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Summary
Seasoned, Versatile, Certified Scrum Master and accomplished Servant Leader with extensive experience in delivering large-scale quality software on time and on budget by effectively collaborating, facilitating and leading multiple Agile teams. Capable of keeping teams focused, applying expert judgment to the removal of impediments, fostering self-management and striving towards continuous improvement.
Key Skills

Agile Transformation 

Process Improvement

Capacity Planning

Excellent Communication

Waterfall SDLC

Microsoft.Net Development

Release Management

VSTS, TFS, JIRA

C#,ASP.NET, WCF, WPF



Scrum, Kanban, XP

Conflict Resolution

System Analysis

Project Management

Team Leadership

Service Oriented Architecture

Microsoft SQL Server

MS Project, Word, Excel

Pursuing PMP Certification

Highlights
  • Over 13 years of experience in analysis, design, development and delivery of quality software products.
  • Over 5 years of experience in handling multiple scrum teams across distributed geographic locations.
  • Certified Scrum Master and currently pursuing PMP Certification. ·      
  • Led a large team of analysts and developers in the capacity of a Lead Analyst.
  • Strong communication, problem solving, organizational, interpersonal, and presentation skills.
Certifications
Certified Scrum Master (CSM)                             12 / 2015  –  present
Scrum Alliance​ (License : 000497135)
Work Experience
Senior Scrum Master, 02/2016 to Current Nationstar Mortgage Lewisville, TX
  • Responsible for guiding the planning, tracking and day-to-day activities of multiple scrum teams for this leading financial organization in the capacity of a Senior Scrum Master.
  • Used Scrum and Kanban frameworks to manage the product development and workflow.
  • Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
  • Coaching the team to create clear and concise epics/stories.
  • Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
  • Improved team velocity by incorporating capacity planning into sprint planning sessions.
  • Managed budgets of up to $2M and ensured project deliverables achieved within time, cost and scope
  • Acted as an Agile Project Manager and took responsibility of delivery and management of the projects.
Senior Scrum Master, 09/2011 to 12/2015 Real Page Carrollton, TX
  • Worked as a Senior Scrum Master and a Servant Leader for Online Leasing and Student Living teams in the company.
  • Responsible for coaching and motivating development teams to embrace Agile principles and use scrum to successfully deliver Enterprise level software.
  • Collaborated with Product, Business and Engineering teams to develop and maintain Product Backlogs.
  • Effectively communicated metrics, feedback loops, information radiators to all stakeholders.
  • Facilitated Scrum of Scrums for multiple teams.
  • Removed team impediments on a daily basis to allow teams to deliver on time.
  • Assisted multiple product teams to familiarize with Scrum ceremonies, resource planning, capacity management and facilitation techniques.
Lead Agile Analyst, 10/2009 to 07/2011 Real Page Carrolton, TX
  • Senior IT Analyst and Team Lead responsible for handling enhancements, gathering requirements and work with offshore teams for this industry leader in providing property management software solutions for the real-estate and housing industries.
  • Led a team of analysts and developers distributed across multiple geographical locations.
  • Implemented Agile development methodologies like Scrum and Kanban using TFS and Jira for problem management.
  • Extensive experience in writing SQL queries and providing several dashboard reports for executive management.
  • Demonstrated ability to manage multiple priorities in a fast-paced environment.
  • Automated numerous processes to reduce manual intervention.
Senior Programmer Analyst, 01/2009 to 10/2009 20/20 Communications Fort Worth, TX
  • in the IT team responsible for design, develop and deliver high performance web and windows applications for the Sales and Marketing Division.
  • Designed and implemented a highly efficient data extraction tool called Leads using .NET web services, GIS, Multithreading to process millions of records and geocodes to provide leads to Marketing teams.
  • Developed web portals for internal departments like Human Resources, Production Support for their effective operations.
  • Coordinated with QA testers for end-to-end unit testing and post-production testing.
Lead Programmer Analyst, 06/2004 to 12/2008 Texas Instruments Richardson, TX
  • Worked as a Senior Programmer Analyst in the Sales and the Marketing IT (SMIT) group delivering web and windows applications, custom software applications, product development, shopping cart, dynamic web site development and database management.
  • Our team is the core marketing team of TI where thousands of customers login everyday and order the products and interact with our applications.
  • Team leader responsible for coordinating several concurrent applications.
  • Designed and developed Windows applications for internal issue tracking systems, enhancement requests from the business users.
  • Analyze and document the product requirements to the development teams.
  • Mentoring junior developers on .NET technologies, software development best practices, refactoring techniques and agile methodologies.
Software Systems Analyst, 06/2002 to 04/2004 Texas A&M International University Richardson, TX
  • Worked with a team of software developers at the Educational Technology and Outreach department to develop business analysis tools in a multi-tier/object oriented environment.
  • Designed and developed online web survey tools and front-end applications using latest Microsoft technologies.
  • Worked on large databases which run in SQL Server 2000 and wrote complex queries and stored Procedures.
  • Extensive use of XML for creation of data, which can be used by different applications.
  • Created Unit Test Plans and Integration Test Plans.
  • Taught many classes for High School students on the importance of multimedia in effective design.
Education
Master of Science: Electrical and Computer Engineering, 2002 University of Houston Houston, TX
Bachelor of Science: Electronics and Communications Engineering, 2000 GITAM University India
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Professional Summary
I am a results-oriented Cyber Security Professional with over 12 months of diversified network security experience and more than 5 years of experience in software engineering. I am analytical & detailed oriented. I am seeking a position in a challenging and rewarding tech environment where I can expand upon my existing skill base while contributing to a lively IT team.
Skills
Work History
Cyber Warfare Operator Apr 2016 - Current
United States Air National Guard - 140th COS, McGuire AFB
  • Implemented and maintained firewalls, CISCO switches and security appliances.
  • Recommended network security standards to management.
  • Implemented and enforced national, Department of Defense, and Air Force security policies and directives.
  • Implemented and administered advanced Microsoft technologies.
  • Trained junior members of IT team regarding network security and troubleshooting of data circuits.
  • Set up staff workstations with PCs, Macs, phones and laptops.
  • Documented all server and network problems and other unusual events in detail.
  • Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption.
  • Security+ Certification Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.
  • Built server systems and installed into racks.
  • Security Clearance: Interim Top Secret/SCI.
Computer Programmer Jun 2011 - Apr 2016
Westwood, NJ
  • Built, tested and deployed scalable, highly available and modular software products.
  • Wrote and implemented scripts to enhance user experience and integrated scripts with the CMS.
  • Strengthened developmental methodologies by introducing code quality documents.
  • Modified existing software to correct errors, adapt to new hardware and improve performance.
  • Built databases and table structures following n-tier architecture methodology for web applications.
  • Identified and suggested new technologies and tools for enhancing product value and increasing team productivity.
  • Implemented Search Engine Optimizations to improve search results and business flow.
Android Mentor Jan 2014 - Mar 2016
Bloc Inc San Francisco, CA
  • Worked closely with clients to establish problem specifications and system designs.
  • Performed regression and system-level testing to verify software quality and function before it was released.
  • Modified the general education curriculum for struggling students based upon a variety of instructional techniques and technologies.
  • Improved student's analytical skills by introducing state-of-the-art computer program technologies.
  • Assisted students in designing Facebook integrated application components.
Founder Mar 2013 - Apr 2016
Ideagaster Inc Westwood, NJ
  • Developed Java, Android, Ruby on Rails, HTML & JavaScript code on Windows, Mac and Linux platforms.
  • Developed and pitched a plan for an innovative relationship enhancing technology product, securing $35,000 in business rewards from NewMe, a Google For Entrepreneurs backed startup company and Startup Weekend.
  • Built and tested scalable, highly available software products.
  • Designed new product elements such as audio, video and device-to-device communications using websockets.
Education
High School Diploma: 2009
Westwood Jr./Sr. High School
:
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Professional Summary
Developer offering advanced knowledge of object oriented programming JAVA as well as object oriented PHP with SQL, and responsive web design.
Accomplishments
  • Developed desktop based software which helps the user to maintain customers database, inventory management, generate automated invoice.
  • Analytical Programmer possesses strong knowledge of JAVA programming. Quickly masters new software packages and hardware technologies.
  • Programmer successful at  driving progress toward project milestones, quality assurance and on-time delivery. Offers 1 years in application development using JAVA SE.
Skills
  • Use the Java language to implement algorithms to solve problems
  • Make decisions using control structures
  • Apply object-oriented methodology to program design
  • Write programs that use basic GUI components
  • Access data in relational databases using JDBC
  • Model data with primitive and user-defined data types
  • Database, SQL Queries, Normalization, Creating Database & Design
  • Relational database
  • SOAP, REST


  • HTML5 & CSS3
  • Object oriented PHP
  • Database-driven web application
  • Calling web services
  • JavaScript, AJAX, jQuery
  • Create online forms, display tabular data, format and position page content, insert multimedia content, and apply microdata.
  • JSON, XML
  • Integrating AJAX
Education
Computer Science Graduate Diploma: Computer Science Current Concordia University - Montreal, Quebec

This diploma is helping me to obtain expertise in computer science fundamentals. Since I graduated in marketing this diploma program will help me to obtain qualifications similar to those of graduates of the Bachelor in Computer Science program.


Diploma: Web Programming November 2016 Concordia University - Montreal, Quebec

The Diploma in Web Programming provided me with indispensable skills needed in professional web development. This diploma not only taught the ability to create web applications but to create ones that are secure, efficient, and maintainable. This Diploma is comprised of courses Fundamentals of programming with  JAVA, SQL Essentials, HTML5 & CSS, JavaScript AND AJAX & PHP.


Bachelor of Business Administration: Marketing 2014 North South University - Dhaka, Bangladesh

Marketing and Advertising course work includes Speech and Communication, Sociology and Psychology

Java Programming Language Java SE 6 : Programming 2013 ORACLE University - IBCS-PRIMAX Software (Bangladesh) Ltd, Dhaka, Bangladesh

This program was all about developing applications using the Java Programming Language. This certificate helped me to deep dive into the syntax of the Java language, objective-oriented programming, creating graphical user interfaces (GUIs), exceptions, file input/output (I/O), creating multi-threaded applications and networked applications.

Work History
Customer Service Representative 03/2016 to Current
Atelka 1000 St. Antoine Street West, Suite 500, Montreal, Quebec
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Provided an elevated customer experience to generate a loyal client.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Answered an average of 40 chats per day by addressing customer inquiries, solving problems and providing new product information.

Programmer 02/2014 to 07/2015
IBCS Primax Software (BD) LTD Building #51, Road#10/A, Dhanmondi, Dhaka, Bangladesh
  • Developed object-oriented software.
  • Designed Java application components.
  • Designed intuitive graphical user interfaces.
  • Debugged and modified software components.
  • Worked closely with clients to establish problem specifications and system designs.
  • Maintain office Database 
  • Develop Marketing plans.

 

Customer Service Representative 12/2013 to 08/2015
BRAC Bank LTD 129, Senpara Porbota, Mirpur, Dhaka, Bangladesh
  • Developed reputation as an efficient service provider with high levels of accuracy.

Languages

English, Bangla and Basic French.

 

Interests
  • Following Soccer and playing video games which made me create few 2D games using HTML, CSS & JS.
  • Reading novels, Journal related to tech all over the world.
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Career Overview

Talented php programmer with solid background in web development, server administration, and google api technologies. Work well alone and as part of a team. Effective communicator with strong technical documentation skills.


Qualifications
  • Windows and Linux
  • Solid understanding of web framework
  • Network/server maintenance
  • Landing page development
  • Strong collaborative skills
  • Solid knowledge of HTML, Java Script, DHTML
  • Web content management

  • Optimizing and performance tuning
  • Strong problem solving/troubleshooting skills
  • Knowledge of streaming video platforms
  • Website maintenance

Technical Skills
Skills Experience Total Years Last Used
Windows, Unix, Linux, Mac OSX Windows, Linux 5+ Today
Accomplishments

Served nine months in the Indiana National Guard


Successfully decreased loading times and increased user experience on several websites with optimization techniques including load balancing, image resizing and proper resource management.

Work Experience
Web Developer & Programmer
October 2011 to April 2012
Fat Atom Marketing Carmel, IN

Assisted in the monitoring and reporting on Website traffic and performance.

Consistently met deadlines and requirements for all production work orders.


Developed multiple websites and domains for clients throughout central Indiana including work for Koorsen Home Security, Wilhelm Construction and Sonata Cafe.

Education and Training
Computer Science, 2013 Ivy Tech Indianapolis Indianapolis, IN, USA
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Professional Summary
An accomplished leader in the information technology field with over 25 years experience with excellent management skills; proficiency in leading and mentoring individuals to maximize levels of productivity, while forming cohesive team environments. Proven ability to bridge technology and business goals to provide productive solutions in the full life cycle of the software development process including requirements definition, prototyping, design, architecture, testing, and maintenance. Innovative professional with proven ability to identify, analyze, and solve problems to increase customer satisfaction and lead technical projects/teams through expertise in agile software development.  
Skills
  • Frameworks
  • Scaled Agile Framework (SAFe), J2EE, .Net, Spring, Ext JS, YUI, JQuery, JQuery Mobile
  • Architecture
  • Cloud native application architectures, Mobile reference architectures, eCommerce application architectures, TOGAF 9 framework
  • APIS
  • RESTful Services, Microservices, JSON, Java Server Pages (JSP)
  • Languages
  • JAVA, Javascript, JSON, HTML5/DHTML, CSS, XML, WSDL, Acord XML, C, C++, PL/SQL, Objective C
  • Databases
  • Oracle, SQL Server, Sybase, DB2
  • Software
  • Pivotal Cloud, Foundry, Rally, GIT, SVN, Solr, JBoss, Websphere portal, Visio, Junit, MQSeries
Work History
IT Director, 06/2013 to Current
Travelers
  • Successful delivery of software projects in an Agile/Scrum environment across multiple teams following SAFe methodology.
  • Leading a team of highly complex and matixed application development teams and planning at a strategic level.
  • Key Accomplishments:.
  • Managing the effective use of developers in five Agile teams following SAFe methodology and directing assigned staff to design, develop, maintain, and implement major, highly complex business insurance quote/issue and work management applications supporting Business Insurance strategy.
  • Responsiible for managing day to day project delivery activities as Scrum Master and Product Owner for the system team of individual contributors to design and implement microservices and deploy the services to Pivotal Cloud platform.
  • Collaborate with Agile development teams across the program to foster quick, iterative advancement of business capabilities and facilitate continuous improvement.
  • Collaborate with Agile product owners, Scrum master and Release Train Engineer to review business requirements, UI and technical implementation details.
  • Act as a "go to guy" for onshore/offshore teams to communicate and resolve issues during PI planning and iterations.
  • Effectively work with PMO organization to review 7M project budget and resource planning.
  • Ability to master all phases of the agile development life cycle and provide feedback, improvements in the development methodology.
  • Identifying and documenting issues and concerns, technical procedures and processes, environment and deployment plans.
  • Collaborate with cross-functional delivery teams including UX, performance testing, release management, information architecture and infrastructure teams to develop and deliver high quality software.
  • Collaborate with systems and architecture team to migrate microservices to Pivotal Cloud platform.
  • Collaborate with systems and architecture team to migrate and deploy legacy monolithic application to Pivotal Cloud platform.
  • Collaborate with a distributed team of stakeholders (PM), Architects, Team Leads, Developers,QA to deiliver high quality software.
Delivery Lead/Sr. Architect, 01/2011 to 06/2013
Travelers
  • Successful architecture and delivery lead of Click web application in an Agile/Scrum environment across multiple teams, part of the Travelers Bond business strategy to provide agents with the functionality of quoting and issuing bonds online.
  • Key Accomplishments:.
  • Managing the effective use of developers in Agile teams and directing assigned staff to design, develop, maintain, and implement major, highly complex functionality of quoting and issuing bonds online.
  • Collaborate with a distributed team of stakeholders (PM), Architects, Team Leads, Developers, QA to deiliver high quality software.
  • Primary responsibility for leading architects, design, and implementation of the Click web application using .Net framework.
  • Mentored team members on object oriented design, architecture, design, patterns and best practices.
  • Making sure that all the software application initiatives is according to the architectural standards and goals.
  • Acts as primary mediator between application development teams and enterprise architecture.
  • Cooperatively worked with project, business, data, development, and infrastructure resources to deliver applications solutions for solving business problems.
  • Create enterprise mobile reference architectures that will provide a guideline for project teams across Travelers, as it applies to the building of native applications and mobile websites.
  • Facilitates realistic project planning based upon time-boxed delivery of incremental functionality, centered on use cases, prioritized by business criticality, and driven by technical and organizational risk.
  • Guide development teams through the introduction of agile best practices, test-driven development, repeatable builds, standardized environments, and continuous customer collaboration.
Sr. Tech Lead, 12/1999 to 12/2010
Hartford Financial Services
  • Manage and deliver the multi-year, multi-million dollar Policy Change Center application, part of the personal lines strategy to provide agents with the functionality of making policy changes online.
  • Policy Change Center application supports Personal Lines strategic objectives by reducing long term expenses, improving customer service, and building an online foundation that can be leveraged to provide lower cost scalable solutions across the personal lines business.
  • Cost reduction achieved by reducing phone and paper transaction volumes, reducing policy maintenance expense.
  • Led a team of eight developers, identified technical and architecture needs, reviewed impact of business specifications, recommended design, and development solutions.
  • Implement portal technology, set the standard for future eCommerce projects.
  • Technology implemented integrated with strategic IT roadmap.
  • Leveraged and integrated nine existing IT applications.
  • Build reusable services that significantly reduce development time and expense for additional eCommerce initiatives.
  • Build a foundational IT platform and business rules to be utilized in future agency and consumer portals.
  • Achieved the nomination and award for the "Chairman's Award" for outstanding contributions that support the Hartford's mission and values Manage and deliver the multi-year, multi-million dollar eSignature service and Online Contract Fulfillment application, part of the Universal Consumer Experience program containing electronic signature capability.
  • The eSignature service providesthe ability to substitute an electronic signature for a traditional pen on paper "wet" signature that will allow the online fulfillment of contracts without contact center follow up or hard copy being mailed.
  • This application enabled a personal auto policy to be fully bound and issued online without contact center involvement.
  • Led a team of six developers, identified technical and architecture needs, reviewed impact of business specifications, recommended design, and development solutions.
  • Build reusable service for online eSignature that significantly reduce development time and expense for additional initiatives in all lines of business within The Hartford.
  • Improved transaction speed by eliminating the need for paper packet.
  • Cost reduction achieved by eliminating paper processing.
  • Designed and implemented as an enterprise foundation service.
  • Achieved manager on the spot recognitions.
Consultant, 12/1998 to 12/1999
United Health Care
  • Manage and deliver Hartford's personal lines agency quote to issue (QTI) Auto and Home application.
  • The QTI application is a Web based application for agents to generate quotes and issue policies for both Auto and Home Insurance.
  • Build JSP based user interface, Assemble java application logic components for implementing business rules, Construct business object model using XML, generate a mapping XML document for sending to the mainframe using MQSeries message queuing system, update the object model by processing the data back from the mainframe.
  • Design architecture including requirements definition, object modeling design, tier structure development and user interface definition.
  • Design and build Rate, Final Rate and Issue transaction services for headless transactions to a General Mass Retailer.
  • The services will facilitate the orchestrations necessary; implement the primary work flow steps required to process all incoming transactions from a GMR.
  • Design and build XML parser utility for reading and writing XML documents.
  • Build online administration application to manage agency user information.
Consultant, 12/1997 to 12/1998
AT&T
12/1996 to 12/1997
06/1996 to 12/1996
Security Connecticut Insurance
12/1994 to 06/1996
Connecticut Mutual Insurance
09/1994 to 12/1994
Aetna
06/1994 to 09/1994
UTC Corp
12/1993 to 06/1994
01/1992 to 12/1993
Chrysler Financial Corporation
06/1991 to 12/1991
World Computer Corporation
Programmer, 06/1990 to 06/1991
Rutgers University Harrison, New Jersey
Education
M.S: Computer Science, New Jersey Institute of Technology - New Jersey
Computer Science
Bachelor of Science: Mechanical Engineering, Osmania University - India
Mechanical Engineering
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Professional Summary
  • Programming in multiple languages for 7 years.
  • Can work with a customer / customers to develop the best outcome and assess problems or inquiries.
  • Have learned to be adaptive to anything possible and willing to learn more. 
Work History
Corning Museum of Glass Make Your Own Glass : Studio Staff | Corning, NY | July 2015 - Current
  • ​Working directly with hundreds of guests to achieve an enjoyable learning experience.
  • Developing skills in team oriented positions as well as a constantly changing work environment.
  • Assisting supervisors with daily time sensitive tasks and jobs.
  • Accommodating to a wide variety of required responsibilities.

Interstate All Battery Center Sales Associate / Office Assistant | Corning, NY | December 2015 - April 2016
  • ​Processing invoices for all orders made by clients. 
  • Assisting customers by recommending  the correct product to satisfy their requirements.
  • Receiving customer e-mails / calls of varying inquiries. 
  • Delivering and stocking products at multiple customer locations.
  • Acclimate to various positions / tasks given by management.


Self Employed Freelance Computer Hardware Technician | Corning, NY | October 2012 - Current
  • ​Work with customer to develop the best, in budget, computer build.
  • Met customer requirements for software and hardware based off of the products intended use. 
  • Installed software, modified hardware and analyze technical issues. 
Volunteer Oculus Rift Developer Volunteer Computer Programmer | Corning, NY | November 2014 - May 2016
  • Assisted in script and package analysis in C++, C# and Java.
  • Debugging code for Oculus Rift virtual reality cameras and sensors.
  • Developed web applications supporting the product and developer.
Education
High School Diploma Corning East High School Corning, NY | 2014

Graduated with Regents and Honors.​


Associate of Science Computer Science Corning Community College Corning, NY | Current
  • Coursework in networking using Cisco's Networking Academy
  • Information Technology coursework
  • Java, C/C++ and Unix/Linux coursework

Skills
  • Knowledge of C, C++, Java, Unix/Linux and html.
  • Collaboration
  • Exceptional time management
  • Ambitious
  • Data management
  • Innovative
  • Prepared
  • Fast learner
  • Troubleshooting and debugging

This resume is created in 7 minutes.
Summary

Experience Computer Systems architect with expertise in requirement gathering and analysis, architectural, database design, IT strategies and development for Insurance and Banking domains.

 

Experienced with diverse technology experience such as Oracle, PL/SQL, SQL Server, UNIX scripting, Data Architect - Database Design, Modeling (ERWIN) and Database Creation.

 

Experience in Identifying performance bottlenecks on high volume transaction systems. Analyze SQL, PL/SQL statements, reorganize database objects , rewriting SQL queries and design indexes to improve performance of queries.

 

Expertise in Data Transformation using  SQL Loader, ETL (SSIS),  PL/SQL and UNIX scripts as a part of data load process to load external data into Oracle database tables. Preparation of project artifacts such as detailed design documents, data flow diagrams, run book etc... Develop Users Reports and Dash Board reports using SSRS tool.

 

Good team player, strong interpersonal and communication skills combined with self-motivation, initiative and the ability to think outside the box. Follow Process oriented approach in technical and personal areas.

Skills

Windows, UNIX, Linux, Solaris

 Toad, SQL Developer, DBArtsian, Erwin,

PL/SQL, Visual Basic, MFCOBOL

 Oracle, SQL Server, Sybase, DB2

Shell scripting

Domains : Banking, Insurance

SSRS, SSIS

Database design

Excellent problem-solving abilities

Work History
Software And Database Developer, System Analyst, 09/2006 to 08/2017
MphasiS Corporation Jersey City, New Jersy

PL/SQL, Oracle, SQL Server, Sybase, DB2, UNIX Script, SSRS, SQL Developer, Toad, Erwin, SSIS

Responsibilities.

Data Modeling for new application and existing database.

Migration data from Sybase to Oracle which includes Data modeling, UNIX shell script, data migration script.

Monitor DB free space and utilization and alert logs.

Refresh development DB whenever required by Business Users.

UNIX file system storage report needs to be sent first week of every month.

UNIX shell scripting to generate alerts.

Monitor weekly job logs for update of statistics of schemas in development and production databases.

Run weekly database health check script on production databases.

Review of database security (users and roles and privileges).

On need basis tune slow performing queries, rebuild indexes in both production and as well as development.

Support developers with SQL tuning, optimization etc.

Preparation of business requirement, Functional Spec, Design Spec document along with designing the Database.

Involved in project activities such as delivery on time, preparation of Quality related documents.

Logical backup of Databases using EXP / IMP utility.

Designed Data Base and detailed document of the relationship.

Development and Code Review of PL/SQL and UNIX shell scripts.

Developed Dash board reports using SSRS.

Presently located at client place (US) for last 5 years.

System Analyst, 04/2000 to 01/2003
Amsys Infotech Pvt Ltd, Noida Noida, Uttar Pradesh

VB, Pro*c, Pro*COBOL, MF COBOL, Oracle, UNIX

Responsibilities

Designed and developed for new modules (BACS, AUDDIS) in Bankmaster.

Involved in enhancing the application through adding various functionalities.

Developed Business logical using Pro*c & Pro*COBOL and build DLL from the tool.

Involved in code review and performed unit testing.

Involved in preparing all documents related to code specification and unit test case.

Customer support at Zurich Financial Services, UK for new modules (BACS, AUDDIS).

Software Engineer, 10/1998 to 04/2000
Applied Data System Pvt Ltd Chennai, Tamil Nadu

Visual Basic, FoxPro, MS Access, Windows 95

Responsibilities

Involved in coding and implementation for this application.

Involved in various testing phases.

Involved in preparing of Test plan.

On call support for customer.

Involved in code review and performing testing of the product.

System Analysist, Data Modeler, 01/2003 to 09/2006
Hexaware Technologies Chennai, Tamil Nadu

PL/SQL, Oracle, DB2, MF COBOL, Pro*COBOL, Pro*C,  UNIX, ERWIN, Informatica, OWB

Responsibilities

Involved in Requirement Gathering, Data Modeling and System Analysis at client place.        

Performance of some Oracle DBA activities such as creation and administration of Database

Porting database objects from one platform to difference platforms using Export/Import, Sql Loader utilities of Oracle.

Fixing up the issues raised in the application.

Preparation of Estimation plan for any Enhancements or Issues.

Preparation of detailed documents for Quality process.

Designed Data Base and detailed document of the relationship.

Creating user profiles and managing the roles.

Creating tablespaces and planning the location of data, index and rollback tablespaces.

Data conversion to oracle from any database through SQL Loader utility.

Implementing Backup and recovery procedures.

Granting specific privileges and roles to the users.

Knowledge transfer on the business requirement to offshore team.

Involved in Development and code review of ETL and Unix Scripts.

Responsible for database backups and recovery process.

Responsible for tablespace and user management allocation.

Writing UNIX shell scripts for automating backups and restoration.

System Analyst / Programmer, 07/1996 to 10/1998
Peak Software Chennai, Tamil Nadu

VB, FoxPro, MS Access, Windows 95

Responsibilities

Involved in coding and implementation for this application.

Involved in various testing phases.

Involved in preparing of Test plan.

On call support for customer

Education
Master of Science: Computer Application, 1996
University of Madras - India, Chennai
Master of Science: Business Administration, 2012
Anna University - India, Chennai
This resume is created in 7 minutes.
Summary
  • Worked in a stressful environment entire career
  • Work with all levels of people within a corporation
  • Work with minimal supervision
Work History
02/2006 to Current
Procurement Analyst ( Expeditor ) ArcelorMittal Indiana Harbor Long Carbon East Chicago, IN
  • Order items necessary to meet production schedule
  • Create requisitions for purchase orders for inventory items to meet production schedule
  • Receipt deliveries so vendors can be paid
  • Prepare monthly and quarterly forecasts for corporate purchasing
11/2003 to 02/2006
Accounts Receivable Clerk Temp Agency Valparaiso, IN
01/2001 to 11/2003
Computer Programmer Independent Contractor Self Griffith, IN
  • Worked with customers to develop Webpages and resolved computer problems
06/1997 to 12/2000
Team Lead / Programmer Analyst Innova Consulting Inc. Valparaiso, IN
  • Worked on data conversation team mapping legacy system to new system
  • Worked with multiple consulting companies to design bridge programs to keep legacy programs functioning until they could be replaced.
Education
Bachelor of Science: Computer Science Purdue University - Hammond, IN
Skills
  • Work in constantly changing environment
  • Manage multiple tasks daily
  • Detail oriented
  • Work in field and office
This resume is created in 7 minutes.
Professional Summary
Strong interpersonal skills, ability to work within all levels of customer and organization structure. Work effectively without direct supervision. Meticulous attention to detail. Excellent verbal and written communication. Strong computer skills. Multi-tasker in fast-paced client-focused organizations.
Professional Experience
05/2015 to 12/2015
Sales Development Manager AppZero Andover, MA B2B lead nurturer. Developed qualified prospect pipeline. Built strong relationships helping customers achieve their goals. Initiated and developed outbound prospecting programs resulting in new qualified leads. Worked remotely using Go-to-Meeting, Saleforce, email, texts and other online tools.
07/1990 to 11/2011
RELEVANT EXPERIENCE Client Services/Office Manager Delphi Group Boston, MA

* Designed and implemented office systems
* Coordinated calendars, meetings and travel
* Managed events including venue selection, cost estimates, speaker recruitment and materials delivery 
* Created systems for handling client inquiries and issue resolution
* Identified new business opportunities and created business proposals
* Expanded and renewed accounts
* Developed and implemented organizational policies for staffing, client services, consulting and market research
* Managed workflow of staff assigned to team projects
* Monitored and maintained office supply inventory
01/1989 to 06/1990
Regional Sales Manager Information Dimensions Boston, MA
Opened Boston office for Columbus, Ohio-based company. Worked remotely and independently to develop New England territory.
 
 
 
11/1986 to 01/1989
Sales Executive Henco Software Waltham, MA Worked in various departments including; product help desk, product training, pre-sales, Midwest Sales executive.
11/1984 to 11/1986
Programmer The Forum Corporation Boston, MA
Analyzed data and developed reports used in management and sales training seminars 
Education
Bachelor of Science: Computer Information Systems Bentley University Waltham, MA, USA
Coursework in Business, Marketing and Communications
Coursework in Information Technology
Professional Affiliations
Horizons for Homeless Children Playspace Activity Leader (PAL)
Volunteer in Lawrence, MA family shelters
 
Opioid Addiction Volunteer
at various fundraisers/educational events
 
Fresh Air Fund Friendly Town Host
Host for inner city youth on Cape Cod