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Summary
Provided full service of food and beverage to guests in dining and or grill room. Provided hot and cold food in a timely and efficient manner. Demonstrated teamwork with service staff. Welcomed and thanked guests for visiting. Conformed with and abided by all regulations, policies, safety rules and guidelines.
Skills
  • Strong interpersonal, multi-tasking and listening skills with the ability to work well in a group environment.
  • knowledge of menus, food items and ingredients in order to provide quality service.
  • Payed particular attention to “specials”.
  • Ability to read, write, and speak English.Strong communication skills.
  • Exceptional communication and customer service skills.
  •  Ability to learn industry software as needed. 
Education
Broward College Bachelor of Science Coconut Creek, FL
Languages

Bilingual

Experience
Moonlight Diner March 2011 to July 2016 Server
Fort Lauderdale, FL
  • Provided immediate attention to all guests upon seating
  • Distributed menus, answers questions and suggests menu item
  • Took guests' food and drink orders; noted special requests or needs.
  • Placed orders with kitchen in timely fashion; informed cooks about any special cooking instructions.
  • Assembled food on tray; procured items from each station as necessary. Served meal; placed dishes by courses in front of each person.
  • Left work area organized, cleaned, and stocked ready for the next shift.
Brookdale Willow Wood March 2009 to March 2011 Dining Room Server
Fort Lauderdale, FL
  • Sets up side station and performed assigned side work per shift.
  • Ensured all food and drinks were prepared and served accurately. Checked back to ensure guest satisfaction; replenished water and butter as necessary.
  • Removed soiled dishes as necessary.
  • Suggested and served dessert, coffee, and after dinner drinks.
  • Verified accuracy of order, prices, taxes, tips and other charges on all checks.
  • Ensured all glassware, silverware, china and linen were cleaned, polished and organized.
  • Always maintains a positive attitude toward fellow employees and management.     
Fifth avenue grill May 2008 to February 2009 Hostess
Lighthouse Point, FL
  •  Greeted incoming and departing guests warmly Used visual cues to seat guests in either the bar or dining area depending on their preference.
  • Informed guest of current promotions and who will be serving them to ensure a smooth hand off to the service staff.
  • Promptly answered incoming calls to the restaurant and provided appropriate service.
  • Managed the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests if appropriate. 
  • Tended to special guest needs and requests.  
  • Observed guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensures the drink is refilled prior to getting back to the door).      
This resume is created in 7 minutes.
Summary
Organized, detail-oriented worker with strong time management skills able to work independently and learn new tasks quickly and effectively. 
Skills
  • Strong communication skills
  • Highly responsible and reliable
  • Outgoing personality
  • Team-oriented 
  • Able to work in a fast paced environment 
  • Banquet operations and off-site catering knowledge
  • Ability to handle & resolve problems 
  • Back of house operations understanding
Experience
Art Smith's 1500 South Naples, FL Server 03/2016 to 04/2018
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
  • Maintained safe food handling and other standards at all times.
Avenue 5 Naples, FL Server 06/2014 to 01/2016
  • Prepared food tableside
  • Skillfully anticipated and addressed guests' service needs.
  • Consistently adhered to quality expectations and standards. 
Pate's Steakhouse Naples, FL Server 07/2013 to 05/2014
  • Accurately informed guests of daily specials.
  • Offered wine and food- pairing recommendations.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Effectivlely operated POS system.
Bond Restaurant and Lounge Naples , FL Busser 02/2012 to 05/2013
  • Cleared tables quickly and efficiently to uphold high rate of turnover and minimize wait times.
  • Assisted servers and dining room hosts and quickly responded to guests' needs. 
  • Completed opening and closing checklists according to set standards.
  • Ensured cleanliness of assigned areas and maximized customer satisfaction while assisting team members with daily tasks.

George's Place Port Huron, MI Food Runner 06/2010 to 12/2012
  • Delivered entrees to tables and made sure each guest received the correct menu items.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Education and Training
High School Diploma 2013 Gulf Coast High School, Naples, FL, United States
This resume is created in 7 minutes.
Professional Profile

Hardworking Server with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

Qualifications
  • Wine knowledge
  • Strong verbal communication
  • Quick learner
  • Culinary experience
  • Customer service
  • Ability to move fast
  • Organizational Skills
  • Bilingual
  • Reservations Management
  • POS Experience
  • Ability to multi task
  • Strong work ethic
Relevant Experience

Worked in the restaurant business for over twenty years,working my way up from dishwasher to waiter.

Experience
Server
July 2019 to Current
Odeum restaurant Morgan Hill, Ca
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
  • Operated POS terminals to input orders, split bills and calculate totals
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances
Restaurant General Manager
May 2013 to June 2019
Bay Cafe & Cantina Monterey, CA

Established restaurant business plan by developing menu.

Prepared and led food service training programs to teach staff.

Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
Emphasized a customer-focused approach by staff, delivering a local neighborhood restaurant environment that encouraged customer loyalty.
Scheduled and directed staff in daily work assignments to maximize productivity.

Server
March 2012 to December 2012
Sierra Mar Big Sur, CA

Breakfast and lunch waiter.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.

Server
August 2011 to June 2013
Ventana inn Big Sur, California

Recorded orders and partnered with team members to efficiently serve food and beverages. Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.

Server
June 2005 to May 2011
The Village Corner Carmel, California

Breakfast and Lunch Server, prepared opening side work, assisted host in welcoming and seating guests, assisting guest with special requests, cash handling, customer service, taking to go orders, reservations, team work, re-stocking stations.

Server/ Supervisor
June 2000 to May 2005
The hog's Breath Inn Carmel, California

Lunch Supervisor/ Host, opening restaurant; Conducted and supervised a team of five staff members, welcoming and seating guests done in way to maximize seating; Reservations,responsible for Handling cash and retail sales.

Dinner Server,side work,customer service,closing side work.

Education
bachelor degree : Business administration, 1991 Instituto tecnologico de leon Mexico

Technical carer related to industrial production.

This resume is created in 7 minutes.
Summary

Customer-service minded individual seeking a position where my multitasking skills, friendly disposition and guest-first attitude can be useful to be part of a successful team.

Experience
Sales Coordinator 12/2019 to 03/2020 Pacifica Suites Santa Barbara, CA
Assisted Director of Sales with daily administrative tasks
Coordinated events and groups visiting the hotel
Maintained daily correspondence with possible sales leads
Managed hotel grounds and routinely surveyed rooms and venues to ensure quality of product
Food Expeditor 07/2019 to 10/2019 Convivo Restaurant and Bar Santa Barbara, CA
Re-stocked, organized and arranged service and food stations.    
Coordinated service for food runners and other kitchen staff.
Server 06/2016 to 11/2018 SPiN San Francisco San Francisco, CA
Maintained knowledge of current menu items, ingredients and preparation methods
Catered to annual conventions and buyouts and became point of contact to hosts of events
Handled a large capacity and fast paced section with focus and optimism
Server/Bartender 05/2014 to 06/2016 Farallon San Francisco, CA
Fine tuned wine knowledge and craft cocktail building abilities
Ensured tables were set appropriately for upcoming courses 
Learned the importance of presentation and expectations
Experienced fine dining etiquette at its best 
Server 03/2013 to 05/2014 Montecito Wine Bistro Montecito, CA
Served large parties and catering events in Montecito, a wealthy community in Santa Barbara, CA
Learned appropriate pairing techniques for food and wine
Managed to keep poised demeanor during times of stress and demand
Acquired knowledge of proper serving etiquette and verbiage
Server/Host/Food Expediter 11/2006 to 05/2014 Codys Cafe and Bar Santa Barbara, Ca
Learned relevant organizational skills and a sense of urgency
Greeted and led families and large groups to their tables with pleasant and warm attitude 
Served breakfast, lunch and dinner in a fast paced environment
Education
High School Diploma 2008 San Marcos High School Santa Barbara, CA, United States