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Objective

Resourceful, and Passionate student who is looking for an opportunity to expand and utilize my recently learned electrical training.

Resourceful, and Passionate student who is looking for an opportunity to obtain a position in an organization that will allow me to strengthen, expand, and utilize my electrical skills obtained in training.

Resourceful, and Passionate individual seeking for an opportunity to obtain a position in an organization that will allow me to strengthen, expand, and utilize my electrical skills obtained in training.

Resourceful, and highly skilled individual seeking an opportunity in a progressive and fostering organization which will allow me to strengthen, expand, and utilize my electrical skills in conjunction with my other trade-related skills sets.

Skills
  • Bilingual (English, Spanish)
  • Possess a strong work ethic and focus.
  • A keen listener, quick learner, and active communicator.
  • Excited to prove my values at any position and work my way up.
  • Residential & Commercial Electrical training (wiring and terminations, installations, conduit bending, blueprint reading).
  • Built and wired own home.
  • Proven success under tight deadlines.
  • Creative problem solver.
  • Bilingual (English, Spanish)
  • Possess a strong work ethic and focus.
  • A keen listener, quick learner, and active communicator.
  • Excited to prove my values at any position and work my way up.
  • Residential & Commercial Electrical training (wiring and terminations, installations, conduit bending, blueprint reading, 3-way/4-way switches, etc.).
  • Constructed and wired own home.
  • Proven success under tight deadlines.
  • Creative problem solver.
  • Bilingual (English, Spanish)

Electrical
Work History
Corporate Information Architect 04/2015 to Current
 Shaffer Tower Services
Corporate Information Architect 04/2015 to Current
 Shaffer Tower Services

Government Proposals

Restructuring and Migration

Marketing

Corporate Information Architect 04/2015 to Current
 Shaffer Tower Services
Corporate Information Architect 04/2015 to Current
 Shaffer Tower Services

Government Proposals

Restructuring and Migration

Writing and Marketing

Instructional Designer/ Sr Technical Writer/ Sr Instructional Designer 03/2014 to 04/2015
 Repsol

Lead Consultant

Writing & Corporate Communications

Head of Communication
Instructional Designer/ Sr Technical Writer/ Sr Instructional Designer 03/2014 to 04/2015
 Repsol
Instructional Designer/ Sr Technical Writer/ Sr Instructional Designer 03/2014 to 04/2015
 Repsol

Lead Consultant

Wire-framing

Head of Communication

Instructional Designer/ Sr Technical Writer/ Sr Instructional Designer 03/2014 to 04/2015
 Repsol
Sr Communication Consultant/ Voice- Overs/Lead UX Designer 05/2006 to 04/2015
 Shell Exploration & Production
Sr Communication Consultant/ Voice- Overs/Lead UX Designer 03/2006 to 04/2015
 Shell Exploration & Production

Lead Editor

Information Coordinator

Communication Manager
Sr Communication Consultant/ Voice- Overs/Lead UX Designer 03/2006 to 12/2013
 Shell Exploration & Production

Lead Editor

Information Coordinator

Communication Manager

Sr Communication Consultant/ Voice- Overs/Lead UX Designer 05/2006 to 04/2015
 Shell Exploration & Production
Sr Communication Consultant/ Voice- Overs/Lead UX Designer 03/2006 to 12/2013
 Shell Exploration & Production

Lead Editor

Information Coordinator

Communication Manager

Education
Houston School of Carpentry -

Electrical Technician Program 180 hours - Electrical program designed to teach students the basic skills, abilities, and work habits required to pursue an entry-level position as an Apprentice Electrician.
Certificate: Electrical Technician Program 2018 Houston School of Carpentry - Houston, TX

Electrical Technician Program 180 hours - Electrical program designed to teach students the basic skills, abilities, and work habits required to pursue an entry-level position as an Apprentice Electrician.

Bachelors: English Literature & Writing Composition 2002 University of Phoenix US - Hillsboro, OR

English Literature & Writing Composition

Bachelors: English Literature & Writing Composition 2002 University of Phoenix US -

English Literature & Writing Composition
Certificate: Electrical Technician Program: / License: Electrical Apprentice License 2018 Houston School of Carpentry - Houston, TX

Electrical Technician Program 180 hours - Electrical program designed to teach students the critical skills, abilities, and work habits required to pursue an entry-level position as an Apprentice Electrician.
Bachelors: English Literature & Writing Composition 2002 University of Phoenix - Hillsboro, OR

English Literature & Writing Composition
Bachelors: English Literature & Writing Composition 2002 University of Phoenix US - English Literature & Writing Composition
US-Oregon-Hillsboro: 1992 Portland Community College -
Technical Writing:
This resume is created in 7 minutes.
Work History
Senior Interaction Designer, 09/2016 to Current
 Bold – San Francisco, CA
  • Led the design effort to transform an existing web destination into an engaging portal for job seekers.
  • Directed the design and implementation of site-wide design systems to create a consistent experience across hundreds of pages.
  • Provided mentoring for a team of three junior designers.
  • Notable Accomplishments:.
  • Redesigned hundreds of pages primarily designed for search bots into a robust design system tailored for users, increasing user engagement.
Senior UX Designer, 04/2016 to 07/2016
 Capital One – San Francisco, CA
  • Executed a rapid, fundamental redesign to take the experience of opening a bank account online to the next level.
  • Took ownership of a complex end-to-end user flow containing a minefield of pain points and missed opportunities.
  • Refined the design and development process by creating functional teams of product owners, designers and developers.
  • Notable Accomplishments:.
  • Improved the overall user flow through enriched interaction and enhanced, conversational messaging, underpinned by a robust rationale based on extensive user data.
Senior Interaction Designer, 10/2015 to 06/2016
 Proteus Digital Health – Redwood City, CA
  • Part of a small team that redefined user experience of the company's existing mobile apps and web portal.
  • Notable Accomplishments:.
  • Conceptualized and produced spectacularly high-fidelity prototypes in Axure which formed the basis of our usability testing, saving the company a significant amount of money in development time.
  • SENIOR UX DESIGNER, September 2014 - September 2015 Vendini.
  • Joined this leading online event management firm to optimize the ticket purchasing experience, and provide Vendini members greater insight into their patrons.
  • EXPERIENCE.
  • Introduced user-centered design principles and frameworks to align the (CONT) product design team under a consistent and measurable set of objectives.
  • Notable Accomplishments:.
  • Aligned an offshore development team under design objectives, fully integrating them into the design process, resulting in faster and more complete sprints.
Design Manager (Co-Owner and UX Lead), 01/2008 to 09/2015
 LitmusBox, LLC – San Anselmo, CA
Designer, 08/1997 to 12/2007
 PSD7 Media Design
  • Managed the design and development of dozens of web and mobile applications for large companies such as The Kaiser Permanente Medical Group as well as many startups.
  • Notable Accomplishments:.
  • Completely reimagined and retooled the user experience of The Permanente Medical Group's suite of applications, providing online treatment alternatives for patients and greater access and control for physicians.
  • Designed and launched a new online music service, Playlist.com, as a direct competitor to Pandora and Apple Radio.
  • With zero advertising, Playlist continues to serve music to a devoted user base of several million users.
  • Designed and launched Shipbird, a new "last mile" courier service in the Bay Area, which utilizes crowdsourcing to deliver packages more quickly and less expensively than traditional courier companies.
  • providing primarily web design and production to local and international clients.
  • Evolved a small freelance operation into a successful web development business which eventually became LitmusBox.
Skills
  • UX/Interaction Design 
  • Web Site Design
  • Design Systems 
  • Design Management 
  • Design Thinking
  • positive attitude
    		•
  • UX/Interaction Design 
  • Web Site Design
  • Design Systems 
  • Design Management 
  • Design Thinking
  • positive attitude
    		•
    Education
    Bachelor of Science: Marketing/Advertising, 1989
     California State Polytechnic University - Pomona, CA
    This resume is created in 7 minutes.
    Professional Summary
    Artistic yet practical UX Designer accomplished at collaborating with product managers and developers, delivering designs that meet business and technical requirements while enhancing the end user's experience.
    Skills
    • Digital media
    • Proficient in Adobe CS5
    • CSS/HTML Intermediate
    • Interactive Mock-Ups and Wire Frames
    • Analytics and metrics
    • Marketing Campaign Management
    • Internet and E-mail Marketing 
    • Targeting Segmentation and Optimization
    • UX architecture
    • User research activities
    Work History
    UX Designer Mar 2016 - Current
    Best Western Corporate Headquarters Phoenix, AZ
    • Designed new on-brand visual elements to effectively convey concepts and messaging.
    • Collaborated with engineering on various web, mobile and tablet application interfaces.
    • Translated discussions into leading on-demand app design and layout.
    • Delivered production ready graphics in HTML and CSS for all marketing assets.
    • Designed user interface, tools and web pages to meet branding guidelines and web best practices.
    • Troubleshot page performance issues, SEO performance code incompatibilities and web imagery problems.
    • Designed wireframes and compositions for new web projects.
    • Created User Personas and extensive user research
    Merchandising and Marketing Manager Jan 2015 - Mar 2016
    SelectBlinds.com Mesa, AZ
    • Streamlined operational efficiencies by implementing innovative marketing and sales strategies, including email-marketing campaigns.
    • Strengthened branding initiatives by approving landing pages, monitoring and analyzing performance data, and identifying needed changes and improvements that maximize outreach.
    • Partnered with web development teams to enhance functionality, user experience, online brand positioning, and advertising.
    • Led merchandise selection, pricing, planning and marketing.
    • Coordinated communication with merchandise operations and vendors for PO creation and maintenance.
    Director of Sales and Customer Service Jul 2012 - Jan 2015
    SelectBlinds.com Mesa, AZ
    • Devised and published metrics to measure the organization's success in delivering world class customer service.
    • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
    • Developed all process controls and metrics for daily management of the Call Center.
    • Increased revenues by 66% within the first year as Sales Manager.
    • Winner of Select Shops Employee of the Year 2014

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