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Professional Summary

Accomplished and energetic Facilities Manager with over 9 years of experience in planning, leading and improving facilities. Strategic in developing policies, managing different department. Enthusiastic and motivated leader with strong organizational and prioritization abilities. Handles tasks with accuracy and efficiency. Focused on motivating staff and working with diverse personality types. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Work History
Jones Lang Lasalle Inc. - Facilities Manager Washington, DC 04/2018 - Current
  • Overseeing all buildings and grounds maintenance (private school with 5 buildings and 40 acres of land).
  • Responsible for ensuring the facilities are safe, up to code, and fully operational.
  • Responsible for managing contractors, training new employees, and working with third party vendors.
  • Negotiating the contracts, in charge of making sure these contracts are fulfilled, able to develop and maintain relationships with the vendors.
  • Work very closely with vendors to ensure that the companies are maximizing their resources.
  • Overseeing all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Planning building maintenance and operational programs.
  • Completing daily inspections and communicate directly with decision-makers to ensure that the business is running smoothly every day and generally involved in anything that breaches the safety, security, or usability of facilities.
  • Projecting future requirements regarding the company-client needs and determining the best upgrade path for equipment and infrastructure.
  • In charge of the plans for any necessary replacements and repairs, scheduling necessary maintenance and management tasks during the times that are least likely to disrupt the business and its employees.
  • Evaluating facility operations and personnel to ensure compliance with safety and health regulations.
  • Lead facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
  • Overseeing inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Managing budget implementations, employee reviews, training, schedules and contract negotiations.
  • Organizing budgets, overseeing P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Working with support teams to resolve issues with product, service or accounting areas.
  • Enforcing quality assurance protocols to deliver ideal customer experiences.
The Basilica Of Saint Mary (Diocese Of Arlington) - Facilities Manager Alexandria, VA 06/2015 - 04/2018
  • Managing over a half-million square foot office space employing over 150 workers and two school buildings with over 750 students
  • Confer with engineers or other personnel to implement operating procedures, resolve system malfunctions, or provide technical information.
  • Oversee installation, operation, maintenance, or repair to ensure that machines or equipment are installed and functioning according to specifications.
  • Research, design, evaluate, install, operate, and maintain mechanical products, equipment, systems and processes to meet requirements, applying knowledge of
    engineering principles.
  • Investigate equipment failures and difficulties to diagnose faulty operation, and to make recommendations to maintenance crew.
  • Research and analyze proposals, specifications, manuals, or other data to evaluate the feasibility, cost, or maintenance requirements of designs or Education and Training applications.
  • Assist with ongoing property improvement plan and preventive maintenance.
  • Perform personnel functions such as supervision of production workers, technicians, and other engineers, or design of evaluation programs.
  • Inspect building's structures to determine the need for repairs or renovations.
  • Plan and coordinate all installations (telecommunications, HVAC, electrical, plumbing...).
  • Manage the upkeep of equipment and supplies to meet health and safety standards.
  • Handle insurance plans and service contracts.
  • Keep financial and non-financial records.
The Basilica Of Saints Mary - Senior Maintenance Engineer Alexandria, VA 09/2012 - 06/2015
  • Use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices.
  • Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate.
  • Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
  • Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary.
  • Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment.
  • Test electrical circuits or components for continuity, using electrical test equipment.
  • Repair or replace defective equipment parts, using hand tools and power tools, and reassemble equipment.
  • Order parts, supplies, and equipment from catalogs and suppliers, or obtain them from storerooms.
  • Paint or repair roofs, windows, doors, floors, woodwork, plaster, drywall, or other parts of building structures.
  • Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs
  • Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction by 92%.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Meet with vendors or suppliers to discuss products used in repair work.
  • Compute estimates and actual costs of factors such as materials, labor, or outside contractors.
Baltimore City and County - US Aquatics - Assistant Maintenance Supervisor Beltsville, MD 06/2010 - 09/2012
  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.
  • Reviewed technical documentation to perform accurate repairs on diverse equipment.
  • Requisition materials and supplies, such as tools, equipment, or replacement parts.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
Skills
  • Customer relations specialist
  • Organized
  • Unsurpassed work ethic
  • Dependable
  • Natural leader
  • Employee relations
  • Superb time management skills
  • Project planning and development
  • Cost-reduction methods
  • Leadership and supervision
  • Planning and scheduling
  • Maintenance and repair
  • Relationship building
  • Operations management
  • Customer service-oriented
  • Project management
  • Client account management
  • Budgeting
Education
2012 University of Belgrade ( Faculty of Law) Belgrade Bachelor of Science: Bachelor of Law
2006 Mechanical and Traffic School of Cacak - Serbia High School Diploma: Mechanical Technician/Engineer
Certifications

National Associations of Power Engineers - Falls Church, Va

  • Principles of Electricity - 2017
  • Low Pressure Boilers - 2017
  • Air Conditioning I - 2017
  • The Managing Engineer - 2018
  • R410a and New Refrigerants - 2018 (accreditation seminar)
  • High Pressure Boilers - 2019
  • Electrical System, Code and Theory - 2019


Mainstream Engineering - Rockledge, FL

  • Preventive Maintenance Technician - 2017
  • R-410a Technician - 2017
  • Indoor Air Quality Technician - 2017
  • Green HVAC/R Certified Technician - 2017
  • Hydrocarbon and Hydrofluoro-Olefin Certified Technician - 2017


APPA - Alexandria, VA

  • CEFP (Certified Educational Facilities Professional) - attending


IFMA - Houston, TX

  • FMP (Facility Management Professional) - attending
Licenses
  • DCRA - DC 3rd Class Steam Engineer
  • Esco Institute - CFC Universal Technician

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Professional Summary
To become an engineering Professional through continuous learning, practice, development and to enhance my personal skills and knowledge while serving your Esteemed Organization.
Work History
Air Works India Engineering Private Limited - Aircraft Maintenance Technician
Bangalore
05/2014 - Current
AIRWORKS India Pvt Ltd - Aircraft Maintenance Technician
  • Avionics) Associating in Base maintenance of following Aircraft in AVIONICS Stream - BOEING 737-900/800/700(NG)
  • Controlled arriving, departing and transitioned aircraft in the airport
JET AIRWAYS India Pvt Ltd - Aircraft Maintenance Technician
  • Associating in Base maintenance of following Aircraft in AVIONICS Stream - BOEING 737-900/800/700(NG)
SPICEJET Airline, - Trainee Technician
Delhi
  • Associating in Line maintenance of following Aircraft - BOEING 737-800/900ER NATURE OF WORK Handling responsibilities on removal,inspection,testing and troubleshooting of Avionics Equipments of Airbus 320, B737NG and ATR 72-500
  • Major Functional and Operational Checks during 'C' check in Avionics systems according to approved task cards
  • Carried out Various Major Modifications on Boeing, Airbus and ATR Aircrafts Removal, Inspection & Installation of IFE systems in Boeing BBJ (B737)
  • Inhibition of Intellicabin IFE system (BAE) in Airbus 320 for AirVistara Associated in carrying out Arrival And Departure for Boeing 737-700/800 series and ATR 72-500 Aircrafts Capacity test and overhaul (dismantle, cell replacement, clean and assemble) maintenance of SAFT batteries of P/N-40678-2 and1656-6
Skills
  • Familiar with (Boeing 737/Airbus 320)
  • Expert problem solver
Education
St.Thomas H.S.S Kerala AME (Aircraft Maintenance Engineering) in Avionics stream with 76% and Passed D.G.C.A Paper 1 & Paper II (Academy of Aerospace & Aviation, Indore. H.S.E (HigherSecondaryExamination,70%) :

St.Thomas S.S.L.C (Secondary School Leaving Certificate, 75%) (St Thomas H.S.S, Amboory, Tvm, Kerala) Total Aircraft Maintenance Experience (Post OJT)4 years 8 months :

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Summary

A true professional with over 20 years experience in Customer Service. I have a proven track record for customer satisfaction and attention to detail. I am versatile, motivated and people-oriented professional that demonstrates a superior degree of leadership, training and managing.

Skills
  • General plumbing
  • Cleaning and sanitizing
  • Detail orientation
  • Customer service skills
  • Strong communication skills
  • Flexible schedule
Experience
04/2018 - Current Maintenance Worker Walmart | Philadelphia, PA
  • Set up, positioned, and removed materials and furniture to prepare facility for special events.
  • Washed, cleaned and disinfected equipment and common areas.
  • Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
  • Ensured that trash cans were emptied and all refuse was disposed of properly at the end of each shift.
  • Polished glass surfaces or windows and cleaned or buffed tile floors through safe utilization of industrial cleaning agents and equipment.
  • Oversaw the upkeep of the entire facility and notified supervisors of service repair needs.
08/2007 - 08/2017 Unarmed Security Guard Securitas Security Services USA Inc. | Philadelphia, Pa
  • Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
  • Reported all incidents, accidents and medical emergencies to law enforcement.
  • Responded quickly to medical emergencies, bomb threats and fire alarms.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
  • Investigated calls and complaints involving fire, theft, accident and hazard reports.
  • Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.
  • Continuously monitored security cameras and fire, building and alarm systems.
04/2007 - 08/2007 Sales Associate/Cashier Stein Mart | Beaufort, SC
  • Completed purchases with cash, credit and debit payment methods.
  • Provided professional and courteous service at all times.
  • Tracked merchandise clothes on racks, balanced cash register, remove security devices from clothing.
  • Operated cash register with proficiency.
  • Assessed customer needs and responded to questions.
03/2005 - 04/2007 Sales Supervisor Burkes Outlet | Beaufort, SC
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Served as liaison between customers, store personnel and various store departments.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
  • Informed customers about sales and promotions in a friendly and engaging manner.
  • Trained new employees on company customer service policies and service level standards.
Education and Training
1985 High School Diploma: General Studies Wade Hampton High School | Hampton, SC

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Summary
To obtain a position as a Laborer (Recycler) with the Architect of the Capitol providing training and advancement opportunities.
LEGISLATIVE BRANCH
Architect of the Capitol
LEGISLATIVE BRANCH
Architect of the Capitol
LEGISLATIVE BRANCH
Architect of the Capitol
Skills
  • 7+ Years management experience.
  • MS Office Suite Proficiency.
  • Communicate well with all levels of management and fellow employees.
  • Trained in sales techniques and customer service skills.
  • Clearance: Public Trust, Q-Non Sensitive
  • U.S. Citizen
  • Quickly learn procedures and methods.
  • Find new approaches to daily tasks and problems.
  • Commitment to assisting others in achieving objectives.
  • Problem Solving -able to isolate and clearly describe a problem in order that steps can be taken to rectify it.
Experience
Store Worker
May 2018 to Current
Defense Commissary Agency Washington, DC
  • Maintained adequate stock of resale items.
  • Identified any obvious spoilage, damage, and out-of-date merchandise.
  • Received supply, equipment and resale items.
  • Operated a computer system that calculates and marks prices, and determine weights of merchandise.
  • Transported items to shelving and display areas.
Building Services Worker
January 2018 to May 2018
Smithsonian Institution Washington, D.C.
  • Performed a variety of building cleaning tasks using appropriate cleaning methods, chemical handling procedures, proper equipment operation, and maintenance.
  • Painted; Offices, break-rooms, bathrooms, hallways. Also exterior paint operations to include; parking structure, curbs. Other miscellaneous areas as well.
  • Acted as a parking attendant to check in authorized personal as well as inspect parking credentials.
  • Assisted maintenance technicians in laborious repair operations, utilizing both handheld and commercial tools.
  • Washed and replaced window blinds, ceiling fixtures, and room partitions using ladders and scaffolds.
  • Cleaned and disinfected all washable surfaces in restrooms and custodial closets.
  • Maintained constant supply of paper products and soap in restrooms.
  • Removed stains from various walls and floor surfaces using chemicals and various cleaning solutions and equipment.
Manager
July 2012 to Current
Panera Bread Mclean, VA
  • Followed all cash management and cash register policies and ensured proper cash management practices are followed by shift team.
  • Performed the duties of a general manager in lieu of their absence.
  • Kept track of and maintained a steady level of materials and products with the inventory process in place.
  • Managed time and materials to meet company expectations for profitability.
  • Generated and compiled team work schedules by properly adhering to time system to ensure breaks are accounted for and payrolls are completed accurately.
  • Role model and leader to fellow co-workers while helping the store and Original Bread to meet goals.
  • Followed training programs and processes to ensure consistence in products and quality.
  • Assisted management in sales goals and monthly budgeting for store.
  • Coordinated Startup and shutdown procedures.
Maintenance Supervisor
June 2010 to June 2012
Vigo USA Woodbridge, VA
  • Assured quality by planning, assigning, directing & inspecting work assigned to staff.
  • Coordinated with Building Managers, Project Managers And Quality Control Coordinators.
  • Maintained buildings, equipment, grounds and records in accordance with federal, state, and local regulations.
  • Ensured all inspections and certificates required by regulations are completed on a timely basis.
  • Maintained cleaning supplies and equipment by requisitions. Assured adequate staffing by monitoring and addressing tardiness and attendance of staff.
  • Provided leadership to staff by fostering teamwork and nurturing a positive team spirit and quality performance, and modeling dependability, hard work, strong business ethics and professional appearance. Assisted in interviewing potential employees and made recommendations for hiring.
  • Trained staff on proper use of floor equipment, chemicals and cleaning procedures including carpet shampooing & extracting; cleaning, stripping & waxing various floor types (marble, limestone, terrazzo etc.).
  • Maintained Conference Rooms, Offices, Laboratories (Vacuuming, Carpet shampooing, High & Low dusting and cleaning) & Restrooms (periodic vaccinating and water less urinal maintenance) .
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  • Inspected assigned areas daily.
Education and Training
Bachelors of Arts : Economics, 1991 University of Sindh Jamshoro, Sindh, Pakistan Economics
Languages
Urdu: Fluent
Skills
budgeting, budget, cash management, cash register, customer service, inventory, Managerial, materials, policies, processes, purchasing, quality, sales, team work, training programs, Urdu