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Skillful Technical Consultant resume

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EMIL VARGHESE
Profile
Results-driven Technology professional with nearly 14 years of experience in Oracle ERP and Fusion Middleware. Extensive experience in Requirement analysis, Scoping, Solution Design, Implementation, Integrations, Extensions, Customizations, Interfaces and Data conversions in Oracle Financials, Distribution and Manufacturing modules. Highly adept in building integration solutions using the Oracle Fusion Middleware. Achievement oriented with ability to manage change. Willing to learn and upgrade skills. 
Skills
  • Oracle Applications/ Oracle E-Business Suite R12/11i : Accounts Receivable (AR), General Ledger (GL), Oracle Payables (AP), Order Management (OM), Oracle Purchasing (PO), Cash Management (CM), Trading Community Architecture (TCA), Oracle Inventory, Oracle Bill of Materials, Oracle HR, Advanced Pricing, Oracle iStore, Oracle Quoting, Oracle HR, Oracle Mobile Supply Chain Application (MSCA), iProcurement, iExpense, Installed Base, Service Contracts.
  • Oracle Fusion Middleware : Oracle SOA Suite (BPEL,WSM, ESB, Mediator) , Oracle B2B integration, Weblogic server.
  • Oracle Developer Suite : Oracle Forms 6i/10g, Oracle Reports 6i/10g, Oracle Workflow, XML/BI Publisher, SQL* Loader, Oracle Discoverer.
  • Oracle Frameworks : Oracle Applications Framework (OAF), Application Developer Framework (ADF), Oracle Mobile Application Framework
  • IDEs : Oracle jDeveloper, SQL Developer, Eclipse
  • Languages : SQL, PL/SQL, Java, C++, C, JavaScript, JSP.
  • Databases :  Oracle 9i/10g/11g/12c.    
  • Scripting Skills : Unix Shell Scripting.          
  • Configuration and Release Management : Rational Clear Case, Rational Clear Quest, Visual Source Safe, Kintana                                             
Professional Experience
Technical Lead 03/2017 to Current Pacific Western Bank Buena Park, CA
  • In the process of evaluating migration road map for the client from on prem R12 to Oracle Fusion cloud. 
  • Designed and developed the integration of third party imaging software to Oracle AP. Automatic polling process was created using Dbms schedular.
  • Developed custom Java package for EBS password policy that adheres to PWB.

 

Environment & Tools: Oracle R12, Java, PL/SQL, Oracle AP​
Technical Lead 12/2016 to 05/2017 Ixia Calabasas, CA
  • Architected the standard warranty extension for products shipped to LATAM countries. As part of this process, all the service contracts for orders to Latin America were automatically extended based on business rules. Setup business events in Oracle to trigger the extension API during order booking and order line close.
  • Managed development effort for the project to automate manual process of entering weights and dimensions in Oracle. Designed and Led the development effort to create Commercial invoice, Packing slip and Shippers letter for multiple orgs within Ixia.
 
Environment & Tools: Oracle R12, Inventory, Service contracts, Installed base, BI Publisher​
Technical Lead 12/2015 to 07/2016 Yamaha Music Buena Park, CA
  • Automated the load of credit card transactions from Visa/JPM to Oracle iExpense. The integration was developed for Visa VCF file format and JPM STF file format.
  • Designed and developed the integration of orders placed in eCommerce site (Magento) to Oracle AR. Developed the associated payment processing program for receipt application. Developed GL interface to create journals for Royalties.
  • Re Architected the Questaweb to Oracle EBS interfaces for Receiving and Payables to capture landed costs accurately. Developed reports to reconcile receiving and payables with Questaweb.
 
Environment and Tools: ​ Oracle EBS R12, Oracle AR, PO, Receiving, iExpense, PL/SQL, Reports 10g, BI Publisher
Senior Technical Consultant 10/2014 to 02/2015 Yamaha Music Buena Park, CA
  • Analyzed Yamaha's existing label printing software and redesigned it to use Zebra enterprise connector, XML documents and Oracle SQL. This initiative offered flexibility to add different label styles depending on Yamaha customer requirements.
  • Enhanced the existing Oracle forms for handheld to incorporate the new design.
 
Environment & Tools:​ Oracle EBS R12, Oracle Forms 4.5, PL/SQL
Integration Lead 09/2014 to 10/2015 Smart Technologies Calgary, Canada
  • Integration Lead for the integration of Agile PLM with Oracle e Business Suite. 
  • Architected and developed the SOA composites to interface ECOs, Software ECOs, MCOs etc to Engineering module in Oracle EBS. The composites transformed the Agile axml to map with Oracle Engineering API's using Fusion middleware.
  • Configured JMS server and JMS queue in weblogic server for Agile connectivity. Configured Data sources, persistent stores and deployments for integration.
  • Worked closely with offshore to develop Oracle APIs for integration
  • Developed a custom ADF page to monitor the messages from Agile and resubmit in case of any errors.
 
Environment & Tools:​ Oracle Fusion Middleware, SOA suite, BPEL, Oracle ADF, Agile PLM, Oracle R12, Engineering, BOM and Inventory
Integration Architect 02/2014 to 12/2015 Gap Inc Dublin, CA
  • Technical Lead involved in the implementation of Oracle SOA based services for integration with various systems across Gap.
  • Designed and developed SOA based web service for posting GL data to Oracle. The web service provides a common platform that be used by various systems across Gap to post data to Oracle.
  • Designed and developed utility web services that be used to get information from Oracle.
  • Managed the onsite team at Gap through the implementation of Shipments and Receipts integration to Oracle EBS.
  • Developed integration for Pedimento XML messages(Mexico customs form)  with Oracle EBS.
​​

Environment & Tools: Oracle E-Business R12, Oracle Fusion Middleware, Oracle SOA, BPEL, XSLT, XML

Technical Lead 01/2014 to 09/2015 Guess Inc Los Angeles, CA
  • Technical Lead in charge of various extensions in Guess.
  • Architected and Led the development of Guess payment batch approval process. This involved the extension of the standard payment process to include an intermediary step to send the payment batch for approval. Developed custom workflow and notification pages to manage approvals. Setup custom AME rules to manage approvals. The payment batch workflow also supported multiple/ parallel approvals depending on the amount. 
  • Customized Oracle Budgets Approval workflow to facilitate sequential approvals from stakeholders.
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  • OAF customizations in iExpense pages to adhere to Guess requirements. Customized the Oracle iExpense approval process to select approver based on custom rules. Customized the OAF iProcurement pages to default location, change approver and update the description.
  • Designed scripts to upload iProcurement catalogs, hierarchy and item images to Oracle.
  ​

Environment & Tools: Oracle E-Business R12, Oracle Projects, Oracle iExpense, Oracle iProcurement, Oracle OAF, AME, Workflows.

Technical Lead 09/2013 to 03/2014 eBioScience Carlsbad, CA
  • Technical Lead involved in the integration of Oracle ERP and HubSpan 
  • Designed and Developed integration leveraging the Oracle XML Gateway to transmit and receive XML files to/ from various business entities.
  • The integration included, Order import from the trading partners to Oracle using OAG Order XML format, ASN from Oracle after successful ship confirmation and Invoice files from Oracle using OAG Invoice XML format
​​

Environment & Tools: Oracle E-Business R12, Oracle Order Management, Oracle Receivables, Oracle Workflow, Oracle Message Map designer, XML Gateway.

Technical Lead 04/2013 to 12/2013 Pacific Western Bank Brea, CA
  • Involved in the R12 upgrade at Capital Source bank and subsequent migration to PacWest ERP. Responsibile for the migration of Oracle RICEW objects to Pac West instance as part of the merger between Pac West and Capital Source bank.
  • Worked with the offshore team to ensure that the migration was effective and timely.
  • Customized the Check printing and positive pay programs in R12.
  • Developed OAF page extensions and personalizations to carry forward the functionality from 11i to R12. 

 

Environment & Tools: Oracle E-Business R12, Oracle Payables, jDeveloper, OA Framework, Oracle Workflow, BI Publisher, Reports 10g

Technical Manager 01/2013 to Current CTR Inc Irvine, CA
In my current role as Technical Manager at CTR Inc., I manage Oracle ERP, Fusion middleware and BI initiatives for CTR's clients. 
  • Analyze, Design and Implement solutions in Oracle Financials, Distribution and Manufacturing modules for clients. Clientele includes Guess Inc, Gap Inc, Yamaha Music, Smart Technologies, Emulex, Ixia, Pacific Western Bank, Emtek Products etc.
  • Architect integrations using Oracle Fusion middleware.
  • Help in pre sales activities on various technologies in the ERP, BI and Integration middleware space.
  • Mentor technical team for timely project delivery.
  • Evaluate latest technologies and develop product solutions for potential clients. Developed Mobile approvals using open source technologies, WMS dashboard using Oracle MAF, Data warehousing using Redshift, Tableau and open source ETLs.
  • Develop client proposals and statements of work.
  • Help in the evaluation of technical candidates.
  • Represent CTR at conferences including Oracle OpenWorld and user conferences. Speaker at SDOAUG and SROAUG.

Oracle Technical Lead 04/2012 to 01/2013 Guess Inc Los Angeles, CA
  • Technical Lead involved in the Oracle apps upgrade to R12 at Guess.
  • Responsible for the successful migration of custom objects from the 11i instance to R12. Worked with the offshore team to ensure that the migration was effective and timely.
  • Customized AP invoice workflow to facilitate parallel notifications to multiple approvers based on the invoice amount. The invoice is approved if the required minimum approval count is reached.
  • Developed conversion programs for AP bank accounts, iProcurement category hierarchy and iProcurement item image mapping.
  • Customized the Check printing and positive pay programs in R12.
  • Customized iProcurement approval rules based on the requisition creation user and delivery location.
​​

Environment & Tools: Oracle E-Business R12, Oracle Payables, iProcurement, iExpenses, BI Publisher, jDeveloper, OA Framework, Oracle Workflow.

Principal consultant 03/2011 to 12/2012 Emulex Costa Mesa, CA
  • Technical lead involved in the solution design and development of EDI integration with trading partners using Oracle SOA suite 11g for Purchasing and Order management documents
  • Architected and developed SOA composites for Inbound Sales order, Inbound change order and outbound ASN using Oracle Fusion middleware, Oracle XML and Oracle B2B for translation of the document to EDI format.
  • Designed and developed SOA composites for Outbound Purchase order, Outbound purchase order change and inbound ASN documents.
  • Designed and developed SOA composites for transmission of payment files (ACH, IACH, FMT) to banks.
  • Developed BAM reports for monitoring and error reporting in SOA composites.
  ​

Environment & Tools: Oracle E-Business 11.5.10, Oracle Fusion Middleware, Oracle B2B, BPEL, SOA suite 11g, BAM reports, jDeveloper, Oracle Purchasing, Order Management.

Principal Consultant 12/2010 to 12/2011 Capital Source Bank Brea, CA
  • Responsible for the remote support for Capital source bank project involving in the analysis, design, implementation and ongoing support of Oracle Purchasing, Oracle GL, Oracle Accounts Payable, Accounts Receivable and Fixed Assets modules.
  • Developed conversion scripts for Supplier and supplier site, Open Invoices and Fixed Assets from legacy system to Oracle. The data conversion was done during a merger of the bank.
  • Customized the AME rules in Oracle to create custom paths for purchase order approvals and invoice approvals pertaining to Capital source bank.
  • Developed custom Oracle reports for the include Oracle Purchasing, Oracle GL, Oracle payables, Oracle receivables and Fixed Assets modules in oracle.
 
Environment & Tools: Oracle E-Business 11.5.10, Oracle Purchasing, Oracle Accounts Payable, Oracle Receivables, Oracle Fixed Assets, Oracle GL, Oracle reports 6i, Oracle forms 6i, Oracle Discoverer, XML publisher, PL/SQL​​
Principal Consultant 11/2010 to 03/2013 Murad Inc El Segundo, CA
  • Involved in R12 implementation of Oracle apps at Murad Inc.
  • Designed and developed custom data marts for OBIEE reports that adhere to the star schema for order to cash modules.
  • Customized the oracle GET_CUSTOM package to calculate the tax on freight for sales orders. The customization calculates the city, state and county taxes based on the e business tax setups for the sales order.
  • Developed custom reports in ASCP for reporting supply and demands in OBIEE.
  • Designed and developed custom reservation solution for placing sales order reservations for International and National Order types.
  • Developed and published web services using Oracle's Integrated SOA gateway as part of integration with third party e-Commerce product (Magento).
  • Setup e-Commerce gateway to enable Murad for EDI transmissions. The transaction types included 810, 850 and 856.
  • Designed and developed a custom returns form for B2C customers. The Direct return form facilitated partial return of PTO in addition to the regular return process. As part of the process, the return order and inventory receipts were created using Oracle standard API's.

Environment & Tools: Oracle E-Business R12, Oracle Receivables, Oracle Inventory, Advanced pricing, Order Management, Advanced Supply chain planning, e-Business tax, Integrated SOA Gateway, Reports 10g, Forms 10g

Technical Consultant 11/2010 to 12/2010 Eastern Municipal Water District Los Angeles, CA
  • Worked as the Technical consultant responsible for the development of XML Publisher reports for EMWD.
  • Customized the standard AR Invoice report and AR customer statements to fit the requirements of EMWD.
  • Developed XML publisher templates for the Invoice and the Customer statement reports.
​​

Environment & Tools: Oracle E-Business 11.5.5, Oracle Reports 6i, Oracle AR.

Technical Consultant 08/2010 to 11/2010 Emtek Products Los Angeles, CA
  • Developed a custom imaging system in OA Framework for Emtek that facilitated the review of fax orders and assign the orders to various groups after review. The Imaging application supported 3 different user profiles namely Review, Order Entry and Super user functionalities.
​​

Environment & Tools: Oracle E-Business 11.5.10, jDeveloper, OA Framework.

Technical Consultant 05/2010 to 07/2010 Demand Media Santa Monica, CA
  • Involved in the R12 implementation at Demand Media.
  • Responsible for the conversion of Employees, Employee assignment, Employee salary including salary history, Employee supervisor history and Employee termination history.
  • Involved in the conversion of Open Purchase orders from the legacy system to oracle.

 

Environment & Tools: Oracle E-Business R12, HR, PO, BI Publisher.

Senior Technical Consultant 02/2010 to 01/2013 CTR Inc Irvine, CA As a Senior Technical Consultant at CTR Inc., I worked with clients to implement and extend Oracle Financials, Distribution and Manufacturing modules. Worked on ERP upgrade projects from 11i to R12. Developed integration solutions using Oracle SOA suite and Oracle B2B.
Technical Consultant 01/2010 to 06/2010 Emulex Costa Mesa, CA
  • Responsible for the Design, development and support of a custom Mobile Supply Chain solution at Emulex.
  • Developed custom MSCA screens for shipping based on Serial numbers or Lot numbers. This enabled users to associate serial or lot numbers to a delivery. The users also had the option to scan by box number, to scan all the serial numbers in a particular box.
  • Developed a custom Shipping page using OA Framework which provided the ability to Ship Confirm deliveries or to exclude items from a particular delivery.
  • Developed a program to update freight costs and ship confirm the deliveries.
​​

Environment & Tools: Oracle E-Business 11.5.10, jDeveloper, OA Framework, Order Management, Inventory, Oracle MSCA.

Technical Consultant 08/2009 to 01/2010 YMCA Florida
  • Worked as a Technical consultant involved in the upgrade of Oracle e-business suite of applications from 11i to R12. 
  • Customized the Oracle Receivables Sub Ledger Accounting OA Framework page to default values selected in header to the lines.
  • Customized the R12 AP check format to conform to the client requirements using BI Publisher.
  • Customized the custom library to calculate the carton counts while entering the sales order. If the carton count was fractional then the customization will not allow the user to book the order.
  • Involved in the migration of the custom objects from the 11i environment to R12.
  • Customized the Positive Pay oracle report for different financial institutions.
 
Environment & Tools: Oracle E-Business R12, Reports 10g, jDeveloper, OA Framework, Forms 10g, AR, GL, OM, Inventory, Payables.
Technical Consultant 05/2009 to 07/2009 Gehr Inc Los Angeles, CA
  • The objective of the project was to implement iStore at Gehr Inc. The Item detail page was customized to group items based on the Categories setup in Oracle. Each section had specific categories attached to it. The user could toggle between the items in a category and the page dynamically showed the selected items' UPC, image, weight, Available quantity on hand etc. This was achieved by use of Javascripting along with Java Classes to retrieve the item information.
  • Customized the item detail page to display pricing matrix in multiple tiers and multiple price breaks. The Tier pricing was setup in Advanced Pricing.
  • Developed conversion program for uploading the images for iStore items. The conversion took care of creating the media objects and associating it with the respective item.
​​

Environment & Tools: Oracle E-Business suite 11.5.10, Oracle iStore, Oracle jDeveloper, JSP, JTF Framework.

Technical Consultant 03/2009 to 05/2009 LH Dottie Los Angeles, CA
  • Customized Oracle iStore to have a localized login specific to the client. The customized login provided the additional feature which enabled the Salesreps to login to iStore and place orders for any customers they serviced.
  • Modified the iStore JSP product display and invoice templates to display custom pricing based on UOM for each item. Modified the shopping cart template to include order checking and minimum order quantity for each item.
  • Worked on extending VO's for Oracle quoting screens to include the per price of each item.
  ​

Environment & Tools: Oracle E-Business suite 12i, Oracle iStore, Quoting, Oracle jDeveloper, JSP, JTF Framework, OA Framework.

Technical Consultant 07/2008 to 02/2009 LH Dottie Los Angeles, CA
  • Pioneered in the design and implementation of an end to end EDI solution for Dottie replacing their existing third party EDI tool. The solution was implemented using Oracle's Integration B2B, Oracle Enterprise Service Bus (Middleware) and e-Commerce gateway. The solution used Oracle ESB to create the maps for EDI documents.
  • Setup the Trading partner management and Transmission protocols using Oracle B2B. The following transaction types were setup as part of the implementation - 810 Outbound, 855 Outbound, 850 Inbound and 997 acks.
  • Setup the e-Commerce gateway for Trading partner management in Oracle. Developed custom reports for transmission details and error reporting. The solution was capable of setting up customer items on the fly depending of the items received in the PO document from the customer. The customer items setup were used in the PO Ack and Invoice documents going out.
  • Developed the conversion scripts for e-Commerce gateway to minimize the setup of trading partners manually in Oracle.
  • Designed and developed a custom interface between a third party shipping tool (Proship) and Oracle using Shipping API's. The solution created LPN's in Oracle based on the packages that were shipped and added the freight costs of the delivery to the Order.
  • Worked on customizing the Pick slip, Pack slip and Invoice reports using BI publisher.
 
Environment & Tools: Oracle EBS R12, Oracle Integration ​B2B, Oracle ESB, jDeveloper, XSLT, XML, Reports 10g, Oracle OM, AR, Inventory, AP and BI Publisher
Technical Consultant 04/2008 to 06/2008 Emtek Products Los Angeles, CA
  • Involved in the conversion of Customers, BOM, Master Items, Price List and Sales orders from the legacy system to Oracle Apps.
  • Developed Sales Order and Picking sheet report using XML publisher.
  • Implemented the scanning logic for code128 Bar Code font in XML publisher.
  • Involved in the development of Oracle Discoverer reports in the Order Management and Shipping modules.

 

Environment & Tools: Oracle E-Business suite 11.5.10, XML Publisher, Oracle Discoverer, Oracle OM, PO, Inv, BOM.

Senior Technical Consultant 12/2007 to 01/2010 RCM Technologies Los Angeles, CA As a Senior Technical Consultant at RCM technologies, I worked with clients to implement and extend Oracle Financials, Distribution and Manufacturing modules. Worked on multiple ERP upgrade projects from 11i to R12. Architected and developed integration using Oracle SOA suite and Oracle B2B.
Technical Consultant 12/2007 to 03/2008 Meguiars Inc Los Angeles, CA
  • Involved in the setup of the e-Commerce gateway for PO, ASN and invoice, creation of Trading partners and associated development using SQL and shell scripts.
  • Designed and developed Custom Quote interface using Quoting API's to create quotes in Oracle Quoting. The solution involved the design of a front end Form that was used for customer maintenance, An outbound extract to select the transmit the Customer/Site/Price List/ Item information to a third party web tool and an inbound package utilizing the Oracle API's for quote creation.

 

Environment & Tools: Oracle E-Business suite 11.5.10, Reports 6i, Forms 6i, Oracle Workflow, Oracle Quoting, AP, OM, PO.

Techno Functional Consultant 05/2007 to 12/2007 Warner Music Group Burbank, CA
  • Techno Functional consultant involved in the support and enhancements of Oracle EBS at Warner Music for Oracle GL, AP, AR, PO and OM 
  • Involved in the implementation of a New Org in the Oracle AR and GL instances. Customized the AR to GL interface to include the new Org. 
  • Customized the Oracle Sales order form to include Discount and Sales promotions.
  • Designed the conversion of AP checks and Invoices from legacy system to the new Org.
  • Developed automation of the Credit memo generation to offset the return items to WMG.
  • Designed and developed an interface to import legacy orders into Order Management.

 

Environment & Tools: Oracle E-Business suite 11i, Oracle 9i, Reports 6i, Forms 6i, Oracle AR, AP, GL, OM, PO.

Application Tech Specialist/ Subject Matter Expert 07/2005 to 04/2007 Aetna Inc Middletown, CT
  • Involved in the enhancement, maintenance and support of Oracle EBS at Aetna.
  • Worked on some of the key initiatives at Aetna including Medicare Modernization Act, EAP (Employee Assistance Program) and Oracle Archive and Purge project.
  • Prepared detail design documents for the projects.
  • Involved in the creation of custom procedures, packages, triggers and reports as part of various projects.
  • Developed interfaces to import invoices, credit memos and debit memos to Oracle Receivables.
  • Developed interfaces to import customers to the TCA architecture.
  • Designed and developed Auto Lockbox program to get data from the banks.
  • Developed extraction procedures using PL/SQL for extracting data for the downstream interfacing applications.
  • Created testing Strategy for System and Specialty testing of EBS.
  • Led a of 4 member offshore team for enhancement and support activities.

 

Environment & Tools: Oracle Applications 11.5.9 (AR, AP, GL), Reports 6i, Forms 6i, SQL, PL/SQL, PVCS.

Application Developer 11/2004 to 06/2005 Aetna Inc Middletown, CT
  • Member of the Onsite team involved in the upgrade of Oracle e-business suite of applications from 11.5.5 to 11.5.9.
  • Identified the different modules impacted by upgrade and provided solutions for 
  • Reapplied the Oracle Forms customizations specific to Aetna in the Receivables Environment.
  • Led a 4 member offshore team for quality and timely delivery of project deliverables.

 

Environment & Tools: Oracle Applications 11.5.9 (AR, AP), Oracle 9i, Reports 6i, Forms 6i, SQL, PL/SQL, PVCS.

Programmer Analyst 09/2003 to 12/2007 Infosys As a Programmer Analyst at Infosys, I worked with clients to manage Oracle ERP systems.  Involved in the design and development of Oracle extensions and customizations in Oracle General Ledger, Accounts Payable, Accounts Receivables, Order Management and Purchasing modules. Mentored offshore technical teams for timely delivery of Oracle projects. 
Software Engineer 09/2003 to 11/2004 Infosys Mangalore, Karnataka
  • Worked as part of the Offshore team for clients Aetna and Nordstrom.
  • Involved in the support and enhancements of General Ledger, Accounts Receivable, Order Management and Purchasing modules.

 

Environment and Tools: ​Oracle applications 11.5.5, Sun Solaris, Reports 6i, PL/SQL, Toad

Presentations

Speaker - SROAUG - July 2015.

Topic - Using Oracle Mobile application framework to improve efficiency in Oracle WMS

Speaker - SDOAUG - October 2016.
Topic - Using Oracle Mobile application framework to improve mobility in warehouse
Certifications
  • Oracle SOA Suite 11g Certified Implementation Specialist
  • Oracle 11i E-Business Suite Essentials for Implementers
  • America's Health Insurance Primer (AHIP)
Education
Computer Science Engineering University of Calicut Kerala, India
References
References: Can be provided upon request.

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Job-winning Technical Consultant resume

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Santosh Kulkarni
Summary
Customer-focused Mobile Money professional possessing over a decade of  experience in launching, designing and managing product solutions/portfolios across m-commerce, payments and mobile financial service domains.
  • Successful leadership in defining and executing clear product and GTM strategy through diverse stakeholder management.
  • Broad commercial acumen in identifying scale-able solutions in par with demographic and market conditions.
  • Experience in championing the roll-out of high value products and project management
  • Demonstrated analytical ability in evaluating complex requirements across different geographies while managing delivery in cross functional teams within aggressive timelines
 
 
Accomplishments
Product Development
  •  Successful roll out of end to end Mobile Money technical operations in Tanzania (presently recognized as a worldwide leader in Mobile Money)
  •  Transformation of a large scale mobile money operation and implementation of best practices to reach significant scale of operations, resulting in a 100% increase in volume generation in Uganda
  •  Design generic process flows for payment service that reduced overall integration timelines and costs by up to 75% in Tanzania
  •  Define the product and GTM strategy for mobile money service across operations in Africa 
  •  Lead Technology expert in the Mobile Money domain and a subject matter expert in solution design and implementation of high value projects with budgets of 4M+ USD (across Africa)

 

Competitive and Technical Analysis

  • Lead technical analysis of platform functionality to ensure fitment to the Group's strategy as part of vendor shortlisting process
  • Define RFP proposals and implement SLAs and contractual obligations of vendor
  • Define and recommend the commercial pricing strategy for the markets in Africa based on competition analysis 
Skills
  • Product Management 
  • Product Pricing
  • Solution Architecture
  • Requirements Analysis
  • Programming Languages
  • Mobile Payments
  • Stakeholder Management
 
  • Technology transformation
  • Business Processes
  • KYC and AML
  • Payback analysis
  • Technical Operations
  • Leadership capability
 
Experience
Lead Technical Expert, 03/2018 to Current Airtel Africa Limited Nairobi

Responsible for leading and managing the overall roadmap for Airtel Money and performance of the Airtel Money entity in the region, cascading the group's Airtel Money product strategic direction and priorities; defining, tracking and enforcing ways of working with the objective of achieving the strategic intent and periodic AOP.

Key Achievements:
  • Drive key strategic initiatives to improve product performance and provide strategic leadership and direction to the Airtel Money Function
  • Governance and performance monitoring of Operations
  • Technological transformation of key processes within the business
  • Lead SME for the various business functions and SPOC for Mobile money
  • Formulate product roadmap strategy inline with long term objectives of the business
Head of Products, 01/2016 to 02/2018 Millicom International Cellular S. A Dar Es

Build the Mobile Financial Services (MFS) e-money ecosystem with transactional, business and financial services products ensuring each are planned, have a defined business case, fit with the market objectives of each country, launched in each market to meet business objectives and and defined and maintained life-cycle throughout.

Key Achievements:

  • Create, deliver and manage a portfolio of products for the MFS markets in 6 African operations
  • Developing and growing the usage of products, also responsible for on shadow P&L of assigned products
  • Formulate and Share best practices and successful initiatives across the operations in the Group enabling knowledge retention and capability building
  • Identify suitable regional partners for the launch and integration of MFS products Track, assist and support the commercial heads of department (MFS) in meeting the budgeted target for the year
  • Participate in industry forums and events organized by trade associations (like GSMA etc) and regulators to talk about the current state of the industry
Regional MFS Architect - Africa, 10/2014 to 12/2015 Millicom Services UK Ltd London, United Kingdom

Deliver End-to-End Solutions for the MFS Business Unit requirements and closely working with Marketing (Consumer), Sales (Go To Market), Customer Operation (Include Billing Operation) and others business areas, creating winning proposals and successfully delivering within budget

Key Achievements:

  • Lead technical implementation of new solutions across 6 African operations in the Mobile Financial Services (MFS) unit Responsible for identifying the right use cases to deploy a middle-ware platform for MFS services across 5 operations with a budget of ~4M+ USD.
Project Delivery Manager, 06/2013 to 10/2014 Millicom International Cellular S.A Dar Es

Build strong collaborative relationships from the Business, Group, local stakeholders and 3rd party organizations to ensure the entire product portfolio is market leading. Track and report systematically on the progress of the projects to internal stakeholders

 

Key Achievements:

  • Instrumental in the launch of the Groups mobile money deployment in Senegal/West Africa
  • Manage the product development, from concept to deployment of stand alone products and services such as Bulk disbursement and Cross border remittance across 6 African operations
  • Produce documentation and present to the regulators the concept developed to procure necessary approvals for product launch of these stand alone services.
Product Development Manager, 05/2012 to 05/2013 MIC Tanzania Ltd Dar Es

Oversee the entire product development plan for the newly launched mobile money service and ensure the commercial strategy keeps up with the pace in the local market in Tanzania

Key Achievements

  • Developed new products through close and continuous engagements with commercial and business stakeholders to ensure the product deployed is market leading and agile
  • Lead the functional design, architecture requirements for the tender process to evaluate a new technical platform vendor
  • New custom made promotional module that was built within a month to counter competitor pressure and react to a change in strategy.
Technical Consultant, 09/2010 to 04/2012 MIC Tanzania Ltd/THBS Dar Es

Ensure the completion of full system implementation and ensure a proper handover with the solution provider in order to be fully conversant in all technical / IT aspects of the platform

Key Achievements

  • Launch the Group's first mobile money implementation in Africa Act as a single Technical point of contact (SPOC) for the business across all the stages of the project
  • User admin management - Will be the Super User of the MFS Platform and will be able to perform all aspects of user admin management on the Platform.
Software Engineer, 01/2017 Torry Harris Business Solutions Bangalore, India
Consultant, 08/2007 to 06/2010 Capgemini India Pvt Ltd Bangalore, India

Performing technical operational admin activities pertaining to enterprise applications hosted on webMethods (wM) servers Perform RCA on critical business issues

Support Consultant for patch application, hardware & software upgrades Functional support to the wM applications in terms of resolving service requests.

Education and Training
MBA: General Administration, 2019 Warwick Business School Coventry, United Kingdom
Bachelor of Engineering: Electronics and Visvesvaraya Technological University (VTU) Bangalore, India
Professional Training in SUN Certified JAVA programming NIIT Bangalore, India

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Experienced Technical Consultant resume

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Firas Mohammed Eideh
Professional Summary
Skills
  • Microsoft Office.
  • Microsoft Project.
  • AutoCAD
  • SewerCad
  • Excellent knowledge in internet
Personal Information
Palestinian Telephone:0097222962233 Place and Date of Birth: Ramallah, 28 June 1988 E-mail: firaseideh@gmail.com Country of Residence: State of Qatar
References
References Ziad Mimi, PhD, Associate Professor Birzeit University , Email: zmimi@birzeit.edu Safwan Al Nahleh Section Engineer, Consolidated Contractors Company Email: snahleh@ccc.com.qa
Work History
September 2011-Current Senior Site Civil Engineer Consolidated Contractors International Company | Sate of Qatar
  • Managing construction activities are being Consolidated Contractors Ensure that site activities are being done on site as per quality, safety and engineering International Company/ State of Qatar Project : Water Mega Reservoirs and Main requirements mentioned in project specification.
  • Pumping Station Client: General Electricity and Water Monitoring site activities on daily basis through regular site visit, including Corporation Project Management:ENERGOPROJECT solving site technical and logistic problems.
May 2015-April 2016 Technical Consultant |
  • ARCADIS Design and Preparing monthly look ahead plan for site Consultancy activities complies with project general plan.
  • Preparing daily, weekly and monthly site progress reports and reports it to project management.
  • Working closely with all levels of management, engineers and field operations staff, Liaising with other engineering disciplines on project to ensure integrated solutions for project meet objectives.
  • Managing subcontractors by issuing work order based on work requirements, monitoring subcontractors by daily reports and regular site visit.
  • Managing construction activities on site to achieve the required targets as per.
Site Civil Engineer |
  • Consolidated Contractors mentioned in the contract as per safety International Company/ State of Qatar quality technical requirements.
  • 1 Project : Bani Hajar Infrastructure and Local Road Project Client: Public Work Authority /Local Roads and Drainage Program.
Project Management Consultant |
  • Parsons Brinckerhoff.
September 2011-April 2015 Technical Consultant Hyder Consulting Middle East Limited |
  • Coordination with subcontractor and managing their work comes under my responsibility.
  • Reporting the activities is being done on site on daily basis to control department and project management through official reports, issuing three months lock ahead schedule which describe the upcoming activities to be done on site through 3 months including quantities, manpower and equipment calculations.
  • Coordinate with different parties and stakeholders to ensure that work ongoing agrees with country policies and regulations.
  • Managing construction activities are being done on site.
  • Title :Site Civil Engineer Ensure that site activities are being done on Company :Consolidated Contractors site as per quality, safety and engineering requirements mentioned in project International Company/ State of Qatar Project: Dukhan Highway Project- Central specification.
  • Monitoring site activities on daily basis Contract. Client: Public Work Authority/Expressway through regular site visit, including solving site technical and logistic program. Project Management: KBR. problems.
  • Preparing monthly look ahead plan for site Technical Consultant: ATKINS. activities complies with project general plan.
  • Preparing daily, site progress reports and reports it to project management.
  • Managing subcontractors by issuing work order based on work requirements, monitoring subcontractors by daily reports and regular site visit.
  • June - August 2011 Training on engineering planning, site construction, cost control, procurement, and.
intern Engineer |
  • Civil) HSE.
  • This training was followed by practical experience: design of beams, columns, slabs, Company :Consolidated Contractors and frames in general.
  • Implementing site visits with main project International Company/ Sultanate of Oman engineers.
  • Project: New Port A lDuqm - Maritime work Applying civil engineer basic design.
Designer and Technical Consultant Ministry of Transportation and Communication |
  • Khatib & Alami ) and Royal Haskoning.
Education
2011 Bachelor degree: Engineering Birzeit University Engineering
2006 General Secondary Certificate, Scientific Stream/ Palestine:
Affiliations
Member of Jordanian Engineers Associate Member of Qatari Engineering and consultant Offices Accrediting Committee
Languages
Arabic: Mother tongue English: Excellent
Additional Information
  • Nationality: Palestinian Telephone:0097222962233 Place and Date of Birth: Ramallah, 28 June 1988 E-mail: firaseideh@gmail.com Country of Residence: State of Qatar
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