness across engineering and product teams about performance testing practices
  • Followed agile methodology and participated in sprint planning, daily scrum, backlog grooming and retrospective meetings, along with JIRA tracking


Performance Test Engineer, 05/2014 to 02/2015
CCC Information Services Chicago, IL
  • Conducted Proof-of-Concept on new software products and features
  • Played a key role in test suite optimization to simplify test execution cycle
  • Coordinated with stakeholder teams in gathering non-functional requirements and setting up test environment
  • Responsible for sign-off on applications to be released to clients
  • Studied application logs, JVM logs and server health charts, to correlated with poor performing transactions and made tuning recommendations to developer teams
  • Setup and revised performance expectations based on experience with products
  • Laid down standard processes to reduce turnaround time for test preparation in the team
  • Responsible for all project-related technical documentation around CCC products

Performance Test Engineer, 02/2009 to 05/2014
Cognizant Technology Solutions Green Bay, WI
  • Created and implemented performance test strategies for multi-tier architectures
  • Conducted performance testing and tuning of multiple technologies such as web and mobile applications, middleware components and B2B interfaces. The test included baseline/load tests, stress, endurance, scalability tests, and capacity planning
  • Introduced "Big Picture" initiative facilitating mapping of customer's applications with insurance life cycle, which later served as reference document by the team
  • Worked as performance team lead and took complete ownership of the team's efforts while encouraging them for enhanced automation and code modularization

Education
Bachelor of Technology: Computer Science Engineering, 2008
Mahatma Gandhi Institute of Technology - Hyderabad, Andhra Pradesh, India
  • Curriculum Project Online School Grading System
  • Student Representative for Girls
  • Organizing Member of Technology Festival


Certifications

HP Certified Loadrunner Professional

Sun Certified Java Developer