Software Quality Assurance Engineer resume examples

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Skillful Software Quality Assurance Engineer resume

Jean Robertson
Professional Summary
  • Experience with Perl, Expect, SilkTest, Selenium, Clover Code Coverage tool for Java, and Software Testing Automation Framework (STAF), Amazon Web Services (AWS)
  • Operating Systems: Windows 7, Red Hat Linux, SUSE Linux Enterprise Server, VMware Server, VMware Workstation, NetApp ONTAP (CMODE)
  • Debug Tools: Itech Fibre Channel Analyzer, Finisar Fibre Channel analyzer, Ethereal.
  • Process implementation
  • Strong verbal communication
  • Team leadership
  • Self-motivated
  • Project management
  • Conflict resolution
  • Client assessment and analysis
Work History
Software Quality Assurance Engineer, 01/2011 to Current
NetApp, Inc Waltham, MA
  • Responsible for the qualification of the Cloud ONTAP and Data ONTAP Edge software defined storage solutions.
  • Verify the Cloud ONTAP High Availability (HA) configuration and functionality within the Amazon Web Services (AWS) Elastic Cloud Compute (EC2) environment.
  • This includes the following:.
  • Functional verification of feature areas.
  • HA takeover/giveback workflows.
  • Floating Lif failover and migration.
  • Resiliency testing through protocol testing.
  • Scalability, supportability, and recovery functional testing.
  • Usability and performance characterization.
  • Upgrade/revert/downgrade scenario coverage.
  • OnCommand Cloud Manager integration testing.
  • Recovery procedures and support tooling.
  • Drive strategic planning meetings with cross-functional teams and communicate test plans to management.
  • Plan, design and execute tests for hybrid Cloud product features and end-to-end solutions.
  • Review development functional specifications, cross-functional QA test plans and automation strategies.
  • Develop Perl scripts to verify the Cloud ONTAP SnapMirror technology and customer use cases.
  • Work with automation engineers to drive a common automation stratgey and design test case automation to meet project needs.
  • Lead and mentor QA team members and provide guidence to QA engineers from other teams.
Quality Assurance Engineer, 01/2010 to 01/2011
IntrinsiQ, LLC Burlington, MA
  • Responsible for testing all aspects of the IntelliDose clinical software application.
  • Work with QA and the engineering teams to develop and implement the best practices to ensure high quality products with a smooth release cycle.
  • Document testing strategies and test cases utilizing SharePoint and Microsoft Test Manager 2010.
  • Developed project metrics and reporting process to track QA progress.
  • Responsible for reporting progress to senior management.
  • Defined time estimates for creating and executing test plans.
  • Extended the automation framework to include additional Regression test cases.
  • Evaluated code coverage tools to measure which statements are executed during a test run.
QA Manager, 01/2009 to 01/2010
Verdasys, Inc Waltham, MA
  • Manage the SQA team responsible for validating the Verdasys Digital Guardian (DG) Framework.
  • Ensured delivery against QA department goals and objectives.
  • Work with our outsource group and development teams to analyze and plan for the completion of the DG customer releases.
  • Set milestones, estimates for assigned tasks and deadlines based on project requirements.
  • Develop new testing approaches to accommodate tight schedules and resource constraints.
  • Review & sign off test strategies, plans and schedules.
  • Work with the team to ensure test case design and execution methodologies are technically sound.
  • Write and execute test cases for the DG Multi-function Agents and Central Management Server that run on multiple environments, including VMWare Windows and Linux platforms.
  • Hold triage meetings to review defects and assign them to the appropriate resource.
  • Convey QA status in weekly product team meeting.
  • Ensure Exit Criteria is achieved prior to System Test sign off.
  • Work with Product Support to coordinate what customer use cases should be run for a given product release.
Principal Software Engineer/Engineering Lead, 01/2006 to 01/2009
Egenera, Inc Marlboro, MA
  • Manage the Regression automation team for the outsourced new product development and SQA.
  • Responsible for implementation and design of new tools and automation, new features in the automation infrastructure and processes.
  • Test cases were written using Perl and Selenium scripting languages and then integrated into the STAF automation framework.
  • Work with the engineering teams to implement standard test case templates and coding practices.
  • Provide training, support and maintenance of automation tools.
  • Hold weekly meetings to review automation proposals and requests from engineering.
  • Provide technical oversight and coordination of engineering work through project meetings.
  • Prepare and update Engineering Project Plans.
  • Participate, Review and Approve testing strategies.
Principal Software Engineer, 01/2005 to 01/2006
Sun Microsystems, Inc Burlington, Massachusetts
  • Responsible for leading the test effort for the Blade 8000 Modular System.
  • Develop, maintain and execute test plans for the Fibre Channel (QEM2462) PCIe ExpressModule, Core BIOS, and Remote KVMS embedded software features.
  • Work closely with the Engineering teams to assist in analyzing issues found during testing.
  • Assist in testing prerelease code changes and bug fixes prior to releasing a new build to the project team.
  • Review test cases with Engineering and make the appropriate changes based on the feedback that was provided.
Associate: Business Science, HESSER COLLEGE - New Hampshire
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Job-winning Software Quality Assurance Engineer resume

Carole Sadate-Onguene

Result-oriented Sr. Software Quality Assurance Engineer and Sr. Verification and Validation Engineer with more than 15 years' experience committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Experienced in leading a group of test engineers and dedicated to Quality

  • Over 15 years' experience in Software Quality Assurance
  • Over 9 years' experience in Medical Device industry
  • Experience in Airlines, Banking and Retails industries
  • Experienced in Analysis and design of Manual test for Medical devices, Handheld devices, Client/server, Windows and Web applications
  • Experience with databases queries using SQL
  • Experience with ALM ( HP Quality Center) 
  • Experience with Atlassian Tools(JIRA and Confluence)
  • Experience with Microsoft Suite 
  • Subject Matter Expert on Validation and support for FDA 21CFR Part 11 Compliance
  • Experience working in dynamic and fast paced Environment
  • Experience with various Medical Devices Standards (ISO 13485, ISO 14971)
  • Solid Analytical and Problems solving Skills

  • Agile / Scrum
  • Experience in Requirements gathering
  • Experience in training resources
  • Experience in leading a QA Team
  • Ability to multi-task and methodically lead a project 
  • Excellent problem-solving abilities
  • Experience with FDA rules and regulations
  • Ability to work independently or in team
  • Ability to work on several project simultaneously
  • Exceptional ability to pay attention to details
  • Excellent knowledge of Good Manufacturing Practices
  • Excellent knowledge of Quality System Regulations
  • Excellent Knowledge of Software Development Life Cycle (SDLC)
  • Experience working with teams offshore
Sr. Software Quality Assurance Engineer 02/2018
Abbott Laboratories Irving, TX
  • Instruct, guide and facilitate the development team in developing software in an FDA regulated environment
  • Provide SQA support to software teams through the Software Life Cycle process
  • Guide Teams of professionals and Technicians to define and timely achieve overall project goals
  • Provide guidance to maintain compliance throughout moderate and complex projects 
  • Provide Guidance on internal processes and procedure to various software teams
  • Provide guidance to various team on the development of new validation packages and the modification of existing validation packages
  • Review and approve or disapprove  projects deliverables and ensure evidence of conformity
  • Help Software teams to write compliant project deliverables
  • Have positive interactions with other professionals from cross functional teams
  • Participate in projects Risk Analysis Process 
  • Guide teams through decision making process using Risk Management principles
  • Approved the implementation of a software release into the production environment
Sr. Validation Engineer (Team Lead) 01/2014 to 01/2016
E4D Technologies (Medical Devices) Richardson, TX
  • Scheduled and participated in applications and equipment re-qualifications and qualifications according to company SOP
  • Developed and executed test cases to test the company online ordering system
  • Queried the database to retrieve and modify orders
  • Prepared documentation within a validation package per policy and procedure to support validation of an application/software system
  • Updated the validation documents and procedures to remain within FDA standards
  • Participated as an active member in new products development team
  • Generated and executed validation Plans, Protocols and Reports
  • Helped with the IQ/OQ Validation of Jira 
  • Conducted validation deviations and participated in deviation investigations to identify root causes
  • Participated in Risk Management Meetings
  • Trained new members of the team
  • Assisted the engineering department in identifying and organizing requirements
  • Lead Team on various projects
  • Performed IQ/OQ validation of confluence (Open Source application)
  • Validating applications developed with OpenGL
  • Used Jira for Defects management and User stories management
  • Worked with Customers Service department to analyse and resolve issues encounter on the fields
  • Educated customers on the use of company's software
  • Visited dental offices to see how they used our software and gave feedback to the development team on customer complaints
Sr. Verification Engineer (Team Lead) 01/2012 to 01/2016
E4D Technologies Richardson, TX
  • Developed test plans and executed test plans 
  • Developed and executed verification protocols
  • Prepared report with recommendations or alternatives that addressed existing issues 
  • Created templates for verification plans, protocol and reports using FDA guidelines
  • Analyzed business and software design requirements to determine appropriate verification activities
  • Developed and executed test cases to test the company ordering system
  • Used Online system to import and export patients files
  • Developed and executed test cases to test the online download, install and upgrade processes of the company's applications
  • Collaborated with project managers, software designers, marketing staff and other verification engineers to define and develop testing scenarios to assure adequate test coverage and defined quality standards
  • Ensured test environment, data and tools were properly prepared, initialized and controlled to support testing activities
  • Determined the appropriate test regression suite.
  • Documented defects with detailed  description emphasizing the point of failure, steps to reproduce the error and provided screenshots where necessary

Verification Engineer 11/2011
St Jude Medical Plano, TX
  • Modified existing test cases to satisfy new product requirements
  • Developed test Protocols and Review Peers Protocols
  • Created test suites for Build Acceptance Testing
  • Developed Test Reports and reviewed Peers Reports
  • Performed GUI, Functional and Regression testing
  • Performed Integration and System Testing
  • Performed Memory Management and Battery Level testing
  • Developed technical reference document for new verification Engineer
  • Trained new hires 

Quality Assurances Tester in the Educational Product Services 10/2006 to 12/2008
Texas Instruments Dallas, TX
  • Modified existing test cases to satisfy new product Requirements
  • Developed test Protocols and Review Peers Protocols
  • Created test suites for Build Acceptance Testing
  • Developed Test Reports and reviewed Peers Reports
  • Performed GUI, Functional and Regression testing
  • Performed Integration and System Testing
  • Performed Wireless communication Testing
  • Troubleshoot to find root cause and give suggestions to the development team
  • Trained new hires 

QA Tester 06/2004 to 09/2006
Key Engineering Atlanta, GA

Key Engineering was a consulting firm and I worked for various clients in Airlines, Banking and Retail industries

  • Developed and executes test plans and protocols (Test Cases) for applications
  • Involved in project coordination ans implemented test methodologies
  • Executed SQL queries for database validations
  • Generated Test Report
  • Generated Defects Reports with detailed steps on reproducing issues
  • Participated in User Acceptance Testing

Student Engineer in the Products Qualification Department 08/2001 to 05/2002
ADTRAN, Inc Huntsville, AL
  • Executed Test Plans
  • Executed Test Protocols
  • Performed Voice and Data testing using different protocols and networks
  • Analyzed test results and performed troubleshooting

Master of Science: Electrical Engineering 2005 University of Alabama in Hunstville - Huntsville, AL
Bachelor of Science: Electrical Engineering 2002 Alabama A&M University - Huntsville, AL
Bachelor of Science: Physics 2001 Alabama A&M University - Huntsville, AL
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