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Highly motivated professional with experience working in a team environment with coworkers from diverse backgrounds. Successfully completed 21 years of Military service supporting aviation operations in roles of increasing responsibility. Have 15 years experience in providing outstanding customer service in a retail setting positions ranging from a Shipping/Receiving Supervisor to currently working as a Automotive Service Manager.
Awarded 3 Navy Achievement and 1 Navy Commendation Medals.
Led Automotive Department to over 750 consecutive days without a safety related incident.
Consistently rated in top 10 percent in stockroom performance based on over 3000 stores.
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Opened a new store location and assisted in recruiting and training new staff.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Trained staff to deliver outstanding customer service.
Supervised operation and organizational maintenance of weapons systems and specialized equipment.
Squadron Safety Petty Officer
Supervised 150 personnel in bomb assembly and magazine storage operations
9 years experience on F18A/C aircraft