Sap Crm Functional Consultant resume examples

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Skillful Sap Crm Functional Consultant resume

Kelly Minton
Career Overview
Experienced Computer Systems Analyst with diverse industry experience in corporate, Healthcare, insurance and government. Professional expertise includes systems applications, disaster recovery planning and information protection analysis. Versed in multiple software systems including Epic (certified-Health Information Management and Identity), AllScripts, Meditech, OnBase and Cerner systems. 
Work Experience
Kaiser Permanenete Greenwood Village, CO Systems Administrator | Application Services Group (ASG) 06/2017 to Current

• End user support included troubleshooting, root cause analysis and permanent resolution of system issues that included collecting, consolidating and analysis of service metrics to facilitate decision making related to service improvements.
• Supported infrastructure Change management in an enterprise organization that resulted in stronger compliance of HIPAA and SOX requirements within ITIL change and release management practice and application delivery processes
• Provide tier 2 support of Document Management System for technical and data issues related to web-based application that resulted in identification of critical application failures
• Provided end user support including troubleshooting, root cause analysis and permanent resolution of system issues that resulted in a reduction of service tickets
• Oversaw various implementation and re-engineering projects from conceptualization to completion

Kaiser Permanente Senior Business System Analyst - Consultant 09/2016 to 06/2017
  • Liaison between the business partners and IT Team
  • Provisioning for business partner accounts across multiple servers
  • Active Directory access administration
  • SharePoint System Administrator- CSC Production Support Team
  • Maintained real-time Root Cause Analysis and Change Management process improvements
  • Developed, implemented and monitor post-process improvements
  • Monitored production batch and ad hoc jobs ensuring proper function
  • Resolved technical and functional issues and developed recommendations and action plans
Oxford Global Resources Epic HIM/Identity Application Analyst - Consultant 01/2016 to 05/2016
  • Design, build, test, validation of Epic HIM modules
  • Identity/Security
  • Support Care Connect (Epic) applications
  • Stabilize and optimize
  • Troubleshoot, diagnose and correct system errors
  • Documentation
Catholic Health Initiatives Epic Certified HIM Application Analyst 10/2014 to 12/2015
  • Epic Implementation HIM Build Analyst 
  • Build, test, and validate Epic software for multiple applications or modules
  • Verify all systems are fully tested before implementation into production
  • Troubleshoot systems and application problems in the test and production environments 
  • Configure Epic for OnBase HIM
  • Release of Information - Workstation Profile and Print Groups
  • Deficiency Tracking - Signature Deficiency Settings
  • Configure Document Types (Document Crosswalk and Indexing Testing)
  • Scanned Image Configuration - Optimization
  • Standardization of documentation and the integration of applicable standards and practices
Recondo Technology Consultant (Revenue Cycle) 01/2013 to 06/2013
  • Managed large scale multi-facility implementations of revenue cycle software in hospitals and clinics nationwide
  • Project Manager for project scheduling, timescales and costs
  • Mapping of charge masters, payer contracts, HIS integration documents, HL7 feeds
  • Implementation and Activation
New West Physicians Consultant (EHR Application Analyst Information Systems- AllScripts) 03/2012 to 07/2012
  • Application Analyst, EHR Allscript
  • System Administrator (Allscripts Patient Portal)
  • Trainer
Catholic Health Initiatives Consultant (Application Analyst Cerner / Identity Management) 05/2011 to 03/2012
  • Cerner/Application Analyst
  • Break/fix, optimization Cerner liaison
  • Identity Management Security
Select Specialty Hospital Health Information and Credentialing Manager 06/2008 to 08/2009
  • Provided strategic direction on prioritization, integration and resource application.
  • Assured compliance with federal, local, state, regional and CMS requirements.
  • Documented business requirements, functional specifications and training procedures systems and PPS/DRG coding.
  • Managed credentialing staff while promoting corporate-wide adherence to all by-laws, industry trends and regulations as well as enhancing current internal policies and procedures.
Education and Training
Health Information Management Regis University, Denver, CO
Medical Assistant Pima Medical Institute
Medical Billing, Coding and Transcription Parks College
Certifications

Certification/Proficiency 

  • Deficiency Tracking
  • Hospital Coding 
  • Release of Information 
  • Identity 
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Job-winning Sap Crm Functional Consultant resume

COLLEENKOROMALinkedin.com/in/ColleenKoroma4439956702Csk2169@columbia.edu
Professional Summary

Proficient Senior Consultant offering proven skills in HR administration. Dedicated to promoting efficient business operations and high productivity by on-boarding well-qualified candidates and minimizing employee turnover. History of driving advancements in training, productivity and team motivation through proactive approaches.

Work History
CrossCountry Consulting - Senior Consultant Washington D.C. 03/2018 - Current
  • Counsel leadership and offered actionable initiatives to reduce compliance-related issues addressing equal employment opportunity and sexual harassment
  • Review job applications to identify, vet and recommend optimal candidates
  • Improve project success rates with solid staff coaching, performance monitoring, quality assurance and effective problem resolution
  • Plan and managed recruitment activities for new hires using strategic personnel, staffing and position management practices
  • Lead management of HR policies regarding vacation, sick time, employee benefits, services and employment discrepancies or issues
  • Assist and guide clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges
Crowe Horwath LLP - Senior Consultant New York, NY 09/2015 - 02/2018
  • Mapped current processes and offer recommendations for improvement by assessing the impact of current business processes on users and stakeholders
  • Trained staff during demonstrations, virtual meetings, conferences and workshops for ongoing technical training and personal development classes for staff members
  • Collaborated closely with upper management to drive strategy through development and implementation of new systems
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners
  • Built partnerships with product management, support, and technology teams, as well as, sales, finance and operations departments to streamline processes
  • Worked with recruiting teams and human resources representatives to accomplish University hiring objectives by identifying 32 candidates yearly for the incoming entry level/intern class and attending campus activies at universities such as Villanova, Syracuse, Columbia, and Baruch College
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
National Security Agency - Office Assistant Fort Meade, MD 09/2010 - 07/2011
  • Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.
  • Processed payments and documented account changes for financial accuracy and transparency.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Obtained TS/SCI Clearance

Skills
  • Client Relations
  • Process Improvement
  • Project Management
  • Motivated Collaborator
  • Silos Breakdown and Organizational Integration
  • Effective Communicator
  • Data collection and analysis
Education
2018 Columbia University New York Master of Science: Information Management
Syracuse University Syracuse, NY Bachelor of Science: Accounting & Marketing
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Experienced Sap Crm Functional Consultant resume

Justin Kingh
Professional Summary

A talented individual offering dynamic skills and a passion for working on a variety of projects.Master of Finance candidate at Tulane University  and Project Management Professional candidate with  90 hours  of documented PMI training .  Actively looking for a new position with an innovative  company.Rapidly adapt to new technologies and possess expertise with MS word , Power point  , Excel  , Access and broad range of  software

( Python , R, SQL and C++)

Skills
  • Process Engineering
  • Oil&Gas
  • Process Improvement
  • Microsoft Office
  • Project Management
  • English , French and Russian Fluency
  • Data Analysis
  • Corporate Finance
  • Risk Management
  • Insurance Policy Processing
  • Detail oriented
  • Quality Management systems
Education
Master of Finance: 02/2020
Tulane University - Houston -Campus
Bachelor of Science: Chemical Engineering Odessa National Polytechnic University - Odessa , UA
Work History
Financial Services Consultant, 03/2019 to Current
PrimericaHouston, TX
  • Recruited, trained and mentored junior financial and support staff.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs. 
  • Worked with clients to assess and meet short- and long-term financial goal.
  • Contacted potential clients to pursue sales and gather funds.
Mathematics Tutor, 01/2019 to Current
TakeLessonsHouston, TX

Improved overall students' average grades by a full letter grade by tutoring on a consistent basis and tracking their development throughout the semester, updating their parents weekly on their growth. Coached over 10 college students in Pre-Algebra, Algebra I & II, Geometry, and Pre-Calculus. Analyzed students' weak areas and aided in developing strong study habits and strategies to improve understanding while nurturing a respect for future applicability of the discipline. Processed all records required to document student's attendance and academic progress.

Certifications
  • Oil&Gas Industry Operations and Markets/Coursera
  • Certified Six Sigma  Green  Belt (CSSGB) / International Six Sigma Institute.
  • Project Management Techniques for Development Professionals/Inter-American Development Bank
  • Project Management Life Cycle / Rochester Institute of Technology
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