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Professional Summary
Meticulous advisor, excellent at juggling multiple tasks and working under pressure. I have a great deal of experience in the airline and automotive industry.  Also, I have strong leadership skills nd I believe in sharing my skills and knowledge with my co-workers. I am a very focused worker and I will not abandon any task that is given to me until it is completed.
Skills
  • Customer service
  • Strong client relations
  • Exceptional communication skills
  • Merchandising
  • Stocking
  • Fast learner
  • MS Windows proficient
  • Active listening skills
  • Computer literate
  • Strong leader
  • Mentor
Work History
Package Handler, 11/2018 to 12/2018
Fedex Ground Bethpage, NY
  • Labeled packages according to instructions provided on work orders.
  • Sorted items according to its destination.
  • Assembled, sealed and loaded packages into correct trucks.
  • Picked up incoming stock and delivered materials to designated locations.
Auto Service Advisor, 10/2015 to 06/2016
Plaza Auto Mall Brooklyn, NY
  • Worked exclusively with Toyota and Kia customers to develop good relationships
  • Listen and respond appropriately in all customer concerns, using common courtesy and discretion to achieve customer loyalty.
  • Act as a liaison between customers and car technicians
  • Work closely with car technicians to understand full car diagnosis
  • Responsible for communicating car diagnosis to customers, providing recommendations on best products and services available to address any issues that was found
  •  
Ground Operation Agent and Team Lead, 06/2002 to 04/2014
JetBlue Airlines Jamaica, New York
  • Supervise over 33 ground bag room agents
  • Manage agents schedules an assign them their flight duties
  • Track, transfer and transport bags or packages to the designated flights or gates
  • Assist and escort customers to various airline terminals
  • Handle customer enquires and translation needs
  • Replenish food and beverage supplies on my assigned flights
  • Transfer cargo within the airport
Lead Agent, 01/2002 to 05/2004
Swissport Jamaica, NY
  • Managed 15 employees gate agent sheets and their schedules
  • Supervised the delivery of cargo being transported to various gates for Delta Airlines
  • Ensured delivery specification were accurate for mail and cargo shipments
  • Operate forklift
Sales Representative, 02/1997 to 05/2002
Pep Boys Auto Parts Hempstead , NY
  • Assisted customers with automotive parts sales and special orders
  • Addressed customers enquires and retrieved merchandise orders for customers
  • Maintained detailed merchandise inventory for the sales floor and the stockroom
  • Manage plan-o-grams and restricted floor merchandise displays
Education
Associate of Science: Business Administration Borough of Manhattan Community College - New York, NY
High School Diploma: 1996
Springfield Garden High School - NY
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Skills
  •  Hand and power tools
  •  Installation and repair
  •  Manual dexterity
  •  Soldering skills
  • Operate GE Mark I, II, V, VI and VIe
  • Tests, installs, and inspects electronics
  • Repairs control panel circuit boards
  • Dismantles and reconstructs equipment
  • Customer service-oriented
  • TRAVERSE software system
Professional Summary
Electronic Systems Technician experienced in installing systems and conducting electrical tests according to electrical diagrams and specifications. Skilled in troubleshooting, installations, adjustments and repairs on a variety of electronic equipment. Committed to utilizing the skills and knowledge gained through education and hands-on experience in the electronic systems technology field.
Work History
Technician/Installer, 08/2018 to Current
Betson Enterprises Carlstadt, NJ
  • Experience in Amusement/Vending Industry
  • Repair and installation of coin operated Video Machines
  • Refurbishment of used video game equipment
  • Trouble shoots computers to modular level
  • Installation of equipment in game rooms
  • Handles forklift, pump jack, and dollies
Electronics Technician, 04/2016 to 04/2018
Gas Turbine Controls Corporation Hawthorne, NY
  • Tested, operated and maintained General Electric Mark V, VI and IVe Gas Turbine Control Systems. 
  • Performed testing of electrical devices to ensure compliance with company protocols.
  • Reworked and replaced aged or dysfunctional components.
  • Troubleshot and repaired the following GE electronic circuit boards down to component level.  
  • Operated fully energized panels to perform functional tests on all circuit boards for GE Speedtronic including the Mark l, ll, V, VI, and VIe.
  • Identified and solved electronic operational problems resulting in more efficient and cost effective products. 
  • Documented product data into TRAVERSE Accounting and Business Software.
Electronic Bench Technician, 10/2014 to 04/2016
CP Communications Elmsford, NY
  • Built customized video and audio cables BNC, XLR, HDMI, and DVI, as well as fiber cables.
  • Installed, repaired and tested electronic systems.
  • Documented all maintenance and repaires performed on equipment.
  • Updated and modified components and systems to improve operations.
  • Inspected equipment for proper performance and correct communication.
  • Interpreted blueprints, schematics, drawings and layouts to complete repairs.
Fire Alarm Technician, 02/2012 to 09/2014
SAFENET Spring Valley, NY
  • Inspected control panels and wiring for trouble indications.
  • Tested, installed, serviced and inspected the condition and functionality of devices.
  • Conducted fire tests according to prescribed processes and completed fire test forms.
  • Ability to read drawings, schematics, blueprints, and hand solder defective control panel circuit boards.
Alarm Installer Technician, 12/2010 to 02/2012
ADT-TEKSYSTEMS Elmsford, NY
  • Installed, dismantled, and reconstructed ADT equipment.
  • Located and alleviated trouble with damaged equipment and wiring.
  • Made connections and required adjustments as directed.
  • Promptly reported defective material or equipment, inaccuracies or omissions.
  • Followed safety practices to safeguard against injury and damage to property.
Satellite Installer Technician, 08/2009 to 09/2010
DIRECT TV-Halstead Communications Yonkers, NY
  • Ensured line-of-sight prior to installation.
  • Ran coax cables throughout buildings– residential and commercial.
  • Installed satellite dishes in both residential and commercial facilities.
  • Ran telephone lines and mounted jacks.
  • Tested and troubleshot installations.
  • Provided instructions to customers regarding proper system usage.
Certifications
EPTAC'S LEAD AND LEAD-FREEHAND SOLDERING OPERATOR CERTIFICATION-For Wires,Terminals, Gold Cups, Through-Hole and Through-HoleRework, Surface Mount and Surface Mount ReworkTechnologies inAccordance with IPC Standards- J-STD-001 and IPC-A-610
Education
Certificate-Electronic Systems Technician, 2009
Lincoln Technical Institute - Mahwah, NJ
High School Diploma: 2004
Spring Valley High School - Spring Valley, NY
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Professional Summary
Diligent Automotive Technician proficient in problem solving complex auto repair issues while consistently delivering quality service. Extensive hands-on experience removing and replacing damaged body parts. Looking for a Full-time position.
Skills
  • Strong work ethic
  • Maintenance work
  • Mechanics
  • Strong organization skills

  • Friendly people person
  • Analytical ability
  •  Strong team player
  • Bilingual Spanish/English
Work History
Auto technician and detail, 01/2016 to 11/2016
Kraft's Body Shop Santa Cruz, CA

General Labor, 11/2012 to 04/2015
Ramco Packaging Inc. Yuma, AZ & Salinas, CA
  • Worked in agriculture through varies positions including cutting and driving machinery.


Education
High School Diploma: Cibola High School - Yuma, AZ
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Professional Summary
An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
Skills
  • Multi-tasking
  • Flexible schedule
  • Motivated self-starter
  • Organized
Work History
Food Prep, 05/2017 to Current
Maison Kayser New York, NY
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared all food orders within a 2-3 minute time frame.
Entry level Auto Technician, 06/2012 to 06/2014
Dobbs Tire & Auto Centers St. Louis, MO
  • Performed work specified on maintenance and repair orders with efficiency and in accordance with dealership /Ford standards
  • Diagnosed and repaired vehicle automotive systems including flushes, oil changes, etc.
  • Provided labor and time estimates for additional automotive repairs
  • Explained mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers.
  • Continuously learned new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing technology.
  • Inspected and tested new vehicles and recording findings so that necessary repairs could be made.

Bradley Fighting Vehicle Systems Mechanic, 02/2003 to 08/2004
United States Army Schweinfort, Germany
  • Checked, tested and replaced faulty components, circuit modules and printed circuit boards.
  • Logged detailed and thorough records of maintenance performed.
  • Referenced in-depth knowledge of PLC and Control Systems, especially in relation to test stations and lab safety systems.
  • Completed light fabrication duties, including welding and pipefitting.
  • Repaired air compressors, chillers, heating units and exhaust fans.
Education
High School Diploma: . - Floressant, Mo.