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Professional Summary

IT Infrastructure Professional ~ Cloud Computing Expert ~ Team Leader

Highly motivated and results orientated IT professional with 15+ years of experience in IT Infrastructure Solutions and Services. Expertise in management of very large and complex IT Infrastructure projects with responsibilities of technical architecture, capacity planning, cloud migration and on-boarding, business continuity, disaster recovery, databases, middleware, security, operations, systems and network support. Strong hands-on experience in integration of diverse, large-scale systems for commercial and government customers across Telecom, Financial, and Healthcare domains. Talent for motivating and building high performance teams that deliver successful solutions in challenging and competitive environments.

Core Competencies
  • IT Infrastructure and Strategy
  • Cost Reduction
  • Regulatory Compliance
  • Risk Management
  • Configuration management

 

  • AWS
  • CI/CD
  • Apache/iPlanet/Nginx
  • WebLogic/JBoss/Tomcat
  • Application troubleshooting
Accomplishments
  • Migrated more than 5000 older SHA1 SSL certificates to SHA2 certificates and upgraded unsupported platforms to support SHA2 certificates.
  • Automated operations, provisioning, and deployments using Industry standard and homegrown tools.
  • Updated corporate wide legacy security (SSLv3) infrastructure to support stronger TLS (1.2) standard and pass all compliance and security audits within a very tight deadline.
  • Awarded with CIO accomplishment award for saving a critical multi-million dollar project from ending earlier than planned.
  • Achieved major cost savings by replacing older Solaris based iPlanet web servers with efficient Citrix Netscaler based proxies utilizing existing hardware and software licensing.
Professional Experiance
IT Infrastructure Architect Lead, 06/2012 to Current
Experian Inc. Allen, Texas, United States
    • Focused on IT organization's global operating standardization, efficiencies & expense reduction. Developing ‘service oriented' culture to deliver consistent outcomes whilst providing strong operating controls, risk management, governance and regulatory compliance, aligned to long-term business outcomes. 
    • Managing Server migrations from Physical to Virtual, promoting virtualization and automation. Supporting IAAS and PAAS Initiatives for Enterprise CTO.
    • Responsible for Server Hosting, Server Security Remediation Middleware, Capacity Planning, Internal Cloud, Inventory, Trading Desktop, Citrix and Custom Application support for the Enterprise CTO.
    • Interfaced with business analysts, developers and technical support to determine the best requirement specifications.
Group Manager, IT Infrastructure, 02/2007 to 06/2012
Amdocs Richardson, Texas, United States
Amdocs (Dallas division) provides Billing and CRM software and managed services to major telecommunication service providers in the area (AT&T, TMobile, Verizon, and Metro PCS). As a senior member of IT infrastructure Middleware teams, I am responsible for providing end-to-end support for the Middleware infrastructure for AT&T, TMobile, and Metro PCS, in all phases of system/application development/deployment in all environments – Testing, QA, Performance Labs and Production.

  • Managed a team of more than 30 IT Consultants in Infrastructure services such as IT Operations, Database Administration, IT Middleware support and Web Administration. Management responsibilities included concurrent projects for different customers
  • Conduct system, application, and infrastructure analysis, identify Return on Investment (ROI) and develop enterprise roadmaps
  • Provide detailed analysis, comprehensive courses of action, and execute project plans to implement for custom integrated applications/solutions
  • Provide technical expertise in key Internet areas like E-commerce (Business Process, Content Management), Portals and Corporate Web deployments
  • Produce weekly status reports on different projects including risks, open issues, action Items and progress reports. Present the status reports to customer and project executive management
  • Determine root causes for critical business outages and provide with recommendations for Short-Term and Long-term remedies for Infrastructure issues
  • Work with Program Managers to define technical solutions to business requirements and develop resource and implementation plans for successful project delivery
  • Design and Implement core load balancing and SSO technologies into the web/portal environments. Deployed technologies include Cisco CSM, F5 Big IP, Array TM/TMX and Foundry ServerIron GT
  • Provide Enterprise Identity and Access Management (IdAM) solutions/architectures to reduce and streamline operational costs, strengthen security and enhance user experience
  • Provide analysis, design, implementation, and support for B2B, B2C web environments and heavily used community portal environments
Education
MBA: Management Information Systems, 2012
UT Dallas - Richardson, TX
Bachelor of Science: Computer Science, 2002
Georgia Institue of Technology - Atlanta, GA
Certifications
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Professional Summary
Project Architect with a 10 years experience in the design field. Skilled in residential, commercial and Landscape Projects. Experience with high-profile clients on the design of multi-million dollar properties.
Skills
  • Landscape Architecture .
  • Design development.
  • Strong knowledge of design trends.
  • Retail and commercial architecture.
  • Urban Design
  • Proficient in Autocad (2D-3D )
  • Create  concept modeling .
  • Photoshop Rendering.
  • LEED AP accredited.
  • Freehand sketching
Work History
02/2011 to Current
Project Architect Erga Group Architects and Consulting Engineers awkar, Mount of Lebanon


Highlights:
Working as project architect with a team in the design department at head office with one more team leader  On many projects ( architecture and landscape) in Lebanon and overseas. The Main Project am working on is : BEIT MISK, a Mega residential community that spreads over approximately 665 000 sqm in a mountain of northern metn region. The project comprises many different zones (villas, townhouses, apartments buildings) with all related services, entertainments, piazzas, stairways and souks.
Below list of other mega design projects i worked on :
- Fashion ville
- AL khalidiya Compound-jeddah
- Burgundy Mall- Jbeil
- Ghaboun Winery
- Amioun Mall

Key Responsibilities:

  • Visiting the Site to understand the situations and to deal with the circumstances of the environment.
  • Receiving and understanding the brief of the program, agreeing how to proceed and gathering data.
  • Coordinates the work team, consults with clients, proposes --concept and draw design.
  • Creating the preliminary ideas of concept that involve the art, the beauty and the engineering values.
  • Providing design sketches, Making the drawings for the concept design/ (2D & 3D phases )and lead the team through all stages of the project.
  • Preparing , developing  and editing drawings, models, rendered images, and other documents relating to the design under the guidance of the project manager
  • Leads production of schematic design, design development and all documents related to assigned task and areas of the project.
  • Coordinating with segment leaders to promote architectural goals and design concepts.
  • Coordinating with the team and supervising the preparation of a professional rendered Layouts and Perspective views.
  • Attending meetings with the client to follow up the design progress.
  • Coordinating with clients, consultants and contractors during construction building.
01/2007 to 01/2011
Architect Erga Group Architects and Consulting Engineers Awkar, Mount of Lebanon
  • Worked in a design company as an architect, closely with a large team under the direct supervision of senior architects.
  • Doing concepts, drafting plans, and 3d 
  • Worked o the planning and design of urban plans plans, buildings and landscape
  • Created and modified all  drawings in AutoCAD.

   
  Example Projets:
 - Sunset Tower
 - Residence Des Pins
 - Sama Beirut

 - Al zahera City
 - Dead Sea Beach- Hotel & Compound

 - Al Rajihi Villa Compound
 - Ibn Hani Bay Resort
 - Forum Al Djezair
 - Qatar Waterfront
 - Rawabi Tadmor

Education
2006
Diploma in High Studies : Architecture
Lebanese University - Tripoli- North Lebanon
Personal Information
  • Date of Birth: 20 August 1981 .
  • Nationality:  Lebanon
  • Visa Status: Residency Visa (Transferable) .
  • Marital Status: Married.
  • Languages: Arabic, French and English.
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Summary

Assistant Branch Manager/Assistant Vice President, in a fast paced financial environment who has achieved success with high level of responsibility. An effective communicator, with exceptional customer service,  compliance management, and organizational skills.

Skills
  • Risk management
  • Operations management
  • Complex problem solving
  • Account reconciliations
  • Compliance testing ,training, and knowledge
  • Superior research skills
  • Exceptional Customer Service
Experience
Certified Drivers Test Adminstrator - Kentucky State Police (Louisville, KY) December 2017 - Current
  • Examines applicants by means of oral, written, performance and vision tests for Class D & M License. Administers written knowledge tests for Class A, B & C   for Commercial Licenses.
  • Examines motor vehicles for compliance with safety and legal requirements.
    Scheduling of appointments, answering customers questions, 
Assistant Branch Manager/Assistant Vice President - JPMorgan Chase Bank (Louisville, KY) August 1997 - March 2017
  • Complied with federal, state, and company policies, procedures and regulations.
  • Train, develop, and manage staff of all policies, procedures, operational functions, including loss control, compliance, customer retention/service, audit standards(internal and external), and required Banking Regulations, as well as completed and delivered monthly and annual performance reviews.
  • Reconcile daily, weekly, and monthly reports, review to ensure appropriate action plans are in place. 
  • Processing and entering customer transactions, cash controls/balancing, account reconciliations, and research and follow-up.
  • Prepare daily, weekly, and monthly schedules, based on customer demand.
  • Answering customer telephone inquiries, schedule appointments,as well as other office duties as needed.
New Accounts Representative - Fifth Third Bank (Louisville, KY) October 1988 - August 1997
  • Acquire, retain, and expand customer relationships by uncovering needs and recommending products and services while maintaining a high level of customer service.
  • Multi task from new accounts desk to the teller line as needed based on customer volume.
  • Maintain up-to-date knowledge of policies and procedures for internal and external audit controls.
Education and Training
Continuous training throughout my 29 years of service within the banking industry.
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Objective
To obtain a position in an architectural firm that challenges my current abilities through a variety of different project types and scales, while also affording me the opportunity to engage in cross-discipline collaborative efforts.
Education and Training
2011
Bachelor of Science: Architecture The Ohio State University Columbus , Ohio, United States
2014
Master of Science: Architecture Ball State University Muncie, IN, United States
Experience
09/2015 to 03/2018
Graduate Architect Browning Day Mullins Dierdorf Indianapolis, Indiana I have had the great opportunity to work under many talented architects in this firm and gain so much experience through different scales of projects, finding new and innovative ways to solve and work through design problems.  I have worked on at least three complete projects from schematic design to construction.  My work included historic preservation, multi-family buildings, higher education (where I was involved in the design process and watched my work come to life in Marian University), Lilly's facade renovation and Eagle Branch Library.  I was afforded the opportunity to take initiative, make design decisions, communicate with clients, engineers, and other team members on the projects. I also functioned as Director of Materials Research in helping the firm obtain '2030 list' status.  
03/2015 to 08/2015
Graduate Architect Odle McGuire Shook Indianapolis, Indiana
I was a part of the production team, but I mainly focused on the graphic side of the presentations.  I also produced renderings and handled video production for senior living projects.  Additionally, I was part of the effort to implement Revit use for all new projects.  
 
08/2014 to 02/2015
Graduate Architect Gibraltar Design Indianapolis, IN
I worked on additions and renovations for educational facilities in various locations throughout Indiana. I was the firm's first employee to use Revit for conceptual design and renderings. I also participated in site visits, handled field measuring for my projects, and performed marketing tasks. Local projects included Ben Davis High School, Maple Crest, and Central Elementary. 
08/2012 to 08/2013
Architectural Design Intern American Structurepoint Indianapolis, Indiana I was a member of the Production Team which entailed the following: conceptualizing, diagramming, and designing for projects; generating 3D models for rendering purposes; completing “redlining” for CDs; implementing rapid changes to accommodate client requests and meet deadlines; compiling presentation materials; attending client meetings and presentations; and performing detailed research work. Project Types: federal government facilities (e.g. multiple VA hospitals), local government facilities (e.g. fire stations, high school renovations), residential (e.g. students housing, multi-family housing), commercial (e.g. insurance firms, gas station, restaurant), and international design competition (Dubai tower project).
08/2011 to 12/2011
Architectural Design Intern Artekna Indianapolis, Indiana I was responsible for schematic design, drafting, construction documents, construction administration, building cost analysis, site and environmental analysis, material research, project and office management. Clients: TURF IDADA Art Pavilion, 3 Kings Daughters Hospital, IU West Hospital, St. Francis Health, Riverview Hospital (phase II), Marion General Hospital, St. Mary's Hospital.
01/2009 to 08/2010
Woodshop Assistant The Ohio State University Columbus, Ohio Managed and maintained all wood shop equipment while overseeing day-to-day operations and assisting other students with their projects.
06/2009 to 08/2009
Architecture Studio Class TA The Ohio State University Columbus , Ohio
Responsible for rendering, material research, supply coordination and procurement. Clients: El Paso, Mexico (installation).
Designed and constructed physical models for various projects. Clients: “MIA” (musical artist), Women's Studies Department at Arizona State University
06/2002 to 05/2005
Administrative Specialist United States Army Frankfurt, Germany Responsible for translations (Arabic-to-English), forms processing, supply and munitions procurement, authoring fallen soldier correspondence, and base surveillance; rank E3 at time of honorable discharge.  
Activities and Honors
Occupational: National Defense Service Medal, Army Service Ribbon, Armed Forces Reserve Medal with Mobilization Device, was appointed supervisory architectural role over the Turf IDADA project at Artekna in 2011
 
Educational: Professor's Select Award (senior studio), Junior studio project chosen to represent School of Architecture on Ohio State University's website, OSU Scarlett-Gray Scholarship, Sophomore project design was selected for construction under my supervision, Ball State Graduate Assistantship with IDIA Department  
Skills
  • PROGRAMS: AutoCAD, Rhino, Photoshop, Illustrator, InDesign, 3DMax, Sketchup, Revit, and Lumion
  • LANGUAGES: Arabic, English
  • ​TECHNIQUES: designing, rendering, board production, presentation 

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Professional Summary
Experienced Solutions Architect committed to maintaining cutting edge technical skills and up-to-date industry knowledge with a strong focus on design and implementation of Microsoft Cloud Technology solutions.
Skills
  • Microsoft Certified Solutions Expert (MCSE)
    - Server Infrastructure
    - Messaging
    • Expert knowledge in Cloud Technologies such as Office 365, Azure AD and MFA Server. Azure IaaS
    • Working knowledge of Azure PaaS, Containers, Intune and Serverless technologies
    • Proficient with Microsoft Office Suite, Lync, Live Meeting, Skype
    • Knowledgeable in Mac OSX
    • Customer service expert
    • Analytical and critical thinker
    • Architect Cloud Solutions
    Work History
    Senior Solutions Architect, Current
    SoftwareOne Waukesha, WI
    • Designed and implemented complex Exchange Server Hybrid, Google Mail, and Lotus Notes migrations to Office 365 Exchange Online
    • Designed and implemented Lync Server migrations to Office 365 Lync/Skype for Business Online
    • Designed and implemented ADFS infrastructure solutions to support Office 365 Single Sign-on, both on-premises and in Azure
    • Designed and implemented Azure Multi-Factor Authentication Server solutions, Azure AD Premium features, and EM+S solutions
    • Designed and delivered Hybrid solutions for implementing workloads in Azure IaaS, including virtual networks, S2S VPN gateways, and ExpressRoute
    • Assisted with development of Azure Services Offerings
    Senior Support Escalation Engineer, 12/1999 to 02/2014
    Microsoft Corporation Irving, Texas
    • Worked with large enterprise customers to resolve highly complex technical issues in a timely manner while providing confidence in Microsoft products and gaining customer loyalty.
    • Provide root cause analysis to executive level teams for enterprise customers.
    • Provided Chalk Talks and deep dive training to support teams covering both existing and emerging technologies.
    • Communicated clear analysis and action plans with customers in both written and verbal form.
    • Remained up-to-date on the latest technologies and solutions applicable to company products.
    • Supported Windows Azure Networking and Office 365 networking.
    • Supported customers through Advisory cases covering configuration of networking technologies such as DirectAccess and Windows Azure Site-To-Site VPN tunnels.
    Education
    Bachelor of Science: Information Technology, 2008
    University of Texas at Arlington - Arlington, TX
    • Graduated Cum Laude with 4.0 GPA
    • Coursework in Information Technology and Computer Applications
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    Profile
    I'm a software engineer with skills on functional, backend and automation testing using selenium webdriver, eggplant functional and SoapUI. I also posses coding skills on Java, C# and C languages. I have experience on creating test plans, identification of automation candidates as well as production support and validation of hotfixes.
    Core Qualifications
    • Software development life cycle.
    • Strong debugging abilities.
    • Able to work without supervision based on the project priorities.
    • Different testing platforms (API, UI, mobile, mainframe).
    • Creation of scenarios based on business rules.
    • Experience in Agile and DevOps methodology.
    • Development environment software
    • Use of tracking progress tools as HP ALM, Rally, Jira and VersionOne.
    Technical Skills
    Skills Proficiency Total Years Last Used
    Selenium Webdriver Advanced 3 Current
    Eggplant Functional Advanced 2 Current
    Java development Advanced 5 Current
    SQL Advanced 3 Current
    C# development Novice 2 2013
    SOAP UI Novice 2 Current
    C development Medium 2 2011
    Professional Experience
    Automation Test Lead Mar 2017 to Current
    Ernst & Young Jacksonville, FL
    - Automation Framework creation based on TestNG
    - Selenium web driver with cucumber and browser Stack integration.
    - Scripting of test cases using Selenium framework.
    - Creation of Java libraries to read and validate information from PDF files to be used within automation scripts.
    - Development of data crawling tool using Hibernate framework to support cloning of records from a source database to a target database.
    - Development of synthetic data generator to support manual and automated test execution.
    - Provided current state assessment and recommendations on Test automation suite for major Credit Card servicing client.
    Automation test lead Oct 2014 to Mar 2017
    Accenture Orlando, FL
    - Scripting of test cases using Selenium based on user acceptance criteria.
    - Scripting of test cases using Eggplant functional based on user acceptance criteria.
    - Use of SOAP UI to create automated scripts based on the API.
    - Report the daily progress with our internal team as well as the client.
    - Coordinate daily activities with teams offshore, nearshore and onshore in order to avoid rework.
    - Provide estimations on deadlines and resources based on backlogs.
    - Construction of frameworks to support the needs of each application/project.
    - Development of test methodologies to keep a track of the requirements as well as new components to the solution.
    - Develop of automation strategy to be able to cover sections of complex processes and alleviate the manual execution time by skipping those steps.
    Functional tester Nov 2011 to Sep 2014
    Accenture Monterrey, NL
    - Creation of test conditions and expected results.
    - Execution of back-end tests.
    - Assignment of tests based on the workload.
    - KT to new members of the team, as well as other external teams based on functionalities.
    - Reporting of daily activities and progress.
    Software Developer Sep 2011 to Nov 2011
    Sofftek Monterrey, NL Creation of mapper scripts in order to change the format of a given file in order to match what the business need it.
    Education
    Bachelor of Science, Computer Science 2011 Universidad Autonoma de Nuevo Leon Monterrey, NL, Mexico Software development life cycle, digital circuits and development languages along other analytical subjects.
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    Professional Summary
    Radford University graduate with a Bachelor's of Science degree in Information Sciences & Systems; with a concentration in Information Systems. I am familiar with a variety of software and technological skills including Seapine Test Track and Microsoft Office Suite. I also have experience in RF testing including test case development, test execution and defect analysis.

    Radford University graduate with a Bachelor's of Science degree in Information Sciences & Systems; with a concentration in Information Systems. I'm a self-motivated professional with the ability to quickly master new levels of testing including performance, integration, regression and user acceptance testing. I'm a strong team player with excellent communication and collaborative abilities including efficiently resolving project issues and processes.

    Radford University graduate with a Bachelor's of Science degree in Information Sciences & Systems; with a concentration in Information Systems. Self-motivated professional with the ability to quickly master new levels of testing including performance, integration, regression and user acceptance testing. A strong team player with excellent communication and collaborative abilities including efficiently resolving project issues and processes.

    Skills
    • Requirements Verifications
    • Test Case Development
    • Test Execution/Test Automation
    • Defect Characterization/Analysis
    • Maintaining Department Metrics
    • Experience in Java, Python, HTML, SQL and Spreadsheet analysis
    • Requirements Verifications
    • Test Case Development
    • Test Execution/Test Automation
    • Defect Characterization/Analysis
    • Maintaining Department Metrics
    • Experience in Java, Python, HTML, SQL and Spreadsheet analysis
    • Requirements Verifications
    • Test Case Development
    • Test Execution/Test Automation
    • Defect Characterization/Analysis
    • Maintaining Department Metrics
    • Experience in Java, Python, HTML, SQL and Spreadsheet Analysis
    Work History
    Systems Engineer, 11/2017 to Current
    The Soter Group Herndon, VA
    • Created flowcharts, diagrams and other documentation.
    • Create test documentation and work instruction, providing training to other departments and teams.
    • Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
    Test Technician, 06/2015 to 11/2017
    QRC Technologies
    • Developed test plans and procedures for multiple products and platform variants.
    • Executed test plans and procedures working with RF recording and playback devices.
    • Successfully developed test automation on RF recording and playback devices and cellular demodulation equipment.
    • Acting liaison between the quality department and the program manager to report department metrics and KPIs.
    • Worked with Quality Control performing Factory Acceptance Tests to verify hardware and software components prior to leaving house.
    Test Technician, 06/2015 to 11/2017
    QRC Technologies
    • Developed test plans and procedures for multiple products and platform variants.
    • Executed test plans and procedures working with RF recording and playback devices Successfully developed test automation on RF recording and playback devices and cellular demodulation equipment.
    • Acting as a liaison between the quality department and the program manager to report department metrics and KPIs.
    • Worked with Quality Control performing Factory Acceptance Tests to verify hardware and software components prior to leaving house.
    Test Technician, 09/2015 to 11/2017
    QRC Technologies
    • Developed test plans and procedures for multiple products and platform variants.
    • Executed test plans and procedures working with RF recording and playback devices Successfully developed test automation on RF recording and playback devices and cellular demodulation equipment.
    • Acting as a liaison between the quality department and the program manager to report department metrics and KPIs.
    • Worked with Quality Control performing Factory Acceptance Tests to verify hardware and software components prior to leaving house.
    QA Associate, 07/2015 to 08/2015
    • Developed test plans and procedures.
    • Worked with a QA lead to perform regression tests resulting in documentation of critical bugs and issues.
    • Successfully developed test automation using Squish software.
    • Caller, Radford University Telephone Outreach Program.
    QA Associate for QRC Technologies, 07/2015 to 07/2015
    Randstad Holding Company Fredericksburg, VA
    • Developed test plans and procedures.
    • Worked with a QA lead to perform regression tests resulting in documentation of critical bugs and issues.
    • Successfully developed test automation using Squish software.
    QA Associate, 06/2015 to 07/2015
    Rndstad Holding Company Fredericksburg, VA
    • Developed test plans and procedures.
    • Worked with a QA lead to perform regression tests resulting in documentation of critical bugs and issues.
    • Successfully developed test automation using Squish software.
    Caller, 09/2013 to 05/2015
    Radford University Telephone Outreach Program Radford, VA
    • Updating alumni records, processing phone calls & collection donations.
    • Experience working with RuffaloCody
    Student Caller, 09/2013 to 05/2015
    Radford University Telephone Outreach Program Radford, VA
    • Updating alumni records, processing phone calls & collection donations.
    • Experience working with RuffaloCody
    09/2013 to 05/2015
    • Updating alumni records, processing phone calls & collection donations.
    Sale Associate, 07/2011 to 01/2014
    • Provide friendly customer service, setting up displays and manikins.
    Sales Associate, 07/2011 to 08/2014
    Express Fredericksburg, VA
    • Provided friendly customer service, setting up displays and manikins.
    Teaching Assistant/Aftercare Provider, 09/2010 to 08/2013
    Mount Hope Academy
    • Tutoring and Classroom instruction.
    Teaching Assistant/Aftercare Provider, 10/2010 to 09/2013
    Mount Hope Academy
    • Tutoring and classroom instruction.
    Certifications
    Introduction to Information Security IT Professionalism Software Testing Software Engineering Data Management and Spreadsheets microsoft certified applications specialist Certified in Excel, June 2010 Certified in PowerPoint, May 2010 Certified in Word, January 2010 Languages Successful Completion of College Level 2 in Spanish, 2011 Successful Completion of Level 3 in Spanish, 2006-2008 awards

    Microsoft Certified Applications Specialist 

    • Certified in Excel, June 2010 
    • Certified in PowerPoint, May 2010 
    • Certified in Word, January 2010 

    Microsoft Certified Applications Specialist 

    • Excel Certified, June 2010 
    • PowerPoint Certified, May 2010 
    • Word Certified, January 2010 
    Education
    Bachelor's Of Science: Information Systems & Sciences, May 2015
    Radford University -
    Information Systems & Sciences
    Bachelors Of Science: Information Systems & Sciences, May 2015
    Radford University - Radford, VA
    Bachelors Of Science: Information Systems & Sciences, May 2015
    Radford University - Radford, VA

    Courses of study:

    • Principles of C.S (Java)
    • Web Programming
    • GUI Design & Implementation
    • Introduction to Information Security
    • Software Testing & Engineering
    Bachelor of Science: Information Systems & Sciences, May 2015
    Radford University - Radford, VA

    Courses of study:

    • Principles of C.S (Java)
    • Web Programming
    • GUI Design & Implementation
    • Introduction to Information Security
    • Software Testing & Engineering
    Principles of C.S (Java) *Web Programming:
    Skills
    Automation, C, hardware, customer service, Data Management, documentation, GUI Design, HTML, Information Security, instruction, Java, microsoft certified, Excel, PowerPoint, Word, Python, quality, QA, Quality Control, recording, Software Engineering, Software Testing, Spanish, Spreadsheets, Spreadsheet, SQL, Telephone, phone, Tutoring, Web Programming
    • Automation programmer & tester
    • Web programmer & designer
    • Documentation specialist
    • Spreadsheet analysis
    • Proficient in Microsoft Office Suite
    Accomplishments

    Radford University Telephone Outreach Program, May 2015

    • Most Dynamic Caller, raising over $33,000 
    • Caller Guide
    • Top Caller of the Month
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    Professional Summary

    My goal as a University of Toronto undergraduate student is to take the knowledge of physiology, as well as the analytical and research skills gained through my education and apply it to bettering the lives of others.

    Skills and Qualifications

    Communication

    • Strong written and verbal communication skills
    • Literature searches and reviews

    Technical

    • Microsoft Word, Excel, PowerPoint 
    • Introductory coding 

    Research

    • Western blotting
    • Bradford assay
    Leadership

    President of Global Medical Training U of T 2019-Current

    • Serve as chief volunteer for the organization
    • Promote global health on campus through educational events and seminars, as well as abroad through mobile clinics 
    • Securing corporate sponsorships and maintaining of relationships with other groups in health advocacy 

    Academic Director of Global Medical Training U of T 2017-2018

    • Initiated objective to raise awareness for issues in global health, recruiting 300 new members to support our cause in one semester
    • Designed and facilitated Ethical Global Volunteering workshop

    Outreach Executive for WATSI Marketing and Design Team, U of T Chapter 2016-2017

    Experience
    01/2017 to Current
    Marketing And Customer Service Representative Toronto Life Sciences Toronto, ON
    • Utilize various communication methods to connect with the student body, introducing tutoring and career guidance initiatives.
    09/2017 to 01/2018
    Residence Porter University College Residence Life Toronto, ON
    • Served as a resource and first point of contact to residents for questions or concerns
    • Ensured safety and security of building and residents
    • Assessing and record keeping of check ins, check outs and maintenance issues
    06/2017 to 08/2017
    Information Resource Specialist Assistant Nova Scotia Works Truro, NS
    • Provided the first point of contact to clients who visit the center and directed them to the correct employee or office.
    • Assisted clients with resume building, cover letters, job applications in person and via telephone.
    • Overall administrative support to career practitioners and manger
    07/2016 to 08/2016
    Youth Test Purchaser Nova Scotia Environment Truro, Nova Scotia
    • Worked closely with environmental health officer to inspect tobacco shops across Nova Scotia
    • Precisely completed appropriate claims paperwork, documentation and system entry.
    Volunteer Experience

    Summer student at York University, Muscle Health Research Centre

    Teaching volunteer at Peace by Peace, teaching conflict resolution skills to class of 4th grade students

    Teaching Lab Volunteer at the University of Toronto, worked independently to pollinate plants for laboratory of a 200 level biology course (short term) 

    Department Volunteer at Women's College Hospital, gastroenterology clinic
    Mobile Clinic Volunteer in Peru, presenting cases and writing prescriptions under the supervision local doctors

    Education
    2020
    Bachelor of Science: Animal Physiology
    University Of Toronto - Toronto (Downtown Campus)

    Major in Animal Physiology

    Minor in Physiology 

    Minor in Biology

    2016
    High School Diploma
    Cobequid Educational Centre - Truro
    • IB Diploma
    • Completed individual microbiology extended essay research project
    • Representative for Student Council and Student Advisory Council
    • Recipient of Truro Daily News Literary Award
    • Executive member of Interact Club, United Youth Club