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Summary

I am currently gainfully employed by Cando Rail as a switchman and locomotive operator, and am seeking to further exercise my range of skills I've developed in both my previous industry and existing. I possess an immense commitment to procedure, safety and detail, and I strongly abide by the practice of following safety guidelines to perform my best.

Skills
  • I possess excellent social aptitude and communication skills, able to maintain professionalism under pressure.
  • I have strong mathematical aptitude
  • I am highly proficient with technology and software. I am able to rapidly learn new software
  • Strong decision-making ability; can work effectively under pressure
  • I strongly believe in accountability for all situations, and believe that no matter the instance, it is educational for all parties, whether or not they were or were not involved
Experience
Switchman & Locomotive Operator
Edmonton, AB
Cando Rail Services/ May 2019 to Current

I ensured safe operation of the train movements within the Pembina Redwater railyard as a conductor, and then transferred to Shell Scotford, first as a transition team member, and then a permanent employee at the request of the Cando site superintendent, making sure that we are performing all our duties within the spectrum of both Cando's and Shell's rules. I direct movements to both spot and pull loaded and empty railcars to and from each loading rack, and inspect each car before moving it to make sure that there is a correct placard, stencil, and no fall protection barrier remaining on the car, as well as any other deficiencies that may prevent us from being able to move the equipment, or cause a fine to be implemented to either Cando Rail or Shell by transit officers.

At the start of every shift, I attend a remote safety briefing and am given daily instructions or updates from both our Cando supervisor and Shell analyst.

Whilst in the switching yard, I refer to my yard check and rack sheet to keep track of all movements and to ensure that each railcar is directed to the correct destination. I apply all rules, special instructions, and switching procedures to any and all movements I call, as well as make sure that other members of staff are operating safely; we all operate as a team, and thus are accountable for one-another. Never pass a fault, and double-verify everything. I ensure that all safety related concerns or incidents are reported, no matter how small or insignificant.

Railcar Loader
Redwater, AB
Railserve/ Jan 2019 to Apr 2019

I was a railcar loader with Railserve. My duties were to inspect rail cars prior to and after loading, ensuring that all equipment was in good standing for transit, and to work in conjunction with crew members to ensure that the environment is safe whilst performing our duties. I collaborated with my crew leader to ensure that each car was inspected and loaded to full expectations, and to ensure that all safety procedures had been followed whilst doing so. We identified products to be loaded into their appropriate spots, and made sure that we were cognizant of any additional protocols/requirements added to each car, i.e., adding dye to diesel railcars, providing samples to customers, etc.

Service Manager & Customer Service Ambassador
St. Albert, AB
Ron Hodgson Chevrolet Buick GMC/ Dec 2017 to May 2018

I worked in conjunction with the fixed operations manager who helps control the back end of fixed operations (parts department and inside the main shop), while I spearheaded a team of four service advisors, one lube bay manager, ten lube bay technicians, and three shuttle drivers. I ensured that all of my staff upheld a set of ethics and values that produced a positive service experience for every customer that visited our department, and I ensured that all applicable staff stayed up to date with their GM manufacturer training and Chris Collins advisor training.

The dealer principal and owner had granted me the additional prestigious title of customer service ambassador. Only myself and one other individual in the building (in the sales department) held this title, and we held it with pride. It granted us the ability to be the highest level of liaison between customers and staff when it comes to conflict resolution, creating a positive experience by leading by example, and being a familiar and friendly face & voice for all customers.

Service Manager
Spruce Grove, Alberta
Go Auto/ Jan 2017 to Nov 2017

Received another promotion from Go Auto after only 2 short months at Go Nissan North. I was the Service Manager at Go Auto's Spruce Grove Hyundai. I managed a department of highly trained Hyundai technicians and detailers, and worked with an exceedingly proficient service advisor and internal advisor to maintain an excellent standard of service to customers who owned vehicles of all makes and models. I ensured that all my staff upheld the same level of accountability and ownership as I did, and I ensured that they were always properly trained with any courses that were pertinent to their roles.

Assistant Service Manager
Edmonton, Alberta
Go Auto/ Nov 2016 to Jan 2017

Received a promotion from Go Auto, to become an assistant service manager within one of their newer stores. It was highly similar to my role as service advisor within Go Auto's Northstar Hyundai, but I was now more involved with team building and motivation and customer conflict resolution.

Senior Service Advisor
Edmonton, Alberta
Go Auto/ Mar 2012 to Nov 2016

I recommended, sold, and provided maintenance estimates for vehicles, regardless of make or model. I liaised with technicians to allow mechanical work to be performed efficiently. I would answer customer inquiries and process work orders. Customer and vehicle information would be uploaded and maintained in CDK, a customer management software. Conflict resolution was achieved through a trained program called 'Own-it', which granted me a strong grasp of accountability and ownership. I have exceeded required sales number consistently for 4 years, received Go Auto's Top Service Advisor Award three times consecutively, and in 2015, received a Service Advisor Peak Performer Award for excellence in service.

Store Manager
Edmonton, Alberta
Mr. Lube/ Jun 2011 to Feb 2012

I supervised staff, performed team building, maintained an adequate level of product and service sales, opening and closing the store, ensured maximum customer satisfaction through promotion of surveys and competitions, maintained an excellent store inspection report, managed employee hours effectively to uphold a balanced labour/revenue ratio, and submitted daily reports and paperwork to corporate head office.

Sales Consultant
Edmonton, Alberta
Sun Toyota on Whyte/ Jan 2010 to Jan 2011

I sold brand new Toyota vehicles to customers, and provided information to others who were currently in the market to purchase a new vehicle. The role involved performing product demonstrations, test drives, and selling extended warranties to previous customers and service department customers. I would upload and maintain customer information into 'Reynolds and Reynolds', a customer/time management application.

Education and Training
High School Diploma Paul Rowe Jr/Sr High School 2007 Manning, Alberta, Canada
Bachelor of Commerce The King's University College Edmonton, Alberta, Canada
Hobbies and Activities
  • I am a cooking enthusiast! I may not be the next Gordon Ramsay or Jamie Oliver, but I thrive on trying out my hand at preparing new dishes that I can't pronounce. They turn out well, 90% of the time!
  • I am very much into automobiles. I like to tinker on my project car when I have the spare time, and I'm one of four founding members of a major enthusiast club in the Edmonton Area.
  • I am self-admittedly a terrible gardener, but I and my wife (who is leagues better than me) both enjoy the planting season for and frequently visit greenhouses and order new and sometimes bizarre flora.
This resume is created in 7 minutes.
Experience
11/2016 to 12/2016
Service consultant Outten Chevrolet Hamburg, PA
  • 23 years plus of making and distributing work orders giving accurate descriptions for work to be diagnosed and performed in safe and timely manner Scheduled appointments and maintained master calendar.
  • Updated employee paperwork and records.
  • Greeted visitors promptly and directed to correct locations.
  • Liaised directly with customers to meet needs and maintain satisfaction.
  • Prioritized work orders and scopes of work to meet customer needs.
  • Liaised directly with customers to meet needs and maintain satisfaction.
10/2004 to 11/2016
Assistant Service Manager Kelly Buick GMC Emmaus, Pa
  • Scheduled appointments and maintained master calendar.
  • Greeted visitors promptly and directed to correct locations.
  • Updated employee paperwork and records.
  • Prioritized customer work orders and organized work flow.
  • Was Customer Experience Manager, Certified Technology Expert.
  • Performed payroll duties.
  • Prepared, submitted and corrected warranty claims for payment.Liaised directly with customers to meet needs and maintain satisfaction.
10/2004 to 11/2005
Service consultant Youngs VW Mazda Easton, Pa
  • Greeted visitors promptly and directed to correct locations.
  • Scheduled appointments and maintained master calendar.
  • Updated employee paperwork and records.
  • Generated work orders with customer concerns.
  • Prioritized customer work orders and organized work flow.Liaised directly with customers to meet needs and maintain satisfaction.
12/2002 to 10/2005
Service Consultant Faulkner Ciocca VW Allentown, Pa
  • Liaised directly with customers to meet needs and maintain satisfaction.
  • Liaised directly with customers to meet needs and maintain satisfaction.
  • Greeted visitors promptly and directed to correct locations.
  • Scheduled appointments and maintained master calendar.
  • Updated employee paperwork and records.
  • Generated work orders with customer concerns.
  • Prioritized customer work orders and organized work flow.
10/1994 to 11/2002
Service Advisor
  • Saturn of the Valley Emmaus, Pa Scheduled appointments and maintained master calendar.
  • Greeted visitors promptly and directed to correct locations.
  • Updated employee paperwork and records.
  • Generated customer work orders for repairs and service.
  • Prioritized customer work orders.
  • Liaised directly with customers to meet needs and maintain satisfaction.
  • and organized work flow.
Education and Training
Coursework included Business Writing, Communications and Computer Science. Studied digital electronics.: Electronics Northampton County College Bethlehem, Pa, USA Electronics
Diploma
Small Business Management: Business Writing, Communications and Computer Science Northampton County College Bethlehem, PA, USA Business Writing, Communications and Computer Science
Diploma: Small Business Management Radio and TV Electronics Lincoln Technical Institute Allentown, PA, USA Small Business Management Radio and TV Electronics
Activities and Honors
Results-oriented Administrative Supervisor with 23+ years' experience in automotive industry. Meticulous and collaborative professional with unsurpassed skill at managing diverse needs in deadline-driven environments. QUALIFICATIONS Report writing Ability to create and distribute Service-minded work orders Motivational leadership style Follow up for proper work flow Professional demeanor and compliance Time management ability Ability to prioritize
Skills
Business Management, Business Writing, color, digital electronics, electronics, payroll, radio, repairs, FM, tv, television
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Professional Summary

Management professional versed in all aspects of operations management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities. Seasoned Service Manager bringing 5+  years of experience in the Automotive industry. Proficient in business practice, standards of operation and customer needs.

Skills
  • Operations management
  • Inventory control and management
  • Proficient in Alldata, Reynolds and Reynolds
  • Account management
  • Staff management
  • Sales management
Work History
Assistant Service Manager, 09/2018 to Current
Goodyear Auto Service CenterSlidell, LA
  • Recommend products to customers, highlight benefits and redirect objections to secure sales.
  • Schedule and assign daily work and activities for service techs.
  • Reduce risk by ensuring safety compliance adherence.
  • Prepare quotes for new products and services.
  • Proficient use of Triad, Reynolds, GBMS and Alldata  
Sheriff Deputy, 11/2017 to 09/2018
Jefferson Parish Sheriff's OfficeGretna, LA
  • Prevented crimes by proactively patrolling high-risk areas.
  • Prevented crimes through observation and investigation of suspicious and unusual behavior.
  • Apprehended suspects, read Miranda Rights and transported offenders to jail.
  • Talked regularly with citizens to establish rapport and become a familiar presence in the area.
Field Training/Patrol Officer, 05/2016 to 09/2017
Madisonville Police DepartmentMadisonville, LA
  • Previously employed 2003-2011
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Wrote reports on property damage, theft, etc..
  • Testified at judicial hearings and trials involving criminal acts committed against the company.
  •  Grant writing/management in excess of 250,000
  • State Instructor for impaired driving 
Patrol Officer, 09/2015 to 04/2016
Pass Christian Police DepartmentPass Christian, MS
  • Actively patrolled assigned areas to prevent and detect crimes.
  • Enforced all traffic laws and ordinances and checked speed with radar.
  • Issued warnings and citations for traffic violations.
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Apprehended offenders and conducted interviews and interrogations.
  • Apprehended suspects, read Miranda Rights and transported offenders to jail.
Specialized DUI Officer, 01/2012 to 01/2015
Long Beach City Police DepartmentLong Beach, MS
  • Assisted in special investigations and crime prevention programs.
  • Led undercover sting operations to target perpetrators of vice crimes.
  • Secured crime scenes, gathered evidence and questioned witnesses.
  • Carefully documented statements, observations and evidentiary materials.
  • Seized evidence for investigations, including interviews of potentially involved parties.
  • Kept current on all agency and state policies, rules, regulations and statutes.
Sales Manager, 08/2010 to 10/2012
Goodyear Auto Service CenterSlidell, LA
  • Supported the sales team in writing proposals and closing contracts.
  • Contacted customers by phone and email in response to inquiries.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Answered customers\' questions regarding products, prices and availability.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Handled client companies and brought in new accounts in 
  • Created sales contacts with on- and off-premise accounts.
General Manager, 2003 to 2005
East Gause GoodyearSlidell, LA
  • Maintained up-to-date account distribution information.
  • Reduced and controlled company expenses by negotiating pricing with vendors. 
  • Drove short-term and advanced promotional planning processes.
  • Analyzed contract performance for bids, budgets and forecasts.
  • Created market and customer-specific marketing solutions for managed brands.
  • Hired and trained staff.
  • Performed accounts receivable duties including invoicing, researching charge-backs, discrepancies and reconciliations.
Owner, 01/1995 to 01/2001
M&M Fireplaces, LLCChalmette, LA
  • Reviewed plans and specs during the schematic design of pre-construction.
  • Coordinated utility service providers according to project schedules.
  • Obtained building and specialty permits from local jurisdictional agencies.
  • Performed regular job site observations to provide direction for all contractor personnel.
  • Conducted all critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives.
  • Managed business finances, including paying vendors and suppliers.
  • Prospected to obtain new accounts while maintaining relationships with existing accounts.
Education
GED: 1995
State of MS - MS
POST Standards Certificate: Police Officer Standards and Training, 2006
LA Police Academy - Slidell, LA
POST Certification: Police Officer Standards and Training, 2012
MS State Police Academy - MS
Certificate: Impared Driving Instructor Certification, 2016
LA State Academy - Baton Rouge, LA
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Professional Summary
Current AM4 dedicated to maintaining a Five Star rated store with strong desire to advance into a General Management leadership position. Candidate has over fifteen years of food industry experience and culture and is passionate about serving the community.


accomplishments

  • Helped maintain a Five Star rating at current location.
  • Reached AM4 level in under 1 year of employment.
  • Attended WWR 18

Work History
February 2017-Current AM4 | RPM Pizza LLC | Pineville, LA


  • Responsible for weekly crew schedules.
  • Works directly with General Manager daily to ensure food and labor are accurate and that store production is smooth and profitable.
  • Oversees hiring  and development of new crew members.


Trainer/Bartender | Copeland's of New Orleans | 2421 S MacArthur Drive Alexandria, LA

  • Coordinated ongoing technical training and personal development classes for staff members. 
  • Conducted weekly inventory counts of bar product to ensure proper usage and ordering.
  • Consistently provided professional, friendly and engaging service.

Assistant Service Manager | The Bungalow Sports Grill | 7003 Manchester Blvd Alexandria, VA

  • Completed store opening and closing procedures.
  • Supervised daily shift meetings to ensue daily operations were successful.
  • Conducted interviews for interested candidates. 
  • Performed daily and weekly inventory counts.

Assistant General Manager | Fish City Grille | 201 E Central Texas Expy, Harker Hieghts, Texas


  • Assisted General Manager in daily operations including ordering product, cost control, menu and drink development, recruitment, private dining and catering.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
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Professional Profile
Thorough knowledge of and passion for customer service, effectively assisting thousands of customers with a very high level of engagement during more than three years at multiple high and luxury-line automotive dealerships as a Customer Care Consultant. Seeking a position where I can utilize my extensive customer service background to help customers receive an exceptional experience.
Experience
Assistant Service Manager Feb 2017 to May 2017
Audi of Las Vegas Las Vegas, NV
Performed many duties including appointment scheduling, gathering information and writing detailed repair orders, selling manufacturer recommended maintenance and repairs to customers, managing a fleet of loaner vehicles, working closely with technicians, parts department and warranty departments.
Assistant Service Manager Jun 2016 to Feb 2017
BMW of Las Vegas Las Vegas, NV Along with duties listed above, was responsible to manage accurate promise times to ensure a very high level of engagement to customers. Worked closely with local businesses to perform any additional work such as window tint, wheel repair, windshield installation and repair, clear bra installation, body work, and paint repair.
Service Advisor Oct 2015 to Jun 2016
AutoNation Honda Spokane Valley Spokane Valley, WA Performed the basic required duties of an automotive service advisor.
Service Advisor Mar 2014 to Oct 2015
AutoNation Acura Spokane Valley Spokane Valley, WA Performed the basic required duties of an automotive service advisor.
CNC Machinist Apr 2012 to Mar 2014
Schwab's Screw Machine Products Lapwai, ID Responsible for programming, setting up and operation of CNC machines, keeping work areas clean and organized, monitoring machines during operation to ensure close and accurate tolerances of parts and knowledge of many different measuring tools.
Education and Training
Associate of Applied Science, Automotive Technology 2012 Lewis-Clark State College Lewiston, ID
Completed courses in Automotive Powertrain, Heating/Air Conditioning, Advanced Engine Controls, Accessories and Electronics, Automotive Electricity and Diagnostics.​
High School Diploma 2010 Lewiston Senior High School Lewiston, ID
Diploma, Bartending & Mixology 2017 ABC Bartending School Las Vegas, NV
References
References are available upon request.
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Summary
A motivated and energetic manager with a successful 10-year career at a 5-star rated Luxury Hotel. Hardworking and dedicated professional with an extensive background in restaurant and food service. Seeking to advance professional career in the F&B management
Skills
  • Full service restaurant background
  • Excels at up-selling
  • Supervisory skills
  • Certified sommelier
  • Operations management
  • Espresso and coffee knowledge
  • Inventory management systems 
  • Event planning 
  • Micros, Infrasys, Gourmet Link
  • Restaurant reservation (TMS)
  • Email: Lotus notes
  • Purchasing system: EAM
  • Multi-tasking
Accomplishments

Certified WSET Level 2, Certified CMS Level 1 (Introductory Sommelier Certificate) & Level 2 (Certified Sommelier), Completed Advance Beverage Course (ABSS).

Experience
10/2012 to 04/2013
Assistant Service Manager Shangri-La Rasa Sentosa Resort & Spa, Casserole Restaurant Singapore
06/2011 to 09/2012
Assistant Service Manager Shangri-La Rasa Sentosa Resort & Spa Barnacles Restaurant Singapore
03/2011 to 05/2011
Service Leader Shangri-La Rasa Sentosa Resort & Spa Barnacles Restaurant Singapore
04/2010 to 09/2010
Acting Assistant Outlet Manager Shangri-La Hotel, Lobby Lounge Kuala Lumpur, Malaysia
10/2007 to 03/2011
Hostess, Captain Shangri-la Hotel Lafite, Fine-dining Restaurant Kuala Lumpur, Malaysia
03/2003 to 10/2007
Waitress, Hostess Shangri-la Hotel Zipangu Japanese Restaurant Kuala Lumpur, Malaysia
12/2001 to 12/2002
Cashier Saloma Bistro & Theatre Restaurant Kuala Lumpur, Malaysia
Education and Training
2017
Master of Arts: International Business Hotel and Tourism Management Cesar Ritz Colleges Brig Switzerland International Business Hotel and Tourism Management
2016
Les Roches International School of Hotel Management Switzerland
2016
Completed Intermediate to Advance Japanese Language(N2) Japanese Language Institutes Tokyo, Shinjuku, Yotsuya & Iidabashi, Japan
2000
High School Diploma SMK Taman Kosas Kuala Lumpur Malaysia
Additional Information

Nationality: Malaysian

Date of Birth: 6th of August

Interests wine & gourmet, traveling, cooking, shopping and movies

Languages
Malay & English(Fluent), Japanese(Intermediate), Cantonese and French(Basic)
This resume is created in 7 minutes.
Summary
Passionate personal watercraft and power sports industry enthusiast.  Focusing on administrative and managerial tasks with a solid foundation of hands on mechanics, diagnostic strategies and overall dealership related experience and function.
Skills
  • Common Sense
  • Advanced Diagnostic Strategy
  • Superior Customer Service
  • Preventative Maintenance Tactics
  • Manufacturer Communications
  • Lightspeed
  • BossWeb
  • YDS
  • K-Dealer
Experience
Action Jet Ski West Venice, FL Porter/Builder 12/1994 to 12/1996 Perform all shop duties and responsibilities.  Cleaning, organizing and maintaining the dealerships day to day operations.  Uncrating, building, servicing and prepping new units for sales department and customer delivery.
ActionJet Ski West Venice, Fl Service Tech 12/1996 to 06/2002 Flat rate service & repair tech.  Perform complete diagnosis and unit repairs.  Implementing diagnostic strategy to accurately find faults or defects within specific units.  Communicate with all manufacturers for technical direction and support.  Water test and tune all units after repairs to ensure proper operation and function.  Keep track of all billable hours and efficiency ratings per pay period.
Pacific Water & Powersports Center Honolulu, HI General Manager 07/2002 to 11/2004 Performing all dealership tasks and duties including ordering and receiving parts.  Flat rate service & repair tech.  Perform complete diagnosis and unit repairs.  Implementing diagnostic strategy to accurately find faults or defects within specific units.  Communicate with all manufacturers for technical direction and support.  Water test and tune all units after repairs to ensure proper operation and function.  Keep track of all billable hours and efficiency ratings per pay period.  Customer service representative including writing estimates and communicating repairs to customers.  This was a relatively small Kawasaki Yamaha Polaris and Sea-Doo Dealership in Hawaii.  I was responsible for all the day to day duties from parts department responsibilities to diagnostics and repair in the service department.
Action Power Sports Nokomis, FL Assistant Service Manager 12/2004 to 12/2006 Write repair orders, discharge service work to techs, make estimates and communicate repairs with customers and service personnel.  Assist service manager with any and all service department related tasks including organizing repair orders for warranty submission and communicating with manufacturers to get repairs authorized and filed.  Helping techs with repairs and diagnostic strategies.  Keep track of flat rate mechanics billable hours and efficiency.
Action Power Sports Nokomis, FL Service Manager 01/2007 to 08/2011 Oversee all service department operations.  Write repair orders, estimate repairs, help techs with diagnostic strategy and repairs.  Perform all administrative service department tasks.  Perform all manufacturer communications and file all warranty claims.  Supply superior customer service and education to customers.  Keep track of flat rate mechanics billable hours and efficiency.  Implement plans and structure to make service department more efficient and profitable.
Action Kawasaki Yamaha Bradenton, FL Service Manager 06/2013 to Current Oversee and manage all service department operations.  Coordinate service schedules for techs.  Perform all dealer to manufacturer communications.  File and submit all warranty related claims.  Help techs with diagnostic strategy and repair operations.  Deliver superior customer service and education to customers.  Implement plans and structure to make service department more efficient and profitable.
Education and Training
High School Diploma: Business 1997 Venice High School, Venice, FL, USA I was enrolled in the O.J.T. program my last year of high school which enabled me to leave school early and go directly to work and hone in on my technical skills.
Associate of Arts: Business Management 2002 Manatee Community College, Venice, FL, USA The whole time I was in college I was still working at the dealership full time adding to my on hands experience and training. 
Activities and Honors
I have attended many technical training schools related to the watercraft and power sports industries.  Technical Update schools and seminars for Kawasaki, Yamaha and BRP over the last few decades.
 
I have worked as a Course Marshall for PWC Racing events with Farthing Racing, IJSBA Region 7.
 
I have worked side-by-side with members of the Hawaiian Lifeguard Association performing high surf rescue techniques and executing life saving strategies with PWC in treacherous conditions.
 
Tech Inspector at the 2015 Hydro Drag World Finals Tavares, FL
.
Graduate of M-28 which is a college curriculum Bible Studies.
 
Certified Naui SCUBA diver SINCE 1994.
 
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Professional Summary
Reliable, motivated, dedicated, flexible, open-minded, and respectful MBA student hoping to develop further both academically and professionally by attaining a position pursuant to interest in finance
Skills
  • Excel applications
  • Business Analytics
  • Bloomberg Market Concepts
  • Basic Knowledge of Spanish
  • Quick learner
  • Flexible team player
  • Consistently meet goals
  • Process improvement
Work History
Business Internship, 06/2017 to 08/2017
Empire Engineering Company, Inc Canton, MA
Searched for new potential clients, updated potential and current client contact information, calculated the billings, and updated the accounts receivables and accounts payable
Intern, 05/2016 to 01/2017
Norfolk County Registry of Deeds Dedham, MA
Assistant Service Manager, 09/2011 to 09/2015
Empire Engineering Company, Inc Canton, MA
  • Scheduled projects to best service and meet clients' expectations, accurately priced work-orders, calculated and updated billings, efficiently maintained and filed service contracts, daily phone interaction with existing clients resolving inquiries and recognizing need for products, promoted services to prospective clients, performed additional duties as requested and assigned, traveled as needed to client locations to drop-off and/or pick-up equipment.
Intramural Sports Referee, 01/2014 to 05/2017
Providence College Providence, RI
Education
MBA: August 2018
Providence College - Providence, RI
Bachelor of Science: Finance, May 2017
Providence College - Providence
Minor in Accountancy
Micro Economics: Summer 2014
Northeastern University - Boston
High School Diploma: 2013
Xaverian Brothers High School - Westwood, MA
Interests
  •  Stock Market, Share Builder custodial account (buy and sell stocks, manage portfolio)    2010 – Present
  • Ebay account (buy and resell items)    2008 - Present                                                                              
Hobbies
Golf, Reading, Hiking, and Boating