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Accomplished and energetic Facilities Manager with over 9 years of experience in planning, leading and improving facilities. Strategic in developing policies, managing different department. Enthusiastic and motivated leader with strong organizational and prioritization abilities. Handles tasks with accuracy and efficiency. Focused on motivating staff and working with diverse personality types. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
National Associations of Power Engineers - Falls Church, Va
Mainstream Engineering - Rockledge, FL
APPA - Alexandria, VA
IFMA - Houston, TX
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My Major Responsibilities:
Key Project: Gather
Gather is a powerful tool invented for communication and collaboration, it is being used internally inside Apple to facilitate team communication, coordination and collaboration. Therefore it greatly improves the productivity of various functional teams inside Apple.
eHealth is a national marketplace that lists sales quotes for various health insurance and allows consumers to apply for coverage online.
My Major Responsibilities:
Key Project: Pediatric Dental plan
Pediatric Dental is one of the 10 essential health benefits. If a qualified health plan does not include Pediatric Dental, the consumer can purchase a stand-alone (Pediatric) Dental plan and apply his subsidy to the Pediatric portion of the Dental qualified health plan, after the subsidy has been applied to the Medical QHP.
Selected Accomplishments:
a leading global security company providing innovative systems, products and solution.
Served as senior Java developer for Shipping Services and Contract Administration of the Program Registration system at the USPS projects. The Program Registration system is a web based portal that provides the capability for customers to register for services, includes shipping service programs and custom contracts. My major responsibilities included designing and developing One-click enrollment for Shipping Services applications and feature enhancement on Contract Administration application. As the key member in the team, I guided the new team members for setting up their development environment for the projects. I worked directly with the product managers and product owners to explore product requirement and drive the projects from the requirement to technical design, implementation and successful delivery.
Key Project:
One-click Enrollment project helps Shipping Services application users reduce the steps in program enrollment, save the time and reduce the overhead works such as questionnaire and survey. It includes, Program List, My Profile Survey, Business location change (allows user to switch their master CRID to a different business location, programs for which you are enrolled in or eligible to enroll in will be displayed upon selecting a location), List live current enrolled program, Additional Contact information capture. Certification Questionnaire, Manage shipping location.
The TruCare application is a member-centric care management solution that provides case, disease, and utilization management for health plans. It is the core product of the company. As key member of the development team of the product, I quickly became SME (Subject Matter Expert) and Gatekeeper in four major areas of the product, and responsible for making final technical decisions in those areas.
My Key Achievements:
Key Projects:
TruRemote
InterQual Clinical Review, Transition Plan and Quality Measure
Home Community Services
eScription's computer aided medical transcription solution are suite of distributed multi-tier applications deployed in large hospitals and healthcare organizations to improve productivity and reduce cost of medical transcription.
My Key Achievements:
Key Projects and Duties:
Clinician's Patient Picklist and Electronic Signature Enhancements
Servlet Controller Tool
Dev-Track
GPA: 3.8/4.0
U.S. permanent resident
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Skilled administrative professional with 10+ years experience in customer service, medical office, banking and finance.
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Place orders for medical surgical supplies and other products either by phone, fax or electronically. Answer phones and follow up on orders and other issues as required. Filing and other related clerical duties. Other position held: Emergency Department Patient Registrar.
Unloaded freight and merchandised into various departments. Replenished merchandise.
Responsible for the review of all loan documents to ensure they adhered to credit union policy and procedures as well as regulatory requirements. Responsible for all collateral filings on behalf of the credit union as well as the release of collateral once the member's loan was satisfied. Responsible for maintaining departmental procedures to ensure they adhered to credit union policies and regulatory requirements. Other positions held included: Member Service Representative, Collector and Call Center Financial Service Representative (Loan Officer, Underwriter and Loan Processor.)
Responsible for handling a large volume of incoming phone calls from customers and branches, assisting them with account inquiries, account maintenance and questions about products and services.