User Researcher resume examples

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Skillful User Researcher resume

Yiwen Li
Education and Training
2020 University of California, San Diego La Jolla, CA Bachelor of Science Probability And Statistics Double Economics

Honor: Triton Research & Experiential Learning Scholars

Skills
  • Python, Matlab, Java, Javascript, Latex, R studio, Stata
  • DB Visualizor, IBM WCA/Cloud, Watson Studio, Amplitude, Segment
  • Advanced Statistical Analysis (A/B Testing, time series)
  • Agile methodology and Design Thinking
Experience
Data Scientist/Cognitive Software Developer, 01/2020 Current IBM
  • Build domain specific data science solutions using Python, Statistical packages, Deep and Machine Learning algorithms and frameworks like TensorFlow, Keras, and PyTorch, database (SQL) and other data mining tools.
  • Design and develop next generation enterprise ready capabilities in the Artificial Intelligence (AI) and Machine Learning (ML) category by working on products such as the Model Asset eXchange (MAX) and IBM Cloud Watson Machine Learning.
  • Apply a diverse set of tactics, including statistics, quantitative reasoning, and machine learning to solve problems as well as independently research and produce actionable insights.
  • Manage Weekly Metrics reports, keep track of team's change of assets and maintain Amplitude database
    Work with business acumen, evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implementing solutions,
Student Researcher @ Ren's Lab, 09/2018 01/2020 Center for Epigenomics-UCSD Health La Jolla, CA
  • Developing quantitative framework to compare cell-type-specific regulatory vocabularies
  • ML Algorithms: LS-GKM, GKM SVM, DBSCAN, Big data analysis, data visualization(Scikit-learn, ggplot, PCA Analysis), manipulate biological data .fasta .bed files
Research Assistant @ Yuyan's Lab, 03/2018 01/2020 UC San Diego School of Medicine La Jolla, CA
  • Topic modeling on Hookah Bar Yelp reviews (LDA), Twitter data mining with Python, Content Analysis, Sentiment Analysis
Business Analysis Intern, 06/2019 08/2019 IBM San Francisco, CA
  • Find significant patterns of churn rate and help team make marketing campaign decision, create code patterns, ANOVA Testing
  • Generate code patterns for CODAIT DAX model team - text clustering and concept abstractness
  • Deploy GDPR contract and application on IBM developer app
  • Provide feedback to Offering Management team on IBM Q Experience and Execute Developer Advocacy Meetup Events
Data Scientist Intern @ Data Modeling Team, 06/2018 07/2018 TalkingData Beijing, China
  • Use Spark analyze huge amount of data (around 3T) with Random Forest model, predict home and work locations of users to help DIDI/Uber better navigate customer market - 68% Accuracy
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Job-winning User Researcher resume

Keith Warmkessel III
Professional Summary

I am well-organized and efficient with sound knowledge of medical practice and research protocol. I am a fast learning, charismatic, and punctual professional with interest in advancement in both academic and professional capacities.

Skills
  • Staff training and development
  • Data and statistical analysis
  • Mathematical aptitude
  • Detail-oriented
  • Screening
  • e-TMF and CTMS training
  • Patient Recruitment
  • Microsoft Office proficiency
  • GCP and Biomedical Research Certified
Work History
Clinical Trial Associate, 08/2019 to Current
Ora Inc. Andover, MA
  • Maintained compliance with protocols covering patient care and clinical trial operations.
  • Collected, evaluated and modeled collected data.
  • Worked with principal investigator and sponsors to facilitate daily trial activities and ensure compliance with research protocols.
  • Coordinated clinical trials focused on disorders such as Ophthalomology and Dermatology.
  • Monitored unit budget to ensure financial objectives were met.
  • Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
  • Collected data and followed research protocols, operations manuals and case report form requirements.
Ophthalmic Technician II, 12/2018 to 08/2019
New England Eye Center Boston, MA
  • Assist in laser treatments and minor procedures
  • Perform various testing such as Optical Coherence Tests, Topographys, Ultrasound imaging, Ocular Surface staining with Fluorescien/Lissamine Green and TBUT assessment , Refractions, and Pachymeters.
  • Trained as a comprehensive Ophthalmic Scribe with experience in medical ophthalmic billing and coding
  • Trained in Comprehensive, Cornea, Retina, Glaucoma, and Ocular Plastic subspecialties.
  • Certified Ophthalmic Assistant
Clinical Biomedical Researcher, 12/2018 to 08/2019
Tufts Medical Center Boston, MA
  • Perform biomedical procedures related to individual studies.
  • Assisting with subject screening and recruitment, including developing and implementing recruitment strategies.
  • Review IRB protocols
  • Acquiring, and organizing data including by internet and paper questionnaires.
  • Assisting in date analysis
  • Assisting with training and orientation of new students, interns, and fellows
Ophthalmic Technician, 12/2017 to 12/2018
OCB Waltham Eye Center Waltham, MA
  • Trained in Cornea, Glaucoma, Optometry, Oculoplastics and Retina subspecialties 
  • Skills include VA testing, AR/Refraction, Applanation, Lensometry, BAT/PAP, Color vision testing, Pachymetry 
  • Ability to perform diagnostic testing including Pentacams, Tear lab, Inflammadry,  and Humphrey Visual Fields 
Medical Assistant, 02/2013 to 02/2014
Tilghman Medical Center & Urgent Care Allentown, PA
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Performed procedures and uses equipment as delegated by a licensed professional, including Phlebotomy, C-Arm X-Ray Machine, and EKGs.
  • Collects patient specimens and data, including vital signs, input/output, urine specimens and other delegated measurements.
Education
Bachelor of Science: Psychology, 2017
Suffolk University - Boston

Cum Laude [3.5/4.0]

Associate of Arts: General Studies Lehigh Carbon Community College - Schnecksville

Magna Cum Laude [3.8/4.0]

Certification: Health Assisting Lehigh Career & Technical Institute - Schnecksville, PA
Honors and Leadership Activities
Member- Phi Theta Kappa Honors Society
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Top User Researcher skills

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Experienced User Researcher resume

Scott Milewski
Professional Summary
I am an IT professional with a 25-year background in all aspects of technology, including Helpdesk, desktop support, system administration, budgeting, troubleshooting and network management, including 15 years as a Network Administrator. In-depth understanding of business logic and flow. Excellent problem solving, customer service, and communication skills. I work on figuring out WHY, as well as the HOW.  And I love cannolis.
Skills
  • OPERATING SYSTEMS:  DOS, Linux, OS X, Netware, Windows OS
  • SOFTWARE:  Most major packages, including anti-virus, backup, database, business, and network monitoring software
  • HARDWARE:  Most major hardware platforms for desktops, servers, switches, firewalls and VPN
  • Keywords:  AVG, McAfee, BackupExec, Unitrends, Amazon AWS, FusionAnalytics, VMWare, Oracle, MongoDB, MySQL, Apache, Cacti, Nagios, SolarWinds, GLPI, iSupport, Tomcat, SaltStack, Office, Exchange, Sharepoint, Dell, HP, Apple, DataDomain, Cisco, ASA, NetGear, SonicWALL, F5 LTM
Work History
Network Operations Engineer (Remote Position) naviHealth - Brentwood, TN 06/2012 - Current
  • Maintenance, documentation, and troubleshooting of CentOS 5.6/6.4/7.0 Linux servers, and various in-house software packages
  • Creation and maintenance of VPN tunnels for outside customers
  • Deploying new software and subsequent updates to customer-facing server farms
  • Responsible for monitoring software (Nagios and SolarWinds)
  • Heavily involved in deployment and troubleshooting of Linux-based fax-to-email servers
  • Working closely with development / qa on deploying, testing, troubleshooting dev/qa/staging/production environments
  • Responsible for new Linux server deployment for two data centers, including documentation
  • Responsible for MongoDB infrastructure in dev/qa/staging/production
  • Responsible for researching, purchasing and implementing backup solution (Unitrends, BackupExec, and Data Domain devices) for all data center servers, and archiving to AWS Cloud services
  • Updates of various items: F5 GeoLocation updates, ZipCode Updates for development and production databases
Network Administrator Kennebec Savings Bank - Augusta, ME 11/2008 - 06/2012
  • Maintenance, documentation, and troubleshooting of Windows 200x Primary and Backup Domain Controllers, DHCP, DNS, WINS, print servers, and file servers, including backups, patches and antivirus updates
  • Troubleshooting, updating, and maintenance of network switches for all branch offices
  • Heavily involved in core database updates and patches (Fiserv, Open Solutions, Inc.)
  • Responsible for new server deployment (physical and virtual) for all branch offices, including documentation
  • Responsible for VMWare Data Recovery and Acronis backups
  • Responsible for troubleshooting and patching Internet banking check and statement imaging system (Fiserv Director)
  • Research, implementation, and maintenance of email encryption (ZixCorp)
  • Research, implementation, and maintenance of HelpDesk ticketing system (Track-It)
  • Research, implementation, and maintenance of network fax solution (FaxFinder)
  • Currently researching replacement for custom Intranet package
  • Working with vendors and ISP's for resolution of IT and internal employee issues
  • Ensured consistent, reliable and timely delivery of support services to office and various branches
  • Creating and maintaining documentation of various procedures, including use documentation
Systems Engineer / Facilities Coordinator Thorndike Press - Waterville, ME 12/2002 - 11/2008
  • Maintenance, documentation, and troubleshooting of Windows NT / 2000 / 2003 Primary and Backup Domain Controllers, DHCP, DNS, WINS, print servers, and file servers, including backups, patches and antivirus updates
  • Setup, deployment, backup, documentation, and troubleshooting of desktop and laptop machines with Windows 2000 Professional and Office 2003
  • Troubleshooting and maintenance of switches and hubs, Nortel Phone System, and MS Access databases
  • Working on various projects for main office in Michigan
  • Ensured consistent, reliable and timely delivery of support services to office
  • Maintenance of weekly communication to management team on all tasks, and also to main office in Michigan
  • Working with vendors and ISP's for resolution of customer issues
  • Troubleshooting, repairing and resolving all printer issues
  • Implementing SOP's on software, hardware, and computer equipment sign-out and created central license and serial number archive and repository for organization
  • Responsible for various facilities-related building functions, including outside vendor communications and budgeting
Systems Engineer ValCom - South Portland, ME 02/2001 - 11/2002
  • Installation, setup and maintenance of Windows NT / 2000 Primary and Backup Domain Controllers, print servers, file servers, backup systems, and DHCP, DNS, WINS servers
  • Installation, setup, and maintenance of Citrix MetaFrame 1.8 / XP servers, Cisco Routers and Firewalls, SonicWall firewalls. VPNs, and wireless technology
  • Performing security and network audits for customers, recommendation of security and backup policies and procedures, SOP's for software and hardware
  • Setup and troubleshooting of desktop and laptop machines with Windows NT / 2000, Windows 95/98/Me, TCP/IP, printing, user, software and hardware issues for customers
  • Working with vendors and ISP's for resolution of customer issues
  • Included in rotation of 24x7 on-call pager
  • Determining customer's present needs, and anticipating future needs
Systems Administrator Applied Intranet Technologies - Camden, ME 02/2000 - 01/2001
  • Installation, setup and maintenance of Primary, Backup Domain Controllers, main file server, VPN server, Email server, DNS, WINS, and DHCP servers, firewall, backups, and networking equipment
  • Implementation of Enterprise-wide Anti-Virus solution, and security policies and procedures
  • Organized transition to an externally hosted mail system from the in-house solution
  • Upgraded network hardware from hubs to switches, and cable from coax to fiber optic
  • Setup and maintained servers at remote office sites (New York, Portland, etc)
  • Troubleshooting TCP/IP, Windows NT network, printing, user, software and hardware issues
  • Setup and troubleshooting of desktop and laptop machines with Windows NT / 2000, Windows 95/98
  • Created central license and serial number archive and repository for organization
  • Implementing SOP's on software and hardware ordering and inventory
Network Engineer MeetingMakers, Inc. - Woburn, MA 10/1999 - 01/2000
  • Troubleshooting TCP/IP, Windows NT network, printing, user, software and hardware issues, clustering, IIS 4.0 web farm, SQL 6.5 database servers, and ODBC connections
  • Installation, setup, maintenance and backup of DNS, WINS and DHCP servers, Primary and Backup Domain Controllers, IIS web servers, SQL database servers, and file servers
  • Setup and troubleshooting of onsite conference LANs
  • Programming router to route new IP addresses
  • Supervised desktop support person for troubleshooting issues
  • Authored technical information documents
Bioinformatics / Desktop Support Analyst Genetics Institute - Andover, MA 04/1998 - 10/1999

Help Desk Analyst Parametric Technology Corporation - Waltham, MA 01/1998 - 02/1998

Level 2 Support Technician Liberty Mutual Insurance Corporation - Portsmouth, MA 09/1997 - 01/1998

Internet Course Instructor Burgess Business Solutions - Bath, ME 02/1997 - 08/1997

User Assistance / Support Analyst Bates College - Lewiston, ME 06/1996 - 08/1997

Computer Technician Kennebec Valley Community College - Fairfield, ME 09/1994 - 08/1996

Education
Associate of Science: Applied Electronics Technology Kennebec Valley Community College - Fairfield, ME 1996
Interests

Music

Fly fishing

Hiking

Reading

Men's groups

Dancing

RV Camping

And of course, cannolis

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