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Technical Skills
 Operating Systems
  • Red Hat Enterprise, Fedora, Mac OS X, Microsoft Window
  • Java, JavaScript, HTML, CSS, Python, PHP, Ruby, SQL, Linux shell
 Software Tools
  • Cordova, IBM, MobileFirst, Node.js, NVM, NPM, Rest API, Tivoli Provisioning, Manager, SVN Git, Eclipse, Puppet, Microsoft Office 
Development Methodologies​
  • Agile Scrum
Areas of Expertise
  • Software Development and Installation
  • Software Testing and Troubleshooting
  • Technical Support
  • System Administration
  • Agile Project Management
Software Engineer, 06/2015 to 05/2017 CTG Poughkeepsie, NY
  • Developed and tested software as part of the IBM Remote Lab Platform (IRLP) team that provides IBM Training  classes and support to instructors and students
  • Developed, implemented, and managed solutions and services for a comprehensive set of lab environments based on the latest technologies for IBM z Systems and Power Systems and Storage
  • Took the position as lead programmer within the IRLP to implement new features when needed
  • Improved efficiencies in the Tivoli Provisioning Manager's (TPM) web dashboard tool to minimize errors and to increase their tasks
  • Maintained TPM auto-workflow and SQL queries for all IBM IRLP's platform to confirm that all workflows perform properly without impacts on active classes
  • Assisted IRLP team to efficiently identify problems avoiding time-consuming debugging tasks
  • Helped IRLP team provide a timely transfer of all IBM's France code to local team resulting in cost savings
  • Developed mobile applications to allow instructors to increase productivity and view classes and/or submit tickets
  • In coordination with the IRLP project leader, gathered and prepared the mobile application and legal requirements for submission to the Apple and Android Stores
Consultant IT Specialist / Software Developer, 04/2014 to 05/2015 Self-employed Mattituck, NY
  • Provided Information technology assistance to local computer users
  • Assisted private and not for profit organizations to incorporate databases in their websites
  • Provided best practices, standards and guidelines to businesses to evaluate the strength and weakness of their IT staff / department
  • Worked with local businesses to maintain their computers, printers, P.O.S. and bar scanning systems
Software Developer / Linux System Administrator (Technology Engineer), 09/2008 to 03/2014 Brookhaven National Laboratory Upton, NY
  • Deployed multiple scripts (Python and Ruby) to probe various I/O errors between off-site and on-site servers at BNL and to alert team to respond to specific errors
  • Created automation software using Puppet Enterprise modules for the Mac OS X desktop computers to ensure that the computers' configuration complied with Department of Energy's policies
  • Generated annual inventory reports using scripting languages in Ruby, Python and database SQL in SQLite and PostgreSQL for all backup tape files (between 10-22 million files) to ensure accurate tape recording
  • Assisted development of a Centralized Fabric Management process to automatically install and configure servers
  • Designed web pages (Ruby on Rails, PostgreSQL and SQLite) that generated plots and tables to detect problems much quicker than manually looking for errors(s) in many I/O records in database ( approximately 1.6K records per server location in 3 different areas via map on web pages
  • Used virtual machines to develop various software that performed experiments and tests
Linux System Administrator, 06/2006 to 08/2008 CTG / IBM Poughkeepsie, NY
  • Monitored Scheduling jobs and provided benchmark support worldwide
  • Worked with High Performance Computing application specialists, IBM account teams and customers to gather technical requirements and implement requested environments, including installing and tuning operating system, configuring storage subsystems and installing application software
  • Deployed multiple nodes and installed MPI libraries and compilers, allowing HPC specialists to do their benchmark projects promptly
  • Developed standard methods and checklists to deploy clusters of nodes and to reduce employees' errors
  • Created documentation and trained IBM employees o build clusters of nodes
Computer Technician , 04/2004 to 05/2006 town of Southampton Southampton, NY
  • Diagnosed and repaired computers, printers and peripherals; installed software; and provided technical support for the Town of Southampton, a municipality with over 500 employees
  • Provided technical assistance to more than 300 desktop / laptop users
  • Installed software such as Crystal Reports, ArcGIS, Great Plains, Govern, Microsoft Suite and Adobe
  • Upgraded computers and laptops with memory modules, motherboards and  / or hard drives
System Administrator , 02/1996 to 05/2003 Ericsson Hauppauge, NY
  • Monitored and verified all network clients, workstations and servers ensuring 24/7 availability 
  • Administered database, developed shell scripts and performed backup
  • Created web pages, developed software tools, provided tech support and installed software / hardware
  • Trained users in the use of computers and software
Education and Training
Bachelor of Science: Computer Engineering Technology, 1996 Rochester Institute of Technology Rochester, NY
  • Red Hat certified Technician 
  • Agile Project Management with Scrum
  • Puppet Enterprise Automation Software
Activities and Honors
Publications Contributions
  • "Centralized Fabric Management Using Puppet, Git and GLPI" 
  • "Disaster Recovery and Data Center Operational Continuity" 
  • Department of Energy (DOE) Secretary's Achievement ​​Honor Award, 2011 
  • CTG Devoted Professional Award, 2007
  • Association for Computer Operations Management (AFCOM) Award, 2007
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Contract Specialist/Administrator with 8+yrs experience planning, developing, executing, and administering over $100M in contracts. Negotiated with suppliers to draw up procurement contracts. Formulated and coordinated procurement proposals. Directed and coordinated activities of contractors engaged in formulating bid proposals for supplies and services. Specialized in Research and Development, Service, Supply, and IT contracts.

Contract Administrator 02/2019 to Current Defense Contract Management Agency Special Pgrms Linthicum Heights, MD

Administers contracts for DoD and Non-DoD agencies. Reconciles firm fixed price and cost contracts. Monitors contractor performance for compliance with applicable laws, delivery schedules, payment provisions, contract data reporting requirements, and other contractual requirements.

Contract Cost/Price Analyst 10/2018 to 02/2019 Corporation of National Community Service Washington DC, DC

Developed Agency Independent Government Cost Estimate Guidance and training to all program managers and contracting officer representatives. Assisted program managers with developing cost estimates for funds planning. Conducted Cost/Price Analysis on all higher dollar agency purchases to justify appropriated funds prior to solicitation. Provided Pre-Negotiated Objectives prior to negotiations with contractors.

Contract Specialist 12/2017 to 10/2018 US Army Corps of Engineers Alexandria, VA

Executed solicitations, awarded, and administered HQ military design, professional services, non-personal services, and supply contracts. Evaluated contractor proposals, established objectives and lead teams of Engineers, cost estimators, legal staff, and auditors, in negotiations. Oversaw the activities of assigned Administrative Contracting Officers (ACO) and Contracting Officer Representatives (COR) within the Contract Services and Research and Development support. Conducted market research on Secretary of Defense contracts for Research and Development for Cost Type Contracts. Wrote Pre-Negotiated Memorandums from Cost or Pricing Data. Specialized in awarding Service and Supply contracts for the Secretary of Defense Broad Agency Announcements Program.

Contract Administrator - Research and Development 10/2015 to 12/2018 Defense Contract Management Agency St Louis, MO Administered over $100M+ in Government contracts. Included contracts for multiple Research and Development services, IT equipment, maintenance for aircraft, submarine battery/storage. Managed financial data over the contract life, resolved issues with contractors, and settled all final costs at the end of the contract.
Contract Specialist 05/2011 to 04/2012 US Air Force Scott Air Force Base, IL

Negotiated with suppliers to draw up procurement contracts: Negotiated, administered, extended, terminated, and renegotiated contracts. Formulated and coordinated procurement proposals. Evaluated and monitored contract performance to determine necessity for amendments or extensions of contracts, and compliance to contractual obligations. Arbitrated claims or complaints occurring in performance of contracts. Analyzed price proposals, financial reports, and other data to determine reasonableness of prices.

Education and Training
Government Contracting Certification: Government Acquisition/Procurement 2017 Defense Acquisition University Kettering, OH, United States
Government Contracting DAWIA Level I - 2016
Government Contracting DAWIA Level II - 2017​
Master of Arts: Procurement/Acquisition Contract Management 2010 Webster University Webster Groves, MO, United States Masters Certification in Government Contracting - 2010
Bachelor of Science: Aeronautical Science 2007 Embry Riddle Aeronautical University Daytona Beach, FL, United States Minor - Aviation Safety
Special Qualifications

TS/SCI - Currently Active

Professional Managers Certification, United States Air Force - 2015

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Professional Summary

Methodical IT team member knowledgeable about networking, project management and technical support. Capable of installing hardware, updating software and managing LAN systems. Clear and open communicator with excellent planning and problem-solving skills.

  • 5+ years experience in writing Standard Operating Procedures
  • Committed to maintaining data integrity
  • Created/maintained email addresses and distribution lists in MS Exchange
  • Proficient in Java, Python, HTML, CSS, C#, Swift programming languages
  • Developed organizational units in Active Directory (AD), managed user security with group policies
  • Managed Group Policy Objects (GPOs) throughout the Active Directory (AD) enterprise
  • Multiple knowledge articles created
  • Proficient in Mac systems
  • Proficient in Windows systems
  • Software installation configuration
Work History
IT Specialist, 01/2018 to Current
CSRABarbourville, KY
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Accurately documented, researched and resolved customer service issues.
  • Mastery of customer service management systems and databases.
  • Acted professionally and patiently when addressing negative customer feedback.
  • Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency.
  • Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
Tier 1/2 Advisor, 01/2017 to 01/2018
Concentrix ( Apple INC )Freemont, CA
  • Maintained and updated customer service database.
  • Provided base level IT support to non-technical personnel within the business.
  • Resolved problems with malfunctioning products.
  • Activated accounts for clients interested in new services.
  • Retained existing clients and developed new business by extending high quality and efficient service.
  • Reviewed technical documentation and procedures.
  • Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
  • Used ticketing systems to manage and process actions taken.
  • Worked directly with Tier 1, and Quality Control to achieve successful trouble shooting and team I,provement.
System Administrator, 01/2010 to 01/2012
McNeil ContractingCorbin, Kentucky
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Reviewed technical documentation and procedures.
  • Upgraded and expanded network systems and their components.
  • Evaluated and responded to incoming sales leads and requests for technical support assistance.
  • Researched, troubleshot and resolved complex problems independently.
  • Planned and implemented upgrades to system hardware and software.
  • Configured, tested and maintained network equipment.
  • Developed and implemented complex Internet and Intranet applications on multiple platforms.
  • Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency.
  • Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
Macufacturing Engineer, 01/2005 to 01/2010
Kentucky Cabinet CorporationCorbin, Kentucky
  • Investigated equipment failures to diagnose faulty operation and made appropriate maintenance recommendations.
  • Specified system components and directed product modifications to ensure conformance with engineering design and performance specifications.
  • Completed project product design while providing technical solutions feedback.
  • Developed the structural design of products using drafting tools or computer-assisted design (CAD) or drafting equipment and software.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Defined and documented technical best practices.
Bachelor of Science: Computer Science - In Progress University of The Cumberlands - Williamsburg, KY
Associate of Science: Undergraduate Studies, 2018
Somerset Community College - Laurel Campus North - London, KY
Associate In Arts Somerset Community College - Somerset, KY
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Linux System Administrator with the experience of working with RHEL (5,6,7), CentOS, Ubuntu.
Certified Red Hat System Administrator (RHCSA).
Hard-Working, reliable and responsible.
  • RHEL, CentOS, Ubuntu
  • PXE Boot and kickstart
  • YUM, RPM
  • Bash, Python
  • Veritas Cluster
  • Nagios monitoring
  • LVM
  • ESXi, VCenter
  • Samba, SAN, ISCSI
  • AWS
Linux System Administrator Intern 08/2016 to 06/2017 Kernel Technologies Lincolnwood, IL
  • Installation of the OS (RHEL and CentOS(5,6,7)) on the servers and VMs, set up of the working environment - DNS, NIS, YUM servers, managing physical servers and virtual machines.
  • Experience with Nagios monitoring system, Puppet management tool, Bash scripting, LVM management, Network Services and network protocols.
  • Worked with managing virtual machines using VMWare Virtual Center.User's management, Administrating network security (IP tables, SELinux).
  • Backups, system logs, troubleshooting and upgrades.
  • Working with DNS, TCP/IP, DHCP and static IPs, protocols, YUM and RPM, Apache, NFS, NIS, LDAP, Bash scripting, knowledge of Veritas cluster, cron jobs, etc.

Linux System Administrator 06/2015 to 10/2017 Birom Cabinetry LLC Addison, IL
  • Experience in Installation, Configuration, Upgrade, Patches, and performance tuning on UNIX and system software & hardware 
  • Experienced in managing users and groups and assigning file access privileges, ACLs, changing ownerships of users and groups using chown, CHGRP commands, modifying the file permissions using CHMOD, SUID, SGID, and Sticky bit commands per the requirement 
  • Experience in Package management using RPM, YUM
  • Knowledge in configuration and managing Linux Virtual Machines
  • User Account Management with LDAP/NIS 
  • Setup and configuration of Iptables and SELinux
  • Monitored the system performance using Nagios
  • Configuring & Troubleshooting NFS Servers and Clients, in UNIX Environment.
  • Assisting in implementation of RAID levels like 0, 1, 0+1, 5 
  • Monitored trouble ticket queue to attend user and system calls. 
System Administrator 09/2013 to 10/2014 ANT Traveller LLC Kiev, Ukraine
  • Troubleshoot various issues on Linux web/email servers quickly and efficiently
  • Handle large volumes of support issues over the phone, via email, and live chat
  • Installation and Configuration of Network Printers.
  • Performing Linux administration duties including installation, maintenance.
  • Monitored, troubleshot, and resolved issues involving Red Hat Enterprise and Windows Servers
  • Experienced in Linux security. SSH. Iptables.
Education and Training
Master's Degree: Biotechnology 2007 Agrotechnical University in Podillya Kamyanets-Podilskiy, Ukraine
Certificate: Linux Administration Course 2015 IT training Lincolnwood, IL, USA
Certificate: RHCSA 2017 Red Hat Certified System Administrator Chicago, IL, USA
Additional Information
Authorized to work in the USA for any employer without sponsorship.
References can be provided upon request.