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Hardworking Server with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.
Worked in the restaurant business for over twenty years,working my way up from dishwasher to waiter.
Established restaurant business plan by developing menu.
Prepared and led food service training programs to teach staff.
Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
Emphasized a customer-focused approach by staff, delivering a local neighborhood restaurant environment that encouraged customer loyalty.
Scheduled and directed staff in daily work assignments to maximize productivity.
Breakfast and lunch waiter.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Recorded orders and partnered with team members to efficiently serve food and beverages. Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Breakfast and Lunch Server, prepared opening side work, assisted host in welcoming and seating guests, assisting guest with special requests, cash handling, customer service, taking to go orders, reservations, team work, re-stocking stations.
Lunch Supervisor/ Host, opening restaurant; Conducted and supervised a team of five staff members, welcoming and seating guests done in way to maximize seating; Reservations,responsible for Handling cash and retail sales.
Dinner Server,side work,customer service,closing side work.
Technical carer related to industrial production.
Customer-service minded individual seeking a position where my multitasking skills, friendly disposition and guest-first attitude can be useful to be part of a successful team.