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Work History
92F, Petroleum Supply Specialist,(88M Motor Transport Operator), Road Tester, 05/2008 to 03/2017
 US Army reserve 844th EN BN FSC Aco 2nd Platoon 2Squad – Knoxville, TN
  • Submitted all delivery documentation in a timely manner.
  • Completed basic maintenance such as minor repairs to keep vehicle neat and running properly.
  • Reported all accidents, damage and malfunctions involving company equipment to management.
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Drafted military and nonmilitary correspondence.
  • Planned and briefed personnel on missions.
  • Tracked personnel and supplies within the company.
  • Tracked and filed administrative paperwork and personnel folders.
Cdl Instructor, 05/2017 to 09/2017
 Peak Technical Institute – Maryville, TN
  • Maintained a daily, legible DOT log book and submitted corresponding documents.
  • Completed basic maintenance such as minor repairs to keep vehicle neat and running properly.
  • Worked with an average of 10-12 participants per class.
  • Administered performance reviews to evaluate each participant's progress.
  • Conducted one-on-one tutoring sessions for new employees.
  • Assumed ownership of all training program initiatives.
  • Used a variety of assessment tools and strategies to improve instruction methods.
  • Clearly communicated objectives for all lessons, units and projects to all participants.
  • Addressed all questions from training program participants.
Driver/Training Engineer, 06/2014 to 04/2016
 Schneider National – London, Ky





  • Verified each delivery against shipping instructions before delivering to customers.
  • Recorded each delivery using the proper paperwork before leaving the warehouse.
  • Inspected cargo for count accuracy.
  • Organized training for 1-2 new employees per week.
  • Extensively trained new and existing employees.
  • Clearly communicated objectives for all lessons, units and projects to all participants.
  • Administered performance reviews to evaluate each participant's progress.
  • Used a variety of assessment tools and strategies to improve instruction methods.
Pychatirc Technician, 11/2013 to 06/2014
 Pasaedena Villa – Seveirville, TN
  • Observed and monitored client behavior and responses to treatment.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Monitored client census by using the Daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
  • Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.
Mechandiser, 01/2013 to 07/2013
 Coca Cola – Knoxville, TN
  • Completed stock orders and managed inventory levels.
  • Established strong vendor relationships to maintain and support the business.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
CAE 1 Techincal Support, 06/2013 to 12/2013
 Comcast – Knoxville, TN
  • Provided incentive to increase productivity by offering employees awards for best customer service.
  • Managed high call volume with tact and professionalism.
  • Defused volatile customer situations calmly and courteously.
  • Met or exceeded service and quality standards every review period.
  • Met or exceeded service and quality standards every review period.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Referred unresolved customer grievances to designated departments for further investigation.
Service Advisor, 12/2011 to 02/2013
 Ted Russell Mitsubishi – Knoxville, TN
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Achieved sales goals and service performance requirements through new customer sales.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Asked open-ended questions to assess customer needs.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Managed office supplies, vendors, organization and upkeep.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Maintained a clean reception area, including lounge and associated areas.
  • Organized all new hire, security and temporary paperwork.
Operator/ Safety advisor, 12/2010 to 12/2011
 Millinetek – Knoxville, TN
  • Received and correctly processed both written and verbal instructions, prints and work orders.
  • Verified part numbers and placed parts in appropriate shipping containers.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Conducted safety inspections and followed safety rules and procedures.
  • Assisted with receptionist duties, file organization and research and development.
  • Scanned documentation and entered into the database.
  • Added new material to file records and created new records.
92F, 88M, Driver, Truck Commander,Gunner, Combat Life Saver, 03/2009 to 04/2010
 US ARMY Reserve – Iraq, Camp Stryker
  • Developed and led training programs in preparation for combat.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Drove multi-stop routes and made deliveries of Hazmat freight.
  • Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
  • Obtained scanned records and uploaded them into the database.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Added new material to file records and created new records.
Education
High School Diploma: 1992
 WCTC - Waukesha, WI
Certifications
  • Schneider Training Engineer Certification
Skills
  • Proficient in creating and maintaining schedules
  • Taught various lessons to numerous participants
  • Excellent time management skills.
  • Class A Commercial Driver's License
  • Accurate and detailed
  • Maintains confidentiality
  • Independent worker
  • Articulate and well-spoken
  • Creative problem solver        
  • Critical thinking
  • Weapons training
  • First Aid certified
  • Organized
  • 5 years as a Squad/Team Leader and Road Tester within military career
  • Dedicated team player
  • Professional and mature
Summary
Organized, efficient and adaptable, highly skilled in office administration, data organization, proofreading, database management and word processing.
Boom Operator /Driver

This resume is created in 7 minutes.
Inspiring Software Builder
Experienced developer with diverse industry experience in mobile development, insurance and production. Professional expertise includes software testing, test case development, bug tracking and video/audio editing. 
Skills
  • Able to analyze and troubleshoot Information and technology solutions, audio, and visual issues.
  • Experience using Visual Studio 2012 to track, write, and add user stories to improve quality and productivity.
  • Proficient in Microsoft Test Management to track, write, report, test cases, and bugs for Software Testing.
  • Experienced, in using Jira, FishEye Crucible and TestFlo for tracking the progress of features and bugs, doing code reviews, and writing and running test cases.
  • Knowledge of using Leankit to track the progress of features, user stories and bugs.
  • Trained in the use of Jenkins for building applications and running jobs.
  • Have used Burp and Fiddler for testing performance and security against an Odata REST application.
  • Experience Editing audio for film, video and interactive media.
  • ProTools, Final Cut Pro, Adobe Premier, Audition for editing, mixing and recording audio and video.
  • Basic soldering skills and techniques.
  • Experience with Mac and PC.
  • Proficient in Microsoft Office Suite.
  • Adept in writing and editing Wiki for documentation.
  • Experienced in Agile and Scrum Methodology
Work Experience
QA Software Tester 07/2013 to 12/2017 Vertafore Inc Bothell, WA

Created and tested the company's first hybrid Apache Cordova mobile apps with HTML, CSS & JS.

​
  • Identified application features and defects with an on-shore and off-shore team of developers, system engineers, project managers, UX designers, and testers.
  • Designed test plans and developed cases for functional, integration system, and user acceptance testing.
  • Examined business and system requirements and specifications to create and execute detailed test plans, and verify bug fixes.
  • Worked in an Agile and Scrum Environment
Quality Assurance Intern 01/2013 to 07/2013 Vertafore Inc Bothell, WA

Created and tested the company's first IOS native mobile app.

​
  • Assisted with creating and testing the company's first IOS native app.
  • Organized with a 10-person team of developers, system engineers, project managers, UX designers, and testers to identify application features and defects.
  • Designed test plans and define cases for functional, integration system, and user acceptance testing.
  • Analyzed business and system requirements and specifications to create and execute detailed test plans, and verify bug fixes.
  • Worked in an Agile and Scrum Environment.
Board Operator 01/2012 to 03/2017 Entercom Communications Corporation Seattle, WA

Recorded, mixed, and produced radio shows and commercials for the company's difffrent stations.

  • ​Ensured all commercials run and play on the radio at designated times.
  • Initiated weekly Emergency Service Announcements.
  • Ran the board for radio shows.
  • Archived music for station.
Game Tester 09/2011 to 10/2012 Volt Redmond, WA
Tested and adapted Xbox games for Xbox systems.
​
  • Performed user interface testing for Microsoft video games.
  • Accurately wrote bug reports using a PC-based tool.
  • Reported results to Team Lead.
Sound Production Crew 01/2011 to 10/2014 Mars Hill Church Seattle, WA
Recorded, mixed, and produced music for the company's different services.
​
  • Analyzed and uploaded songs from each Sunday service to the web to create references for production teams.
  • Conducted, set up and manage audio-video equipment for services and events.
  • Operated and mix each service to produce a production for the public to enjoy.
  • Record each service for later production use.
Audio and Video crew 03/2013 to 03/2013 Sakuracon Seattle, WA
 Setup and maintained the A/V for panels at the event.
​
  • Set up A/V equipment for panel rooms, game rooms, and theaters at the Seattle Convention Center.
  • Helped mix and monitor events and panels using multi-channel audio mixing boards.
Sales Associate 08/2008 to 12/2008 Toys "R" Us Bellevue, WA

Served and assisted customers throughout the store.

​
  • Tracked merchandise and communicated to team members what products were available for customers.
  • Answered questions from customers while guiding them to products.
  • Operated computerize cash register system interfacing with technology.
Education and Training
Bachelor of Science in Software Development 2020 Western Governors University of Washington (WGU) Kent, WA, United States
Currently studying and progressing through the Software Development program.
Expected to finish in 2020
Quality Assurance & Technical Support Certificate 2013 Year up Puget Sound Seattle, WA, US

A program that provides hands-on skills in development, Bellevue College credits, and corporate internships at leading Puget Sound corporations. Courses include Information Technology, Business Communications, and Professional Skills.

Associate of Applied Arts in Audio Production 2011 The Art Institute of Seattle Seattle, WA, US
Certifications
Certified CompTIA A+
Candidate ID:COMP001021144082
Certification Date: May 15, 2017
 
Certified CompTIA Project+
Candidate ID:COMP001021144082
Certification Date: Apr 20, 2018 

Certified CIW Advanced HTML5 & CSS3 Specialist
Candidate ID: 790269
Certification Date: Oct 16, 2017

Certified CIW Site Development Associate
Candidate ID: 790269
Certification Date: Oct 16, 2017

This resume is created in 7 minutes.
Professional Summary

Skilled Sales Associate with six plus year track record of success. Maintain professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success.

Affiliations
Detail-oriented professional with strong technical skills and the ability to learn concepts quickly. Qualifications Microsoft Office proficiency Verbal/written communication Order Processing Team player mentality Inventory management Critical Thinker
Skills
  • Graphic Arts, Regional Occupation Program (two certificates).
  • Adobe Photoshop 6, 7, and CS to CS5.
  • Adobe Premiere CS5.
  • Adobe Dreamweaver CS5.
  • Microsoft Windows 98, 2000, Millennium Edition, XP Pro, Windows 7 Home/Professional x86/x64, and Windows 7 Ultimate x64 and Windows 10 Pro 64x.
  • Microsoft Office 2007 and 2010 (Word and Excel).
  • Customer service focus
  • Merchandising understanding
  • Product knowledge
  • Professional demeanor
  • Multi-tasking strength
  • Interpersonal skills
  • Safety-conscious
Work History
Electronics & Plus Mobile Team Member, 06/2012 to Current
 Target – Capitola, CA
  • Pleasantly greeted guests(customers) and determined what their individual needs and wants were by asking appropriate questions in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Trained and served as a peer coach for new sales associates.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Loaded and unloaded merchandise using a ladder and pallet jack.
  • Maintained accurate stock records by researching on the floor items and back-stocking overfill.
  • Conducted inventories of materials on the work floor every couple of months.
  • Pulling items from the stock room.


Plus Mobile:

  • Activated phones on networks such as Consumer Cellular, AT&T, Verizon and Sprint.
  • Discussed Motorolla, LG, Samsung and Apple differences, benefits and drawbacks with customers.
  • Troubleshot technical concerns regarding cell phone operations, applications and performance.
  • Managed inventory storage in a clean and organized fashion.
  • Maintained inventory count, tracked usage and documented variances.


Electronics Flow Team:

  • Loaded and unloaded merchandise using a pallet jack.
  • Picked up incoming stock and delivered materials to designated locations.
  • Conducted monthly inventories of materials on the work floor.
  • Sort items from repack boxes for security sensitive items and check them off for Assets Protection to review later.
  • Pulling items from the stock room.
  • Backstocking to the stock room that wont fit on the sales floor.


Backroom Team:


  • Scan in merchandise to back room shelving locations.
  • Scan out merchandise from back room locations and prepare for the Sales Floor TMs to stock.
  • Process online orders (go to appropriate stock location and scan out).
  • Put overstock (back stock, surplus of product) items away in their correct shelving locations.
  • Retrieve large product from the back.
  • Miscellaneous tasks the leaders see fit.
Electronics Flow Team Member, 08/2016 to Current
 Target – Capitola, CA
  • Loaded and unloaded merchandise using a pallet jack.
  • Picked up incoming stock and delivered materials to designated locations.
  • Conducted monthly inventories of materials on the work floor.
  • Sort items from repack boxes for security sensitive items and check them off for Assets Protection to review later.
  • Pulling items from the stock room.
  • Backstocking to the stock room that wont fit on the sales floor.
Backroom Team Member, 06/2018 to 07/2018
 Target – Capitola, CA
  • Scan in merchandise to back room shelving locations.
  • Scan out merchandise from back room locations and prepare for the Sales Floor TMs to stock.
  • Process online orders (go to appropriate stock location and scan out).
  • Put overstock (back stock, surplus of product) items away in their correct shelving locations.
  • Retrieve large product from the back.
  • Miscellaneous tasks the leaders see fit.
Sales Associate, 09/2008 to 10/2010
 RadioShack – Capitola, CA
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Trained and served as a peer coach for new sales associates.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Activated phones on networks such as Boost Mobile, AT&T, Virgin Mobile and Sprint.
  • Discussed Motorolla, LG, Samsung and Apple differences, benefits and drawbacks with customers.
  • Troubleshot technical concerns regarding cell phone operations, applications and performance.
  • Key Holder - Responsible for opening or closing the store.
Quality Assurance Tester, 04/2007 to 11/2007
 Electronic Arts – Redwood City, CA
  • Project - Hellgate: London (released October 31, 2007).
  • Provide expert testing for game features and development tools.
  • Drive smoke-testing for build promotion and coordinate with other team members for reporting and troubleshooting.
  • Create and maintain detailed test cases for implementation / verification of features.
  • Be the voice of quality for the product.
eBay Coordinator, 03/2006 to 02/2007
 West Marine – Watsonville, CA
  • Responsible for providing customers with the best service possible.
  • Responding quickly and efficiently to customer concerns via phone & email.
  • Sourced West Marine Date Base for products to meet eBay requirements and built eBay pages.
  • Providing clear images and detailed information for customers to consider certain products.
  • Coordinated with West Marine retail stores to provide products when warehouse failed to or a replacement was needed due to shipping issues.
  • Representing the company in a positive manner.
Education
High School Diploma: 2003
 Soquel High School - Soquel, CA
Cabrillo College - Aptos, CA

This resume is created in 7 minutes.
Professional Summary

Top producing sales professional and expert in the visual testing  industry. Dynamic communicator who consistently exceeds goals and company expectations. with heap of experience working with multi-national companies at home and overseas.

Skills
  • Industrial inspection
  • quality controller
  • project manager
  • Team leadership
  • Team liaison

Non destructive test operator 

  • Data management
  • Self-motivated
  • Project management
  • Powerful negotiator
Work History
visual tester, 01/2000 to 01/2012
Sazeh Consultants – Asalooyeh, Booshehr
  • Welding inspection
  • non-destructive test 
  • Painting inspector
  • Insulation inspector
  • Head of  quality control team 
  • Head of Non- Destructive Test
Education
Advanced Diploma: Welding , 2012
Welding - Asalooyeh

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