Quality Assurance Engineer resume examples

Choose and edit as your own

Get inspired by the best resume examples picked for your profession and create your!

Add pre-written phrases

Describe yourself as a professional just in 2 clicks! All the phrases you need are prepared by us

Save and Download your Resume

Save it in PDF format. Ready-to-sent to you employer!

This resume is created in 7 minutes.
Summary

Highly analytical and process-oriented data analyst with over 13 years of SQL experience with in-depth knowledge of database types; research methodologies; and big data capture, creation, manipulation and visualization. Furnish insights, analytics, and business intelligence needed to guide decisions.

Experience
Senior Data Analyst 07/2018 to Current Static Control Components, Inc. Sanford, NC
  • Create, extract and perform complex reports utilizing various databases and providing recommendations to different levels of management, departments
  • Automating processes to improve organizational performance
  • Translated business requirements into visualization in Tableau while ensuring dashboards met performance, usability, scalability and functional requirements
  • Manage the Tableau solution architecture, administration and actively manage the performance and usability.
Data Analyst 10/2017 to 06/2018 Static Control Components, Inc. Sanford, NC
  • Design, develop, test and maintain Tableau functional reports based on user requirements and convert existing BO reports to Tableau Dashboard.
  • Mastered the ability to design and deploy rich Graphic visualization with Drill Down and Drop down menu option and Parameters using Tableau. Manage AD users, user groups and scheduled instances for reports in Tableau.
  • Involved in creating database objects like tables, views, procedures, triggers, functions using MS SQL Server to provide definition, structure and to maintain data efficiently.
Business Data Analyst 12/2015 to 10/2017 Affinity Solutions New York, NY
  • Analyze massive and highly complex data sets, performing ad-hoc analysis and data manipulation by providing analytical insights, reporting and presenting client-ready decks. Formulate and analyze data to identify key metrics and draw conclusions.
  • Support FIs such as WF, FIS, FISERV, VISA etc. on the ad-hoc reporting requests, including customer behavior analysis and also support wide range of projects.
  • Develop and automate processes, reports using PHP, Shell Scripts and build the visualization in Tableau.
  • Conceptualized and rolled-out executive client dashboard with key metrics to drive program growth that was later commercialized to different clients as an analytics tool.
Data Processing and Reporting Analyst 10/2013 to 12/2015 Affinity Solutions New York, NY
  • Create client-facing reports on a weekly/monthly/quarterly basis reports and ad-hoc reports. Plan and execute data analysis projects for multiple departments and external clients such as WF, FISERV, FIS, Amway, RBC, CIBC FirstCaribbean, Upromise, Visa etc.
  • Responsible for measuring post-Campaign results, to help improve Client's marketing efforts and ROI.
Support Engineer 10/2008 to 01/2011 IBM Cracow, Poland
  • Create different functionality using modern tool Workflow by providing the 3rd level support of a Service Flow application. Cooperate with 1st and 2nd level support and external service providers.
  • Maintain monthly/ weekly and quarterly metrics reporting to management which was presented up to VP level and Clients such as BP, Unilever, Hyundai and Sara Lee to show SLA's, KPI's were met or exceeded for internal and external provisioning.
Junior Product Manager 08/2008 to 09/2008 Mobiteam Cracow, Poland
  • Collaborate with business leaders and development teams to deliver the best solutions to our customers.
  • Influence strategic direction based on industry experience and feedback from customers.
Quality Assurance Specialist 10/2007 to 07/2008 Mobiteam Cracow, Poland
  • Responsible for developing and executing manual and automated test scripts.
  • High-level proficiency with a foundation using SQL, PHP, Shell Scripts, Linux/Unix and monitoring tools.
Technical Skills
  • BI Tools: Tableau Desktop, Tableau Server/ Online
  • Databases: SQL, PostgreSQL, MS SQL Server, Redshift
  • Languages: PHP, Shell Scripting, HTML, VBA, XML

  • Applications: MS Word, MS Excel, PowerPoint, Outlook, JIRA, SmartSheet, Putty, JMeter, BPMN, UML Modeling, Salesforce
  • Operating System: Windows, LINUX/UNIX
Education
Master of Science: Information Science in Management, 2002-2007 AGH University of Science and Technology Cracow, Poland
Additional Information

English (Proficient), Polish (Native Speaker).  No sponsorship required in the US (US Citizens)

This resume is created in 7 minutes.
Professional Summary

Hardworking innovative Biomedical Engineer seeking a full time opportunity. Experienced in simulations, coding, 510k submissions with a great knowledge in medical devices development. Interested in regulatory affairs and quality control with a focus on medical facilities devices.

Education
Bachelor of Science: Major in Biomedical Engineering, 2019
New Jersey Institute of Technology - Newark, NJ
  • GPA 3.7                                              Expected Graduation Date: May 2019
  • Honors: Dean's List achievement       Master's Program in progress 
  • Relevant Coursework: Engineering Management, System Management for Medical Devices, Engineering Physiology, Digital Design, Biomedical computing, Signal Processing, Biomedical Electronics, Medical Imaging, Medical Devices Development, CAD, and Medical Instrumentation.   
  • Member of Tau Beta Pi, The Engineering Honor Society
  • Member of the Biomedical Engineering Society and E-board member of the National Society of Collegiate Scholars
  • Member of the Arduino and Raspberry Pi Technology Club and Member of the Robotics Club
Work History
Data Quality Analyst, 05/2018 to 08/2018
Optum I3, United HealthCare Basking Ridge, NJ
  • Analyzed , designed, tested, and developed software to meet user needs
  • Interfaced with business analysts, developers and technical support to determine the best requirement specifications.
  • Wrote test plans to test the application in a legitimate environment.
  • Documented Application Process for future maintenance and upgrades.
  • Determined the root cause of data quality errors and recommended long-term solutions.
  • Developed database objects, including tables, views and materialized views using SQL.
Quality Assurance Engineer/Lab Assistant , 05/2017 to 08/2017
Nobel Biocare Procera LLC Mahwah, NJ
  • Achieved less number of Quality customers complaints, by managing the data analysis and provided recommendations to achieve the daily progress of the Quality Team. 
  • Achieved the ISO Audit Certification by working directly with the senior managers with the ISO preparations. 
  • Managed the testing of the strength of the ceramic materials used in Dental Implants with Bi-axial Flexural testing experiments. 
  •  Wrote and updated Standard Operating Procedures (SOP) and work instructions.  
  • Performed and processed Corrective and Preventive Action (CAPA) investigations from issue identification through implementation of solution and effectiveness monitoring.
Skills and Knowledge

Knowledge:

  • ISO 13485, ISO 14971, CFR Title 21
  • 510K, Premarket Approval, FDA Regulations (CDRH, CDER, CBER)
  • Medical Device Directive (MDD)
  • Statistical Process Control (SPC)
  • Design of Experiment (DOE)
  • Strong background in Medical Devices Development
  • Standard Operating Procedures (SOPs)
  • CAPA, Corrective and Preventive Actions
  • Six Sigma Yellow Belt (In progress)


Skills:

  • Expert in: Microsoft Office, Microsoft Excel (Macros), CAD (Creo Parametric 5.0, SOLIDWORKS), Minitab 7.0, and MATLAB
  • Confident in: SAS (Statistical Analysis System), and SAP (Systems, Applications and Products software)
  • Java, R, Python, MATLAB, MySQL, Android Development
  • Advanced critical thinking
  • Complex problem solving
  • Quality Management and Auditing
  • Root Cause Analysis
Projects and Research

Senior Design Project (Stryker): Detection of Infection Using Thermography

  • Personally responsible for creating a self-explanatory application for the patients to use for diagnosis by developing an Android Application using Java.
  • Measure surface body temperatures non-invasively for purposes of detecting infection after total knee replacement surgery. 
  • Use statistical testing to compare temperatures between healthy knee and implanted knee, then create a repeatable algorithm.

Creo Design Projects:

  •  Knee implant (in process), fishing reel, bicycle chain, and brake rotor

 Robotics: Fundamentals of Engineering Design Project

  • Designed a robot using Lego Mindstorm EV3 and the MATLAB software to perform specific missions.
  • Project challenges included issues discovered during robot design phase and issues programming sensors for accurate color detection.
  • Self- taught coding for Matlab software to program a robot with a specific mission focused instructions. 
  • Performed error analysis of the robot trial runs to determine best solutions.

Arduino Uno: 

  • Designed a boat using electrical stimulus to contract and relax frog muscles to propel the boat across a water bath. 
  • Used  Arduino Microcontroller and IDE to program the boat to float on the water.

Software Projects:

  • Built a TODO App to keep track of a list of items and their status. Worked with api design, database, and UI work.
  • Built an app using Java to detect infection using thermography. Image processing and statistical analysis test were implemented within this app. My SQLite was used as the database.  

Neural Engineering For Speech and Hearing Laboratory: December 2017 - December 2018

  • The main focus of the lab is to examine the brain processes sound through psychological, physiological, and computational modeling experiments. 
  • The current research interest is to understand the effects of early life auditory deprivation on central auditory processing through electrophysiological recordings from awake behaving gerbils. Managing the collection and the analyzation of the data using Python and Matlab. 
extracurricular activities
  • Leader of Archangel Michael Church Scout team since 2015
  • Committee member of St. Athanasois Youth Meeting since 2016 
This resume is created in 7 minutes.
Professional Summary
Accomplished and energetic Supervisor with a solid history of achievement in the great department of debone.With my guidance, our boneless/skinless breast yield has gone from a 26.43% to over 30% every month. We are consistently ranked in the top two spots in Agristats in the area of boneless skinless breast yield. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include training, people management, and production management.  
Work History
Evis Production Worker/ Evis Clerk Assistant , 10/2018 to 10/2019
ButterballMount Olive, NC

Responsible for daily attendance of employees (Kronos experience)

Responsible to Department Supervisor on all exceptions in regards to productivity, downtime, quality, yield, cost and safety.

  • Train, , and develop subordinates to meet operating, safety, and quality requirements within the department / area
  • Follow all company policy consistently
  • Front end/Gibb associate
Quality Assurance Pre-Op, 08/2018 to 10/2018
House of RaefordRosehill, NC
  • Perform pre-operational inspections, complete sponges and swabs.  
  • Perform HACCP record reviews and direct observations. 
  •  Complete product cuttings.  Assess, investigate, and correct issues. 
Production Worker, 06/2017 to 10/2018
Smithfield Packing Co Inc.Clinton , NC
  • Cuts bones from standard cuts of meat, such as chucks, hams, loins, plates, rounds, and shanks to prepare meat for packing and marketing, using knife and meat hook: Inserts knife in meat around bones to separate meat, fat, or tissue.
  • Wizard knife  Ham trimmer (defat) 
Debone Superintendent, 06/2015 to 06/2017
House of Raeford Farms IncRose Hill, NC

Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

• Assigns tasks to employees according to their skills. Decision-making skills with effective organizational skills with congenial ability to command, consult, communicate, gain consensus, inspire, motivate and lead. 

• Properly monitors compliance with prevailing standards as well as any workplace accident or incident.

• Manages the work team, integrates new hires; train and evaluate employee work performance.

• Collaborate with maintenance about mechanical issues, as well with other dept. supervisors.

• Enforce PPE, GMP, and SQF standards

Debone line leader, 11/2013 to 04/2015
House of Raeford Farms IncRose Hill, NC

• Create an environment oriented to trust, open communication, creative. Motivate and inspire team members, lead by setting good example

• Facilitate problem solving and collaboration

• Trains, directs, and develops subordinates to meet operating, safety, and quality requirements within the department and/or area.

•Supervises production staff to ensure product quality and integrity, and ensures all finished product meets or exceeds customer requirements.

• Creates and implements, with management approval, new ideas and methods to improve production efficiencies,CSI, QI, Safety Scorecard

• Creates and maintains an environment that is conducive to retaining associates. Consistently administers company policies and procedures.

• Supports the 4 P's.

People – turnover, safety, associate engagement; Products – quality and consistency of products; Profitability – contribute to achievement of key iniatives 

Planet -Environment





..

General production, 06/2013 to 11/2013
House of Raeford Farms IncRose Hill, NC


• Use hand on hand tools to perform routine cutting and trimming of the product.

• Maintain hand and eye coordination.

• Had to follow safety rules and regulations and maintain a neat and clean work area 

• Followed PPE guidelines .

• Performed different task effectively such as experienced Cone loader, shoulder cutter, wing cutter, bone inspector, breast puller, breast trimmer, tender cutter, tender clipper and tender puller

Crew Member, Team Leader., 06/2010 to 06/2013
Kfc Taco BellMount Olive, NC

• Greeting guests, taking food and drink orders, preparing food and drink, maintaining a clean work environment.

• Learn standard protocol, safety guidelines for handling and preparing food, and how to prepare food through visual instruction and hands-on orientation.

• Maintain sanitation, health and safety standards in the work area

• Record customer orders and repeat them back in a clear understandable manner.

• Ringing up purchases, providing exact change, operating credit card machines, and answering questions about menu items.

• Prep ground beef, chicken, and steak, cutting vegetables, and packaging orders for consumption

  • Operated the drive-through window and sales register quickly and efficiently.
  • Pleasantly and courteously interacted with customers.
  • Promptly and empathetically handled guest concerns and complaints.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Prepared all food orders within a 2-3 minute time frame.
Education
High School Diploma: General, 2009
Wayne Community College - Goldsboro, NC
Skills


  • Monitoring Management of Personnel Resource
  • Complex Problem Solving
  • Quick learner
  • Organized multi-tasker
  • Basic math skills
  • Dedicated team player
  • Critical Thinking
  • Active Learning
  • Strong knowledge with operations metrics, such as yields, lbs. /birds per man hours (PMH), line speeds, etc.
This resume is created in 7 minutes.
Summary
  • Results oriented Project Manager with over 6 years of experience delivering a multitude of projects end-to-end on time,budget and quality with a high level of customer satisfaction.
  • Dedicated and enthusiastic project manager with extensive experience in managing small to large scale projects from the initial requirements-gathering phase to completion using a consultative method and approach. 
  • Experienced in handling risks and changes to the project efficiently through concrete planning with clients and other project stakeholders.
  • Enthusiastic professional with proven ability to develop and implement detailed project plans to monitor and track project processes. Proficient in ensuring on-time deliverables by ensuring effective coordination of resources and working confidently with cross-functional teams onsite and offshore.
  • Energized project manager with documented success in planning, estimating and organizing the overall implementation of assigned projects. Competent at providing daily direction, motivation and support to project team in a bid to ensure that project specifications and deadlines are met.
  • Highly experienced CRM Project Manager with over 10 successful implementations for clients across Australia in different industry sectors that includes public and private sectors.
  • Certified Project manger in Agile and Prince 2 with the ability to confidently work on Agile and Waterfall methodologies.
Areas of Expertise
  • Presales
  • Effort Estimation(Agile and Waterfall)
  • Resource planning
  • Developing detailed Project Plan and Statement of Work (SoW)
  • Project control
  • Servant Leadership
  • Client Relationship Management (CRM)
  • Building new business opportunities with existing clients
  • Quality Assurance
  • Agile processes
  •  Project Management tools (JIRA, Confluence & MS Project)
  • MS Office
Academic Background
Post Graduate Diploma, Operations Management 2007 Symbiosis Institute of Management India
Master of Science, (Applied Science) Computer Technology 2003 Bharathiar University India
Bachelor of Science, (Applied Science) Computer Technology 2000 Bharathiar University India
Work Experience
Technical Support Representative Jun 2013 to May 2014
Sykes Enterprises Bangalore, India
At Sykes, which is a leading IT enabled services company based in the US, I worked as a Technical Support Engineer solving customer issues for Microsoft - Games & Hardware.
  • Provide on-call /email technical support for Microsoft Gaming and hardware end users.
  • Ensure that each support ticket is serviced within the agreed SLA.
  • Effectively use soft skills and technical problem solving skills on engaging with end-users.
  • Manage Level 1 escalations.
  • Consistently meet customer satisfaction levels at all time.
  • Won multiple performer of the month awards for consistently exceeding SLA's on problem resolution
Project Manager Mar 2013 to Current
Loaded Technologies Pty Ltd North Sydney, NSW
Loaded Technologies is a leading CRM consulting firm based in Sydney and an advanced partner with SugarCRM, Act-On and Hubspot with a client base across Australia . At Loaded, I was part of the consulting team specialising in driving the delivery of end to end CRM implementations which includes integration with Marketing Systems, Finance systems and ERPs.
 
  • Managed and delivered projects with budgets up to $500K.
  • Assisted in pre-sales to provide answers to certain sections of RFP's , project estimates & timelines and instrumental in organising product demo's to clients.
  • Defined project deliverables and monitored status of tasks.
  • Collaborated with cross-functional teams to draft project schedules and plans. Managed resource planning and allocation of resources to projects.
  • Contributed significantly to the design of the overall solution and providing insights from experience.
  • Ensured the delivery of Statement of Work (SoW) to clients and facilitating discussions as required with client stakeholders to get approval of the design, schedule and effort estimates.
  • Managed the implementation phase working closely with the project team & stakeholders that includes being a servant leader to unblock any project impediments and raise any risks with respective parties. 
  • Worked collaboratively with client stakeholders providing prompt status updates to scoped tasks, budget and achievements.
  • Organised and facilitated client workshops, user adoption and user acceptance tests (UAT) liaising with the clients.
  • Drafted action plans and led meetings with department executives to review project status and proposed changes.
  • Enabled new business opportunities with existing clients through building excellent client relationship.
Principal - Quality Assurance Engineer Jan 2007 to Aug 2012
Oracle Corp Bangalore, India

At Oracle , I worked with the Oracle Applications Development division as a Principal Engineer in Quality Assurance of Oracle's premier CRM cloud based application offering - Oracle CRM OnDemand.

  • Worked with Senior QA managers to propose / review / finalise QA plans according to product milestones and release dates.
  • Owned the automation of QA test plans using HP Loadrunner and QTP for the Webservices Integration area of Oracle CRM OnDemand (SaaS) application.
  • Executed and managed system tests and regression test plans as per project plan.
  • Managed resource allocation of QA resources across different sprint teams.
  • Removing impediments faced by team and escalating issues to appropriate person/group as required.
  • Transitioned new teams from waterfall to agile methodology. Identify team's training needs ,mentor and coach team on new processes / technologies.
  • Communicate/escalate project risks to higher management. Organise/Chair daily standup meetings with the team; product demo's at the end of each iteration; planning /Kickoff meetings at the beginning of each project iteration; project retrospective and incorporating improvements.
  • Produced status reports to project stakeholders on project progress.
  • Worked closely with cross functional teams that include application architects /SME, developers , product managers and release team throughout the project delivery cycles.
  • Automated more than 40 test plans(60%) by building a robust test automation framework increasing efficiency of continuous system tests and regression tests.
  • Contributed significantly in improving the quality of the Webservices API's (SOAP) area by unearthing critical product defects prior to release.
  • Initiated and hosted cross functional impact meetings between functional areas which made teams understand impact and therefore helped refining and enriching existing test plans.
  • Consistently met product delivery milestones for 6 major releases of Oracle CRM OnDemand meeting the quality assurance criteria set for project closure.
  • Won Oracle "Shining Stars" of the year award in 2010 for outstanding contribution in the area of quality assurance.
Software Engineer Jun 2004 to Dec 2006
IBM India

At IBM, I worked as a Software Engineer specialising in the area of software testing and quality assurance working for the US based client -  Siebel Systems Inc (now Oracle Corp).

  • Understand the requirements and scope of implementation.
  • Write effective test cases  / Development of automation test scripts for effective execution of QA test plans.
  • Executed test plans and automation scripts as per outlined project plan.
  • Identified / Logged issues with clear steps to reproduce and liaise with development team to re-test.
  • Escalated any impediments to the Project lead.
  • Mentored new team members on the project tools/ processes .
  • Contributed to the overall quality of the product by logging critical/important product defects.
  • Key contributor in automation test frame-work revamp that made automation process much easier and therefore increasing the no. of test cases that were automated.
  • IBM 'Bravo' award recipient for the Apr 2006 for individual contribution.