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Skillful Principal Consultant resume

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Principal Consultant 01/1998 to Current Smithson-Bell Consulting Oakland, Richmond, Pinole, Alameda, CA
Two decades as a senior training and development professional with increasing responsibility improving workforce productivity through training and facilitation, OD consultation, coaching/mentoring and strategic planning.  History of designing and delivering curricula, programs, workshops, and off-sites that transform individual and organizational contributions, performance and results for diverse executives, managers, and employees.  Known for building confidence, competencies, and motivational skills so individuals take increased personal ownership for their own learning.  Skilled at flexing in the moment to match the energy and mood of participants, to gain perspective, calm emotions and bringing group processes back to purpose and results.  Website:  

  • Design/implement training programs in leadership development and technical/administrative functions for:

              -City of Oakland, Counties of Alameda and Santa Clara.

              -Fireman's Fund Insurance Company, PeopleSoft.

              -Oakland Unified School District, Mount Zion Baptist Church. 

              -Stanford University, Stanford University Hospital.

Specialization and Expert Experience:

  • Design and facilitate courses on a variety of subject areas for executives, managers and employees. Individually designed courses for employees, managers and trainers.
  • Achieve organizational mandates in performance management and leadership development.
  • Coaching:  provide constructive feedback to clients/intact work teams, achieving specific personal/professional goals through training/guidance, including 1-3 month interventions to turn around performance based on management expectations.
  • Provide assessment and course evaluation on specific projects/programs intended to achieve specific objectives, increase efficiency and improve organizational performance.
  • Customize train-the-trainer programs and organizational initiatives/mandates to support company directives/outcomes.
Director, Leadership, Development and Learning 01/2014 to 12/2017 Kaiser Permanente Northern California Region, CA
Highlights & Accomplishments
  • Managed, designed and facilitated, as Lead Consultant, orientation, training and tour for new hospital rebuild of 3 hospitals and 2 medical office buildings in San Leandro, Oakland, and Redwood City for 6,500 physicians, managers and staff.

    Differentiated instruction for:        
    • Team Building, Strategic Planning,
    • Process Improvement,Workplace Bullying.
    • Difficult Conversations, Emotional Intelligence.    
    Diversity & Inclusion
    • Presented Service and Diversity segment of New Employee Orientation for 35-85 employees and physicians.
    • Managed “Language Matters” (24/7 video hospital interpreter services) for limited English speaking patients and families.
    Budgeting & Financial Responsibilities
    • Managed annual $65K Leadership Forum, including scheduling offsite venue, theme and keynote speaker, celebrating accomplishments of 355 managers who completed annual learning requirements. ​​

    Senior Learning Consultant, Learning & Development 01/2006 to 12/2014 Kaiser Permanente East Bay Service Area, Oakland, CA
    Highlights & Accomplishments
    • Worked with senior leadership transition teams to strategize and plan new facility openings during 2014
    • Ensured 6,500 physicians, managers and staff were trained and toured to meet Title 22 requirements.
    • Coached Patient Care Services Senior Leadership Team during offsite, increasing service scores by 15% for that quarter.
    • Facilitated skill development programs for leaders in a week-long, residential Middle Management Development Program.
    Project Manager, Patient Care Services 01/2004 to 12/2006 Patient Care Services Oakland, CA

    Marketed and conducted community outreach events/health fairs for PCS's Coalition for Nursing Careers in California.

    • Targeted less represented students for scholarships and nursing programs and other allied health fields.
    Manager of Training and Organizational Development 01/2000 to 12/2003 Alameda County Conference & Training Center Oakland, CA

    • Created/facilitated courses: Ethics and Fairness, Workplace Violence Prevention, Sexual Harassment Prevention, Team Effectiveness for 10,000 employees. 
    • Efforts yielded 60% improved performance of the Alameda County goals.
    Representative Workshops

    • Americans With Disabilities Awareness       
    • Change Management
    • Coaching Communications Effectiveness
    • Customer Service
    • Difficult Conversations
    • Diversity & Inclusion
    • Emotional Intelligence
    • Ethics & Fairness/Code of Conduct
    • Facilitative Leadership
    • Feedback Communication
    • Performance Management
    • Presentation Skills
    • Process Improvement
    • Sexual Harassment Prevention
    • Team Building
    • Workplace Violence Prevention
    • EEOC Training
    • Effective Communication
    • Emotional Intelligence
    • Ethics and Fairness/Code of Conduct             
    • Facilitative Leadership
    • Performance Management
    • Presentation Skills
    • Process Improvement
    • Sexual Harassment Prevention
    • Team Building
    • Workplace Violence Prevention

    Education and Training
    Masters Degree (MPA): Public Administration California State University, East Bay Hayward, CA
    Bachelor of Science: Speech Pathology/Special Education Wayne State University Detroit, MI

    • Personality Indicator, Meyers Briggs         
    • Facilitative Leadership, Interaction Associates        
    • Leadership Development Series, Achieve Global Leadership
    • Skills Process Improvement, Kaiser Permanente         
    • Difficult Interactions, Kaiser Permanente
    • Managing Personal Growth, Blessing White
    • Exercising Influence, Barnes and Conti
    • Leadership Diversity Development Program (LDDP),Kaiser Permanente   
    Professional Organizations


    • Association for Talent Development
    • Bay Area Business Round Table
    • California State University East Bay, Alumni Association
    • National Association of African American Human Resources  

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    Job-winning Principal Consultant resume

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    Seasoned Trainer with a Master of Business Administration who is organized, driven and effective at using efficient methods of teaching while focusing on the individual needs of each participant.  More than 5 years of experience in teaching and training, instructional design, organizing and facilitating training exercises. A responsible professional with excellent communication skills, who excels at creating effective partnerships and has a passion for teaching that drives growth. 

    • Training and consulting
    • Curriculum development
    • Classroom Management
    • MS Office proficiency
    • Lesson Planning
    • Adult Education
    • Certified ESL Teacher
    • Interactive teaching/learning
    07/2018 to Current
    English Language Instructor Education First Washington, DC
    • Taught lessons encompassing a range of skill-building activities for speaking, writing, reading and listening.
    • Employed kinesthetic, visual and auditory approaches to make lessons interesting and interactive.
    • Engaged in cultural immersion programs with students to further augment global understanding.
    • Instructed more than 25 students through lectures, discussions, group activities and demonstrations.
    • Attended professional development workshops focused on learning goals and classroom management.
    • Developed creative course plans and earned high commendation scores from students and Director of Studies
    08/2015 to Current
    Principal Consultant R Reynolds Consulting (business consultancy) Alexandria, Virginia
    • For small business clients, create marketing strategies and business plans to improve business results.
    • Helped organize and facilitate marketing workshops on effective email marketing and value proposition creation.
    • Designed digital marketing tactics that improved companies' digital footprints, including creation of website landing pages and calls to action that increased conversions by 30%
    • Performed business assessments for small to midsized businesses; helped businesses develop, plan, and implement marketing strategies; and created marketing materials to grow customer bases.
    • Produced marketing materials for a technology company, including email campaigns, social media campaigns, and expo marketing materials that increased qualified leads by 60%.
    • Organized and led meetings for status updates and milestone confirmations, ensuring ongoing progress.

    10/2015 to 10/2017
    Small Business Coach Nymbus Corporation Washington, DC

    • For a portfolio of up to 17 small businesses, partnered with companies and employees to develop strategic plans, business processes, and brand marketing strategies to achieve business growth.
    • Prepared creative briefs and helped businesses create marketing materials (quad charts, pitch decks, and brochures and flyers for expos/trade shows), generating up to 300% the previous number of leads.
    • Trained key company personnel on content marketing, instructing on technology acquisition and use, content creation and distribution, and results metrics. This training resulted in an effective team and self-sustaining content marketing programs for several companies.
    • Used Business Model Canvas and strengths, weaknesses, opportunities, and threats (SWOT) analyses to design/document business models, create value propositions/positioning statements, and align business activities, setting a foundation for success.  
    • Created and led weekly webinars for senior executives on business development, including brand positioning and business marketing.
    • Held weekly one-on-one meetings with businesses to share updates, report results, explore opportunities, and confirm milestones against benchmarks, keeping business strategies on track.

    08/2013 to 09/2015
    English Language Teacher Education First (Li'Xin Univerity of Commerce) Shanghai, China
    • Taught lessons encompassing a range of skill-building activities for speaking, writing, reading and listening.
    • Employed kinesthetic, visual and auditory approaches to make lessons interesting and interactive.
    • Engaged in cultural immersion programs with students to further augment global understanding.
    • Instructed more than 25 students through lectures, discussions, group activities and demonstrations.
    • Attended professional development workshops focused on learning goals and classroom management.
    • Developed creative course plans and earned high commendation scores from students and Director of Studies 
    12/2012 to 08/2013
    Customer Service Manager and Trainer XEROX Raleigh, NC

    • Managed a team of 10 to 20 help desk representatives, ensuring that team members solved customer problems and that customer satisfaction levels remained high.
    • Interviewed and onboarded new hires, trained staff on managing customer expectations and delivering effective customer service.
    • Evaluated team using key performance indicators such as average handle time and customer satisfaction, using results to develop strategies to support professional development and enhance team performance.

    11/2010 to 08/2013
    Property Manager VP Properties Raleigh, NC
    • Taught and promoted safe work practices among subcontractors and staff.
    • Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery. 
    • Partnered with cross-functional teams to address and protect landlord's real estate interests, HOA regulatory matters, maintenance management and facilitate team based resolutions.
    • Analyzed statistical results calculated to provide reports and in-depth knowledge of marketplace trends. 
    02/2008 to 11/2010
    Senior Account Manager BANK OF AMERICA Atlanta, GA
    • Delivered quality account management and problem resolution, resulting in 100% quality scores.
    • Developed relationships with clients and call center departments through clear communication.
    • Developed rapport with the customer base by handling difficult issues with professionalism.
    • Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.
    • Taught underserved school's students on financial literacy to improve banking knowledge through non profit Operation Hope.
    Education and Training
    Master of Business Administration: Marketing Strayer University Washington, DC
    Bachelor of Arts: Theology Ambassador University Pasadena, CA
    Certifications and Activities
    • Teaching Knowledge Test (TKT) Certification
    • Teaching English as a Foreign Language (TEFL) Certificate
    • Inbound Marketing, HubSpot Academy, 2017; 
    • Content Marketing, HubSpot Academy, 2017
    • Professional Organizations:  American Marketing Association
    • Technical Skills: Microsoft Office 365, HubSpot, WordPress, Wix, Google Analytics
    • Volunteerism: Financial literacy teacher in underserved communities, Operation Hope, 2018 and 2010; Volunteer home builder, Habitat for Humanity, 2013

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    Experienced Principal Consultant resume

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    Results-driven Technology professional with nearly 14 years of experience in Oracle ERP and Fusion Middleware. Extensive experience in Requirement analysis, Scoping, Solution Design, Implementation, Integrations, Extensions, Customizations, Interfaces and Data conversions in Oracle Financials, Distribution and Manufacturing modules. Highly adept in building integration solutions using the Oracle Fusion Middleware. Achievement oriented with ability to manage change. Willing to learn and upgrade skills. 
    • Oracle Applications/ Oracle E-Business Suite R12/11i : Accounts Receivable (AR), General Ledger (GL), Oracle Payables (AP), Order Management (OM), Oracle Purchasing (PO), Cash Management (CM), Trading Community Architecture (TCA), Oracle Inventory, Oracle Bill of Materials, Oracle HR, Advanced Pricing, Oracle iStore, Oracle Quoting, Oracle HR, Oracle Mobile Supply Chain Application (MSCA), iProcurement, iExpense, Installed Base, Service Contracts.
    • Oracle Fusion Middleware : Oracle SOA Suite (BPEL,WSM, ESB, Mediator) , Oracle B2B integration, Weblogic server.
    • Oracle Developer Suite : Oracle Forms 6i/10g, Oracle Reports 6i/10g, Oracle Workflow, XML/BI Publisher, SQL* Loader, Oracle Discoverer.
    • Oracle Frameworks : Oracle Applications Framework (OAF), Application Developer Framework (ADF), Oracle Mobile Application Framework
    • IDEs : Oracle jDeveloper, SQL Developer, Eclipse
    • Languages : SQL, PL/SQL, Java, C++, C, JavaScript, JSP.
    • Databases :  Oracle 9i/10g/11g/12c.    
    • Scripting Skills : Unix Shell Scripting.          
    • Configuration and Release Management : Rational Clear Case, Rational Clear Quest, Visual Source Safe, Kintana                                             
    Professional Experience
    Technical Lead 03/2017 to Current Pacific Western Bank Buena Park, CA
    • In the process of evaluating migration road map for the client from on prem R12 to Oracle Fusion cloud. 
    • Designed and developed the integration of third party imaging software to Oracle AP. Automatic polling process was created using Dbms schedular.
    • Developed custom Java package for EBS password policy that adheres to PWB.


    Environment & Tools: Oracle R12, Java, PL/SQL, Oracle AP​
    Technical Lead 12/2016 to 05/2017 Ixia Calabasas, CA
    • Architected the standard warranty extension for products shipped to LATAM countries. As part of this process, all the service contracts for orders to Latin America were automatically extended based on business rules. Setup business events in Oracle to trigger the extension API during order booking and order line close.
    • Managed development effort for the project to automate manual process of entering weights and dimensions in Oracle. Designed and Led the development effort to create Commercial invoice, Packing slip and Shippers letter for multiple orgs within Ixia.
    Environment & Tools: Oracle R12, Inventory, Service contracts, Installed base, BI Publisher​
    Technical Lead 12/2015 to 07/2016 Yamaha Music Buena Park, CA
    • Automated the load of credit card transactions from Visa/JPM to Oracle iExpense. The integration was developed for Visa VCF file format and JPM STF file format.
    • Designed and developed the integration of orders placed in eCommerce site (Magento) to Oracle AR. Developed the associated payment processing program for receipt application. Developed GL interface to create journals for Royalties.
    • Re Architected the Questaweb to Oracle EBS interfaces for Receiving and Payables to capture landed costs accurately. Developed reports to reconcile receiving and payables with Questaweb.
    Environment and Tools: ​ Oracle EBS R12, Oracle AR, PO, Receiving, iExpense, PL/SQL, Reports 10g, BI Publisher
    Senior Technical Consultant 10/2014 to 02/2015 Yamaha Music Buena Park, CA
    • Analyzed Yamaha's existing label printing software and redesigned it to use Zebra enterprise connector, XML documents and Oracle SQL. This initiative offered flexibility to add different label styles depending on Yamaha customer requirements.
    • Enhanced the existing Oracle forms for handheld to incorporate the new design.
    Environment & Tools:​ Oracle EBS R12, Oracle Forms 4.5, PL/SQL
    Integration Lead 09/2014 to 10/2015 Smart Technologies Calgary, Canada
    • Integration Lead for the integration of Agile PLM with Oracle e Business Suite. 
    • Architected and developed the SOA composites to interface ECOs, Software ECOs, MCOs etc to Engineering module in Oracle EBS. The composites transformed the Agile axml to map with Oracle Engineering API's using Fusion middleware.
    • Configured JMS server and JMS queue in weblogic server for Agile connectivity. Configured Data sources, persistent stores and deployments for integration.
    • Worked closely with offshore to develop Oracle APIs for integration
    • Developed a custom ADF page to monitor the messages from Agile and resubmit in case of any errors.
    Environment & Tools:​ Oracle Fusion Middleware, SOA suite, BPEL, Oracle ADF, Agile PLM, Oracle R12, Engineering, BOM and Inventory
    Integration Architect 02/2014 to 12/2015 Gap Inc Dublin, CA
    • Technical Lead involved in the implementation of Oracle SOA based services for integration with various systems across Gap.
    • Designed and developed SOA based web service for posting GL data to Oracle. The web service provides a common platform that be used by various systems across Gap to post data to Oracle.
    • Designed and developed utility web services that be used to get information from Oracle.
    • Managed the onsite team at Gap through the implementation of Shipments and Receipts integration to Oracle EBS.
    • Developed integration for Pedimento XML messages(Mexico customs form)  with Oracle EBS.

    Environment & Tools: Oracle E-Business R12, Oracle Fusion Middleware, Oracle SOA, BPEL, XSLT, XML

    Technical Lead 01/2014 to 09/2015 Guess Inc Los Angeles, CA
    • Technical Lead in charge of various extensions in Guess.
    • Architected and Led the development of Guess payment batch approval process. This involved the extension of the standard payment process to include an intermediary step to send the payment batch for approval. Developed custom workflow and notification pages to manage approvals. Setup custom AME rules to manage approvals. The payment batch workflow also supported multiple/ parallel approvals depending on the amount. 
    • Customized Oracle Budgets Approval workflow to facilitate sequential approvals from stakeholders.
    • OAF customizations in iExpense pages to adhere to Guess requirements. Customized the Oracle iExpense approval process to select approver based on custom rules. Customized the OAF iProcurement pages to default location, change approver and update the description.
    • Designed scripts to upload iProcurement catalogs, hierarchy and item images to Oracle.

    Environment & Tools: Oracle E-Business R12, Oracle Projects, Oracle iExpense, Oracle iProcurement, Oracle OAF, AME, Workflows.

    Technical Lead 09/2013 to 03/2014 eBioScience Carlsbad, CA
    • Technical Lead involved in the integration of Oracle ERP and HubSpan 
    • Designed and Developed integration leveraging the Oracle XML Gateway to transmit and receive XML files to/ from various business entities.
    • The integration included, Order import from the trading partners to Oracle using OAG Order XML format, ASN from Oracle after successful ship confirmation and Invoice files from Oracle using OAG Invoice XML format

    Environment & Tools: Oracle E-Business R12, Oracle Order Management, Oracle Receivables, Oracle Workflow, Oracle Message Map designer, XML Gateway.

    Technical Lead 04/2013 to 12/2013 Pacific Western Bank Brea, CA
    • Involved in the R12 upgrade at Capital Source bank and subsequent migration to PacWest ERP. Responsibile for the migration of Oracle RICEW objects to Pac West instance as part of the merger between Pac West and Capital Source bank.
    • Worked with the offshore team to ensure that the migration was effective and timely.
    • Customized the Check printing and positive pay programs in R12.
    • Developed OAF page extensions and personalizations to carry forward the functionality from 11i to R12. 


    Environment & Tools: Oracle E-Business R12, Oracle Payables, jDeveloper, OA Framework, Oracle Workflow, BI Publisher, Reports 10g

    Technical Manager 01/2013 to Current CTR Inc Irvine, CA
    In my current role as Technical Manager at CTR Inc., I manage Oracle ERP, Fusion middleware and BI initiatives for CTR's clients. 
    • Analyze, Design and Implement solutions in Oracle Financials, Distribution and Manufacturing modules for clients. Clientele includes Guess Inc, Gap Inc, Yamaha Music, Smart Technologies, Emulex, Ixia, Pacific Western Bank, Emtek Products etc.
    • Architect integrations using Oracle Fusion middleware.
    • Help in pre sales activities on various technologies in the ERP, BI and Integration middleware space.
    • Mentor technical team for timely project delivery.
    • Evaluate latest technologies and develop product solutions for potential clients. Developed Mobile approvals using open source technologies, WMS dashboard using Oracle MAF, Data warehousing using Redshift, Tableau and open source ETLs.
    • Develop client proposals and statements of work.
    • Help in the evaluation of technical candidates.
    • Represent CTR at conferences including Oracle OpenWorld and user conferences. Speaker at SDOAUG and SROAUG.

    Oracle Technical Lead 04/2012 to 01/2013 Guess Inc Los Angeles, CA
    • Technical Lead involved in the Oracle apps upgrade to R12 at Guess.
    • Responsible for the successful migration of custom objects from the 11i instance to R12. Worked with the offshore team to ensure that the migration was effective and timely.
    • Customized AP invoice workflow to facilitate parallel notifications to multiple approvers based on the invoice amount. The invoice is approved if the required minimum approval count is reached.
    • Developed conversion programs for AP bank accounts, iProcurement category hierarchy and iProcurement item image mapping.
    • Customized the Check printing and positive pay programs in R12.
    • Customized iProcurement approval rules based on the requisition creation user and delivery location.

    Environment & Tools: Oracle E-Business R12, Oracle Payables, iProcurement, iExpenses, BI Publisher, jDeveloper, OA Framework, Oracle Workflow.

    Principal consultant 03/2011 to 12/2012 Emulex Costa Mesa, CA
    • Technical lead involved in the solution design and development of EDI integration with trading partners using Oracle SOA suite 11g for Purchasing and Order management documents
    • Architected and developed SOA composites for Inbound Sales order, Inbound change order and outbound ASN using Oracle Fusion middleware, Oracle XML and Oracle B2B for translation of the document to EDI format.
    • Designed and developed SOA composites for Outbound Purchase order, Outbound purchase order change and inbound ASN documents.
    • Designed and developed SOA composites for transmission of payment files (ACH, IACH, FMT) to banks.
    • Developed BAM reports for monitoring and error reporting in SOA composites.

    Environment & Tools: Oracle E-Business 11.5.10, Oracle Fusion Middleware, Oracle B2B, BPEL, SOA suite 11g, BAM reports, jDeveloper, Oracle Purchasing, Order Management.

    Principal Consultant 12/2010 to 12/2011 Capital Source Bank Brea, CA
    • Responsible for the remote support for Capital source bank project involving in the analysis, design, implementation and ongoing support of Oracle Purchasing, Oracle GL, Oracle Accounts Payable, Accounts Receivable and Fixed Assets modules.
    • Developed conversion scripts for Supplier and supplier site, Open Invoices and Fixed Assets from legacy system to Oracle. The data conversion was done during a merger of the bank.
    • Customized the AME rules in Oracle to create custom paths for purchase order approvals and invoice approvals pertaining to Capital source bank.
    • Developed custom Oracle reports for the include Oracle Purchasing, Oracle GL, Oracle payables, Oracle receivables and Fixed Assets modules in oracle.
    Environment & Tools: Oracle E-Business 11.5.10, Oracle Purchasing, Oracle Accounts Payable, Oracle Receivables, Oracle Fixed Assets, Oracle GL, Oracle reports 6i, Oracle forms 6i, Oracle Discoverer, XML publisher, PL/SQL​​
    Principal Consultant 11/2010 to 03/2013 Murad Inc El Segundo, CA
    • Involved in R12 implementation of Oracle apps at Murad Inc.
    • Designed and developed custom data marts for OBIEE reports that adhere to the star schema for order to cash modules.
    • Customized the oracle GET_CUSTOM package to calculate the tax on freight for sales orders. The customization calculates the city, state and county taxes based on the e business tax setups for the sales order.
    • Developed custom reports in ASCP for reporting supply and demands in OBIEE.
    • Designed and developed custom reservation solution for placing sales order reservations for International and National Order types.
    • Developed and published web services using Oracle's Integrated SOA gateway as part of integration with third party e-Commerce product (Magento).
    • Setup e-Commerce gateway to enable Murad for EDI transmissions. The transaction types included 810, 850 and 856.
    • Designed and developed a custom returns form for B2C customers. The Direct return form facilitated partial return of PTO in addition to the regular return process. As part of the process, the return order and inventory receipts were created using Oracle standard API's.

    Environment & Tools: Oracle E-Business R12, Oracle Receivables, Oracle Inventory, Advanced pricing, Order Management, Advanced Supply chain planning, e-Business tax, Integrated SOA Gateway, Reports 10g, Forms 10g

    Technical Consultant 11/2010 to 12/2010 Eastern Municipal Water District Los Angeles, CA
    • Worked as the Technical consultant responsible for the development of XML Publisher reports for EMWD.
    • Customized the standard AR Invoice report and AR customer statements to fit the requirements of EMWD.
    • Developed XML publisher templates for the Invoice and the Customer statement reports.

    Environment & Tools: Oracle E-Business 11.5.5, Oracle Reports 6i, Oracle AR.

    Technical Consultant 08/2010 to 11/2010 Emtek Products Los Angeles, CA
    • Developed a custom imaging system in OA Framework for Emtek that facilitated the review of fax orders and assign the orders to various groups after review. The Imaging application supported 3 different user profiles namely Review, Order Entry and Super user functionalities.

    Environment & Tools: Oracle E-Business 11.5.10, jDeveloper, OA Framework.

    Technical Consultant 05/2010 to 07/2010 Demand Media Santa Monica, CA
    • Involved in the R12 implementation at Demand Media.
    • Responsible for the conversion of Employees, Employee assignment, Employee salary including salary history, Employee supervisor history and Employee termination history.
    • Involved in the conversion of Open Purchase orders from the legacy system to oracle.


    Environment & Tools: Oracle E-Business R12, HR, PO, BI Publisher.

    Senior Technical Consultant 02/2010 to 01/2013 CTR Inc Irvine, CA As a Senior Technical Consultant at CTR Inc., I worked with clients to implement and extend Oracle Financials, Distribution and Manufacturing modules. Worked on ERP upgrade projects from 11i to R12. Developed integration solutions using Oracle SOA suite and Oracle B2B.
    Technical Consultant 01/2010 to 06/2010 Emulex Costa Mesa, CA
    • Responsible for the Design, development and support of a custom Mobile Supply Chain solution at Emulex.
    • Developed custom MSCA screens for shipping based on Serial numbers or Lot numbers. This enabled users to associate serial or lot numbers to a delivery. The users also had the option to scan by box number, to scan all the serial numbers in a particular box.
    • Developed a custom Shipping page using OA Framework which provided the ability to Ship Confirm deliveries or to exclude items from a particular delivery.
    • Developed a program to update freight costs and ship confirm the deliveries.

    Environment & Tools: Oracle E-Business 11.5.10, jDeveloper, OA Framework, Order Management, Inventory, Oracle MSCA.

    Technical Consultant 08/2009 to 01/2010 YMCA Florida
    • Worked as a Technical consultant involved in the upgrade of Oracle e-business suite of applications from 11i to R12. 
    • Customized the Oracle Receivables Sub Ledger Accounting OA Framework page to default values selected in header to the lines.
    • Customized the R12 AP check format to conform to the client requirements using BI Publisher.
    • Customized the custom library to calculate the carton counts while entering the sales order. If the carton count was fractional then the customization will not allow the user to book the order.
    • Involved in the migration of the custom objects from the 11i environment to R12.
    • Customized the Positive Pay oracle report for different financial institutions.
    Environment & Tools: Oracle E-Business R12, Reports 10g, jDeveloper, OA Framework, Forms 10g, AR, GL, OM, Inventory, Payables.
    Technical Consultant 05/2009 to 07/2009 Gehr Inc Los Angeles, CA
    • The objective of the project was to implement iStore at Gehr Inc. The Item detail page was customized to group items based on the Categories setup in Oracle. Each section had specific categories attached to it. The user could toggle between the items in a category and the page dynamically showed the selected items' UPC, image, weight, Available quantity on hand etc. This was achieved by use of Javascripting along with Java Classes to retrieve the item information.
    • Customized the item detail page to display pricing matrix in multiple tiers and multiple price breaks. The Tier pricing was setup in Advanced Pricing.
    • Developed conversion program for uploading the images for iStore items. The conversion took care of creating the media objects and associating it with the respective item.

    Environment & Tools: Oracle E-Business suite 11.5.10, Oracle iStore, Oracle jDeveloper, JSP, JTF Framework.

    Technical Consultant 03/2009 to 05/2009 LH Dottie Los Angeles, CA
    • Customized Oracle iStore to have a localized login specific to the client. The customized login provided the additional feature which enabled the Salesreps to login to iStore and place orders for any customers they serviced.
    • Modified the iStore JSP product display and invoice templates to display custom pricing based on UOM for each item. Modified the shopping cart template to include order checking and minimum order quantity for each item.
    • Worked on extending VO's for Oracle quoting screens to include the per price of each item.

    Environment & Tools: Oracle E-Business suite 12i, Oracle iStore, Quoting, Oracle jDeveloper, JSP, JTF Framework, OA Framework.

    Technical Consultant 07/2008 to 02/2009 LH Dottie Los Angeles, CA
    • Pioneered in the design and implementation of an end to end EDI solution for Dottie replacing their existing third party EDI tool. The solution was implemented using Oracle's Integration B2B, Oracle Enterprise Service Bus (Middleware) and e-Commerce gateway. The solution used Oracle ESB to create the maps for EDI documents.
    • Setup the Trading partner management and Transmission protocols using Oracle B2B. The following transaction types were setup as part of the implementation - 810 Outbound, 855 Outbound, 850 Inbound and 997 acks.
    • Setup the e-Commerce gateway for Trading partner management in Oracle. Developed custom reports for transmission details and error reporting. The solution was capable of setting up customer items on the fly depending of the items received in the PO document from the customer. The customer items setup were used in the PO Ack and Invoice documents going out.
    • Developed the conversion scripts for e-Commerce gateway to minimize the setup of trading partners manually in Oracle.
    • Designed and developed a custom interface between a third party shipping tool (Proship) and Oracle using Shipping API's. The solution created LPN's in Oracle based on the packages that were shipped and added the freight costs of the delivery to the Order.
    • Worked on customizing the Pick slip, Pack slip and Invoice reports using BI publisher.
    Environment & Tools: Oracle EBS R12, Oracle Integration ​B2B, Oracle ESB, jDeveloper, XSLT, XML, Reports 10g, Oracle OM, AR, Inventory, AP and BI Publisher
    Technical Consultant 04/2008 to 06/2008 Emtek Products Los Angeles, CA
    • Involved in the conversion of Customers, BOM, Master Items, Price List and Sales orders from the legacy system to Oracle Apps.
    • Developed Sales Order and Picking sheet report using XML publisher.
    • Implemented the scanning logic for code128 Bar Code font in XML publisher.
    • Involved in the development of Oracle Discoverer reports in the Order Management and Shipping modules.


    Environment & Tools: Oracle E-Business suite 11.5.10, XML Publisher, Oracle Discoverer, Oracle OM, PO, Inv, BOM.

    Senior Technical Consultant 12/2007 to 01/2010 RCM Technologies Los Angeles, CA As a Senior Technical Consultant at RCM technologies, I worked with clients to implement and extend Oracle Financials, Distribution and Manufacturing modules. Worked on multiple ERP upgrade projects from 11i to R12. Architected and developed integration using Oracle SOA suite and Oracle B2B.
    Technical Consultant 12/2007 to 03/2008 Meguiars Inc Los Angeles, CA
    • Involved in the setup of the e-Commerce gateway for PO, ASN and invoice, creation of Trading partners and associated development using SQL and shell scripts.
    • Designed and developed Custom Quote interface using Quoting API's to create quotes in Oracle Quoting. The solution involved the design of a front end Form that was used for customer maintenance, An outbound extract to select the transmit the Customer/Site/Price List/ Item information to a third party web tool and an inbound package utilizing the Oracle API's for quote creation.


    Environment & Tools: Oracle E-Business suite 11.5.10, Reports 6i, Forms 6i, Oracle Workflow, Oracle Quoting, AP, OM, PO.

    Techno Functional Consultant 05/2007 to 12/2007 Warner Music Group Burbank, CA
    • Techno Functional consultant involved in the support and enhancements of Oracle EBS at Warner Music for Oracle GL, AP, AR, PO and OM 
    • Involved in the implementation of a New Org in the Oracle AR and GL instances. Customized the AR to GL interface to include the new Org. 
    • Customized the Oracle Sales order form to include Discount and Sales promotions.
    • Designed the conversion of AP checks and Invoices from legacy system to the new Org.
    • Developed automation of the Credit memo generation to offset the return items to WMG.
    • Designed and developed an interface to import legacy orders into Order Management.


    Environment & Tools: Oracle E-Business suite 11i, Oracle 9i, Reports 6i, Forms 6i, Oracle AR, AP, GL, OM, PO.

    Application Tech Specialist/ Subject Matter Expert 07/2005 to 04/2007 Aetna Inc Middletown, CT
    • Involved in the enhancement, maintenance and support of Oracle EBS at Aetna.
    • Worked on some of the key initiatives at Aetna including Medicare Modernization Act, EAP (Employee Assistance Program) and Oracle Archive and Purge project.
    • Prepared detail design documents for the projects.
    • Involved in the creation of custom procedures, packages, triggers and reports as part of various projects.
    • Developed interfaces to import invoices, credit memos and debit memos to Oracle Receivables.
    • Developed interfaces to import customers to the TCA architecture.
    • Designed and developed Auto Lockbox program to get data from the banks.
    • Developed extraction procedures using PL/SQL for extracting data for the downstream interfacing applications.
    • Created testing Strategy for System and Specialty testing of EBS.
    • Led a of 4 member offshore team for enhancement and support activities.


    Environment & Tools: Oracle Applications 11.5.9 (AR, AP, GL), Reports 6i, Forms 6i, SQL, PL/SQL, PVCS.

    Application Developer 11/2004 to 06/2005 Aetna Inc Middletown, CT
    • Member of the Onsite team involved in the upgrade of Oracle e-business suite of applications from 11.5.5 to 11.5.9.
    • Identified the different modules impacted by upgrade and provided solutions for 
    • Reapplied the Oracle Forms customizations specific to Aetna in the Receivables Environment.
    • Led a 4 member offshore team for quality and timely delivery of project deliverables.


    Environment & Tools: Oracle Applications 11.5.9 (AR, AP), Oracle 9i, Reports 6i, Forms 6i, SQL, PL/SQL, PVCS.

    Programmer Analyst 09/2003 to 12/2007 Infosys As a Programmer Analyst at Infosys, I worked with clients to manage Oracle ERP systems.  Involved in the design and development of Oracle extensions and customizations in Oracle General Ledger, Accounts Payable, Accounts Receivables, Order Management and Purchasing modules. Mentored offshore technical teams for timely delivery of Oracle projects. 
    Software Engineer 09/2003 to 11/2004 Infosys Mangalore, Karnataka
    • Worked as part of the Offshore team for clients Aetna and Nordstrom.
    • Involved in the support and enhancements of General Ledger, Accounts Receivable, Order Management and Purchasing modules.


    Environment and Tools: ​Oracle applications 11.5.5, Sun Solaris, Reports 6i, PL/SQL, Toad

    • Oracle SOA Suite 11g Certified Implementation Specialist
    • Oracle 11i E-Business Suite Essentials for Implementers
    • America's Health Insurance Primer (AHIP)
    Computer Science Engineering University of Calicut Kerala, India