Created and tested the company's first IOS native mobile app.

• Assisted with creating and testing the company's first IOS native app.
• Organized with a 10-person team of developers, system engineers, project managers, UX designers, and testers to identify application features and defects.
• Designed test plans and define cases for functional, integration system, and user acceptance testing.
• Analyzed business and system requirements and specifications to create and execute detailed test plans, and verify bug fixes.
• Worked in an Agile and Scrum Environment.

Recorded, mixed, and produced radio shows and commercials for the company's difffrent stations.

• ​Ensured all commercials run and play on the radio at designated times.
• Initiated weekly Emergency Service Announcements.
• Ran the board for radio shows.
  
• Archived music for station.

• Performed user interface testing for Microsoft video games.
• Accurately wrote bug reports using a PC-based tool.
• Reported results to Team Lead.

• Analyzed and uploaded songs from each Sunday service to the web to create references for production teams.
• Conducted, set up and manage audio-video equipment for services and events.
• Operated and mix each service to produce a production for the public to enjoy.
• Record each service for later production use.

• Set up A/V equipment for panel rooms, game rooms, and theaters at the Seattle Convention Center.
• Helped mix and monitor events and panels using multi-channel audio mixing boards.
  

Served and assisted customers throughout the store.

• Tracked merchandise and communicated to team members what products were available for customers.
• Answered questions from customers while guiding them to products.
• Operated computerize cash register system interfacing with technology.

• Implement formal system testing activities for a particular project or subset of a larger project. 
• Perform analysis of documented user requirements and assists in the design of test plans in support of user requirements for moderately complex to complex software or IT systems.
• Responsible for ensuring that the test design and documentation support all applicable clients, agency or industry standards time lines and budgets.   

• Perform facility and equipment transfers and deployments including recording the request, moving the equipment, assembling the equipment, configuring the equipment, and testing the equipment.
• Perform physical inventory on equipment to include physically locating and inspecting all devices to be inventoried and recording that information.
• Created remedy tickets describing the user's complaint/problem with the system and chronologically detailed all steps/measures taken to resolve the issue.
• Compiled metrics for resource management, provided useful feedback to the user community and maintained a historical database on system problems, identifying procedures needing correction.

• Provided help desk support to end users and worked with end users providing guidance, consultations, and resolution of help desk problems. 
• Validated user requirements for resource management and resolved networking, connectivity, server access, and system installation issues as necessary.
• Provided system configuration and system design engineering for software applications and desktop computer systems and operational testing of newly-developed databases against real world systems.

• Operated and monitored voice and electronic communication systems.
• Monitored installation upgrades and communication facility modifications.    
• Duties include managing critical communication links between air, naval, and ground forces.
• Formulating and implementing emergency plans for natural and wartime disasters.
• Coordinating emergency response teams and agencies.
• Evaluating command center information and need for high-level military and government reporting.
• Managing the operation of surveillance and detection systems.
• Providing technical information and advice on capabilities and operational readiness.