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Professional Experience
JavaScript Teacher 09/2019 to Current Tech Talent South Charlotte, N.C.
  • Teach modern JavaScript Application Development with ES6 syntax and ReactJS.
  • Provide career guidance to students.
  • Code review student projects.
Quality Engineer 08/2019 to Current Slalom Build Charlotte, NC
  • Create bugfixes.
  • Review and write unit tests.
  • Redesigned a System-level Testing framework resulting in test case numbers greater than 20 reduced to less than 10.
Web Development Teacher Assistant 01/2019 to 07/2019 UNC Charlotte Charlotte, NC
  • Provide guidance to students learning HTML, CSS, JavaScript
  • Provide guidance to students learning the MERN Stack
Quality Assurance Analyst 10/2017 to 10/2019 Skookum Digital Works Charlotte, NC
  • Lead programming team growth workshops
  • Created automated tests with Python and JavaScript(Selenium, Puppeteer, Cypress.io, Cucumber)
  • Reviewed and wrote unit tests
  • Created bugfixes
Software Developer 02/2017 to 05/2017 Get Our Youth There Charlotte, NC
  • Worked with a startup building a platform designed to help people locate and engage youth organizations and services.
  • Refactored the About and Signup pages resulting in enhanced user experience (UX) and responsive design.
  • Used Angular1, SASS, and Bootstrap technologies during project.
Personal Projects

Youtube Video Course: Client Manager

  • Created Client Address Book Manager using Next.js Wrote Automated UI tests with Cypress

Youtube Video Course: QuickStart: React Testing Library

  • Created demonstration of component testing using React Testing Library

Youtube Video Course: Testing React Feedback Forms

  • Created demonstration of testing an application built with Next.JS
Education
Associate of Applied Science: Computer Networking Technology Davidson County Community College Lexington, NC
  • CompTIA Network+ Certified
JavaScript Application Development Program Tech Talent South Charlotte, NC
Graduate Certificate: Special Education UNC - Charlotte Charlotte, NC
This resume is created in 7 minutes.
Skills
  • Knowledge in Home Health & Hospice Software (MyIgea, DataSoft Logic, Perfect Noteefied)
  • Quality Assurance - Home Health
  • Scheduling and calendar management
  • Insurance billing - Medicare (Home Health)
  • Documentation and reporting
  • Knowledge in MS Office (Word, PowerPoint, Excel, Outlook, Publisher)
  • Human Resource Management
  • Good communication skills
  • Skilled multitasker
  • Organized
  • Analytical and critical thinker
  • Data collection and analysis
  • Web Analysis using Adobe Omniture (Site Catalyst, Discover, Data Warehouse, Excel Client), Google Analytics, and Tableau
  • SEO strategy
  • Website maintenance and management (WordPress)
  • Technical writing
  • Photo and Video Editing
  • Trouble shooting PC
  • Customer Service
  • Documents filing
Work History
01/2017 to Current
Administrative Assistant - Quality Assurance Cana Home Health Agency Las Vegas, NV
  • Performs patient's chart audits to ensure compliance with state & federal regulations and in accordance with company policies.
  • Updates and maintains patient's health records to help ensure HIPAA compliance.
  • Coordinates with disciplines in verification & correction of assessments & notes according to company policies.
  • Ensures discipline's assessments & notes are submitted timely according to company & regulatory guidelines.
  • Works collaboratively with nursing supervisors to assure documentation is complete and consistent with the plan of care.
  • Assists with administrative office duties such as answering phones, faxing & scheduling employee visits as needed.
11/2017 to 12/2017
Seasonal Brand Associate - Old Navy Gap Inc. Las Vegas, NV
  • Creates memorable shopping experience for our customers.
  • Dedication to providing a neat, clean, organized and safe shopping environment for our customers and team
  • As a Brand Associate in Sales our responsibilities and tasks include, among others; sales floor, fitting room, and cash wrap.
11/2017 to 12/2017
Seasonal Retail Associate Ross Stores, Inc. Las Vegas, NV
  • Provides prompt and efficient responses to customers at all times.
  • Understands Customer Service as a number one priority and responds to Customer Service calls immediately.
  • Handles all customer issues in a courteous and helpful way, calling a member of the Supervisory Staff when needed.
  • Takes accurate markdowns, counts & inventories as scheduled.
  • Cross-performs in all assigned areas to ensure that merchandise sizing, ticketing & presentation are to company standards.
  • Performs daily recovery and light cleaning tasks to ensure a neat, clean & organized store.
  • Understands Customer Service programs & Best Practices including the primary Ross Focus areas of Great People, Driving Great Contribution, Neat, Clean & Organized, and Fast & Friendly Service.
03/2014 to 09/2017
Administrative Assistant Patient Care Home Health Services, Inc Las Vegas, NV
  • Provides performance and routine reports.
  • Responsible in creating and directing individual system access to all employees.
  • Responsible for planning, coordinating, managing, and directing all activities and programs relating to the recruitment, selection, retention, orientation and development of the company employees.
  • Ensures compliance with all state, federal, and CHAP(Community Health Accreditation Program) human resources regulatory requirements.
  • Collaborates with the health disciplines, QA, Director of Nursing, & the biller to ensure we meet Medicare's billing requirements for Request for Anticipated Payment (RAP) and/or Final Claim (FC) in processing medical claims.
  • Responsible in posting discipline's daily visit record.
  • Performs other related duties assigned.
02/2012 to 01/2014
Web Analytics Specialist US Auto Parts Manila, Philippines
  • Produces routine and ad hoc reports using PowerPoint, Excel, etc. from the different Web Analytics tools and platforms.
  • Monitors testing programs and other initiatives to improve site traffic, conversion, and other company KPIs.
  • Generates relevant insights and analysis based on the reports produced and experiments implemented to promote improvement of company KPIs.
  • Collaborates closely with other Marketing team to help implement data-driven marketing strategies that will help increase revenue.
08/2010 to 02/2012
SEO Specialist US Auto Parts Manila, Philippines

Off Page SEO: Link building, RSS Feeds, Directory Submission, Social Bookmarking, Article Marketing, Social Media, Forum/Blog Commenting, Forum Posting, and more.

09/2009 to 02/2014
Virtual Assistant Ultimate Net Marketing Pack LLC Manila, Philippines
  • Manages website's content using WordPress.
  • Manages clients' account.
  • Updates and uploads weekly bulletin.
  • Performs other related duties assigned.
08/2009 to 08/2010
BPO Associate Accenture, Inc BPO - Verizon Manila, Philippines
  • Data Entry
  • Report and manage trouble tickets
  • Research and troubleshoot related service issues.
Education
2009
Bachelor of Science: Information of Technology
Mindanao State University - Iligan Institute of Technology - Iligan City, Philippines
  • Recipient of Department of Science and Technology Scholarship S.Y. 2005-2009
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Career Overview

Technically-advanced information technology specialist successful in software administration and data communications.

Skills
  • CompTIA Sec+ 
  • Java 
  • JavaScript 
  • HTML
  • Visual Basic
  • Information security
  • Customer needs assessment

 

  • C++
  • Assembly 
  • Haskell 
  • Microsoft Office
  • Structured query language (SQL)
  • ​Excellent problem solving skills
  • Strong analytical skills
Work Experience
Lieutenant/ Signal Officer 05/2015 to Current United States Army Reserves MA
  • Maintain the Army's voice, data and information systems.
  • Coordinate employment of Signal Soldiers at all levels of command.
  • Responsible for the Army's entire systems of communication. 
  • Plan and execute all aspects of communication on a mission, critical to the Army's continued success.
  • Logged and filed classified documents.
  • Effective decision-maker in high-pressure environments.
Quality Assurance Analyst 08/2015 to 02/2016 Fidelity Investments Boston, MA
  • Thoroughly validate application functionality against business requirements.
  • Reduce time to market, meeting and surpassing implementation timelines.
  • Dedicated, flexible, and capable of testing projects for all lines of business.
  • Committed to providing outstanding quality control and customer service.
Floor Staff 10/2009 to 08/2012 Regal Cinemas Westborough, MA
  • Responsible for delivering exceptional customer service.
  • Work in a variety of different settings serving as cashiers at the box office, foodservice workers at the concession stand, and ushers in the auditoriums.
  • Work effectively in every area of theater operations.
  • Maintain clean auditoriums and facilities.
Education and Training
Bachelor of Science: Computer Science 2015 Marist College Poughkeepsie, NY

ROTC

Brigade S6 Staff Course 2017 United States Army Fort Benning, GA

Overviews of C4 systems, services, connectivity, and relationships.

Basic Officer Leadership Course 2016 United States Army Fort Gordon, GA

A three phase training program designed to create officers who are grounded in the core leader competencies (leading, developing, and achieving) capable of serving the modular force in full spectrum operations.

This resume is created in 7 minutes.
Career Objective
Agile Project Manager | Scrum Master
Education
MBA Software Quality Assurance Management CMMI 2016 Universidade de Araraquara Araraquara, SP, Brazil
Bachelor in Information Systems 2013 Faculdade Adventista de Hortolândia Hortolândia, SP, Brazil
Professional Summary
Over 6 years of IT experience in international projects; software testing specialist (manual, automation and performance); project management specialist, technical and personnel leadership, acting throughout the whole development life cycle (Agile frameworks, PMI best practices and Delivery).
Experience
Test Manager Mar 2017 to Current
CI&T Campinas, SP, Brazil
  • Test and People Management
  • Scrum implementation
  • Implementing root cause analysis based on Pareto and 5 Whys techniques
  • Implement and collect software testing metrics
  •  Tools: Jira, Postman, SoapUI, Cucumber, Capybara, RSpec, Linux, Ruby, GitHub, Atom.
Senior Test Lead Feb 2016 to Mar 2017
Cognizant Technology Solutions São Paulo, SP, Brazil
  • Presentation of the UAT phase for executives and sponsors of the project in order to contextualize, show the purpose and objectives of UAT
  • Prepare weekly dashboards to report UAT demands 
  • Organize and facilitate defect triage meetings
  • Coordinate with the IT team the configuration of test environments
  • Test Plan & and Test Strategy development
  • Manage the defect lifecycle
  • Perform risk management
  • Coordinate the test execution
  • Manage and mentor a team of 5 analysts
  • Provide HP ALM tool training for business analysts
  • Tools: HP Application Lifecycle Management, MS Project
Senior Test Lead Apr 2015 to Feb 2016
TATA Consultancy Services Barueri, SP, Brazil
  • Acting as Test Project Leader for Bradesco bank
  • Implementation of Software Quality Assurance processes
  • Acting with waterfall methodology
  • Preparation of test environment and test data
  • Analysis and development of scenarios and test cases based on requirements
  • Defect troubleshooting
  • Analysis of metrics and implementation of process improvements
  • Customizing the HP ALM tool to meet customer needs
  • Tools: HP Application Lifecycle Management, MS Project
Software Quality Assurance Analyst Nov 2014 to Apr 2015
Grupo LTM Barueri, SP
  • Implementation of Software Quality Assurance processes
  • Acting with agile Scrum framework
  • Test environment preparation
  • Test scenarios analysis and test cases development
  • Test execution, defect management, metrics analysis and implementation of process improvements
  • Scripting for regression automation testing
  • Scripting for performance testing
  • Tools: Microsoft TFS, Microsoft Test Manager, Visual Studio, Microsoft Sharepoint, SQL Server Management Studio, Selenium WebDriver, NUnit, Kanban, JMeter
Software Quality Assurance Analyst Jul 2014 to Nov 2014
Walmart (FCamara Consulting) Barueri, SP, Brazil
  • Acting as software quality assurance analyst for integration projects of fiscal and financial systems with SAP platform
  • Ensure the quality of all project deliverables
  • Acting with agile Scrum and PMI best practices
  • Preparation of test environment and test data
  • Direct interaction with the Business team (Bentonville - USA)
  • Tools: HP Application Lifecycle Management, Microsoft Sharepoint, Clarity, MS Project, Kanban, SAP
Software Test Lead Aug 2011 to Jul 2014
IBM Hortolândia, SP, Brazil
  • Leading a Test Team, managing and distributing test activities
  • Managing work activities for offshore professionals
  • Daily status meetings and web conferences with the customer
  • Controls and Reports (Metrics/Defects)
  • Test Plan and Strategy development
  • Requirements analysis and test cases creation
  • Functional tests execution in web systems
  • Defect Management (Control and Follow Up)
  • Schedule and conduce Lessons Learned meetings
  • Tools: Microsoft Sharepoint, SalesForce, HP ALM 11, Oracle SQL Developer 3, IBM RTC
  • Technical Skills: PL / SQL, XML
Certifications
  • ISTQB® Certified Tester – Foundation Level
  • ISTQB® Certified Tester – Advanced Level – Test Manager
  • SCRUM.ORG® - Professional Scrum Master I
Languages
  • English - Fluent Writing, Reading, Spoken
This resume is created in 7 minutes.
Summary
To utilize my experience as a loan processor, to obtain a position in the financial industry where I can gain additional knowledge and help an office team increase productivity and collaboration
Skills
  • Microsoft Office Suite
  • Quality Assurance
  • Salesforce
  • Paralegal
  • Office Management
Experience
Quality Assurance Analyst Jun 2015 to Current
Social Finance, Inc Healdsburg, CA
  • Review applications pursuant to credit policies and procedures- including analyzing credit reports, analyzing income from any/all sources, including self-employment, and verifying documents including bank statements, tax returns, and other pertinent income information Perform second reviews of applications prior to finalizing loan approval Perform audits to ensure data provided by applicants at submission is accurate and the request meets SOFI specifications pursuant to SOPs Clear conditions pursuant to credit policies and procedures Verify identity, income, and other required documentation Perform outbound outreach to applicants, where required, and work with the applicant and the Operations team to successfully move applications through the process to funding Prepare and present applications that may be eligible for credit exceptions to management Provide best-in-class client service through friendly, professional and responsive communication with both internal and external customers Develop strong knowledge of internal processes and procedures to ensure the quality of loan system data and the adequacy of paperless loan documentation Document clear and concise notes in every application including all customer correspondence, using selected templates where appropriate Mentor peers on reviewing tasks.
Legal Assistant Dec 2012 to Oct 2013
Law Office of William A. Gillis Rohnert Park, CA
  • Legal Calendaring: Followed best practices by determining proper filing deadlines and jurisdictional procedure.
  • Preparation of Judicial Council Forms Preparation of Default Packages Preparation of client correspondence Regular updating of Client Activity Log Attended Order to Examine appearances in lieu of attorney On-line research; including but not limited to, Intelius, PACE, NexisLexis and Google.