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Professional Summary
  • Microsoft Office information entry Networks Internal components installation Desktop and
  • Office Management solutions Internet setup and repair
  • Customers Service case management
  • case worker
  • Business Administration laptop repair Software libraries maintenance Anti-virus
  • Data Entry Designed PowerPoint
  • Translation I speak three languages
Work History
Software Programmer I'm Rabeea Pola Form Iraq - Baghdad Born 06/1979
  • I have a Bachelor of Science in Operations Research in Iraq, Al-Rafidain College, University of 2005, and I was employed in the Ministry of Financial Supervision under the title of computer programmer in the years 2006 to 2014.
  • I have Certificate IV Community Services (case worker)of 2017.
  • I Continuing Study Diploma Community services ( Case Management) 2018.
  • I worked with Settlement Services International (SSI) Team assistant in data Entry and contact.
  • I took information about refugees and sometimes needed to translation.
  • For Refuges Arabic ,Chaldean or Assyrian, English.
  • Causal 2 month and volunteer 4 month.
  • I have Criminal check and working with children check and driver license.
Network Engineer
  • Entered numerical data into databases in a timely and accurate manner.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Microsoft office Excel, word..........e.g.
  • Trained new employees on multiple medical billing programs and data entry software.
  • Initiated rollout of new enterprise software solution for sales reporting.
  • programming.
  • power point.
  • Microsoft 6463-Visual Studio 2008:ASP.
  • NET 3.5.
  • Developed Programmer Electronic Documents Management System (EDMS).
  • Continuing study to 09/2018 Internet, - IT HAWA SAT - LEBONON, BEIRUT internet installation works.
IT - Caseworker - Team Assistant Settlement Services International - Bankstown, NSW
  • Entered numerical data into databases in a timely and accurate manner.
  • Translate Arabic and Assyrian and English.
  • Assistance to refugees through the program.
  • Which was provided through the organization.
  • Provide services to new refugees and assist them in meeting their needs.
Bachelor of Science: Programming Al Rafidain University College - 2017
Baghdad, Baghdad Governorate, Iraq Certificate IV : Community Services TAFE NSW Wetherill Park: Wetherill Park, NSW 2005
Diploma: Community Services - Case Management TAFE NSW Wetherill Park - Wetherill Park, NSW 09/2016, 11/2017
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Professional Summary
Multiple years working working within backbone zOS applications and systems support.

Join a collaborative team at the Schwab South Mountain campus in Phoenix. This role will support a large-scale z/OS systems network software and program products during Schwab's multi-year modernization/conversion to a distributed platform. While supporting the mainframe environment during the transition, you will also have an opportunity to learn new skills with the potential to eventually evolve into supporting distributed systems for Schwab. Acquire upgrades, install, test and migrate system software products in a highly available IBM Mainframe z/OS SYSPLEX multiple LPAR environment that utilizes JES2. Provide intradepartmental technical consulting for system and network related products Mentor and train personnel on z/OS data communication Seven or more years' experience as a Mainframe Network engineer supporting Parallel Sysplex Configure, debug and maintain TCPIP subsystems configurations Configure, debug, and maintain VTAM subsystems configurations Knowledge of all products using SNA & IP ( DB2, CICS, TSO/ISPF, Netview, Connect:Direct, JES2) Utilize mainframe Configuration Manager under z/OSMFUtilize SMP/E, TSO/ISPF and SDSF/ISPF to monitor, install, configure, and maintain system program products
  • Configure and implement AT-TLS rules ( digital certificate management)
  • Configure and implement IPSEC policies ( permit/deny rules , VPN-- ipsec tunnels)
  • Secure Encrypted data transfers (NDM, SFTP and FTP/TLS)
  • Tcpip trace analysis - IP, Socket, OSA adapter ,SNA(EE)
  • Nice to have: Z/VM network components configuration and maintain
  • Active Directory
Work History
Systems Manager 04/2016 to Current
Global Systems International Data Litcchfield Park, AZ
  • Maintained and monitored the server room, the wireless network and other server infrastructure.
  • Analyzed market trends and the competitive landscape to understand opportunities and potential value.
  • Collaborated with the sales, marketing and support teams to launch products on time and within budget.
Systems Support Technician 08/2016 to 01/2017
Peoria Unified School District Glendale, AZ
  • Participated in special projects, external audits, evaluations and process improvements.
  • Applied performance tuning techniques.
  • Entered commands and observed system function to verify correct operations and detect errors.
  • Implemented and administered advanced Microsoft technologies.
  • Ensured proper installation of cables, operating systems and software.
Area Assistant IT Technology 11/2014 to 07/2015
US Department of Commerce Phoenix, AZ
  • Oversaw implementation of application developments.
  • Oversaw the daily performance of computer systems.
  • Entered commands and observed system function to verify correct operations and detect errors.
  • Collaborated with the sales, marketing and support teams to launch products on time and within budget.
  • Responsible for coaching and training new staff members,to utilize new applications for data collection.
Systems Programmer 08/2008 to 11/2014
GSI Phoenix, AZ
  • Implemented innovative systems for data collection, storage and management of customer orders.
  • Collaborated with product management to design, build and test systems.
  • Maintained existing applications and designed and delivered new applications.
  • Debugged and modified software components.
  • Modified existing software to correct errors, adapt to new hardware and improve performance.
Network Support 05/2007 to 08/2008
Litchfield Elementary School Litchfield Park, AZ
  • Implemented and maintained firewalls, series switches and security appliances.
  • Upgraded and expanded network systems and their components.
  • Completed remote repairs involving software solutions and hardware repairs.
  • Built server systems and installed into racks.
Associate of Applied Science: Networking Administration 2005 Estrella Mountain Community College - Avondale, AZ
Bachelor of Science: Computer Systems Engineering The University of Oklahoma - Norman, OK
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To obtain a position with a prominent employer to develop a long term relationship that offers challenges, responsibility, and growth opportunity.
  • Clear and concise bilingual communicator
  • Shipping and receiving professional
  • POS systems expert
  • Strong client relations
  • Quick learner
  • Inventory management specialist
  • Production line management
  • Quality assurance training
  • Strong leadership abilities
Work History
Line Lead/Supervisor, 02/2017 to 02/2018
Aryzta Romeoville, IL
  • Directed 52 warehouse shipping associates.
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Led warehouse improvement initiatives to advance operational efficiencies.
  • Developed weekly schedules for warehouse employees.
  • Cleaned and maintained the warehouse in compliance with USDA safety standards.
  • Trained staff on material handling processes to reduce shipping times.
  • Stocked, staged and transported goods.
  • Tracked time spent on assignments each day for productivity reporting.
Sales Representative, 07/2014 to 02/2016
Future Automotive Wheeling, IL
  • Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Assistant Manager, 08/2013 to 07/2014
Auto Zone Des Plaines, IL
  • Promoted from Team Leader to Assistant Manager within 4 months.
  • Managed staff of 12 sales associates, 4 team leaders.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Reordered inventory when it dropped below predetermined levels.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Trained and developed new associates on POS system and key sales tactics.
Tech/Software Programmer, 10/2012 to 08/2013
American Gaming Systems Roselle, IL
  • Set up and configured hardware and software on company equipment.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Remained up-to-date on the latest technologies and solutions applicable to company products.
  • Managed call flow and responded to technical support needs of customers.
  • Researched, troubleshot and resolved complex problems independently.
  • Enthusiastically participated in job related training.
  • Maintained and updated customer service database.
  • Demonstrated professionalism and courtesy with customers at all times.
Crew Leader/Trainer, 05/2009 to 09/2012
Eva Ray Landscaping Berwyn, IL
  • Installed and maintained landscapes at homes, offices, and parks.
  • Designed programs for landscape maintenance, pest management, composting and other related topics.
  • Rearranged planting beds and flower gardens seasonally.
  • Extensively trained new and existing employees.
High School Diploma: 2008
J. Sterling Morton East High School - Cicero, IL
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Reliable and punctual Sales Associate who possesses an excellent work ethic and a friendly and courteous attitude.  Individual who is able to quickly master new concepts and skills. 
  • Cash handling accuracy
  • Time management
  • Adaptable
  • Strong communication skills
  • Mathematical aptitude
  • Dependable
  • ​Detail-oriented
  • ​Flexible schedule
01/2000 to 11/2008
Programmer Bartlett Milling Co. LP Statesville, NC
  • Responsible to programming pellet mills to make various types of animal foods.
  • Worked as a part of a team.
  • Kept work area clean, neat, and safe at all times.
02/1995 to 11/2001
Yard Jockey Sun Orchard Haines City, FL
  • Hooked and unhooked trailers from the tractor and converter dollies.
  • Moved tractor trailers to and from the dock area.
  • Worked as a member of a team.
05/1995 to 10/2000
Stocker Winn Dixie Haines City, FL
  • Greeted all customers.
  • Handled products and equipment in accordance with safety and sanitation guidelines.
  • Handled resets according to schedule, including deleted and new merchandise.
  • Unloaded merchandise and placed it on the shelves in the proper places. 
High School Diploma Haines City High School Haines City, FL
High School Diploma: Automotive Mechanics Certification UTI-Nascar Technical Institute Mooresville, NC
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Career Overview
I am currently a student at the New York University Music Technology Program. I have a background in computer programming, Music Theory, and Music production. 
  • I have worked closely with musicians and am one myself
  • I have a grasp of analog and digital electronics
  • I know the in and outs of analog and digital recording
  • I know how to code 
  • I have worked as the analog synthesizer technician for many groups
Technical Skills
Skills Experience Total Years Last Used
Python fluent 1 current
Arduino near fluent 1 current
pro-tools developing 1 current
Bitwig DAW fluent 3 current
MAX/MSP near fluent 2 current
Work Experience
October 2016
December 2016
Freelance NY, NY MAX programmer programmed MAX patches
Education and Training
New York University New York, NY, United States Bachelor of Arts: Music Technology I will receive a Bachelor of Music degree
This resume is created in 7 minutes.
Professional Summary
Dedicated Computer Engineering student focused on applying advanced technical expertise to a position in software development and Machine Learning.
    • Website Development Languages such as HTML, CSS and JavaScript.
    • Advanced knowledge of Java
    •  C# programming in Unity
    • Backend Web Development using NodeJS, Python, Django and Angular JS using the REST api 
    • Troubleshooting and debugging
  • Exceptional communication skills
  • Quick learner
  • Training development aptitude
  • MS Windows proficient
  • Advanced problem solving skills
  • Innovative
Work History
Software Engineer 03/2017 to 04/2017
Buses R' Us UBC CPSC 210 Term Project
  • Developed an Android program, which uses real-time information from Translink Vancouver to display bus routes on a map and time of bus arrivals times within Vancouver.
  • Use geolocation features to show the closest bus stop to the user.
  • Parsed data in XML and JSON format.
  • Implemented key features of the app such as location change of user and displaying the bus routes using advanced Object Oriented Programming principles.
Programmer 03/2017 to 03/2017
BizHacks Hackathon UBC
  • Developed a web app which uses Microsoft Cognitive Services to use its facial emotion recognition to build a system which takes a photo and based on certain emotions, decides if a customer is in need of help.
  • Implemented the of the front end and helped with designing the algorithm which determines if a customer needs help and a pitch for the product.
  • Coded front end of the website using HTML, CSS along with the Bootstrap framework, JQuery and AJAX.
  • Collaborated with a team of 4 engineers to build this web application.
Software Developer 01/2017 to 04/2017
UBC Game Developers Association UBC
  • Built a game using C# and the framework Unity.
  • Worked in a team environment and collaborated with 5 developers and designers to build the project.
  • Took initiative in implementing various features of the game such as character movement, object collisions and the audio system of the game.
  • Used Git to collaborate.
Cashier 07/2014 to 08/2016
Real Canadian Superstore Regina, SK

  • Maintained a cash register and worked as a cashier.
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Bachelor of Science: Computer Science Current University of British Columbia - Vancouver, BC
  • Coursework includes CPSC 110 (Systematic Program Design), CPSC 121 (Models of Computation), CPSC 210 (Software Construction)

CPSC 110 (Systematic Program Design) CPSC 121 (Models of Computation) CPSC 210 (Software Construction):
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  • Highly motivated manager seeks new challenges in a new venue with demonstrated ability to deliver mission-critical results.
  • Proven experience in start-ups as well as established operations leveraging expertise in organization, development, computer networking, and problem solving to provide exceptional user support and assistance in resolving conflict.
  • Experience includes managing sensitive materials and providing after-hours support for clients, offering outstanding presentation, communication and cross-cultural team management skills.
  • High-energy, results-oriented leader with an entrepreneurial attitude.
  • Sales
  • Marketing
  • Support
  • Developer
  • Trade Show Design and Setup
  • Operations Management
  • Product Management
  • QA Unit Testing
  • Serial (RS-232) Communications
  • ODBC
  • Web Design
  • Windows CE
  • C/C++/C#
  • 8086 Assembly
  • Windows SDK
  • MFC
  • Net CLR
  • SQL
  • HMTL
  • CGI
  • Perl
  • DSP
  • Electronics
  • UX design
Core Accomplishments
  • Managed successful teams with very little turnover while coaching and recognizing accomplishments. 
  • Built teams from scratch for different industries.  Broadcasting with on air Disc Jockeys, online community with Professional Forum Managers, development and technical support for 5 different products.
  • Received Teamwork Award from Microsoft/MSN working with 4 other MSN teams.  
  • Worked with Operating System code at a Kernel level with The Software Link and PC-MOS, a multiuser/multitasking DOS operating system (80x86 assembly).
December 2017 to Current
CSS/W4PC Software/Odyssey Internet Services Florence, AL: Tampa, Fl: Rialto, CA President, CEO, Lead Programmer, and Support
  • Developing Cross Platform apps for iPhone, Android and Windows with Xamarin Forms and C++ for use with social networking in a DCHP public area
  • Retail products for international ham radio market in C++/MFC and Windows CE (Pakratt CE) with Visual Studio 2003/08/10/13 interfacing with serial devices and firmware.
  • Managed a staff of 10 people until 2001, staff of 5 W4PC Software, staff of 8 at Odyssey.
  • Contracted programming for Bisk Education. Optimized and redesigned the CPAReview MFC software product from Using Java database (jquery) to XML interface. Increased database by 200%. (6 month contract - 2011). Used Scrum Methodology.
  • Design and configured  of Odyssey Internet Services. Part owner from 1. Configured entire data center with Windows NT/2000, including custom applications for RADIUS customer database.
December 2011 to December 2016
HRD Software, LLC Tampa, FL Former Co-Owner and Lead Programmer
  • At HRD, company had 3 owners and 1 sales person. After being brought on board, HRD grew 10-person software development company. I led the transformation of a free software program into a premium value-added program that in the last three years brought in $600,000 in revenue annually. The program sells in a cottage market of 3 million users with an average install base of 50,000 users. ·   
  • Developed and maintained the ham radio software created in C++/MFC and Visual Studio that in 2013 became the top-rated industry software. ·        
  • During my tenure, through the development and marketing of new products developed, growth of software sales doubled each of the past 5 years, including exceeding sales forecast by 120% in 2016.
Microsoft Corporation Redmond, WA Computing Central Lead Online Manager
  • Responsible for the successful setup and kickoff of the computing and software forums on MSN. MSN reached 1,000,000 users in the first year.
  • Management of a staff of  4 Online Managers and 22 Forum Managers.  Worked with FM's to provide content to the general userbase via HTML articles, message boards, technical chats and Shareware programs online.
  • From 1997 to 1999 ran the MSN Software Development forum, an extension of Microsoft Support for Windows programming.
Education and Training
University of North Alabama
Florence, Alabama, USA
COMPUTER SCIENCE 3.0 GPA, Took classes including compiler design and operating system programming.
Southern College of Technology
Marietta, Georgia, USA
 4.0 GPA
Programming design and implementation classes.
Marietta-Cobb Technical School
Marietta, Georgia, USA
4.0 GPA. Sigma Cum Laude 
Graduated with Honors.
Windows API; Visual C++ programmer; MS Exchange Server 2010 Administration, Windows 2008 Server Admin; MS SQL Server 2008 Administrator, UX Concepts
Windows 7 ;  Windows IT Workers;  Windows IT Professionals
Dell Systems Expert
Extra Class Ham Radio Licence, General Radio Operators Licence (Commercial) 
MS Exchange Server 2010 Administration
MS Exchange Server 2010 Administration
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My college education is mostly comprised of science and math along a full education in software engineering.  In the past 5 years I've been able to apply this knowledge in the mold industry while becoming familiar with ins and outs of machining.  While on the job I have learned to use Camtool, Solidworks, design electrodes,  gotten quite familiar with CNC Milling concepts, and written many macros.  These macros have saved a lot of time and reduced errors.
  • Camtool (5 years)
  • Solidworks (4 years)
  • VBA (Macro language baked into Excel, Solidworks, and pretty much all other Microsoft Products) (4 years)
  •  C# (Windows Programming language) (1 year)
  •  Visual Studio (Software authoring Program) (1 year)
  • SQL (Database language) (2 years)
11/2011 to Current
CNC Programmer / Scheduler SMC LTD. Somerset, WI
*Electrode Programming
*Wrote a macro to automate setting up cutting surfaces and work surfaces. (See video)
*Wrote a macro to automate setting up cutting parameters
        (See Video)
*Modified Setup Sheets
*Created an Electronic Paperless Setup Sheet for tablets and laptops
        *Adapted Post-File Configurations
*Setup Tools and Holders in the Database
*Created Optimized tool profiles for new High Speed Graphite Mill
*Designed Electrodes
*Wrote a Macro to automate the process of parasolid creation
*Wrote a Macro to generate an Inspection Sheet (Excel) from callouts on a drawing.
*Setup schedule for development and new tool builds.
*Built custom application for scheduling and the generation of Kan Ban sheets.
Education and Training
Bachelor of Science: Computer Science / MInor in Physics UW-River Falls River Falls, WI
Certificate: Solidworks WITC New Richmond, WI
Certificate: Microsoft Project WITC New Richmond, WI
Activities and Honors
Exceeding Expectations Awards at SMC LTD.:
2015 - Developed Program tracking system using Excel Macros for Engineering - Recognized by Vice President
2017 - Developed Excel Macro to copy Press Spec Sheet data to newer versions of Sheet. - Recognized by Training Manager