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Professional Summary

Skilled Sales Associate with six plus year track record of success. Maintain professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success.

Affiliations
Detail-oriented professional with strong technical skills and the ability to learn concepts quickly. Qualifications Microsoft Office proficiency Verbal/written communication Order Processing Team player mentality Inventory management Critical Thinker
Skills
  • Graphic Arts, Regional Occupation Program (two certificates).
  • Adobe Photoshop 6, 7, and CS to CS5.
  • Adobe Premiere CS5.
  • Adobe Dreamweaver CS5.
  • Microsoft Windows 98, 2000, Millennium Edition, XP Pro, Windows 7 Home/Professional x86/x64, and Windows 7 Ultimate x64 and Windows 10 Pro 64x.
  • Microsoft Office 2007 and 2010 (Word and Excel).
  • Customer service focus
  • Merchandising understanding
  • Product knowledge
  • Professional demeanor
  • Multi-tasking strength
  • Interpersonal skills
  • Safety-conscious
Work History
Electronics & Plus Mobile Team Member, 06/2012 to Current
TargetCapitola, CA
  • Pleasantly greeted guests(customers) and determined what their individual needs and wants were by asking appropriate questions in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Trained and served as a peer coach for new sales associates.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Loaded and unloaded merchandise using a ladder and pallet jack.
  • Maintained accurate stock records by researching on the floor items and back-stocking overfill.
  • Conducted inventories of materials on the work floor every couple of months.
  • Pulling items from the stock room.


Plus Mobile:

  • Activated phones on networks such as Consumer Cellular, AT&T, Verizon and Sprint.
  • Discussed Motorolla, LG, Samsung and Apple differences, benefits and drawbacks with customers.
  • Troubleshot technical concerns regarding cell phone operations, applications and performance.
  • Managed inventory storage in a clean and organized fashion.
  • Maintained inventory count, tracked usage and documented variances.


Electronics Flow Team:

  • Loaded and unloaded merchandise using a pallet jack.
  • Picked up incoming stock and delivered materials to designated locations.
  • Conducted monthly inventories of materials on the work floor.
  • Sort items from repack boxes for security sensitive items and check them off for Assets Protection to review later.
  • Pulling items from the stock room.
  • Backstocking to the stock room that wont fit on the sales floor.


Backroom Team:


  • Scan in merchandise to back room shelving locations.
  • Scan out merchandise from back room locations and prepare for the Sales Floor TMs to stock.
  • Process online orders (go to appropriate stock location and scan out).
  • Put overstock (back stock, surplus of product) items away in their correct shelving locations.
  • Retrieve large product from the back.
  • Miscellaneous tasks the leaders see fit.
Electronics Flow Team Member, 08/2016 to Current
TargetCapitola, CA
  • Loaded and unloaded merchandise using a pallet jack.
  • Picked up incoming stock and delivered materials to designated locations.
  • Conducted monthly inventories of materials on the work floor.
  • Sort items from repack boxes for security sensitive items and check them off for Assets Protection to review later.
  • Pulling items from the stock room.
  • Backstocking to the stock room that wont fit on the sales floor.
Backroom Team Member, 06/2018 to 07/2018
TargetCapitola, CA
  • Scan in merchandise to back room shelving locations.
  • Scan out merchandise from back room locations and prepare for the Sales Floor TMs to stock.
  • Process online orders (go to appropriate stock location and scan out).
  • Put overstock (back stock, surplus of product) items away in their correct shelving locations.
  • Retrieve large product from the back.
  • Miscellaneous tasks the leaders see fit.
Sales Associate, 09/2008 to 10/2010
RadioShackCapitola, CA
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Trained and served as a peer coach for new sales associates.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Activated phones on networks such as Boost Mobile, AT&T, Virgin Mobile and Sprint.
  • Discussed Motorolla, LG, Samsung and Apple differences, benefits and drawbacks with customers.
  • Troubleshot technical concerns regarding cell phone operations, applications and performance.
  • Key Holder - Responsible for opening or closing the store.
Quality Assurance Tester, 04/2007 to 11/2007
Electronic ArtsRedwood City, CA
  • Project - Hellgate: London (released October 31, 2007).
  • Provide expert testing for game features and development tools.
  • Drive smoke-testing for build promotion and coordinate with other team members for reporting and troubleshooting.
  • Create and maintain detailed test cases for implementation / verification of features.
  • Be the voice of quality for the product.
eBay Coordinator, 03/2006 to 02/2007
West MarineWatsonville, CA
  • Responsible for providing customers with the best service possible.
  • Responding quickly and efficiently to customer concerns via phone & email.
  • Sourced West Marine Date Base for products to meet eBay requirements and built eBay pages.
  • Providing clear images and detailed information for customers to consider certain products.
  • Coordinated with West Marine retail stores to provide products when warehouse failed to or a replacement was needed due to shipping issues.
  • Representing the company in a positive manner.
Education
High School Diploma: 2003
Soquel High School - Soquel, CA
Cabrillo College - Aptos, CA
This resume is created in 7 minutes.
Professional Summary

Top producing sales professional and expert in the visual testing  industry. Dynamic communicator who consistently exceeds goals and company expectations. with heap of experience working with multi-national companies at home and overseas.

Skills
  • Industrial inspection
  • quality controller
  • project manager
  • Team leadership
  • Team liaison

Non destructive test operator 

  • Data management
  • Self-motivated
  • Project management
  • Powerful negotiator
Work History
visual tester, 01/2000 to 01/2012
Sazeh Consultants Asalooyeh, Booshehr
  • Welding inspection
  • non-destructive test 
  • Painting inspector
  • Insulation inspector
  • Head of  quality control team 
  • Head of Non- Destructive Test
Education
Advanced Diploma: Welding , 2012
Welding - Asalooyeh
This resume is created in 7 minutes.
Summary
Multi-industry Technician with a thorough understanding of practical Hydraulic Sub-Sea technical workings.  I am a highly motivated individual capable of completing tasks in effective and efficient manner that additionally holds over 10 years of management experience.
Relevant Skills and Certifications
  • Former certified Crane Operator, up to 275 tons.
  • Effective at deciphering Blueprints to identify specifications, measurements and layouts.
  • Certified in multiple other heavy-line type equipement which include Fork-lifts, Scissor-lifts and Telescopic Boom Lifts.
  • Certified in multiple safety courses related to heavy-line operation. 
  • T.W.I.C Card holder for 5 years.
  • Operation Monitoring
  • Effective Multitasking
  • Strategic planning and review
  • Equipment Maintenance
  • Manufacturing Processes
  • Deadline Compliance
  • Product Inspections
  • Advanced critical thinking
  • Complex problem-solver
  • Project management
Experience
Equipment Transport Specialist
RamRod Trucking Inc Houston, TX
  • Maintained records required for compliance with state and federal regulations.
  • Delivered customer orders to homes and places of business within established time frames.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
  • Submitted reports on the condition of the truck at the end of each trip.
  • Certified that waste, supplies and material handling equipment were secured prior to operating vehicle on public highways.
  • Processed shipment documents neatly and efficiently for each load.
  • Loaded and unloaded trailers with mechanical freight handling equipment.
  • Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
Quality Assurance/Durability Tester
September 2013 to December 2017
National Oilwell Varco - Tower Houston, TX
  • Completed non-destructive tests and visual inspections on a continuous basis.
  • Performed detailed analysis on a number of RND sample products.
  • Worked closely with Engineering team to diagnose and troubleshoot products in development. 
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Communicated with contractors, vendors and customers to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Successfully established effective systems for record retention by creating database for daily correspondence tracking.
Construction/Assembly Line Supervisor
September 2013 to December 2017
National Oilwell Varco - Tower Houston, TX
  • Supported financial analysis and support in securing and executing external financing for projects.
  • Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.
  • Ensured the most cost-effective production methods were employed.
  • Started machine operations by inserting control instructions into control units.
  • Drafted a timescale for all jobs.
  • Troubleshooted problems with equipment, devices or products.
  • Monitored and adjusted production processes or equipment for quality and productivity.
  • Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
This resume is created in 7 minutes.
Summary
Highly dependable and analytical Software Engineer. A supportive team leader dedicated to streamlining processes and efficiently resolving project issues. Skilled in creating test plans and front end and back end testing. 
Education
Bachelor of Science: Computer Science 2016 University of South Florida, Tampa, FL
Professional Experience
Triad Retail Media Saint Petersburg, FL Quality Assurance Assistant 10/2016 to Current
  • Works remotely through company server
  • Performs front-end and back end testing on both Business Intelligence (BI) reporting dashboards and various Triad business applications
  • Works along User Experience (UX), developers, project management, Data Base Administration (DBA) team members in an Agile methodology
  • Creates test plans and cases 
Synergy Sports Technology Phoenix, Arizona Operations Quality Assurance Tester 11/2017 to Current
  • Works remotely through company server
  • Collaborates with a team of quality assurance testers 
  • Tests National and International Basketball league video platform
  • Performs data validation and verification 
Private Tutoring Miramar, FL Tutor 08/2016 to Current
  • Tutoring middle school neurotypical (NT) student
  • Tutored college student diagnosed with Autism Spectrum Disorder (ASD)
  • Provided one to one private tutoring for Algebra, Statistics, Trigonometry, and English Composition
  • Reviewed syllabus and facilitated a study schedule
  • Created supplementary homework materials 
  • Advised with selecting class schedule
Volunteer Experience
University of Miami-Nova Southeastern University Center for Autism and Related Disabilities Miramar, FL Volunteer 06/2017 to Current
Assisted with constituent groups and events (Social GAAIN, All Abilities Events for Adults, Job SEEKers, and SPARK Day)
  • Aided with group/event set up and break down
  • Provided one to one instruction to adult participants
  • Participated as mock interviewer for adult employment program
Technical Skills
Languages
  • Java, C, C#. SQL, Python, HTML, Groovy

Testing Tools

  • Selenium, Junit, Cucumber, 

Techniques

  • Black/White Box Testing, Regression Unit, Integration, Usability, Compatibility, Performance
​Frameworks
  • TestNG, Jeinkins, Maven
This resume is created in 7 minutes.
Professional Summary

Certified Scrum Master and Sr. Quality Assurance Engineer offering 17 years of total work experience with a proven track record of delivering and implementing  high quality software. Highly skilled and successful in coaching, mentoring and leading  technical and leadership teams in agile projects .

Skills
  • Over 17 years' experience in Software Quality Assurance
  • Experience working in Agile/ Scrum environments
  • Experience in Medical, Airlines, Banking and Retails industries
  • Experience with databases queries using SQL
  • Experience with ALM (HP Quality Center)
  • Experience with Atlassian Tools (JIRA and Confluence)
  • Experience with Microsoft Suite
  • Excellent Knowledge of software Development Life Cycle (SDLC)
  • Experience with various Operating Systems
  • Excellent Knowledge of Quality System Regulations
  • Experience in working with organization leaders to improve and implement processes
  • Experience in Training resources
  • Solid Analytical and Problem Solving Skills
  • Ability to multitask and methodically lead a project
  • Ability to coach teams to work well together
  • Ability to work on several project simultaneously
  • Ability to pay attention to details
  • Experience working in dynamic and fast  Paced environment
  • Experience working with global teams
  • Experience in testing Web Application
  • Experience in testing Mobile Application
  • Experience with FDA Rules and Regulations
  • Subject Matter Expert on Validation and Support for FDA 21CFR Part 11 Compliance
  • Experience with various Medical Devices Standards
  • Experience in User Stories Writing and estimation
  • Experience in facilitating Scrum Ceremonies
Work History
Regulatory Affairs Specialist 04/2018 to Current
Dignitana Dallas, Texas
  • Work with cross-functional teams
  • Review of Customer Complaints
  • Actively participate in evaluation of changes to the QMS documents
  • Provide technical review of data or reports that will be incorporated into regulatory submissions
  • In collaboration with the RA Vice-president, advise project team on premarket regulatory requirements, labeling requirement and clinical study compliance issues
  • Perform due diligence; assess and interpret regulatory requirements and their impact
Sr. Quality Assurance Engineer / Scrum Master 02/2016 to 02/2018
Abbott Laboratories Irving, TX
  • Instructed, guided and facilitated the development team in developing software in an FDA regulated environment
  • Facilitated Sprint Planning, Daily Scrum, Sprint Reviews and Retrospectives for scrum teams
  • Worked within the organization to remove impediments and eliminate roadblocks that interrupt the development process
  • Facilitated effective communication within the scrum team
  • Organized and facilitated cross-functional teams meetings throughout the projects
  • Provided SQA support to software teams through the Software Life Cycle process
  • Coached Teams of professionals and Technicians to define and timely achieve overall project goals
  • Protected the team from unrealistic projects' timelines  
  • Provided guidance to maintain compliance throughout moderate and complex projects
  • Coached Teams on internal processes and procedures
  • Provided guidance to various team on the development of new validation packages and the modification of existing validation packages
  • Reviewed and approved or disapproved  projects' deliverables and ensure evidence of conformity
  • Helped Software teams to write compliant project deliverables
  • Had positive and strong relationships with other professionals from cross functional teams
  • Participated in projects Risk Analysis Process
  • Guided teams through decision making process using Risk Management principles.
Sr. Validation Engineer (Team Lead) 01/2014 to 01/2016
E4D Technologies Richardson, TX
  • Encourage good collaboration among members of my team
  • Encourage positive interactions between members of my team and other teams within the compagnie
  • Removed obstacles for the validation team throughout the projects
  •  Facilitated effective communication within the team
  • Worked within the organization to remove impediments and eliminate roadblocks that interrupt the development process
  • Protected teams from both internal and external distractions
  • Used JIRA for Defects management and User stories management
  • Organized Team meetings to discuss the progress of projects
  • Coached customers and other teams within the company on the use of products
  • Scheduled and participated in applications and equipment re-qualifications and qualifications according to company SOP
  • Developed and executed test cases to test the company online ordering system
  • Queried the database to retrieve and modify orders
  • Prepared documentation within a validation package per policy and procedure to support validation of an application/software
  • Visited dental offices to see how they used our software and gave feedback to the development team on customer complaints
  • Developed and executed test cases to test the online download, install and upgrade processes of the company's applications
  • Collaborated with project managers, software designers, marketing staff and other verification engineers to define and Ensured test environment, data and tools were properly prepared, initialized and controlled to support testing activities
  • Documented defects with detailed description emphasizing the point of failure, steps to reproduce the error and provided system
  • Updated the validation documents and procedures to remain within FDA standards
  • Participated as an active member in new products development team
  • Generated and executed validation Plans, Protocols and Reports
  • Helped with the IQ/OQ Validation of JIRA
  • Conducted validation deviations and participated in deviation investigations to identify root causes
  • Participated in Risk Management Meetings Trained new members of the team
  • Assisted the engineering department in identifying and organizing requirements
  • Performed IQ/OQ validation of confluence (Open Source application) 

  • Worked with Customers Service department to analyse and resolve issues encounter on the fields
Sr. Verification Engineer (Team Lead) 01/2012 to 01/2014
E4D Technologies Richardson, TX
  • Coached my team on the importance of good project documentation
  • Developed strong relationship with the development team
  • Organized and coordinated team meetings
  • Developed and executed test plans
  • Developed and executed verification protocols
  • Determined the appropriate test regression suite
  • Prepared report with recommendations or alternatives that addressed existing issues
  • Created templates for verification plans, protocol and reports using FDA guidelines
  • Analyzed business and software design requirements to determine appropriate verification activities
  • Developed and executed test cases to test the company ordering system
  • Used Online system to import and export patients files
  • Collaborated with project managers, software developers, marketing team and other verification engineers to define and develop testing scenarios to assure adequate test coverage and defined quality standards
  • Provided valuable feedback to the management team 
  • Documented defects with detailed description emphasizing he point of failure, steps to reproduce the error and provided screenshots where necessary.
Verification Engineer / Scrum Master 01/2009 to 11/2011
St Jude Medical Plano, TX
  • Facilitated Sprint Planning, Daily Scrum, Sprint Reviews and Retrospectives
  • Educated and reinforced scrum methodology and agile framework to team members and product owner
  • Facilitated effective communication within the scrum team
  • Removed project obstacles and developed solutions with the team
  • Protected the scrum team from the rest of the organization
  • Coached the team on positive and effective collaboration
  • Maintained the scrum ceremonies Time Boxes 
  • Developed strong relationship with Product owner, Marketing team and management throughout the organization
  • Modified existing test cases to satisfy new product requirements
  • Developed test Protocols and Review Peers Protocols
  • Created test suites for Build Acceptance Testing
  • Developed Test Reports and reviewed Peers Reports Performed GUI, Functional and Regression testing
  • Performed Integration and System Testing
  • Performed Memory Management and Battery Level testing
  • Documented defects with detailed description emphasizing he point of failure, steps to reproduce the error and provided screenshots where necessary.
  • Developed technical reference document for new verification Engineer Trained new hires
QA Tester 09/2006 to 12/2008
Texas Instruments Dallas, TX
  • Modified existing test cases to satisfy new product Requirements
  • Created Test suite for Build Acceptance Testing
  • Performed Exploratory Testing
  • Perform Integration and System Testing
  • Performed Memory Management and Battery Level testing
  • Performed Communication testing (Wired and wireless)
  • Performed Hardware compatibility and comparison testing
  • Performed Software Licensing Activation and Security testing 
  • Developed test Protocols and Review Peers Protocols 
  • Documented defects with detailed description emphasizing he point of failure, steps to reproduce the error and provided screenshots where necessary.
  • Trained new hire to take over my tasks in the project
Scrum Master / QA Tester 06/2003 to 09/2006
Key Engineering Atlanta, GA
Key Engineering was a consulting firm and I worked for various clients in Airlines, Banking and Retail industries

  • Facilitated Sprint Planning, Daily Scrum, Sprint Reviews and Retrospectives
  • Educated and reinforced scrum methodology and agile framework team members and product owner 
  • Facilitated effective communication within the scrum team
  • Worked within the organization to remove impediments and eliminate roadblocks that interrupt the development process
  • Protected teams from both internal and external distractions
  • Facilitated the teams in identifying and managing dependencies within product development
  • Used various techniques for effective Product Backlog management and User Stories writing and estimates
  • Ensured Transparency of the product Backlog and Sprint Backlog
  • Helped teams understand the need for clear and concise product backlog  
  • Facilitated Product backlog grooming
  • Performed GUI, Functional and Regression testing
  • Performed Integration and System Testing
  • Performed Wireless communication Testing
  • Troubleshoot to find root cause and give suggestions to the development team
  • Trained new hires,
  • Developed and executes test plans and protocols (Test Cases) for applications
  • Involved in project coordination and implemented test methodologies
  • Executed SQL queries for database validations
  • Generated Test Report
  • Generated Defects Reports with detailed steps on reproducing issues
  • Participated in User Acceptance Testing.
Student Engineer 08/2001 to 05/2002
ADTRAN, Inc Huntsville, AL
  • Executed Test Protocols
  • Performed Voice and Data testing using different protocols and networks
  • Analyzed test results and performed troubleshooting.
Education
Master of Science: Electrical Engineering 2005 University of Alabama in Hunstville - Huntsville, AL
Bachelor of Science: Electrical Engineering 05/2002 Alabama A&M University - Huntsville
Bachelor of Science: Physics 05/2001 Alabama A&M University - Huntsville
Certifications
Certified Scrum Master
This resume is created in 7 minutes.
Professional Profile
Dedicated and resourceful professional who focuses on prioritizing and organizing, following through to achieve project goals. Seeking a role of increasing responsibility.
Skill Highlights
  • MS Office Suite knowledge
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Dedicated team player
  • Strong interpersonal skills
  • Schedule management
  • Self-starter
Work Experience
Volunteer Receptionist/Office Clerk Oct 2017 to Dec 2017
The Neighborhood Center Deland, FL
  • Also February 2016 to October 2016
  • Answered incoming calls using multi-line telephone.
  • Signed in clients and directed them to the appropriate case manager.
  • Data entry using Excel.
  • Used MS Word to create/update documents.
  • Made copies, scanned documents, sent faxes and handled all incoming and outgoing correspondence.
Owner/Operator Jun 2013 to Current
Penny Wise Pet Sitting Deltona, FL
  • Excellent in-home care for domestic animals.
  • Scheduling using Readdle calendar.
  • Data entry and budget analysis using Excel.
  • Social media outreach using Facebook.
  • Pricing, invoicing and A/R management using Excel.
  • Customer tracking system using Excel.
  • Pet First Aid trained.
Volunteer Marketing Assistant May 2016 to Dec 2016
Volusia County Political Party Deland, FL
  • Recruited and coordinated volunteers.
  • Maintained and advertised on Twitter and Facebook.
  • Event planning.
  • Data entry using VAN.
  • Grassroots campaigning.
Volunteer Marketing Assistant Sep 2015 to Jul 2016
Collective Cares Deland, FL
  • Maintained and advertised using social media.
Quality Assurance Tester Mar 2011 to Mar 2015
Consumer Connections Apopka, FL
  • Tested products per company standards.
  • Provided accurate and appropriate reports for company analysis using MS word.
Education
High School Diploma Pine Ridge High School Deltona, FL
This resume is created in 7 minutes.
Professional Summary
I am a recent High School graduate, who is enthusiastic to use and develop my customer service experience and communication skills to provide an outstanding service to a range of customers
Skills
  • Strong verbal communication
  • Team liaison
  • Quick learner
  • Computer proficient
  • Quality-focused
  • Flexible
  • Creative problem solver
  • Quick learner
  • Self-motivated
  • Interpersonal skills
  • Positive outlook
  • Energetic and driven
Interests
Problem Solving I have the ability to problem solve Working through a problem looking for an outcome Sports Soccer play Men's All Age Division 2 play Summer Soccer at Soccer 5 Tuggerah Video games Listen to music Golf
Work History
Quality Assurance Tester Elanation 11/2016
  • Worked in a team environment to divide the game into sections to maximise our efficiency Bug Finding, Identification & Testing Record and report findings Provided recommendations for solutions to the bugs both mechanical and experiential.
Ground Manager Terrigal United Football Club 03/2016 - 09/2016
  • Coordinating field set up Ground Official and sign on coordinator.
Canteen Operator Central Coast Football Black and White Referee 04/2013 - 01/2015
  • Restocking inventory and reconciling sales, Officiating at junior football matches assisting the referee in senior football matches entering scores on the IPad writing a report on an infringement.
Cadet referee Terrigal United Football Club 04/2010 - 08/2011
  • Refereeing and mentoring 5 to 8 year old footballers managing spectators and officiating at Gala Days.
Academy of Interactive Entertainment 02/2016 - 12/2017
  • Advanced Diploma in Professional Game Development Game Design and Production Dec 2016 Central Coast Leagues Club RSA Central Coast (A161215AS_CC) RCG Central Coast (G161217AG_CC).
BAR Central Coast, Terrigal High School 02/2010 - 12/2015
  • High School Subjects Maths English Physics Chemistry Industrial Technology Multimedia Communication Skills I am able to send and receive emails Have a good knowledge of computers Create Multimedia Presentations Proven ability in pitching ideas and games Have a clear speaking voice Can write legibly Team work I work collaboratively in a team I play team sports have presented and completed joint projects Learning I am a keen learner this can be viewed in my school reports I came top of my referee course Technology I have a good working knowledge of computers I Use a variety of technology.
Education
This resume is created in 7 minutes.
Summary
Seeking a position where I can develop and excel while giving my best to an employer.
Experience
Closer / Funder
July 2017 to March 2018
Guaranteed Rate Naperville, IL
  • Familiar with the current knowledge of loan closing and documentation procedures.
  • Comprehensive knowledge of state, federal, regulatory, investor and internal guidelines and policies in regard to mortgage loan closing process.
  • Order wires, review executed loan documents.
  • Resolved issues and cleared closing conditions from the underwriting approval prior to disbursement.
  • Flexible and ability to work under pressure
  • Team oriented and ability to handle multiple tasks
Closer / Funder
September 2016 to July 2017
Neighborhood Loans, Inc Lombard, IL
  • Prepare and send Initial Closing Disclosure.
  • Make requested changes while complying with TRID guidelines 
  • Reviewed title, homeowners, condo, flood, hazard insurance policies for accuracy - verify sellers, borrowers and lenders information is current and correct.
  • Order wires, review executed loan documents.
Business Acceptance Tester / Quality Assurance
November 2013 to September 2016
PNC Mortgage Downers Grove, IL
  • Performs Quality Assurance testing for new products/services, hardware/software and application upgrades.
  • Created and Executed QA test scenarios and scripts based on analysis of production issues, business and user requirements Performs detailed analysis of PNC Change Control Requests, facilitating test scenario walk through with Business Analyst and business units to ensure test coverage for each new request.
  • Assists in the development and maintenance of operational / technical procedures, process workflows and training material (job aides) for new and updated systems/applications for Operations and Technical Business teams.
  • Provides operational, analytical and research support to LOB operations and business units.
Senior Closer
January 2009 to November 2013
PNC Mortgage Downers Grove, IL
  • Experience includes conventional, FHA, NY CEMA, VA and HARP loans.
  • Review files for accuracy and produce closing documents to Escrow Company for borrowers to sign at closing.
  • Audit final signed closing docs for accuracy; contact Escrow Company for corrections and missing documentation.
  • Fund loans once all corrections and missing documentation is received.
Personal Banker
January 2007 to January 2009
The Community Bank of Western Springs Western Springs, IL
  • Responsible for performing intermediate duties and support, related to branch operational activities and financial services.
  • Processed all new account transactions; assisting customers in their selection of various accounts and financial services.
  • Promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.
  • Received and processed cash and check banking transactions.
  • Prepared specific types of funds including savings bonds, travelers checks, money orders and certified checks.
Processor/Closer
January 2006 to January 2007
Mortgage Lenders Network USA Oakbrook, IL
  • Reviewed loan application to determine the completeness of all documents and verify the borrows qualification for specified loan product.
  • Reviewed title, homeowners, condo, flood, hazard insurance policies for accuracy - verify sellers, borrowers and lenders information is current and correct.
  • Handled legal document preparation and necessary data entry.
  • Reviewed the HUD1 and executed legal documents for accuracy and compliance with state and federal regulations.
Senior Closer
January 2003 to January 2006
Finance America/BNC Mortgage Downers Grove, IL
  • Conducted a comprehensive review of all loan packages released from underwriting.
  • Performed any necessary data entry functions related to the document ordering process.
  • Accurately recalculated or corrected impounds as applicable to the loan.
  • Followed up with Title Company's to ensure proper receipt of closing packages.
  • Acted as a backup to closer's when needed and resolved problem loans when necessary.
Certifications
 Completed NMLS required Federal SAFE Pre Licensure Education   2018
Skills
Well-versed in FHLMC, FNMA, FHA, VA, HUD, GNMA, RESPA, RD and Regulation Z guidelines Strong understanding and knowledge of computerized systems and other relevant applications (imPACT, Empower, Encompass, Quality Center, Brooks, FNMA Websites, Excel, Word, Powerpoint, etc).
This resume is created in 7 minutes.
Professional Summary

Results driven Project Manager dedicated to boosting company revenue through exceptional leadership and rigorous cost control techniques. Works with both on and off-shore teams and operates efficiently and creatively in fast-paced environments. Drives company growth by providing process improvement and on-time delivery of all IT projects.

Skills
  • Project Planning & Development
  • Strong Customer Service Skills
  • Team Building
  • Analytical & Detail-oriented
  • Advanced Problem Solving
  • Logistics Management
  • Agile Methodologies
  • Business Process Improvement
  • Proficient in MS Office
  • Strategic Planning
  • Software Development & Web Technologies
  • Multi-tasking
Software/Languages
Agile, SCRUM, MS Project, SourceTree, Google Docs, LiquidPlanner, Slack, BitBucket, JIRA, Balsamiq, Unity, GameMaker, Optimizley, Trello, Visual Studio, C#, C++, JS, HTML, CSS, SQL
Work History
Project Manager, 08/2016 to 12/2016
Mount Baker Vapor
  • Directed planning, budgeting, vendor selection and quality assurance efforts and established detailed common Project Management processes within the company.
  • Developed Project tracking document templates; proposal, charter, budget sheet, risk assess, closing.
  • Implemented LiquidPlanner to manage daily tasks for departments, project tasks, and strategic planning.
  • Establish and maintain relationships with third parties/vendors and managed the relationship with the client and all stakeholders.
  • Organized the construction of a $50k state-of-the-art Customer Service Call Center.
  • Managed the installation of a hazardous waste cage area and developed a SOP for implementing new Brick and Mortar locations.
  • Guided the development of warehouse inventory tracking software.
  • Coordinated the renovation of the Director's offices and worked with contractors to build a hallway with inventory closet.
  • Built a rudimentary 3D render of the warehouse and product flow and used strategic plan model into LiquidPlanner for tracking and task assignment.
  • Built live dashboards from LiquidPlanner for sharing live progress with Directors.
Project Manager, 09/2014 to 06/2016
TexasHoldem.com
  • Organized a team of 3 from scratch to complete the desktop version of our 2.0 website.
  • Designed the UI and wireframe for the 2.0 desktop and admin system.
  • Expanded web team from 2-4 to begin work on the 3.0 system.
  • Hired and integrated all new team-members as well as defining and communicating clear targets and objectives.
  • Started an internship program to acquire new talent from the local universities.
  • Built the communication structure for the teams around Slack.
  • Built the task management system with LiquidPlanner, Google Sheets, and BitBucket.
  • Directed regular progress/performance analysis for each team and submitted to stakeholders.
  • Conducted daily 15min standups meetings and managed the community forums.
  • Created and promoted our monthly Twitch LiveStream events for $500+ tournaments.
  • Ordered and built PC's for new hires with specs needed for their positions.
  • Integrated Optimizely for AB split testing and implemented Gherkin code for Unit Testing.
  • Performed all bug finding, UX/UI improvements, and other QA tasks.
Technical Team Lead, 06/2014 to 09/2014
Space Dwarves Entertainment
  • Organized the efforts of 8 remote developers to create the foundation for an MMORPG.
  • Oversaw the development of the multiplayer system using PlyGame in the Unity Game Engine.
  • Managed the asset pipeline for incoming art to be placed into the game.
  • Hired on new team-members as needed.
  • Developed Task flow with Google Docs and Google+.
  • Created and presented progress/performance reports.
  • Conducted 15 min online standups every other day.
  • Developed the in-game build-a-town tool.
  • Performed all bug finding, UX/UI improvements, and other QA tasks.
QA Tester Intern, 04/2010 to 05/2010
Snapshot Design
  • Tested Ecommerce sites during my high school Senior Project internship.
Wilderness Intensive Leadership Development (WILD) Program , July 2008 & July 2009 Participant
  • Gained experience and skills in outdoor living, community development, leadership, and group dynamics.
Education
Bachelor of Science: Computer Game Production and Design, 2014
DePaul University - Chicago, IL
Bachelor of Science: International Business Administration , 2013
Linkoping University - Sweden
This resume is created in 7 minutes.
Career Overview
Diversified experience in Software Testing, Test Automation and Quality Assurance. Experienced in SDLC Methodologies like Waterfall, Iteration, Agile, Spiral.
Qualifications
MS Office(Excel, Power Point, Word ) MySQL, Sql
Work Experience
Finacial Analyst
  • eClerx is a Knowledge Process Outsourcing partner for trade support and validation, settlements clearing and reconciliation which works for credit Suisse client.
  • Responsibilities: Handled various accounting transactions and Reconciliation tasks.
  • Worked in team that handles Post Settlement Tasks.
  • Prepared reports using MS Excel, MS Word Trained and mentored new recruits.
  • Worked on Manual Payment tools.
  • Standard Chartered (Bhopal India) Apr'10- july'10.
Summer
  • Informed customer about various bank products Prepared report about comparison between Equity and Mutual fund.
  • Experienced customer handling and selling Strong data entry skill while making Database Education and certifications.
Tester
January 2012 to October 2012
Electro Tools
  • This is a client/server application developed for Electro Tools to automate Accounting and Inventory departments.
  • The module was developed for accounting system entry screens like cash receipt & payment entry, debit & credit note entry, Bill Entry.
  • Responsibilities: Participated in analysis of Business requirements, functional requirements and other development documents.
  • Interacted with clients to determine User requirements and goals.
  • Developed Test Plans, Test Cases and Test Scripts for System and UAT Testing.
  • Performed Black box testing, Functional testing, Integration testing, Regression testing, and System testing.
  • Implemented Regression Testing after every new build using QTP.
  • Validated the data by using SQL queries extensively Developed Test Summary Reports and Defect Tracking reports using JIRA.
  • Participated and Organized weekly meetings and walkthroughs to improve the testing effort and reported to QA Lead/Manager about the proceedings.
  • Environment: QTP 6.5, Java, Windows XP, SQL, L.
Education and Training
MBA Degree : Finance, 2011
Diploma : Software engineering, 2009
BCom Commerce with Computer Application 2006 Training Black Box Testing and Automation Tools. White Box Testing with JAVA
This resume is created in 7 minutes.
Summary

Dedicated and thorough electrical engineering graduate with excellent technical, analytical and communication skills. Trained in power electronics, programming, signal processing and hardware construction and testing.

Objective

To obtain an engineering position with PG&E that values problem solving skills and teamwork. It would be preferable to work near SLO county if possible.

Education
Bachelor of Science : Electrical & Computer Engineering, 2015 The University of Texas at Austin

GPA: 2.5

Relevant Courses: Power Electronics Lab, Linear Systems and Signals, Embedded Systems Design, Software Design, Circuit Theory, Electromagnetic Engineering, Digital Logic Design, Automatic Control

Experience
General Manager
May 2006 to June 2015
FireCrystals Paso Robles, CA
  • Oversaw new employee training
  • Optimized efficiency by introducing faster bookkeeping methods
  • Improved company website by updating aesthetics and content
  • Streamlined production by introducing new ideas
  • Assisted in packaging and shipping of product as well as workspace upkeep
Programmer/ Hardware Designer
January 2015 to May 2015
Robot Design Competition Austin, TX
  • Awarded 1st place in a team-built, fully autonomous robot car design competition
  • Added functionality by programming a new operating system that used an indexed file system capable of SD card interfacing and displaying a FFT graph calculated from IR sensor data
  • Improved IR sensor data by designing and soldering analog filters
  • Maximized mechanical speed by reducing motor friction, increasing tire tread, and optimizing wheel circumference
  • Assisted team members significantly in debugging and robot construction
Programmer/ Assistant Designer and Researcher
August 2013 to May 2014
Senior Design Project Austin, TX
  • Greatly improved user interface by aiding in GUI design
  • Significantly contributed to final project design by participating in all major team decisions
  • Improved team efficiency by researching and communicating information on 3D image processing
Hardware Builder/ Tester
January 2013 to May 2013
Power Electronics Lab Austin, TX
  • Learned high power AC to DC, DC to DC and DC to AC conversion by building, testing and analyzing a diode bridge rectifier, a single-ended primary-inductor using a MOSFET firing circuit, and an H bridge inverter respectively
  • Learned how to supply power to the grid and amplify audio by using an H bridge inverter
  • Learned how solar panels work and measured their power output relative to sun position and panel tilt
Skills
  • Power circuit construction and testing
  • Verilog, VHDL, C, MATLAB, some PHP and HTML, Microsoft Word and Microsoft Excel
  • Problem solving and analytical thinking
  • Embedded software development
  • FPGA development
  • Comfortable with Linux and BSD
  • Written communication and team compatibility
Affiliations
  • 1st place in University of Texas robot design competition - 2015
  • Active member of the Association of Federal Communications Consulting Engineers - 2014 to present
  • Drummer for University of Texas Longhorn football and basketball - 2013 to 2014
  • Winter Guard International world class drummer - 2013 to 2014
  • Drum Corps International world class conductor - 2013 to 2013
This resume is created in 7 minutes.
Professional Profile

A technically-advanced information technology specialist who has been successful in software administration, help desk support, data communications, and computer diagnostics.

Highlights

Microsoft SQL Programming and design skills wit

Experience
Electronics/ Sales Associate
  • Greet customers and ascertain what each customer wants or needs.
  • coupons, and vouchers, balancing cash drawers, and making deposits.
  • security practices.
  • Maintain records related to sales.
  • situations.
Laptop Technician- Material Handler
  • Diagnose and repair desktops, laptops and peripheral devices Perform installation, diagnosis and repair of all computers Troubleshoot computer hardware and software Take apart and re-assemble computer systems as required Perform preventive maintenance by installing prudent software and hardware.
Quality Control
  • Increased database security and cost efficiency by 5%.
  • Leadership Served as leader of design team.
  • Quality Assurance Streamlined QA process to increase efficiency and reduce new product "rollout" time Network Security Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links.
  • Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.
Cashier Sam's Club
  • Greeted customers and determined their needs and wants Discussed type, quality and number of merchandise required for purchase Recommended merchandise based on individual requirements Advised customers on utilization and care of merchandise Provided advice to clients regarding particular products or services Explained the use and advantage of merchandise to customers Answered customers' queries and concerns.
Cashier/ Game's Manager
  • Movie Gallery Answer customers' questions, and provide information on procedures or policies.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Compute and record totals of transactions.
  • there is adequate change.
  • Greet customers entering establishments.
Apple Computer Technician Quality Tester, 03/2014 to Current Flextronics Aerotek Memphis, TN
  • Diagnose and repair desktops, laptops and peripheral devices Perform installation, diagnosis and repair of all computers Troubleshoot computer hardware and software Re-assemble computer systems as required Manually set up computer systems Open and close cash registers, performing tasks such as counting money, separating charge slips, Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and Compute sales prices, total purchases and receive and process cash or credit payment.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that Perform preventive maintenance by installing prudent software and hardware.
Education
High School Diploma: 2011 Southaven High School Memphis, Tn
Associate of Science: Computer Network Admin, 02/2014 Remington College Memphis, TN