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Professional Summary
Dedicated Chemical Engineering student with project management experience as a process engineer. Highly motivated to complete projects and action items on time, below budget, and with safety as highest priority. Emphasis on effective communication and ability to lead within all levels of organization and with customers.
Education
Bachelor of Science: Chemical Engineering, Current
University of Arkansas - Fayetteville, AR
  • Recipient of The North Texas Gas and Petroleum Association Scholarship.
  • Recipient of The KP Engineering Scholarship.
  • Team purchasing/budget coordinator for nation-wide WERC chemical engineering Design Competition.
  • Honors College member.
  • 3.56 GPA.
  • Degree expected May 2018.


Work History
Chemical Process Engineer Co-op, 05/2016 to 12/2016
Brewer ScienceRolla, MO
  • Led and designed engineering project to optimize characteristics of top-selling final product.
  • Communicated with all levels of the organization to develop most effect approach overcoming project obstacles.
  • Ensured project compliance to group standards.
  • Carried out regular facility walkthroughs to identify key maintenance and regulatory action items.
  • Led safety meetings.
  • Ensured critical drawings were kept up-to-date.
  • Filled out all necessary technical documentation.
  • Played key role in design and implementation of new manufacturing method.
  • Worked closely with storage and handling group.
  • Identified equipment improvement opportunities and carried out tests for changes.
  • Maintained communication with suppliers and customers about products and equipment. 
  • Prepared plans and layouts for equipment or system arrangements and space allocation.
New Car Sales, 07/2013 to 01/2014
Toyota of RichardsonRichardson, TX
  • Communicated with all levels of management to determine key customer opportunities.
  • Developed and executed new car presentations.
  • Maintained regular communication with potential and past customers.
  • Applied negotiation techniques to maximize profits and customer satisfaction.
  • Won sales competitions.
Coffee Master, 10/2012 to 06/2015
StarbucksPlano, TX

Skills
  • Strong communication skills.
  • Knowledge of HAZOP study process.
  • Knowledge of Enterprise Risk Management Framework.
  • Microsoft Suite (Visio, Excel, ect.) 
  • Lean mindset/Lean startup awareness.
  • Extensive experience communicating with customers. 
  • Health and Safety focused.
  • Experience purchasing/budgeting for engineering teams. 
This resume is created in 7 minutes.
Professional Profile
IT professional, with over 30 years experience in development, and infrastructure.  I am a certified PSM 1 Scrum Master with 3 years of practical application of this process as a team member and Scrum Master.  I have experience is applying Agile/Lean methods and SAFe, and I am a certified SAFe Practitioner
Qualifications
  • PSM 1 Scrum Master
  • Certified SAFe Practitioner
  • Transition Lead
  • Deployment Lead
  • Business Analyst
  • Systems Analyst
  • Trained Meeting Facilitator
  • Skilled Negotiator
  • Test Lead


Relevant Experience
Worked with the Network Infrastructure team to implement Agile/Scrum and SAFe practices.  Stood up the first SAFe Product Increment (PI) and Value Stream. Coached and managed 3 teams, 2 Features teams and 1 support team.  Incorporated Lean Management practices and Kanban for the support team.
Experience
02/2007 to 03/2011
Test Lead Northwestern Mutual Milwaukee, WI
- Manage overall testing process using SA&E methodology   
- Work with development and client to refine requirements definitions
- Manage offshore and onshore testers
- Responsible for final test strategy, test plans, and test scripts
- Manage test execution for all testing phases; functional, integration, and acceptance 
- Create status reports/Dashboard to manage project deliverables
- Develop and manage project estimates 
- Mentoring
- Create documentation for development and testing teams on various processes and applications
04/2011 to 11/2011
Business Consultant Northwestern Mutual Milwaukee, WI
- Work with client area to setup Acceptance Testing scenarios
- Collect necessary policies and work items for Testing area
- Work with client and IS to resolve defects found during testing
- Document defects and issues, and track to resolution
- Create Acceptance Test Plan
- Attend meetings to manage and gather client requirement's
- Coordinate testing effort between clients, development, and Testing Services
11/2011 to 03/2012
Business Analyst Northwestern Mutual Milwaukee, WI
- Work with the Simplify team to find opportunities/candidates that were candidates for elimination, to reduce IT inventory
- Meet with development and support teams to review ideas and determine if an application or technology could be eliminated
- Create or update entries in the Simplify Tracker and recommend them for funding by management
- Answer questions and resolve issue for the Simplify management on proposed apps/technologies
- Work on lists provided by the Inventory team to find candidates for elimination or update assets with current information
- Work on lists provided by Security for Apps with zero users, to determine if they are candidates for elimination
- Found and matured 32 requests for elimination funding, including 4 ideas that were part of the 'cost elimination' category.
08/2014 to 08/2014
Business Analyst Northwestern Mutual Milwaukee, WI
- Trained in Scrum at Centre - 5 day class 

 

03/2012 to 01/2015
Business Analyst Northwestern Mutual Milwaukee, WI
- Worked as the BA for Security Scrum team
- Incorporated Transition management tasks into the PBI process
- Developed process for deployment of completed PBIs
- Worked on  the Windows 8 Tablet project as the Transition Lead,
- Communications Lead, Training Lead, and Org Change Lead.  Project completed on time and transitioned support successfully 
- Worked with the client in the Field and HO to manage the use of the Win 8 tablets - Produce Home Office and Field user documentation
- Worked on the IE11 project as the Transition Lead, Communications Lead, Training Lead, and Org Change Lead.  Project completed on time and transitioned to support teams successfully. 
- Created documents with the updated Windows 8.1 and IE11 information in both Home Office and Field users
02/2015 to 03/2017
Scrum Master/SAFe Practitioner Northwestern Mutual Milwaukee, WI
- Scrum Master for three Network Services teams
- Coached and instructed teams on the use of Scrum/Agile/SAFe
- Worked with other teams to incorporate Scrum/Agile/SAFe
- Completed scrum certification - PSM1
- Completed certification for Safe Practitioner
- Stood up PI event for Network services
- Completed 3 PIs for Network Services
Education
2000
Bachelor of Science: Computer Science Concordia Online, California, USA Online classes to complete my degree.
Affiliations
Scrum.Org
 
SAFe
This resume is created in 7 minutes.
Summary

Organized individual Work in a fast paced team environment actively, attentively, and effectively

communicate, both verbally and in writing with a broad range of customers, Recognize and respect

cultural differences and provide culturally appropriate services .Deal with change and ambiguity Learn

and apply new knowledge. Adapt to new computer software and applications

Highlights
  • Creative and innovative
  • Excellent analytical skills
  • Strong drive to success
  • Goal-oriented and Results driven Organized
  • Outstanding organizational skills
  • Charismatic leadership
  • Active listener – Willing to learn and listen
  • Communication and networking skills
  • Team Lead abilities Adaptability tolerance
  • Microsoft Word
  • Microsoft Excel
  • Microsoft outlook
  • Microsoft PowerPoint
  • Microsoft Access
  • Quick Book
  • Installation,
  • SharePoint
  • QA Analysis 
  • Smart Sheet/or Rally
  • ActiveCollab
  • TargetProcess
Experience
02/2016 to 03/2017
Scrum Master Epic InfoTech Consulting Group St Paul, MN Responsibilities,include Coaching the team and organization on how to use Agile/Scrum practices and values to delight customers Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization Removing impediments and guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. Facilitating discussions, decision making, and conflict resolution Assisting with internal and external communication, improving transparency, and radiating information Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible, and leading by example Excellent communication and mentoring skills
07/2015 to Current
Property Manager CommonBond Communities Minneapolis, MN

Manage and direct the property management team. Maintain asset by scheduling staff work, apartment preparation, property maintenance, special projects, etc. Collect and process monthly rent payments promptly and as directed by the Corporate Office. Generate late rent letters and file unlawful detainers as appropriate. Establish and maintain positive resident relations, effective communications, manage resident concerns, problem-solving, etc Oversee property purchasing including order supplies, verify and approve invoices for timely payment, etc. Maintain working knowledge of site inventory. Oversee new lease and lease renewal processes. Participate and oversee all marketing. Show and lease apartments to prospective residents. Effectively use YARDI (property management) Monitor budget throughout the year ensuring compliance. 

05/2014 to 06/2015
Project Manager Assistant Neo Electrical Solutions, LLC Minneapolis, MN

Responsibilities assists in the development of project proposals, cost estimate and budgets, timelines and schedules; Follow-up on pre-installation activities, e.g., confirming delivery dates of equipment and software; Prepare reports for Project Manager on status of all services provided for specific technology projects; Coordinate and assist in the development of electronic and written materials for project management proposals, presentations, and status update; May act as liaison between districts and contractors involved in project implementation and assure that all contracted work is satisfactorily completed according to specifications; Assist  in the coordination of all personnel: vendors, contractors, etc., necessary to complete the project; Conducts customer satisfaction assessments electronically, by phone and/or in-person; Use computer applications such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments. 


05/2012 to 04/2013
Software Business Analyst Accenture Minneapolis, MN

Responsibilities include  Act as the liaison between the product owner and the Scrum team to define business requirements and collaborate in defining design options through a hybrid Agile methodology.Work closely with Product Owners, Developers, Quality Assurance and Application Support teams to implement software requirements and communicate system enhancements. Apply mortgage/software industry knowledge to help continue process improvement and team communication.Generate SQL queries and research databases in order to verify and troubleshoot issues •Manage deliverables for initiatives and adhere to Mortgage Cadence product development methodologies Extract detailed system requirements from user story scenarios and high-level business requirements.Conduct research and analysis into the nature, effect, and results of system problems.Consult frequently with our internal customers to ensure a complete understanding of their needs and concerns 

12/2011 to 03/2014
Assistant property Manager Aeon Management Minneapolis, MN Responsibilities include, but not limited Provide tours inside property to potential residents for the purpose of leasing units Keeps accurate records of both phone and walk-in traffic utilizing approved phone logs and marketing systems. Enter property traffic data in computer system daily. Discus the advantages of leasing at the property with potential residents; Conducts market surveys and outreach marketing. Prepares rental applications, and leases for qualified potential residents. Complete reports as instructed by Property Manager, Assist residents with questions maintenance request, payments of rent or other needs on a daily basis. Complies with all Federal and Local Fair Housing regulations and ordinances . Completes all other projects or requests as directed by Property Manager . Other duties as assigned
05/2008 to 10/2011
Branch Manager Enterprise Rental Car Minneapolis,St paul, MN

Use Company approved sales and service techniques when determining customer needs. Offer optional products to meet customer wants and needs. Prepare all rentals and return documents accurately and completely. Qualify each customer using our company rental requirement guidelines. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Review assist customers in a friendly, helpful and prompt manner

Education
2013
Associate of Science: Business Management Inver Hills Community College Iver Grove Heights, Minnesota
2015
Bachelor of Science: Management Information System Metro State University St Paul, Minneapolis
2008
High School Diploma: Hight School Linconl international High School Minneapolis, Minnesota
Certifications
Certified Scrum Master                 
Certified Scrum Developer 
Certified Scrum Fundamentals 
Certified Network Specialist 
Certified Six Sigma greenbelt
Certified Marketing Analyst 
This resume is created in 7 minutes.
Skills profile

I am a highly motivated person with an increased attention to detail, I do possess excellent scientific background in drug regulatory affairs. I am extremely analytical, meticulous and reliable; motivated with a results orientated strive, fast learner with problems resolving skills, team player with good interpersonal skills, ability to manage priorities and work under pressure with tight deadlines / frequent changes in priorities, excellent communicator with good negotiation skills, and I am also able to adapt in a multi-diversity milieu which is under constant evolution and innovation.

Core Qualifications
  • Good knowledge of Canadian and International Drug Regulations (FDA, EMA)
  • Experience in the preparation, the review and the submission of different types of regulatory files with Health Canada
  • Knowledge of eCTD format
  • Excellent knowledge of GMP, GCP, GLP and ICH guidelines
  • Good knowledge of Medical Devices Regulations
  • Excellent knowledge of Drug Development, Pharmacovigilance and Risk Management
  • Computer literacy: Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
  • Fluent in English and French
  • Organized with good administrative skills
Professional Experience
International Compliance Coordinator May 2017 to Current
Pharmascience Inc. Montréal, Quebec, Canada
  • Annual Renewal of Pharmascience Inc. (PMS) Drug Establishment Licenses (DEL); Non-prescription and Natural Health Products (NNHP)Site Licence and Medical Devices Site Licence.
  • Addition, Maintenance (Renewal of Foreign Buildings) and Removal of Foreign Buildings (CMO and API Release Testing Sites) from the PMS Drug Establishment License; Non-prescription and Natural Health Products (NNHP)Site Licence and Medical Devices Site Licence.
  • Addition, Maintenance and Removal of API Suppliers Foreign Buildings from the Pharmascience Inc. Drug Establishment Licenses API Annexe Table A.
  • Write-proof of Quality Assurance Agreements (QAA) between Pharmascience Inc. with their Partners; CMOs, API's Suppliers etc.
Drug Regulatory Affairs Associate-CMC-CPID Project Sep 2015 to Current
Pharmascience Inc. Montreal, Quebec, Canada
  •  Coordinate activities associated to the Product Live Cycle such as; Evaluate / Analyze Post Approval Change Controls and provide Regulatory evaluation based on Regulations, Guidelines and Policies; Prepare and submit Level III and IV Change Control Notification.
  • Prepare and keep up-to-date CMC Regulatory Documents (CPID, QOS etc) for various Product (OTC and Rx Drugs) in target Countries (Canada, USA and Europe) including Change Controls History from approved to current CPID.
  • Ensures Post-Market Regulatory Compliance: Evaluate / Analyze all proposed Post-Approval product changes through Change Controls, and provide regulatory expertise and / or classification based on current Regulations, Guidelines and Policies; also send applicable Notifications to Regulatory Authorities within the mandatory delay after implementation date of the Change Control.
  • Update, Maintenance and Management of the CPID database of the company. Provide Regulatory Expertise to other departments for requests generated by the AskReg service.
Recovery Collections Representative Jan 2015 to Sep 2015
Capital One Bank Montreal, QC
  • Updates Card members account information and complete appropriate documentation according the Anti Money Laundering (AML) laws and regulations.
  • Conducts extensive customer negotiations via inbound and outbound calls in both a "dialer" and manual environment for Recoveries accounts with the aim of providing them with suitable payment plans for their debts according to the North America Banking policies and regulations.
  • Servicing accounts by investigating problems and providing resolutions to create a positive customer experience while maintaining superior Quality Assurance and Customer Satisfaction results.
Drug Regulatory Affairs Associate Oct 2010 to Nov 2011
ARCHEMIN Brussels, Belgium
  • Supervision and contribution in the preparation of different regulatory submissions (Marketing Authorization Applications (MAA) via centralized procedure for eligible products, mutual recognition procedure or national authorization; Eudra GMP certificates; Eudra CTA; CTA amendment; CTA notification; Notice of change) to both national (FAMHP-Belgium) and international (EMA).
  • Electronic-submissions and dossier compilation in the Non e-CTD electronic Submission” (NeeS) formats or in the Electronic Common Technical Document (e-CTD) format developed by the International Conference on Harmonization (ICH) Multidisciplinary Group 2 Expert Working Group (ICH M2 EWG) using the Extedo eCTDmanager software.
  • Supervision and contribution in the revision of different Drug Monographes, Periodic Safety Update Reports and the preparation of documents necessary for the pre-Marketing Authorization Applications (Pre-MAA) meetings.
  • Providing well tailored Regulatory Affairs Strategic advice to Pharmaceutical industries and Hands-on experience to anticipate potential regulatory problems and seek out appropriate solutions during the developmental and regulatory submission process.
Pharmaceutical Research Associate Sep 2007 to Oct 2010
Institute of Molecular Biology and Biotechnology Brussels, Belgium
  • Participate in writing, preparation, compilation, review and submission of Pharmaceutical Research papers, Pharmaceutical Brochures and documentations use in workshops and seminars organized by the Company.
  • Attended departmental meetings to adopt and prepare new SOPs as per the GLP, GMP and regulatory guidelines; to ensure and improve the quality, safety and purity of the Biologic product produce.
  • Attended the yearly GMP and GLP courses, seminars and examinations conducted by the QA department as per the new GMP and GLP practices followed by the Company.
  • Trained the junior staff of the department on the Eudra GMP guidelines and regulations that applies to Biologics, as well as the pharmacists students who came for their internship at the Company.
Master Degree in Biomedical and Pharmaceutical Science Internship Sep 2006 to Sep 2007
Flanders Interuniversity Institute of Biotechnology (VIB) Brussels, Belgium
  • Writing up of Pharmaceutical and technical investigation reports; collection and appropriate documentation of data for monthly presentations at the departmental meetings, seminars and thesis board meetings.
  • Rotations in the different departments; Regulatory affairs, Pharmacovigilance, Clinical research, Medical information and technical writing.
Academic Background
ADVANCE POSTGRADUATE DIPLOMA IN DRUG DEVELOPMENT AND REGULATION OPTION: DRUG REGULATORY AFFAIRS 2014 University of Montreal Montreal, QC, Canada

Diplôme d'Études Supérieures Spécialisées (D.É.S.S.) en Développement du Médicament.

Master of Science, Biomedical and Pharmaceutical Sciences 2007 University of Brussels (VUB) Brussels, Bruxelles, Belgium
Bachelor of Science, Life Sciences 2004 University of Dschang Dschang, Western Province, Cameroon
PROFESSIONAL AFFILIATIONS
  • Member of Regulatory Affairs Professionals Society (RAPS): www.RAPS.org.
  • Membre d'AE3DM- Association des Étudiants et Diplômés du D.É.S.S. en Développement du Médicament, Université de Montréal: .
References
  • References upon request.