Quality Assurance Analyst resume examples

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Skillful Quality Assurance Analyst resume

Scottie Crump
Professional Experience
JavaScript Teacher 09/2019 to Current Tech Talent South Charlotte, N.C.
  • Teach modern JavaScript Application Development with ES6 syntax and ReactJS.
  • Provide career guidance to students.
  • Code review student projects.
Quality Engineer 08/2019 to Current Slalom Build Charlotte, NC
  • Create bugfixes.
  • Review and write unit tests.
  • Redesigned a System-level Testing framework resulting in test case numbers greater than 20 reduced to less than 10.
Web Development Teacher Assistant 01/2019 to 07/2019 UNC Charlotte Charlotte, NC
  • Provide guidance to students learning HTML, CSS, JavaScript
  • Provide guidance to students learning the MERN Stack
Quality Assurance Analyst 10/2017 to 10/2019 Skookum Digital Works Charlotte, NC
  • Lead programming team growth workshops
  • Created automated tests with Python and JavaScript(Selenium, Puppeteer, Cypress.io, Cucumber)
  • Reviewed and wrote unit tests
  • Created bugfixes
Software Developer 02/2017 to 05/2017 Get Our Youth There Charlotte, NC
  • Worked with a startup building a platform designed to help people locate and engage youth organizations and services.
  • Refactored the About and Signup pages resulting in enhanced user experience (UX) and responsive design.
  • Used Angular1, SASS, and Bootstrap technologies during project.
Personal Projects

Youtube Video Course: Client Manager

  • Created Client Address Book Manager using Next.js Wrote Automated UI tests with Cypress

Youtube Video Course: QuickStart: React Testing Library

  • Created demonstration of component testing using React Testing Library

Youtube Video Course: Testing React Feedback Forms

  • Created demonstration of testing an application built with Next.JS
Education
Associate of Applied Science: Computer Networking Technology Davidson County Community College Lexington, NC
  • CompTIA Network+ Certified
JavaScript Application Development Program Tech Talent South Charlotte, NC
Graduate Certificate: Special Education UNC - Charlotte Charlotte, NC
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Job-winning Quality Assurance Analyst resume

Geraldine Anne T. Campise
Skills
  • Knowledge in Home Health & Hospice Software (MyIgea, DataSoft Logic, Perfect Noteefied)
  • Quality Assurance - Home Health
  • Scheduling and calendar management
  • Insurance billing - Medicare (Home Health)
  • Documentation and reporting
  • Knowledge in MS Office (Word, PowerPoint, Excel, Outlook, Publisher)
  • Human Resource Management
  • Good communication skills
  • Skilled multitasker
  • Organized
  • Analytical and critical thinker
  • Data collection and analysis
  • Web Analysis using Adobe Omniture (Site Catalyst, Discover, Data Warehouse, Excel Client), Google Analytics, and Tableau
  • SEO strategy
  • Website maintenance and management (WordPress)
  • Technical writing
  • Photo and Video Editing
  • Trouble shooting PC
  • Customer Service
  • Documents filing
Work History
01/2017 to Current
Administrative Assistant - Quality Assurance Cana Home Health Agency Las Vegas, NV
  • Performs patient's chart audits to ensure compliance with state & federal regulations and in accordance with company policies.
  • Updates and maintains patient's health records to help ensure HIPAA compliance.
  • Coordinates with disciplines in verification & correction of assessments & notes according to company policies.
  • Ensures discipline's assessments & notes are submitted timely according to company & regulatory guidelines.
  • Works collaboratively with nursing supervisors to assure documentation is complete and consistent with the plan of care.
  • Assists with administrative office duties such as answering phones, faxing & scheduling employee visits as needed.
11/2017 to 12/2017
Seasonal Brand Associate - Old Navy Gap Inc. Las Vegas, NV
  • Creates memorable shopping experience for our customers.
  • Dedication to providing a neat, clean, organized and safe shopping environment for our customers and team
  • As a Brand Associate in Sales our responsibilities and tasks include, among others; sales floor, fitting room, and cash wrap.
11/2017 to 12/2017
Seasonal Retail Associate Ross Stores, Inc. Las Vegas, NV
  • Provides prompt and efficient responses to customers at all times.
  • Understands Customer Service as a number one priority and responds to Customer Service calls immediately.
  • Handles all customer issues in a courteous and helpful way, calling a member of the Supervisory Staff when needed.
  • Takes accurate markdowns, counts & inventories as scheduled.
  • Cross-performs in all assigned areas to ensure that merchandise sizing, ticketing & presentation are to company standards.
  • Performs daily recovery and light cleaning tasks to ensure a neat, clean & organized store.
  • Understands Customer Service programs & Best Practices including the primary Ross Focus areas of Great People, Driving Great Contribution, Neat, Clean & Organized, and Fast & Friendly Service.
03/2014 to 09/2017
Administrative Assistant Patient Care Home Health Services, Inc Las Vegas, NV
  • Provides performance and routine reports.
  • Responsible in creating and directing individual system access to all employees.
  • Responsible for planning, coordinating, managing, and directing all activities and programs relating to the recruitment, selection, retention, orientation and development of the company employees.
  • Ensures compliance with all state, federal, and CHAP(Community Health Accreditation Program) human resources regulatory requirements.
  • Collaborates with the health disciplines, QA, Director of Nursing, & the biller to ensure we meet Medicare's billing requirements for Request for Anticipated Payment (RAP) and/or Final Claim (FC) in processing medical claims.
  • Responsible in posting discipline's daily visit record.
  • Performs other related duties assigned.
02/2012 to 01/2014
Web Analytics Specialist US Auto Parts Manila, Philippines
  • Produces routine and ad hoc reports using PowerPoint, Excel, etc. from the different Web Analytics tools and platforms.
  • Monitors testing programs and other initiatives to improve site traffic, conversion, and other company KPIs.
  • Generates relevant insights and analysis based on the reports produced and experiments implemented to promote improvement of company KPIs.
  • Collaborates closely with other Marketing team to help implement data-driven marketing strategies that will help increase revenue.
08/2010 to 02/2012
SEO Specialist US Auto Parts Manila, Philippines

Off Page SEO: Link building, RSS Feeds, Directory Submission, Social Bookmarking, Article Marketing, Social Media, Forum/Blog Commenting, Forum Posting, and more.

09/2009 to 02/2014
Virtual Assistant Ultimate Net Marketing Pack LLC Manila, Philippines
  • Manages website's content using WordPress.
  • Manages clients' account.
  • Updates and uploads weekly bulletin.
  • Performs other related duties assigned.
08/2009 to 08/2010
BPO Associate Accenture, Inc BPO - Verizon Manila, Philippines
  • Data Entry
  • Report and manage trouble tickets
  • Research and troubleshoot related service issues.
Education
2009
Bachelor of Science: Information of Technology
Mindanao State University - Iligan Institute of Technology - Iligan City, Philippines
  • Recipient of Department of Science and Technology Scholarship S.Y. 2005-2009
References
(Upon Request)
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Experienced Quality Assurance Analyst resume

Lisa A. Dow
Professional Summary

Skilled administrative professional with 10+ years experience in customer service, medical office, banking and finance.

Skills
  • Customer service-oriented
  • Medical Office Experience
  • Computer Skills
  • Accurate and detailed
  • Filing and data archiving
  • Banking/Finance Skills
  • Administrative Skills
  • Multi-line phone proficiency
  • Articulate and well-spoken
  • Team building
  • HIPAA compliance
  • Excellent communication skills
  • Works well under pressure
Work History
Purchasing Secretary, 03/2014 to Current
Faxton-St. Luke's Healthcare1656 Champlin Avenue New Hartford, NY 13413

Place orders for medical surgical supplies and other products either by phone, fax or electronically. Answer phones and follow up on orders and other issues as required. Filing and other related clerical duties. Other position held: Emergency Department Patient Registrar.

Freight Associate/Merchandiser, 08/2012 to 11/2012
Kohl's Department Store8625 Clinton Street New Hartford, NY 13413

Unloaded freight and merchandised into various departments. Replenished merchandise.

Quality Assurance Specialist, 09/1998 to 05/2008
First Source Federal Credit Union4451 Commercial Drive New Hartford, NY 13413

Responsible for the review of all loan documents to ensure they adhered to credit union policy and procedures as well as regulatory requirements. Responsible for all collateral filings on behalf of the credit union as well as the release of collateral once the member's loan was satisfied. Responsible for maintaining departmental procedures to ensure they adhered to credit union policies and regulatory requirements. Other positions held included: Member Service Representative, Collector and Call Center Financial Service Representative (Loan Officer, Underwriter and Loan Processor.)

Call Center Customer Service Representative, 12/1995 to 09/1998
Fleet Services Corporation (Bank of America)5701 Horatio Street Utica NY 13502

Responsible for handling a large volume of incoming phone calls from customers and branches, assisting them with account inquiries, account maintenance and questions about products and services.

Education
High School Diploma: 1990
Sauquoit Valley Central Schools - 2601 Oneida Street Sauquoit NY 13456
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