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Professional Summary
  • Microsoft Office information entry Networks Internal components installation Desktop and
  • Office Management solutions Internet setup and repair
  • Customers Service case management
  • case worker
  • Business Administration laptop repair Software libraries maintenance Anti-virus
  • Data Entry Designed PowerPoint
  • Translation I speak three languages
Work History
Software Programmer I'm Rabeea Pola Form Iraq - Baghdad Born 06/1979
  • I have a Bachelor of Science in Operations Research in Iraq, Al-Rafidain College, University of 2005, and I was employed in the Ministry of Financial Supervision under the title of computer programmer in the years 2006 to 2014.
  • I have Certificate IV Community Services (case worker)of 2017.
  • I Continuing Study Diploma Community services ( Case Management) 2018.
  • I worked with Settlement Services International (SSI) Team assistant in data Entry and contact.
  • I took information about refugees and sometimes needed to translation.
  • For Refuges Arabic ,Chaldean or Assyrian, English.
  • Causal 2 month and volunteer 4 month.
  • I have Criminal check and working with children check and driver license.
Network Engineer
  • Entered numerical data into databases in a timely and accurate manner.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Microsoft office Excel, word..........e.g.
  • Trained new employees on multiple medical billing programs and data entry software.
  • Initiated rollout of new enterprise software solution for sales reporting.
  • programming.
  • power point.
  • Microsoft 6463-Visual Studio 2008:ASP.
  • NET 3.5.
  • Developed Programmer Electronic Documents Management System (EDMS).
  • Continuing study to 09/2018 Internet, - IT HAWA SAT - LEBONON, BEIRUT internet installation works.
IT - Caseworker - Team Assistant Settlement Services International - Bankstown, NSW
  • Entered numerical data into databases in a timely and accurate manner.
  • Translate Arabic and Assyrian and English.
  • Assistance to refugees through the program.
  • Which was provided through the organization.
  • Provide services to new refugees and assist them in meeting their needs.
Bachelor of Science: Programming Al Rafidain University College - 2017
Baghdad, Baghdad Governorate, Iraq Certificate IV : Community Services TAFE NSW Wetherill Park: Wetherill Park, NSW 2005
Diploma: Community Services - Case Management TAFE NSW Wetherill Park - Wetherill Park, NSW 09/2016, 11/2017

This resume is created in 7 minutes.

Software developer with 3 years experience in designing and implementing software programs, testing and debugging functionality and maintaining and optimizing code for improved performance. Software engineer with full-stack development and systems administration experience.Strong organizational and time management skills Excellent analytical and problem-solving skillsExceptional work ethic, taking ownership of all assigned tasks and responsibilities. Experience in designing and developing Multi-tier enterprise level web applications using Java, Servlets, HTML, CSS, Javascript, Freemarker. Vue, Oracle, JDBC, ODBC, Web Services, Spring Boot and Spring Cloud.

  • Platforms (10 years): Windows, Mac OS, Linux
  • Software: Microsoft Office Suite including Visio & advanced Excel (10 years), Eclipse (5 years), MySQL (3 years), ERP (2 years), WordPress, Sublime, Photoshop
  • Programming Languages: Java (3 years), Javascript and HTML (4 years), CSS (4 years), Bootstrap, AngularJS, SASS/LESS, jQuery, SQL, Oracle(2 years), Mybaties, ASP.NET
  • Framework: Spring MVC, Spring Boot, Spring Cloud, Freemarker, and Vue
Computer Programmer 03/2017 to 05/2018 Normerica Inc Mississauga, ON

Responsibilities: Working as a developer in a team to build this ERP application. Developed, tested and maintained both web and desktop application for the functions. Software application for managing manufacturing inventory system including marketing, accounting, purchasing, logistics, and Sales for a different plant. Developing code, testing code, deploying, providing training and post implementation application support to the desktop applications.

Developer: (80% time on it)
  • Monitor and maintain ERP system security by assigning appropriate system access to users at different levels throughout the organization
  • Implementation of additional functionality with company's growth
  • Training staff on different ERP modules, purchasing, production, invoicing etc
  • Presenting new updates and changes in ERP system to management
  • Took full ownership of tasks assigned from requirement gathering, development, testing, deployment of components.
  • Knowledge of data modeling, database optimization, understanding and implementation of schemas, and the ability to interpret and write SQL queries to grab a report from the database to analysis and maintenance.
  • Created an Oracle database and web-based administration utility for ERP system using Java. 
  • Using existing database to migrate our system from PowerBuilder to Web-Based system.
  • Using Spring Cloud to connect multiple databases for web-based application
  • Managed all social media accounts for the company, as well as did front end and back end maintenance and design for their websites
  • Worked extensively with Oracle database to extract, manipulate and modify data to meet the demands of company employees 
  • Developing Crystal Reports for the application.
IT administrator:  (20% time on it)
  • Assisted in providing comprehensive and timely responses to desks for any Production support issues, and coordinating and running releases with the support team both the internal office and external offices located all over the world  
  • Windows Server 2008 management, data migration, backups and security
  • Office 365 management and users set up
  • VoIP phone configuration and management
  • Website management, web-hosting, and updates
  • SOP development and implementation
  • New user setup and decommissioning on phones, emails, and terminals
Tools/technologies: AngularJS, IntelliJ IDEA, Sublime, HTML5, CSS3, JavaScript, Bootstrap, AngularJS, jQuery, Java, Oracle, Spring boot, Srping Cloud
Software Tester/Quality Assurance Intern (Microsoft Division) 08/2013 to 08/2014 Beyondsoft Company

Responsible for learning technical installations, configuration, testing and defect tracking and create and deliver reports for projects. Relied upon for software testing, generating test scripts and applying test cases.

  • Key Achievements:
  • Performed test activities including strategy, planning, testing, issue reporting, and resolution.
  • Created test plans and executed tests, develop detail test cases, establish test matrices as per QA process and methodology also responsible for summarizing test results for management
  • Accountable for providing advanced software testing analysis and complete documentation.
  • Skilled at tracking bug fixes in order to ensure project quality.
  • Well versed with multiple platform testing including desktop, web, and mobile.
  • Responsible for carrying out automated testing, black box, and mobile testing to ensure application stability and successful delivery.
  • Defining Java class file to define objects and encapsulated them within the page classes.
  • Writing simple to complex SQL queries for testing purpose
Junior Web Developer 08/2014 to 04/2015 Beijing Miracle Network Technology Co., Ltd.
  • Worked on mobile friendly responsive design using HTML5, CSS3, Bootstrap, and JavaScript 
  • Developing UI/UX design. 
  • Exposure to latest framework-Bootstrap.
  • Created HTML templates (outfits and widgets) and maintained the websites.
  • Responsive Web Design for different types of Devices like tablets and mobiles.
  • Upgraded the application to responsive design using Bootstrap
Tools/technologies: AngularJS, IntelliJ IDEA, Sublime, HTML5, CSS3, JavaScript, Bootstrap, jQuery
Data Analyst Internship 06/2013 to 09/2013 Beijing Tianyi Huasheng Arcitectural Design Consulting Company Ltd.
Leveraged a highly technical skill set to data mine databases and ERP systems to generate and distribute key reports to company stakeholders. Key Achievements:
  • Responsible for creating business reports by using SQL to query and retrieve data.
  • Successfully developed advanced SQL and Excel skills aiding in quickly retrieving key data and presented to management to aid in business decisions.
  • Discovering source data, analysis of data field, building or enhancing existing data models.
  • Modeling and developing SQL Server Database/Tables/Stored Procedures.
  • Manipulating and updating data for reporting purpose.
  • Writing SQL Queries to pull data from multiple database and tables.
  • Create Excel spreadsheets to input data and writing functions to improve input efficiency.
  • Install and maintain: MS Office Professional 2007 & 2003, ERP System, SQL, Eclipse, Network administration of a multi-site environment
Master of Engineering: Electrical Engineering 2016 University of Windsor Windsor, ON, Canada
  • Course Work: Network, Cybersecurity, Wireless Communication Systems, Data Mining, ComputerArithmetic and Multimedia Systems.
Bachelor of Engineering: Software Engineering 2014 Beijing Information Science and Technology University Beijing, Beijing, China
  • Course Work: Java, Database Systems, Fundamentals of Computer Network, Advanced Programming inJava, Software Testing Methods & Process, Software Project Management, Information Security, etc..
Keyword: Software Tester/Software Engineering/Computer Programmer
  • Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
  • Document software defects, using a bug tracking system, and report defects to software developers.
  • Install and configure recreations of software production environments to allow testing of software performance.
  • Document software defects, using a bug tracking system, and report defects to software developers.
  • Excellent experience in System Development life cycle (SDLC) including Analysis, Design, Coding, Testing, Implementation and Support
  • Profound Knowledge in developing HTML pages using DIV layout, Web Accessibility, and Web Usability.
  • Well versed in front-end development and client side programming using JavaScript (JQuery, AngularJS, AJAX and JSON), HTML/HTML5, CSS/CSS3, Bootstrap, REST Services, GIT etc. 
  • Strong SQL skills with MySQL, SQLite and MS SQL SERVERExperience for E-commerce Trading API such as eBay, Amazon, TaoBao, Sephora
Keyword: Data Analyst/System administrator
  • Analyze user needs and software requirements to determine feasibility of design within time and costconstraints.
  • Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
  • Used Execution Plan and SQL Profiler to optimize queries and enhance database performance
  • Strong skills of SQL, PL/SQL, Stored Procedures and Triggers programming
Addition Information:
  • Self-motivated, a quick-thinker, a quick learner and able to work in a fast-paced work environmentExcellent analytical and problem-solving skills acquired from previous research experience
  • Excellent understanding of the software development and project management life cycle
  • Strong abilities in problem-solving analysis, summary problem solving and logical skills for tracking down bugs

This resume is created in 7 minutes.
Professional Summary
Multiple years working working within backbone zOS applications and systems support.

Join a collaborative team at the Schwab South Mountain campus in Phoenix. This role will support a large-scale z/OS systems network software and program products during Schwab's multi-year modernization/conversion to a distributed platform. While supporting the mainframe environment during the transition, you will also have an opportunity to learn new skills with the potential to eventually evolve into supporting distributed systems for Schwab. Acquire upgrades, install, test and migrate system software products in a highly available IBM Mainframe z/OS SYSPLEX multiple LPAR environment that utilizes JES2. Provide intradepartmental technical consulting for system and network related products Mentor and train personnel on z/OS data communication Seven or more years' experience as a Mainframe Network engineer supporting Parallel Sysplex Configure, debug and maintain TCPIP subsystems configurations Configure, debug, and maintain VTAM subsystems configurations Knowledge of all products using SNA & IP ( DB2, CICS, TSO/ISPF, Netview, Connect:Direct, JES2) Utilize mainframe Configuration Manager under z/OSMFUtilize SMP/E, TSO/ISPF and SDSF/ISPF to monitor, install, configure, and maintain system program products
  • Configure and implement AT-TLS rules ( digital certificate management)
  • Configure and implement IPSEC policies ( permit/deny rules , VPN-- ipsec tunnels)
  • Secure Encrypted data transfers (NDM, SFTP and FTP/TLS)
  • Tcpip trace analysis - IP, Socket, OSA adapter ,SNA(EE)
  • Nice to have: Z/VM network components configuration and maintain
  • Active Directory
Work History
Systems Manager 04/2016 to Current
Global Systems International Data Litcchfield Park, AZ
  • Maintained and monitored the server room, the wireless network and other server infrastructure.
  • Analyzed market trends and the competitive landscape to understand opportunities and potential value.
  • Collaborated with the sales, marketing and support teams to launch products on time and within budget.
Systems Support Technician 08/2016 to 01/2017
Peoria Unified School District Glendale, AZ
  • Participated in special projects, external audits, evaluations and process improvements.
  • Applied performance tuning techniques.
  • Entered commands and observed system function to verify correct operations and detect errors.
  • Implemented and administered advanced Microsoft technologies.
  • Ensured proper installation of cables, operating systems and software.
Area Assistant IT Technology 11/2014 to 07/2015
US Department of Commerce Phoenix, AZ
  • Oversaw implementation of application developments.
  • Oversaw the daily performance of computer systems.
  • Entered commands and observed system function to verify correct operations and detect errors.
  • Collaborated with the sales, marketing and support teams to launch products on time and within budget.
  • Responsible for coaching and training new staff members,to utilize new applications for data collection.
Systems Programmer 08/2008 to 11/2014
GSI Phoenix, AZ
  • Implemented innovative systems for data collection, storage and management of customer orders.
  • Collaborated with product management to design, build and test systems.
  • Maintained existing applications and designed and delivered new applications.
  • Debugged and modified software components.
  • Modified existing software to correct errors, adapt to new hardware and improve performance.
Network Support 05/2007 to 08/2008
Litchfield Elementary School Litchfield Park, AZ
  • Implemented and maintained firewalls, series switches and security appliances.
  • Upgraded and expanded network systems and their components.
  • Completed remote repairs involving software solutions and hardware repairs.
  • Built server systems and installed into racks.
Associate of Applied Science: Networking Administration 2005 Estrella Mountain Community College - Avondale, AZ
Bachelor of Science: Computer Systems Engineering The University of Oklahoma - Norman, OK

This resume is created in 7 minutes.
To obtain a position with a prominent employer to develop a long term relationship that offers challenges, responsibility, and growth opportunity.
  • Clear and concise bilingual communicator
  • Shipping and receiving professional
  • POS systems expert
  • Strong client relations
  • Quick learner
  • Inventory management specialist
  • Production line management
  • Quality assurance training
  • Strong leadership abilities
Work History
Line Lead/Supervisor, 02/2017 to 02/2018
Aryzta Romeoville, IL
  • Directed 52 warehouse shipping associates.
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Led warehouse improvement initiatives to advance operational efficiencies.
  • Developed weekly schedules for warehouse employees.
  • Cleaned and maintained the warehouse in compliance with USDA safety standards.
  • Trained staff on material handling processes to reduce shipping times.
  • Stocked, staged and transported goods.
  • Tracked time spent on assignments each day for productivity reporting.
Sales Representative, 07/2014 to 02/2016
Future Automotive Wheeling, IL
  • Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Assistant Manager, 08/2013 to 07/2014
Auto Zone Des Plaines, IL
  • Promoted from Team Leader to Assistant Manager within 4 months.
  • Managed staff of 12 sales associates, 4 team leaders.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Reordered inventory when it dropped below predetermined levels.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Trained and developed new associates on POS system and key sales tactics.
Tech/Software Programmer, 10/2012 to 08/2013
American Gaming Systems Roselle, IL
  • Set up and configured hardware and software on company equipment.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Remained up-to-date on the latest technologies and solutions applicable to company products.
  • Managed call flow and responded to technical support needs of customers.
  • Researched, troubleshot and resolved complex problems independently.
  • Enthusiastically participated in job related training.
  • Maintained and updated customer service database.
  • Demonstrated professionalism and courtesy with customers at all times.
Crew Leader/Trainer, 05/2009 to 09/2012
Eva Ray Landscaping Berwyn, IL
  • Installed and maintained landscapes at homes, offices, and parks.
  • Designed programs for landscape maintenance, pest management, composting and other related topics.
  • Rearranged planting beds and flower gardens seasonally.
  • Extensively trained new and existing employees.
High School Diploma: 2008
J. Sterling Morton East High School - Cicero, IL