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Dedicated professional with over five years in the customer service industry and 11 years in the accounting industry looking for a new opportunity with Boot Barn as a Retail Inventory Control Specialist. Hard working and self-motivated. Enjoy meeting or exceeding customer expectations.
Oversaw the winding down of California's Redevelopment Agencies (Agencies). Helped Agency contacts comply with state legislation by answer their questions and providing guidance. Managed multiple priorities while completing the biannual review of assigned Agencies and assisted in monitoring all incoming email communications to the department. Obtained information needed to complete reviews and communicated regularly with managers concerning the status of assignments. Provided guidance to two staff and performed first level review of their work. Assisted in developing comprehensive review procedures used by the department.
Worked in a fast paced environment preparing individual and corporate tax returns. Helped clients understand the basic principles of income taxes and worked with them to obtain information needed to complete their tax returns. Communicated with managers concerning the status of assignments.
Helped solar system purchasers and retailers navigate the state's solar system rebate program. Resolved customer concerns and answer their questions in call center and by email. Used state accounting system to pay state vendors, and update vendor files for accurate payment processing.
Assisted customers on the sales floor by assessing their needs and recommending products based on that assessment. Used judgment to resolve customer concerns and provide solutions. Assisted store manager by keeping the sales floor stocked, organized, and clean. Monitored store inventory, processed purchase orders, returns, and bank deposits.
Two year missionary experience in Venezuela, restored 1967 mustang with my dad, enjoy kayaking, camping, and spending time with my wife and daughter.
Created and tested the company's first hybrid Apache Cordova mobile apps with HTML, CSS & JS.
Created and tested the company's first IOS native mobile app.
Recorded, mixed, and produced radio shows and commercials for the company's difffrent stations.
Served and assisted customers throughout the store.
A program that provides hands-on skills in development,
Bellevue College credits, and corporate internships at leading Puget Sound
corporations. Courses include Information Technology, Business Communications,
and Professional Skills.