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Skillful Web Project Manager resume

This resume is created in 7 minutes.
Web & e-commerce manager offering an impressive record of taking over troubled projects, developing new launch plans and executing to successful completion. Broad-based background in highly competitive and dynamic organizations. Experience in online merchandising, content, digital marketing, UX/UI design and business analysis enables better alignment between business and development to deliver high-quality and user-friendly products to the market as quickly as possible. 

  • SCRUM/Agile Transition Management 
  • Agile coach
  • Product requirements documentation 
  • SEO
  • UX/UI design & process
  • Online merchandising
  • Conversion optimization
  • Adobe Experience Manager
  • Adobe Target
  • Adobe Marketing Cloud
  • Google Analytics
  • User testing
  • Project tracking
  • Technical writing
SEO & Web Project Manager 07/2017 Current Insight Enterprises Tempe, AZ
Hybrid role (SEO Content Analyst + Project Manager for global web strategy team)
  • Created web content for technology solutions catered to specific audiences (enterprise, SMB, service providers and more)
  • Created web content for specific partner online marketplaces (Microsoft, Apple, HPE and more)
  • UX writer for all shopping experiences and AI chatbot
  • Created user stories and gathered requirements for all marketing stories in web development.
  • Configured portfolio for global web strategy team in Rally
  • Product owner for JIRA migration
SEO, Content and Communications Manager 04/2017 07/2017 Teeter Seattle, WA
90 day contract (remote work)
  • Lead the migration of company moving from managing marketing projects in Trello to Jira/Confluence.
  • Created new workflows for company marketing team
  • Created SEO strategy, social media strategy and company editorial calendar.
  • Wrote content for HSN TV shows and created digital ads
  • Created wireframes for corporate site redesign
  • Assisted with as needed video editing in After Effects
UX/UI Designer - User Messaging - ScrumBan Master 04/2016 04/2017 Best Western Phoenix, AZ
1 year contract (for global site redesign)
  • Created content for 2,100+ North American hotels for new website launched in 2016 resulting in increase of 24% organic traffic YOY
  • Created the first Best Western user personas to lead content and UX strategy for website and mobile app.
  • Created all in-app and push notifications in adobe marketing cloud resulting in nearly 100% revenue increase YOY
  • Managed all messaging in the booking experience as a UX writer.
  • Conducted all user testing in-house.
  • Managed all A/B testing and personalization efforts.
  • Gathered requirements for global redesign of website that launched on-time and on-budget
  • Lead new e-commerce team to ScrumBan development process for new site & app design
Sr. ecommerce merchandising manager 07/2012 04/2016 SelectBlinds.com Mesa, AZ
Responsible for all categories online resulting in $50+mil in revenue
  • Created white label product lines from various window covering manufacturers
  • Managed and directed all sales efforts online from merchandising, content, graphic design, photography, email campaigns, cart abandonment campaigns and pricing/profitability
  • Met or exceeded company revenue and GP goals including record breaking black friday/cyber monday sales
  • Gathered requirements & managed large scale projects such as responsive site redesign, building from scratch in-house CRM & CMS platforms and customer service IVR system

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Job-winning Web Project Manager resume

This resume is created in 7 minutes.
Highly-motivated professional skilled at networking, event and meeting facilitating, planning and relationship development. Flexible and versatile team player who maintains a sense of humor under pressure.
  • Event planning and logistics
  • Project management
  • Marketing and sales
  • Corporate communications
  • Strong communicator - verbal and written
  • Creative
  • Tech Savvy
  • Skilled multi-tasker
  • Excellent interpersonal skills
  • Strategy implementation
  • Strategic planning
  • Program development
  • Team development
  • Program management
  • Background in development of web, multimedia and eLearning production and delivery
  • Schedule coordination
  • Executive Administration
  • MS Office and other applications
Oncology Reimbursement Counselor 08/2016 to 04/2018 McKesson Specialty Health - Pharmaceutical & Biotech The Woodlands, TX
  • Educates patients in regards to grant assistance and foundation income audits, case management, ensures medical office compliance with HIPAA regulations for maximum quality and control, handles customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency, develops knowledge of new software applications, demonstrates proficiency in telephone, email, fax within high volume environment. Daily interaction with US Oncology Network practices, patients and also foundations and manufacturers.
Project Engineering Assistant 06/2015 to 04/2016 Quest Engineering Houston, TX Assisted project engineer with meeting coordination and scheduling, administrative duties, preparation of summary and reports for distribution to upper managemen, entering data into SAP and numerous MS applications. Tracking inventory, customer demographics and other tasks as needed by project engineer.
Web Project Manager and Learning Consultant 09/2007 to 12/2011 Chevron Houston, TX Responsible for overseeing web and multimedia and eLearning projects and production talent.  Project and account manager for a global client base. Presented and facilitated meetings with clients for new business and product delivery. Conducted needs assessments, scoping, estimating and developing project timelines. Delegated assignments to production team and interviewed and hired contract talent personnel. Negotiated with customers and 3rd party vendors - daily written and verbal communications, project updates, preparing summary and reports, Compiled and wrote web communications, prepared scope changes as needed. Expert in eLearning development and delivery - familiar with instructional design methodology and development of class room and elearning products and the use of tools and technology. Appointed as Global Women's Network IT Director responsible for content development for website and sharepoint sites and social media.
Team Lead and Project Manager, Account Manager 01/1988 to 08/2007 ExxonMobil Houston, TX Developed proposal for upper management buy-in to create an in-house creative communication services organization. Served as project/account manager and team lead for the department. Career assignments included project managing and leading web and multimedia projects and production teams.  Assessed needs, scoped projects, estimated costs and developed timelines.  Included change management. Excellent corporate communications and presentation skills for new business and product delivery - facilitated client meetings. Other assignments during my career at ExxonMobil, EVENT AND MEETING PLANNER,  information management, executive administration, Public affairs - Government relations. Wrote United Way campaign speech for REX TILLERSON while he was CEO at ExxonMobil.Other assignments in recruiting, public affairs in government relations, learning specialist and Multimedia developer, team lead and project management.
Education and Training
54 hours: Business Administration 1993 Lee College Baytown, TX, United States Enrolled in basics of business management and marketing classes.
Associate of Applied Science: Multimedia Technology 1999 The Art Institute of Houston Houston, TX, United States Focus on application development in web, multimedia, graphic design, information management, video and audit production, and other classes key to managing and the production of online and print deliverables.
Activities and Honors
  • Honor graduate at AIH 3.8
  • Wrote United Way Video Script for Rex Tillerson during his term as CEO at ExxonMobil
  • Recognized with numerous awards for creativity, project completions and excellence while at Chevron and ExxonMobil
  • Recently acquired AAPC certificate in medical terminology and anatomy and ICD-10 coding
  • Certified web usability analyst by Human Factors International
  • Appointed as Chevron Global Women's IT Director
  • Attended Disney Marketeer - Marketing Workshop while at Chevron
  • Completed in-house and 3rd party vendor training sessions in interpersonal communications and technical courses

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