• Creates memorable shopping experience for our customers.
• Dedication to providing a neat, clean, organized and safe shopping environment for our customers and team
• As a Brand Associate in Sales our responsibilities and tasks include, among others; sales floor, fitting room, and cash wrap.

• Provides prompt and efficient responses to customers at all times.
• Understands Customer Service as a number one priority and responds to Customer Service calls immediately.
• Handles all customer issues in a courteous and helpful way, calling a member of the Supervisory Staff when needed.
• Takes accurate markdowns, counts & inventories as scheduled.
• Cross-performs in all assigned areas to ensure that merchandise sizing, ticketing & presentation are to company standards.
• Performs daily recovery and light cleaning tasks to ensure a neat, clean & organized store.
• Understands Customer Service programs & Best Practices including the primary Ross Focus areas of Great People, Driving Great Contribution, Neat, Clean & Organized, and Fast & Friendly Service.

• Provides performance and routine reports.
• Responsible in creating and directing individual system access to all employees.
• Responsible for planning, coordinating, managing, and directing all activities and programs relating to the recruitment, selection, retention, orientation and development of the company employees.
• Ensures compliance with all state, federal, and CHAP(Community Health Accreditation Program) human resources regulatory requirements.
• Collaborates with the health disciplines, QA, Director of Nursing, & the biller to ensure we meet Medicare's billing requirements for Request for Anticipated Payment (RAP) and/or Final Claim (FC) in processing medical claims.
• Responsible in posting discipline's daily visit record.
• Performs other related duties assigned.

• Produces routine and ad hoc reports using PowerPoint, Excel, etc. from the different Web Analytics tools and platforms.
• Monitors testing programs and other initiatives to improve site traffic, conversion, and other company KPIs.
• Generates relevant insights and analysis based on the reports produced and experiments implemented to promote improvement of company KPIs.
• Collaborates closely with other Marketing team to help implement data-driven marketing strategies that will help increase revenue.

Off Page SEO: Link building, RSS Feeds, Directory Submission, Social Bookmarking, Article Marketing, Social Media, Forum/Blog Commenting, Forum Posting, and more.

• Manages website's content using WordPress.
• Manages clients' account.
• Updates and uploads weekly bulletin.
• Performs other related duties assigned.

• Data Entry
• Report and manage trouble tickets
• Research and troubleshoot related service issues.

Unloaded freight and merchandised into various departments. Replenished merchandise.

Responsible for the review of all loan documents to ensure they adhered to credit union policy and procedures as well as regulatory requirements. Responsible for all collateral filings on behalf of the credit union as well as the release of collateral once the member's loan was satisfied. Responsible for maintaining departmental procedures to ensure they adhered to credit union policies and regulatory requirements. Other positions held included: Member Service Representative, Collector and Call Center Financial Service Representative (Loan Officer, Underwriter and Loan Processor.)

Responsible for handling a large volume of incoming phone calls from customers and branches, assisting them with account inquiries, account maintenance and questions about products and services.