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Professional Summary

Experienced professional with over five years of experience working with Fortune 500 companies, including Nike and Adidas. Open to new opportunities to utilize my skill set and education to work directly with senior management to identify, develop, and execute strategic initiatives.

Work History
Vestas - American Wind Technology, Inc. Sourcing Manager - Multibrand Supply Chain | Portland, OR | July 2018 - Current

• Identifies new suppliers, technologies and solutions in order to fulfill targets and KPIs.
• Partners with suppliers within domestic and international markets to manage objectives cost, delivery, quality and safety.
• Leads purchase agreement negotiations with suppliers.
• Generates cost models, competitive bidding and spend analysis driving costs' objectives.
• Ensures that the spare components are available within short lead time at the most competitive price with quality and meeting safety standards.

Avangrid Renewables Sourcing Manager - Supply Chain | Portland, OR | August 2017 - June 2018
  • Identified qualified sources of supply for wind turbine parts.
  • Worked with Engineering to develop and maintain technical specifications to ensure design consistency and long term, reliable performance across the wind turbine fleet.
  • Worked with Corporate Procurement to publish and evaluate requests for proposals consistent with Company policies.
  • Negotiated and benchmarked pricing for new parts with existing suppliers under contract.
Cambia Health Solutions Strategic Sourcing Manager - Indirect Procurement | Portland, OR | January 2016 - May 2017
  • Developed complex category sourcing opportunity assessments and strategies based on changing market conditions for assigned suppliers.
  • Applied advanced sourcing methodology in negotiation planning and contract development.
  • Maintained collaborative relationships with suppliers while effectively resolved supplier performance/capability issues to ensure alignment with Cambia expectations.
  • Built and owned relationships with internal customers, ensured compliance, and mitigated company risk.
Nike World Headquarters Global Sourcing Analyst - Indirect Procurement | Beaverton, OR | February 2013 - January 2016
  • Compiled and analyzed statistical data to determine feasibility of buying products and to establish price objectives.
  • Worked with suppliers and analyzed suppliers' operations to determine factors that affect prices.
  • Determined lowest cost consistent with quality, reliability, and ability to meet required schedules.
  • Reviewed proposals, negotiated prices, selected or recommended suppliers, analyzed trends, followed up orders placed, and maintained necessary records.
Adidas Headquarters Finance Reporting Analyst | Portland, OR | April 2012 - February 2013
  • Identified, defined, and performed financial analysis for the Retail Line of Business.
  • Produced reports on key retail metrics.
  • Interpreted and conducted analysis on a full business P&L.
  • Reviewed business processes and made recommendations for improvement.
  • Provided support to supervisor, senior management, and headquarters with ad hoc financial analysis.
Education
MBA Oregon State University Corvallis, OR | 2011 Business Administration
Bachelor of Arts The Ohio State University Columbus, OH | 2005 General Science
Skills
  • Highly proficient in Microsoft Excel
  • Strong communication skills, including verbal and written communication, presentation skills, and ability to actively contribute in meetings
  • Strong problem-solving skills; demonstrated ability to think about business problems in new ways and the ability to clarify key issues in complex situations
  • A proven team player with the ability to partner, maintain and develop relationships
  • Demonstrated strategic planning and analytical ability
  • Demonstrated competency in organizing work, providing leadership to staff, establishing measures for success, and managing to deliverables
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Profile
Versatile healthcare insurance professional that thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with an extensive knowledge of Claims & Code Auditing Software Products, relating to correct coding principles with a special emphasis of Medicare and Medicaid administration.
Professional Highlights
  • Claims analysis and review specialist
  • Critical thinking proficiency
  • Insurance fraud expertise
  • Strong interpersonal and communication skills
  • Team player
  • Strong organizational skills
  • Training and development
  • Client relations specialist
  • ​Conflict resolution techniques
Experience
Centene Corporation Clayton, MO Manager 08/2015 to 06/2017
  • Implement code auditing products for new lines of business for Marketplace, Medicare & Medicaid Plans.
  • Manage Vendor relationships for 23 State Health-plans.
  • Serves as subject matter expert for code auditing products, interfaces directly with health-plans and providers to resolve concerns regarding code auditing denials.
  • Manage system process improvements with documented training.
  • Manage code auditing cost savings for Payment Integrity.
  • Managed cross-functional team members to meet or exceed service requirements.
  • Serve as main liaison between 23 Health-plans, claims office, and provider services for Marketplace, Medicaid & Medicare lines of business.
  • Provide detailed monthly departmental reports and updates to Health-plans and senior management as requested.
  • Plan and organize staff development to enhance team performance levels and assist with career development.
  • Created annual goals and objectives for the team and made recommendations to help the staff be eligible for bonuses or awards.
  • Assisted Medical Affairs with configuration and implementation of payment policies.
  • Ensured the accuracy of public information for payment policies were posted correctly to provider websites.
  • Worked with state clients and stakeholders to identify opportunities to implement value added services.
Centene Corporation Chesterfield, MO Supervisor 06/2013 to 08/2015
  • Managed 18 cross-functional team members to meet or exceed service requirements in a production environment.
  • Examines and analyzes the teams performance; develops, recommends and implements plan(s) of action to improve the team's service levels.
  • Provide detailed monthly departmental reports and updates to senior management and Health-plans as requested.
  • Evaluate multiple reports to assess work distribution/delegation in order to meet Health-plan KPI's and/or state regulations.
  • Coordinate, implement and monitor code auditing software products.
  • Demonstrate flexibility in assigning resources based on business need and fluctuating inventory.
  • Coordinate monthly and weekly meetings with other department managers and serve as main liaison between the Health-plans and the Claims office.
Centene Corporation Clayton, MO Reporting Analyst 12/2011 to 06/2013
  • Maintain cost savings reports.
  • Assist with the implementation of new business plans.
  • Provide assistance and project management support to the VP of Prepay Compliance.
  • Assist in identifying trends, root causes, and analysis.
  • Provide recommendations for system improvements, manual process improvements with documented training.
  • Provide Senior Management with reports needed to communicate with Executive Management, State Healthplans, and other departments regarding regulatory changes and updates.
Centene Corporation Clayton, MO Compliance Coding/Review Specialist 08/2006 to 12/2011
  • Research state regulations and statutes, investigate and recommend resolution of code auditing software pends and denials.
  • Assist with system setup of code auditing software, benefits, and CPT/HCPCS and modifier designation.
  • Act as a resource and contact for analysts reviewing and resolving complaints and appeals.
  • Work with corporate, Health Plans, and Claims staff as a resource person to assist with issues and concerns related to claims processing.
  • Assist with implementations, updates, and guidelines for proper resolution of claims as they relate to the health plans specific requirements and state specific regulations.
  • Assist in training and development of new code auditing software implemented, which may include travel to the actual Health Plan for state meetings.
  • Provide reports needed to communicate with senior management.
Education and Training
MBA: Business Administration 2011 Fontbonne University, Clayton, MO, US Additional coursework in Organizational Development.
BBA: Business Administration 2009 Fontbonne University, Clayton, MO, US
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Summary
I am a Senior Data & Reporting Analyst with over three years banking experience who is a strong and valued member of the team. I have excellent communication skills with strong analytical knowledge and a passion about analytics and process improvement. Collaborating with stakeholders at all levels by acting as a consultant to help data driven business decisions is something I really enjoy.
Highlights
  • Reporting & Analysis
  • Advanced Excel
  • Intermediate SQL
  • Self-motivated professional
  • Financial Analysis
  • Risk Management expertise
  • Detail-oriented
  • Process Improvement and Optimisation




Experience
Senior Data & Reporting Analyst Sep 2017 to Current
Wells Fargo Commercial Distribution Finance Melbourne, VIC
  • Ongoing development and delivery of regular and ongoing critical Risk & Sales reporting requirements for local and international teams and rhythms.
  • Provide leadership, guidance and insights via the identification of key issues based on commercial portfolio and business segment data enhanced by market insights that will assist CDF ANZ in Business decisions, risk management, and process improvements.
  • Collaborate and develop sound and effective working relationships with key stakeholders.
  • Promote strong collaboration between broader CDF team and the CDF Risk & Sales functions, locally and internationally.
  • Knowledge sharing with peers promoting cross skill enhancement within Risk, Sales and the broader CDF business.
  • Mentor and train junior analysts.
​​
Analytics Consultant Aug 2016 to Sep 2017
Wells Fargo - Commercial Distribution Finance Melbourne, VIC
  • Interpret data, analyze results and provide ongoing reports
  • Locate and define new process improvement opportunities
  • Designing of queries, compiling of data, and generation of reports in Excel
  • Charting and graphing of data for reporting purposes 
  • Evaluate data and report findings for accuracy, completeness, intent, and scope
  • Determine or agree upon deliverables, and manage delivery expectations with stakeholders 
  • Present data and provide feedback to stakeholders, making recommendations where appropriate
  • Seek and adopt best practices in data reporting
Credit Risk Portfolio Analyst Jun 2015 to Jun 2016
ASB Bank Auckland, NZ
  • Make relevant and informed recommendations based on analytical findings.
  • Support management by supplying relevant reporting, analysis and insight to assist in decisions relating to credit portfolio management.
  • Support of ad-hoc requests for data and analysis.
  • Managing Unsecured book ­- Personal Loans, Overdrafts and Credit Cards.
  • Building and running dashboards (monitoring performance).
  • Extensive monthly reporting.
  • Monthly forum discussions with upper level management to discuss portfolio performance.
  • Work closely with Loan Origination, Collections & Recoveries, Product Management and Marketing teams to understand the key risks and issues of the product.
  • Process Improvement and Optimisation.
  • Reporting and Insights.
Service Consultant Nov 2014 to Jun 2015
ANZ Bank Auckland, NZ
  • Provided accurate and appropriate information in response to customer inquiries.
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Developed effective relationships with all call centre departments through clear communication.
  • Built customer loyalty by placing follow-up calls for customers who reported product issues.
Education
Bachelor of Commerce, Marketing & Information Systems 2014 The University of Auckland Auckland, New Zealand Marketing & Information Systems
Accomplishments
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  • Led Instant Overdraft Project at ASB Bank.
  • Built Overdraft Second Deck Dashboard leading to further insights through breakdown of key segments and movement of the book.
  • After detailed investigation and analysis of the Tertiary portfolio, it led me to make recommendations which had future benefits for the Unsecured book.
  • Created Customer Reporting Packs for Sales Managers, to provide visibility and transparency of clients historical growth.
  • Created Risk Reporting Packs to meet international standards, with extensive insight into historical trends for better understanding of the performance of the commercial portfolio.
Skills
  • Programs/Software: Microsoft Office Suite, SQL Server, SharePoint, SAS, Business Objects, Salesforce, AIMS, COMS
  • Programming Languages: SQL, SAS
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Career Background
I rose through the United States Army ranks as a mission oriented professional with the ability to recognize specific operational and strategic organizational needs. As a military mission professional, I acquired the ability to develop action plans that identify risks, mitigate issues, and resolve deficiencies. 
Relevant Skills
  • Ap Artificial Intelligence
  • Clerical/Clients Collection
  • Correspondence Database 
  • Database Management
  • Network Connectivity
  • DHCP DNS Excel
  • Subnetting
  • Geographic Information Systems (Gis)
  • Mapping/ MS Office 
Professional Work Experience
Sconza Oakdale, CA Production Utility Worker 02/2016 to 10/2016
  • Worked in the production of melted chocolate in preparation for the manufacturing of Sconza products. 
  • Assist in the production and coating of their favored company products.
  • Sort, weigh, and assist in the packaging of finished goods. 
United States Army Augusta, GA Intelligence Analyst (Afghanistan) 04/2009 to 11/2012
  • Validate known intelligence with data from other sources.
  • Collaborate with outside government representatives and intelligence organizations to share information or coordinate intelligence activities. 
  • Link or chart suspects to criminal organizations or events to determine activities and interrelationships.
United States Army Post Office Wiesbaden, Germany G2 Admin/G2 Intelligence Surveillance Reporting Analyst 04/2007 to 04/2009
  • Compile, analyze, correlate, and evaluate information from a variety of resources, such as law enforcement databases. 
  • Compile intelligence information by field observation, confidential information sources, or public records. 
  • Design, use, or maintain databases and software applications, such as geographic information systems (GIS) mapping, and artificial intelligence tools. 
Education and Training
Computer Systems Technology 2017 UEI College, Stockton, CA, USA CST Program Attendee
Graduate Student 1997 Stagg High School, Stockton, CA, USA
Work History
United States Army Washington, DC Mail Courier 01/2003 to 04/2007
United States Army- Army Postal Office Seoul, South Korea Train and assist staff 01/2001 to 01/2003
United States Army Fort Hood, TX 04/1998 to 01/2001
United States Postal Service' Stockton, CA 10/1997 to 01/1998
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Summary
A motivated and skilled Nursing Assistant with a highly effective communication style with over 20 years of experience with customer service.  Efficient worker who demonstrates excellent time management and prioritization skills. Seeking to obtain a responsible position where my skills and knowledge can be utilized as well as enhanced. 
Skills
  • CPR & First Aid certified 
  • Great organizational skills
  • Ability to mulitask 
  • Compassionate caregiver 
  • Efficient and reliable team player 
  • Detail and goal oriented 
  • Strong interpersonal skills 
  • Self-motivated 
Experience
HomeInstead Senior Care Gainesville, GA Caregiver 03/2017 to Current
  • Observed and documented patient status and reported patient complaints. 
  • Read and recorded temperature, pulse and respiration.
  • Perform light housekeeping such as vacuuming, dusting, clean client's room. 
  • Provide transportation for appointments, errands and to the grocery store. 
  • Prepare healthy meals and snacks.
  • Monitored clients for safety and assisted with activities of daily living.
  • Assist client with walking, bathing and grooming. 
AIG Alpharetta, GA Claims Administrative Analyst 05/2000 to 06/2015
  • Evaluated all lines of insurance coverage, including property and casualty, etc.
  • Processed assigned care deletions, care reversals, div 13 cancellations, global marine cancellations and daily suspense errors within 24 hours of receipts 
  • Shelled and coded 100% all lines of business policies and verification unit within 24 hours 
  • Communicated daily with CID groups, adjusters and managers regarding any outstanding issues when a policy didn't exist. 
  • Lead analysis on all Toxic Tort special projects. 
AIG Parsippany, NJ Tax Reporting Analyst 02/1996 to 04/2000
  • Maintain the ADJN Code database for the expense requests from personal offices so payments can be issued in compliance with IRS regulations. 
  • Responsible for distribution of work, training, filing, data entry and assist with 1099 corrections. 
  • Reissuing the updated and corrected information to the vendors as well as reporting information to the vendors. 
  • Assist supervisor with special projects. 
  • Awarded for "Employee of the Month" 2001 
Education and Training
Certified Nursing Assistant 2017 North Georgia Nursing Academy , Flowery Branch, GA, USA
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Professional Summary
Experienced, enthusiastic finance professional with Accounts Receivable, Credit, Management, Project Management and Financial Services background.
Skills
  • Organized, efficient, self-starter, multi-tasker, highly motivated
  • Fast paced environments, problem resolution, initiating processes, negotiating terms, collections, account management, analysis
  • Management
  • Proficient in Office, Snag It, SAP, People Soft, Oracle, Great Plains, Misys PM, Allscripts, Payer Path,  SalesForce, Discoverer, Business Objects, Asana, Sharefile
  • Dun & Bradstreet, Riemer Credit Reporting, CMA Reporting, Sarbanes Oxley
Accomplishments
  • Streamlined month-end close process reducing close from 14 days down to 3 days
  • Led the integration and automation of auto lockbox processing reducing check application processing time from 7 to 1 day
  • Transitioned factored AR to in-house AR
  • Managed 2 transitions of AR, Credit and Collections to new companies
  • Managed 3 system implementations
  • Created and implemented auto release for cash-in-advance customers reducing processing time from 24+hrs to 30 minutes maximum
Work History
Sr. Project Manager and AR Manager, 05/2016 to Current
SLAP Company San Francisco, CA
  • Execute all client contracts
  • Execture, manage and maintain all client project timelines from start to finish
  • Create and collect on all invoices
  • Created and maintain AR process and procedures
Reporting Analyst, 10/2016 to 02/2017
Adobe fka Tube Mogul Emeryville, CA
  • Created, delivered and maintained weekly and monthly reporting to assist Sales, Credit, Collections, and Cash teams in managing client accounts.
  • Main liaison between each team and client to resolve unapplied cash, research, identify and submit for creating any advertising credits due.
  • Identified and recommended resolution to client service team any recurring deductions created due to incorrect customer master data set up.
  • Special projects as assigned. 
Accounts Receivable Manager, 09/2015
Yahoo fka Brightroll San Francisco, CA
  • Managed $100MM AR Portfolio consisting of Domestic, Foreign and Canadian Clients
  • Sustained bad debt balance of less than 1%
  • Generated and distributed monthly aging to Executives, staff and cross-functional teams
  • Processed month-end billing Executed and distributed month-end reporting to Executives.
  • Managed and mentored team of 2, Credit/Collections Analyst and Accounts Receivable Specialist, facilitated and guided goal setting and annual reviews.
  • Supported team when shorthanded on all processes including but not inclusive to cash, collections and credit approvals.
  • Cultivated strong relationships with Sales Team and Publishers to ensure timely payments.
  • Lead for monthly, quarterly and annual audits.
  • Partnered with Yahoo! team after the acquisition of Brightroll on the transition plan for Accounts Receivable, Collections and Credit to Yahoo! team in India and Nebraska.
  • Transitioned Accounts Receivable, Credit and Collections portfolio to Yahoo! teams in India and Nebraska.
Sr. Business Systems Analyst, 11/2012 to 11/2013
Robert Half
  • Led and supported projects and system enhancements in PeopleSoft Financial modules (Billing, Cash/AR, and Credit) & PeopleSoft HCM modules (Payroll, Benefits, Time and Labor).
  • Collaborated and communicated with various levels of technical and business stakeholders ensuring buy in throughout assigned projects.
  • Initiated, collaborated, facilitated and monitored UAT with SMEs.
  • Validated and communicated with IT, on UAT progress and completion was successful and documented.
  • Coordinated, communicated, validated and approved with IT that integration was completed & validated in production.
  • Communicated with stakeholders on progress of all projects.
  • Developed, document and trained on new processes.
Project Manager/Accounts Receivable Manager, 04/2011 to 06/2012
Armored Autogroup, Inc
  • Project Lead for the implementation of SAP for the Accounts Receivable and Credit modules.
  • Created existing business practices for Accounts Receivable and Credit and new business processes to ensure all processes were integrated into the implementation.
  • Created and implemented business processes and procedures manuals for Accounts Receivable and Credit management.
  • Developed test scripts for business processes to ensure the system was functioning as designed.
  • Partnered with IT Consultants and Bank representatives on the design and implementation of lock box processing for auto cash application.
  • Transitioned and managed AR portfolio of over $200MM including domestic and export customers from a third party to an in house Accounts Receivable Team of a Credit Analyst, and 3 Collections/Cash Specialists.
  • Reviewed & analyzed customer's credit worthiness and assigned credit lines.
  • Generated & distributed monthly aging reports to Executive Management.
  • Maintained deductions to less than 1% of total AR.
  • Managed and maintained daily cash activity and reports to Executive Management.
Billing Manager, 03/2009 to 04/2011
Berkeley Heartlab, Inc
  • Managed staff of 17 QC, Payment Posting, Correspondence, Admin, Credit Balance, and Customer Service Teams.
  • Managed daily cash management of lockbox and EFT activities.
  • Reviewed and approved all refunds to customers.
  • Managed electronic and paper claims processing, daily close and daily audits.
  • Initiated and distributed workload and projects weekly to staff.
  • Partnered closely with internal and external business partners to improve business processes and close process gaps.
  • Researched and resolved customer issues.
  • Lead for all audits.
  • Created work instructions and business process manuals.
  • Trained, mentored and unified staff, facilitated annual reviews.
Finance Project Analyst Contractor, 09/2008 to 02/2009
Lucas Arts
  • Analyzed account post audit deductions, recommended for repayment or credit.
  • Created all pro-formas for cash in advance customers, managed and released orders for all cash in advance customers.
  • Posted and applied cash deposits, wires and lockbox payments to customer's accounts.
  • Reconciled accounts coop and returns based on total monthly sales figures.
Senior Manager Credit, 11/2007 to 07/2008
Rocket Dog LLC